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Contact Name
Rino A. Nugroho, Ph.D
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spiritpublikfisip@gmail.com
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Program Studi Ilmu Administrasi Negara Fakultas Ilmu Sosial dan Politik Universitas Sebelas Maret Jl. Ir. Sutami 36 A Surakarta
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INDONESIA
Spirit Publik : Jurnal Administrasi Publik
ISSN : 19070489     EISSN : 25803875     DOI : https://doi.org/10.20961/sp
Core Subject : Humanities, Social,
Spirit Publik : Jurnal Administrasi Publik diterbitkan oleh Program Studi Ilmu Administrasi Negara Fakultas Ilmu Sosial dan Politik Universitas Sebelas Maret (UNS). Jurnal ini menyajikan hasil penelitian dan artikel dalam lingkup kajian kebijakan dan manajemen publik.
Articles 127 Documents
Sentiment Analysis of Covid-19 Vaccination Policy in Indonesia Ahmad Zaky; Retno Kusumastuti
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 1 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3047.67 KB) | DOI: 10.20961/sp.v17i1.59627

Abstract

In December 2020, the COVID-19 pandemic had lasted for 10 months in Indonesia and there was no way out of the pandemic. A glimmer of hope came from President Joko Widodo in August 2020 when he said that the vaccination program would start in January 2021 and the vaccine had arrived in Indonesia in December 2020. Various responses have emerged in the community regarding the vaccination policy, especially on social media. Public trust in a policy is one of the factors driving a successful policy. This article shows how the public's sentiment is towards the covid-19 vaccination policy by conducting text mining on netizen comments on YouTube social media, analyzes the sentiment from citizens, and analyzes the topics discussed about the covid-19 vaccination policy. The results showed that the majority of netizens had negative sentiments about the covid-19 vaccination policy with concerns, among others, about vaccine safety issues and the potential for corruption from the policy. To increase public confidence in the covid-19 vaccination policy, the government must answer them. Concerns about vaccine safety can be overcome by giving an example of a high government official of being willing to be vaccinated beforehand and live broadcast as was done by the elected president and vice president of the United States Joe Biden and Kamala Harris. Meanwhile, concerns over the potential for corruption can be resolved by taking more transparent, accountable and responsive actions in implementing the vaccination policy.
Implementasi Sikap Kolaboratif dan Multikultural dalam Kepemimpinan pada Integrasi dan Penataan Transportasi Umum “JAK LINGKO” di DKI Jakarta Kurnia Rheza Randy Adinegoro
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 1 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (481.893 KB) | DOI: 10.20961/sp.v17i1.57666

Abstract

Jakarta is one of the big cities in Indonesia which is the center of government and economy of the country. The burden that Jakarta has is certainly more than other big cities, this is also directly proportional to the problems it faces. From the classic problems from the past, flooding, economic inequality, waste management to traffic jams in Jakarta. As a special province led by the Governor, Jakarta through its local government continues to seek solutions to the various problems in it. The role of leadership certainly cannot be separated from the process of unraveling this tangled thread. One way to solve the solution is with a collaborative leadership in multiculturalism. This style was carried out by Anies Baswedan as the governor of Jakarta in the context of solving transportation problems by being labeled with the name Jak Lingko. Jak Lingko integrates various modes of transportation by means of the government collaborating with transportation service providers in Jakarta.
Implementasi Pelayanan Publik Berbasis HAM di Kantor Imigrasi Kelas II Non TPI Ponorogo Mahyuda Dwi Maheswara; Robby Darwis Nasution; Yusuf Adam Hilman; Jusuf Harsono
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 1 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2969.668 KB) | DOI: 10.20961/sp.v17i1.64256

Abstract

The role of human rights in government has a major influence on the ongoing activities carried out by government officials in a country to achieve state goals. However, it is undeniable that there are still human rights violations in the performance of public services. Given the importance of human rights-based public services provided to the community, so it is often used as an indicator of the success of a government regime. With conditions that have not been maximized, especially in human rights-based services, in order to realize good governance, where accountability is one of the principles that must be met in governance. It is hoped that this research can describe the implementation of human rights-based public services. This research on human rights-based public services uses a qualitative descriptive method with the type of research that describes, describes, or describes the state of the object under study as it is, according to the situation and conditions when the research was conducted. Based on the research results, the implementation of human rights-based public services at the Immigration Office Class II Non TPI Ponorogo has been carried out in accordance with the human rights-based public service standards set out in the Regulation of the Minister of Law and Human Rights of the Republic of Indonesia Number 2 of 2022.
Analisis Segitiga Kebijakan dan SWOT Penanganan Pandemi Covid-19 di Kabupaten Sragen Naufal Azaki
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 1 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4286.846 KB) | DOI: 10.20961/sp.v17i1.58594

Abstract

The Covid-19 pandemic that hit Indonesia and the world requires extra careful, strict and measured handling. The Sragen Regency Government as one of the autonomous regions has the obligation to control the level of spread and impact of the Covid-19 pandemic through various policy instruments, ranging from regulations, institutions, budgets to implementing apparatus in the field. This study aims to analyze various policies for handling Covid-19 in Sragen Regency uses a qualitative approach with the Strength, Weakness, Opportunity, Threat (SWOT) methods and the policy triangle analysis. The data used in the form of secondary data obtained from various official government releases to media coverage from March 2020 to December 2021. The results of the mapping of regulations and policies are constructed into a policy triangle which includes actors, context and content and then analyzed using SWOT. The results of the analysis resulted in various strategic models which were narrated into 4 matrices which substantially covered the acceleration of vaccination through community collaboration, the development of Sragen Smart Governance, wider and firm socialization activities, institutional coordination between OPD and other local governments, acceleration of ratification and enforcement of Regional Regulation concerning Discipline of Health Protocols, to the consolidation of social safety net schemes and the provision of clean water in drought-stricken areas for the implementation of health protocols. The strategy model is expected to be a feedback for decision making for the Sragen Regency Government. 
The Implementation of ‘Alpukat Betawi’ as a Public Service Innovation Vicky Zaynul Firmansyah; Muhammad Maulana; Mary Ismowati
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 2 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v17i2.65149

Abstract

The Jakarta Smart City Plan is an effort by the DKI Jakarta Provincial Government to use information technology in government sectors. One of the strategies developed by DKI Jakarta Provincial authorities, especially at the Department of Population and Civil Registration is the Alpukat Betawi (Direct Access to Fast and Accurate Population Documentation Service) app. This application provides various access to population licensing services and civil registration for residents of Jakarta. The purpose of this study is to analyze the implementation of e-government in the provision of public services within the framework of population administration services. Descriptive qualitative methods were used in this study. The data comes from a literature study, the results of observations and interviews. The results show that the use of the Alpukat Betawi app is not yet optimal. It has been found that limitations and barriers lead to people not knowing and understanding how to access online administrative services, lack of socialization of online application based systems, synchronization of population databases remains weak, and lack of human resources and IT system facilities due to budget constraints. This research will provide recommendations to improve the public service system to increase accountability, professionality, effectiveness and transparency of public services. In this case, DKI Jakarta Provincial of The Department of Population and Civil Registration should take action to plan, develop, and innovate in improving population online services and increasing civic engagement.
Collaborative Governance in Natural Disaster Mitigation in Bekasi Regency, Indonesia Khaerul Umam Noer; Sipin Putra
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 2 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v17i2.64094

Abstract

This article examines the role of collaborative governance in natural disaster mitigation in Bekasi Regency, focusing on three sectors: the Regional Disaster Management Agency, the village government apparatus, and the community. This study will examine each party's involvement in mitigating natural disasters in particular. This study discovered a significant number of key findings by employing an ethnographic method and analysis with the Ansel and Gash model. First, there is an imbalance between stakeholders, with the community lacking in disaster mitigation training and awareness. Second, in terms of facilitative leadership, the role of district government and community leaders as mediators is not yet broad enough to promote collaborative events in disaster management, and the community is unaware of its involvement in this collaborative endeavor. Third, on the institutional level, there is no memorandum of understanding amongst the stakeholders involved that describes this collaborative program in further detail. Furthermore, there is little transparency in the program because the community has been excluded a wide range of opportunities to participate. Fourth, there are five indications in the collaborative process as a core dimension in collaborative governance: face-to-face interaction, trust between stakeholders, forging common commitments, harmonizing perspectives, and preliminary results of collaborative effort. In this situation, the forum is not organized on a regular basis, but just at particular times, resulting in less successful and ideal collaborative disaster management outcomes.
Analisis Stakeholder dalam Strategi Pencegahan Perkawinan Anak di Indonesia Sri Yuliani; Rahesli Humsona; Rutiana Dwi Wahyunengseh; Tiyas Nur Haryani; Agusniar Rizka Lutfia
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 2 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v17i2.65340

Abstract

Elimination of child marriage is one of the targets of the Sustainable Development Goals (SDGs) which is targeted to be realized in 2030. To realize this goal, the Government of Indonesia has integrated the reduction of child marriage rates into the 2020-2024 National Medium-Term Development Plan (RPJMN). The child marriage rate is targeted to decrease from 11.2% in 2018 to 8.74% in 2024. In the last 10 years the number of marriages has decreased slowly and fluctuated. Even the target of reducing the number of child marriages seems to be experiencing obstacles because in 2020 the Covid 19 pandemic has contributed to a significant increase in the number of child marriages. This reality indicates that efforts to reduce the number of child marriages require a holistic and integrative effort that involves various stakeholders both in state institutions, the business world, and civil society. Considering the important role of multi-stakeholder synergy in preventing child marriage, this research aims to conduct stakeholder analysis to identify key stakeholders, primary and secondary stakeholders, their interests and influence on the success of the strategy to prevent child marriage.
Difusi Inovasi dalam Program Sekolah Keluarga : Pengalaman dari Kota Bukittinggi Chairunnisa Chairunnisa; Siska Sasmita
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 2 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v17i2.64641

Abstract

‘Sekolah Keluarga’ (Family School) is a program initiated by the Bukittinggi City Empowerment and Family Welfare Mobilization Team (TP PKK), as an effort to overcome the decline in the quality of families in Bukittinggi City. This program was first implemented in 2018 by targeting families in villages with high social problems. The City Government (Pemko) of Bukittinggi claims that this program is different from conventional school activities or other social problem alleviation efforts in terms of infrastructure, curriculum, and output. Qualitative method with a descriptive approach to examine whether the new program initiated by the Pemko Bukittinggi can be categorized as an innovation. For this reason, the authors interviewed the parties involved in the Family School Program, namely: technical implementers, technical implementing assistants, a team of presenters and participants, in addition to making direct observations of Family School activities and studying documents related to this program. The analysis of the findings shows that the Family School Program initiated by the Pemko Bukittinggi is categorized as an incremental innovation. This program is in line with most of the innovation attributes proposed by Everett M. Rogers. namely relative advantage, complexity, trialability, and observability. However, it does not meet the compatibility indicator because its existence does not replace the previous program. This program should be maintained so that later it can become a solution to overcome social problems that are happening.
Pengaruh Kualitas Pelayanan dan Customer Experience Terhadap Kepuasan Pelanggan Kereta Rel Listrik (KRL) Jogja-Solo Priyanto Susiloadi; Vivie Silvania Intan Nirmala
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 2 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v17i2.66883

Abstract

This study aims to determine the effect of service quality and customer experience on customer satisfaction at KRL Jogja-Solo. KRL Jogja-Solo is a public transportation that has recently been operated to facilitate the mobility of people around Jogja-Solo. In addition, the Jogja-Solo KRL is one of the steps to improve service to customers. The method used is a quantitative method with the type of casual associative research and using a survey method. The sample that will be used in this study is accidental sampling with data collection techniques using a questionnaire. The data analysis technique will use ordinal logistic regression analysis with the help of statistical software IBM SPSS 25. Meanwhile, the theory that will be used is the theory of service quality by Parasuraman, the theory of customer experience by Schmitt, and the theory of customer satisfaction by Irawan. The results of this study indicate that service quality and customer experience have a positive and significant effect on customer satisfaction for the Jogja-Solo KRL. In addition, service quality and customer experience simultaneously have a simultaneous effect on customer satisfaction.
Masyarakat Digital dan Problematika Kesejahteraan: Analisis Isi Wacana Rutiana Dwi Wahyunengseh; Tiyas Nur Haryani; Priyanto Susiloadi; Lukman Fahmi
Spirit Publik: Jurnal Administrasi Publik Vol 17, No 2 (2022)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v17i2.63520

Abstract

Digital society is a necessity, not only requiring adjustments to aspects of physical infrastructure, but also social infrastructure. This article presents a digital discourse analysis of the study of 11 Research Groups at the Faculty of Social and Political Sciences in 2022. The method used is content analysis, to examine the “digital” discourse of    41 proposal titles, which won funding from the University Research and Community Service Institute. The results of the study found that digital concepts are compared with the terms online, internet, social media, applications, Big Data. The term digital is discussed in the context of: the pillars of digital lifestyle, digital citizenship, digital commerce, and digital connectivity. The obstacle to the development of digital society is the limited public literacy about digital utilities. The study of the pillars of  digital identity and artificial intelligence contextualization from the social humanities aspect is still wide open for development. In the realm of community, it is still necessary to develop communication, information and education strategies for the use of digital device utilities for the welfare of an inclusive society. The development of a digital society will change the quality of conventional public service relationships. Suggestions for further research is to develop a risk assessment of digital community development from a social humanities perspective.

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