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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,619 Documents
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Strategic SWOT-Based Framework to Enhance Competitiveness of Islamic Financial Management Program at IAIN Parepare Nurfadhilah; Ismayanti; Utama, Muhammad Fiqri Alif; Tijjang, Bakhtiar; Putra, Pandi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3253

Abstract

This study aims to analyze the competitiveness of the Islamic Financial Management Study Program of IAIN Parepare using an in-depth SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis. The main focus of the study is to identify internal and external factors that influence the competitiveness of the Study Program in the ever-growing Islamic financial education industry. This study uses the EFAS (External Factory Analysis Summary) and IFAS (Internal Factor Analysis Summary) methods to assess the strengths, weaknesses, opportunities, and threats faced by the study program in order to improve its competitiveness at the national and international levels. The results of the study show that the quality of teaching staff and the relevance of the curriculum are the main strengths of the study program, while limited resources are a significant challenge. The study program also has the opportunity to strengthen cooperation with the Islamic financial industry and local government, although there is a threat from competition with similar, more established study programs. This study concludes that strengthening cooperation with industrial institutions, verifying funding sources, and increasing operational efficiency through digital technology are key strategies that need to be implemented. The implications of this study provide guidance for study program managers in determining strategic policies to maintain the sustainability and relevance of study programs in the future.
The Effect of Service Quality and Consumer Satisfaction on Customer Loyalty Abdul Hakim; Ami Nurhayati; Nyoman Sukmawati
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 6 (2024): JIMKES Edisi November 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i6.3221

Abstract

The research aims to find out whether service quality and customer satisfaction simultaneously or partially have a significant effect on customer loyalty at PT Inti Cakrawala Citra. The type of research used is a quantitative approach. Data was collected using questionnaires, interviews and observation methods. The data analysis technique used was the multiple linear regression test using SPSS Version 26 tools. The sample in this study was 73 respondents. The results of this research show that the variables of service quality and customer satisfaction simultaneously have a significant effect on customer loyalty at PT Inti Cakrawala Citra. The service quality variable partially has a significant effect on customer loyalty at PT Inti Cakrawala Citra. The consumer satisfaction variable partially has a significant effect on customer loyalty at PT Inti Cakrawala Citra.
Analyzing the Impact of Import Tariffs, Trade Dynamics, and Exchange Rates on Economic Growth in Indonesia Purba, Jan Horas Veryady; Mulyana, Mumuh; Satria, Wahyu Indra
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3005

Abstract

This study examines the multifaceted relationship between import tariffs, trade dynamics, and exchange rates and their collective impact on economic growth in Indonesia. As a developing country integrated into the global economy, Indonesia's growth is heavily influenced by international trade policies and macroeconomic factors. This study investigates how various import tariffs change trade dynamics, which in turn affect Indonesia's economic growth. At the same time, the exchange rate is analyzed as an important mediator that shapes the trade balance and examines the effect of changes in import tariffs on economic growth. The estimation method used is path analysis, using 9 years of historical quantitative data (2016-2024). Econometric modeling and statistical analysis are used to capture the direct and indirect relationships among the variables of interest. This study finds that import tariffs negatively impact Indonesia’s economic growth through various mediating variables, including the trade balance, exchange rate, and US imports and exports. Empirical analysis using Path Analysis reveals that higher tariffs reduce Indonesia’s export volume, restrict foreign market access, and distort exchange rate stability, leading to trade imbalances and depressing GDP growth. In addition, reduced US imports from Indonesia weaken Indonesia’s trade revenues, which affect investment and consumption capacity. The broader economic consequences highlight the need for a strategic trade policy that balances national interests with global competitiveness. These findings provide policymakers with a framework to optimize Indonesia's trade and monetary strategies to ensure sustainable long-term economic growth. Keywords: Import Tariffs, Exchange Rates, Trade Balance, Economic Growth.
Adoption Of Green Marketing Driven By Sustainable Environmental Initiatives In The Food And Beverage Sector Puspitasari, Ratih; Lestari, Retno Martanti Endah; Mulyana, Mumuh; Mashadi, Mashadi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3128

Abstract

This study explores the adoption of green marketing strategies in the food and beverage industry within Bogor City, Indonesia. Employing a descriptive qualitative method, data were collected through questionnaires distributed to 146 industry managers across six sub-districts. The study evaluates the implementation of the green marketing mix—green product, green price, green place, and green promotion—using a holistic multiple case study design. Findings reveal a strong commitment to environmental sustainability, demonstrated by the use of eco-friendly raw materials, recyclable packaging, and environmentally focused promotional strategies. This research contributes to the existing literature by focusing on a specific industrial sector in a developing country context. It also emphasizes the growing role of consumer awareness in driving sustainable business practices. Keywords: Green Marketing, Sustainable Environmental Efforts, Environmental Impact, food and beverage industry
The Influence of Product Quality, Social Media Creative Content and Consumer Testimonials on Purchasing Decisions Andrianti, Aulia Safira; Kusuma, Kumara Adji
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3141

Abstract

This study aims to analyze the influence of product quality, social media creative content, and consumer testimonials on the purchase decision. Consumers of the Pilotter brand identified as popular in the study include those who use social media and have previously purchased products, as well as those between the ages of 12 and 40 who frequently visit Sidoarjo and make purchases from P's online and offline stores. This study uses a quantitative approach with the Partial Least Square (PLS) method and involves 100 respondents who are Pilotter consumers. Evaluation of the Inner Model (structural model) is carried out by calculating the values of R-Square, Q-Square, and F-Square. R-Square measures how much the variation of the change of independent variables affects the dependent variable, while Q-Square is used to determine the predictive relevance of the research through the blindfolding procedure. The results of the analysis showed that product quality did not have a significant effect on purchasing decisions, while social media creative content and consumer testimonials had a positive and significant influence. This shows that digital marketing strategies through social media and customer reviews play a greater role in attracting consumer interest than the quality factor of the product itself. Therefore, companies are advised to strengthen their digital marketing strategies and manage customer testimonials optimally to increase competitiveness and sales.
The Role of Emotional Quotient in Enhancing Employee Performance and Organizational Success in the Service Industry Abbas, Bakhtiar; Bagea, Arfin; Budhihard, Andi M.; Nur, Muh.; Sutrino, Anas
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3173

Abstract

The service industry heavily relies on the quality of service provided by employees, with Emotional Quotient (EQ) playing a crucial role in enhancing individual performance and organizational effectiveness. While EI is widely recognized as a key factor in improving workplace interactions and customer satisfaction, many organizations still prioritize technical skills over emotional and interpersonal development. This study examines the role of EQ in the service industry, focusing on its impact on both individual and organizational performance. It explores EQ dimensions, challenges in its development, and strategies for enhancing human resource quality to foster a harmonious and productive work environment. A qualitative descriptive approach is employed, utilizing in-depth interviews with human resource managers, supervisors, customer service employees, academics, and industrial psychologists to analyze the relationship between EQ and employee performance. The findings reveal that EQ not only enhances employees' ability to manage stress and build interpersonal relationships but also plays a strategic role in improving leadership effectiveness and customer service quality. This study underscores the importance of integrating EQ into human resource management policies to cultivate a more adaptive, productive, and sustainable work environment in the service industry.
TAX MANAGEMENT: Tax Compliance and Regulation in ASEAN Countries Manrejo, Sumarno; Rely, Gilbert; Prawesti, Endah; Fauzi, Achmad; Amalia, Alifia
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3242

Abstract

This study is a comparative study of tax treatment policies in ASEAN countries in an effort to improve tax compliance. Tax compliance is very important for the country because it will have a direct impact on increasing state revenues in an effort to ensure the smoothness of public spending. In addition, tax compliance is one indicator of public trust in the government in the taxation system implemented . Tax compliance in ASEAN shows significant variations between countries. In general, the tax ratio in Asia Pacific ranges from 7.8% to 18.7%, there is a very diverse gap between countries. The factors that influence compliance tax includes taxpayer income, tax rates, non-taxable income, government administration, commitments as well as coordination between related state institutions tax , level similarity perception about tax between must tax and fiscus , role owner business in collect , deposit as well as report tax . ASEAN countries can always implement all policies in terms of tax collection for corporations and individuals in supporting sustainable development policies, building community welfare and avoiding double taxation. This study aims to compare the treatment of tax policies in ASEAN countries and at the same time provide strategic recommendations in tax management efforts in an effort to increase tax compliance.
A Bibliometric Analysis of Global Research Trends on Food Security Policy: Insights for Sustainable Governance Hasan, Zulkifli; Daryanto, Hadi; Suwarno, Suwarno
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3272

Abstract

Food security is a strategic global issue that involves policy, governance, and sustainable development dimensions. This study examines global research trends on food security policy using a bibliometric approach based on 125 scientific publications published between 2020 and 2025. Utilizing the Scopus database and analytical tools such as RStudio, VOSviewer, and Publish or Perish, the study maps the most influential sources, leading authors, contributing countries, and the most frequently discussed topics. The findings show that "food security," "agricultural policy," and "sustainable development" are the dominant themes in the literature, with the highest contributions from China, Italy, and the United States. The study also highlights the importance of institutional governance, technology adoption, and evidence-based policy in addressing food distribution inequality, climate change, and production constraints. In conclusion, cross-sector collaboration and integrated policy approaches are essential to achieving a resilient and sustainable global food system.
Strategies for Sustainable Employee Performance in the Post-Pandemic Era: A Qualitative Approach D’Ornay, Anastasia; Saripah A.RM; Ulfa Natsir
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3361

Abstract

The COVID-19 pandemic has fundamentally changed workplace dynamics, placing employee mental health and well-being at the forefront of Human Resource Management (HRM) priorities. As organizations navigate the post-pandemic era, ensuring continued employee performance requires a strategic emphasis on psychological resilience, work-life balance, and organizational support systems. This study uses a Systematic Literature Review (SLR) approach following the PRISMA framework to identify effective HRM strategies that promote workplace mental health and well-being. The study’s findings highlight key strategies, including flexible work arrangements, Employee Assistance Programs (EAPs), leadership-driven well-being initiatives, and the promotion of a supportive organizational culture. These strategies not only reduce mental health risks but also improve employee engagement, productivity, and retention. This study presents a comprehensive framework for HR practitioners to integrate well-being into organizational policies, ensuring long-term resilience and competitiveness in an increasingly volatile work environment.
Production Risk and Management Strategies of Potato Farming in Nagari Alahan Panjang, Solok Regency, West Sumatera Yusmarni, Yusmarni; Adawiyah, Rabi’atul; Nofialdi, Nofialdi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3374

Abstract

Solok Regency is the largest potato-producing area in West Sumatra. However, from 2015 until 2020, potato production in Solok Regency has experienced a decline. The decline in potato production in Solok Regency indicates production risks in potato farming. The decrease in potato production could be caused by several factors related to potato farming, such as rainfall, pests, diseases, and others. This study aims to identify and assess the sources of production risks in potato farming and analyze risk management in managing production risks in potato farming in Nagari Alahan Panjang, Solok Regency. Data were collected from 31 potato farmers in Nagari Alahan Panjang, the village with the highest potato production in Solok Regency. This study used a risk mapping matrix to analyze the data. The results of the study found nine sources of production risk in potato farming, namely: poor seeds, high rainfall, expensive fertilizers, unproperly weeding, caterpillar pests, thrips pests, pig pests, fusarium wilt disease, and phytophthora disease. This study formulates two types of risk management: preventive and mitigation strategies. A preventive approach is to prevent or reduce the frequency of risk by rotating crops properly and using organic fertilizers. A mitigation strategy is to minimize the impact of production risks by diversifying crops, utilizing biological agents of Trichoderma sp, applying proper Weeding, and partnering with certified potato seed breeders to get good quality seed.

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