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Dinasti International Journal of Digital Business Management

DIJDBM
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Published by Dinasti Publisher

ISSN : 2715419X EISSN : 27154203 DOI : 10.31933

Core Subject : Science,

Decision Sciences, Operations Research & Management

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research papers, state-of-the-art reviews are invited for publication in all areas of digital business management science and technology. It is therefore a multidisciplinary journal inspired by diversity and open to methodological plurality. Our main concern is that articles have strong theoretical foundations, meet the highest analytical standards, and provide new insights that contribute to the better understanding of managerial phenomena.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 679 Documents

64 65 66 67 68

The Effect of the Digitalization System and Clearance in Process on Service Quality and its Implications on the Accountability of Loading and Unloading Services at Cirebon Port Lesmana, Eri Juhaeri; Simanjuntak, Marihot; Gusti, Ayudhia Pangestu
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5510

Digital transformation in the port sector is a strategic step to improve efficiency, transparency, and accountability in services. One concrete example of this transformation is the implementation of the Si-PDKT (Ship Document Inspection System) application, which is applied by the Cirebon Class II KSOP. This application aims to accelerate the clearance in process for ships and supports the improvement of service quality and accountability in loading and unloading services. However, in practice, various obstacles are still found, such as limitations in system integration, human resource readiness, and resistance to new technology usage. This study aims to analyze the effect of the digitalization system (X1) and the clearance in process (X2) on service quality (Y) and its implications for the accountability of loading and unloading services (Z) at Cirebon Port. The approach used is explanatory quantitative with data collection through questionnaires from port service users. Data analysis is carried out using Structural Equation Modeling (SEM) with the SmartPLS software, complemented by SWOT analysis to identify strengths, weaknesses, opportunities, and threats in the implementation of the Si-PDKT application. The results of the study show that the digitalization system and the clearance in process have a positive and significant impact on service quality. Furthermore, service quality acts as a mediating variable that strengthens the influence of the digitalization system and clearance in on the accountability of loading and unloading services. The SWOT analysis also reveals that the application of Si-PDKT has great potential to be optimized, especially through improved system integration, human resource training, and adaptive regulatory support. This research provides strategic contributions to the development of smart port-based port services and serves as a reference for KSOP and other port stakeholders in formulating policies to improve public services that are efficient and accountable in the digital era

Digital Transformation in Entrepreneurship Education: A Systematic Literature Review on Technology Utilization and Student Learning Outcomes Kusumaningtyas, Ary Wijayati; Heryatno, Roni; Prakosa, Gatot Hendro; Budi, Satria
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5514

Digital transformation has fundamentally changed the way entrepreneurship is taught in higher education institutions. Educational institutions now employ various technological platforms to enrich the learning process. However, a comprehensive understanding of the impact of various digital media and technologies on entrepreneurship education outcomes remains to be deepened. This study conducts a systematic review to integrate various studies on the use of digital media and technologies in entrepreneurship learning, and analyzes their impact on learning outcomes, active participation, and students' entrepreneurial intentions. Following the PRISMA protocol, a systematic search was conducted through Web of Science, Scopus, ERIC, and IEEE Xplore databases for the period 2015-2024. The search was performed using keyword combinations related to digital technology, entrepreneurship learning, and higher education contexts. From the search results, 38 studies that met the criteria were analyzed using thematic synthesis methods. Three dominant digital technology classifications were identified: (1) Social Media (Facebook, LinkedIn, Instagram), (2) Digital Learning Platforms (MOOCs, Moodle, specialized systems), and (3) Mobile-Based Learning. Results show that social media use significantly enhances students' networking abilities and participation. Mobile learning provides access convenience and flexibility. Digital platforms have a positive impact on entrepreneurship concept mastery, mindset formation, and entrepreneurial behavioral intentions, especially in regions with high digital penetration. Digital transformation in entrepreneurship learning yields encouraging results in improving participation and learning effectiveness. Successful implementation requires careful planning regarding teaching methods, technological infrastructure, and local cultural aspects. Future studies should focus on longitudinal research to assess the impact of digital learning on actual entrepreneurship practices.

The Influence of Service Quality and Determination Price of Implications of Satisfaction on Customer Loyalty of PT. Tama Anugerah Mandiri Marcelino, Reza; Ahadianto, Muhammad Sayakfika; Malau, April Gunawan; Fahcruddin, Imam
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5519

This study aims to analyze the influence of service quality and pricing on customer satisfaction and its implications on customer loyalty at PT. Tama Anugerah Mandiri, a company operating in the ship agency sector. The main problem identified is the low level of customer satisfaction due to variations in service quality and perceptions regarding ship agency service pricing. This research employs a quantitative approach with an explanatory research design. The population consists of 90 customers, and the entire population was used as the sample through a saturated sampling technique. Data were collected using questionnaires measuring customers' perceptions of service quality, pricing, satisfaction, and loyalty. Data analysis was conducted using Structural Equation Modeling (SEM) to examine the relationships among variables simultaneously. The results indicate that service quality has a positive and significant effect on customer satisfaction, and competitive pricing also enhances satisfaction. Customer satisfaction acts as an intervening variable that strengthens the influence of service quality and pricing on customer loyalty. These findings emphasize the importance of appropriate service and pricing strategies to maintain customer satisfaction and loyalty in the ship agency industry

The Influence of Maritime Regulations and Company Policies on the Human Factor Accident Rate as an Intervening Variable (Case Study at PT. Marina Logistik Sejahtera) Setiadi, Aries; Malau, April Gunawan; Gusti, Ayudhia Pangestu
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5520

This study aims to analyze the influence of maritime regulations and company policies on accident rates with human factors as an intervening variable at PT. Marina Logistics Sejahtera. The main issue examined is the extent to which maritime regulations and internal company policies can reduce shipping accident rates, as well as how human factors act as a mediator in strengthening the relationship among these variables. The population of this research consists of all crew members working at PT. Marina Logistik Sejahtera, with a total sample of 89 respondents. The sampling technique employed was purposive sampling using the Slovin formula. This study applied a quantitative method with a cross-sectional approach, in which data were collected through a Likert-scale questionnaire. The collected data were analyzed using Partial Least Square - Structural Equation Modeling (PLS-SEM) through several stages, including validity testing, reliability testing, and path analysis. The results indicate that maritime regulations and company policies have a positive and significant effect on both human factors and accident rates. Furthermore, human factors are proven to be an intervening variable that strengthens the influence of maritime regulations and company policies in reducing accident rates. Moreover, company policies have a more dominant effect compared to maritime regulations in shaping human factors and decreasing accident rates. The conclusion of this study is that improving regulatory compliance and strengthening internal policies based on training and crew competence are crucial strategies to reduce accident risks. Based on these findings, it is recommended that the company enhance its safety training system, improve regulatory monitoring mechanisms, and develop a risk management program focused on improving the quality of maritime human resources

MSME Strategies in Facing the Global Trade Tariff War Sukmana, Dedy
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5543

The global trade tariff war triggered by protectionist policies between countries has had a significant impact on the sustainability of micro, small, and medium enterprises (MSMEs). As a sector that contributes significantly to the Indonesian economy, MSMEs face challenges in the form of rising production costs due to import tariffs on raw materials, decreased competitiveness of export products, and global market uncertainty. This study uses qualitative methods with a literature review to analyze the impact of the global trade tariff war on MSMEs and formulate adaptive strategies that can be taken. The analysis results show that the main strategies that MSMEs can implement include market diversification, domestic market optimization, digitalization and utilization of e-commerce, product innovation based on local wisdom, increased production efficiency, and collaboration with the government and the private sector. By implementing these strategies, MSMEs are expected to be able to survive, be competitive, and continue to contribute as a main pillar of the national economy amidst global trade uncertainty

The Effect of Ineffective Monitoring, Change in Director, Financial Stability, and Good Corporate Governance on Financial Statement Fraud Hayat, Hasbi Nur; Nengzih, Nengzih
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5548

This study originated from the phenomenon of differences in interests between principals and agents. Fraud occurs due to opportunities, justifications, and pressures, as indicated by the large number of financial statement manipulations that turn companies' losses into profits (window dressing). This study aims to analyze the influence of Ineffective Monitoring, Change in Directors, Financial Stability, and Good Corporate Governance on Financial Statement Fraud in State-Owned Enterprises listed in the period 2018-2023. The method used is a descriptive-verificative method with a quantitative approach, where data is obtained through the collection of secondary data in the form of company annual reports and analyzed using multiple linear regression with the help of the SPSS application. The research sample consists of 29 SOEs over 6 years of observation, resulting in a total of 174 panel data observations. The results of the study indicate that Ineffective Monitoring does not have a positive effect on Financial Statement Fraud. Change in Director has a positive effect on Financial Statement Fraud. Financial Stability does not have a negative effect on Financial Statement Fraud. Good Corporate Governance does not have a negative effect on Financial Statement Fraud. However, simultaneously, these four variables together have an effect on financial statement fraud

Effectiveness of Kapsera Application on PT Trielang Jaya Maritiem Pratama, Luthfi Dhafira
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5557

This study is titled “The Effectiveness of the KAPSERA Application on Compliance and Waste Management Performance at PT Trielang Jaya Maritiem”. The background of this research arises from the issue of ship waste management that is still carried out manually, often leading to inaccuracies and low compliance with maritime regulations. The purpose of this study is to analyze the effectiveness of KAPSERA in improving waste reasonableness evaluation, enhancing crew knowledge and awareness, and its impact on compliance and waste management performance. The research employed a Research and Development (R&D) method with a mixed methods approach, involving questionnaires, interviews, observations, and system testing. Data analysis was conducted using SmartPLS to examine validity, reliability, and inter-variable relationships. The results show that the effectiveness of waste evaluation (X1) does not significantly affect compliance (Y), whereas crew knowledge and awareness (X2) have a significant positive effect on Y. These findings indicate that educational aspects are more influential in driving compliance than technical system aspects. In conclusion, KAPSERA is effective as an educational and awareness-enhancing tool, while improvements in technical evaluation features are still required to fully support operational performance

Earnings Management and Profitability Analysis of Public Company Listed at Indonesia Stock Exchange: Before and After Acquisition Ramanda, Bimo; Yustisia, Natali; Riwayati, Hedwigis Esti; AR, Hikmah; Pramesworo, Ignatius Septo
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5561

This study aims to analyze the effect of earnings management and profitability on companies conducting acquisitions on the Indonesia Stock Exchange in the period 2017-2023. The focus of this study is to compare the conditions of earnings management and several profitability ratios of companies, namely return on asset, return on equity, and net profit margin, before and after the company conducted an acquisition. The sample in this study was 31 companies obtained through purposive sampling and the method used a parametric inferential statistical approach using SPSS 26 software. The results of the analysis showed that there were no significant differences in earnings management, return on asset, return on equity, and net profit margin before and after the acquisition. This study provides insight into the absence of significant changes in the company's financial performance post-acquisition, although this study is limited to short-term impact analysis.

Effectiveness and Efficiency of Periodic Motor Vehicle Testing Through the Quality of Public Services on the Satisfaction of Service Users Pribadi, Punkky Januar; Indrawan, Rully; Gunawan, Aang
Dinasti International Journal of Digital Business Management Vol. 6 No. 6 (2025): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i6.5623

This study aims to analyze the effectiveness and efficiency of periodic motor vehicle testing through the quality of public services and its impact on user satisfaction at the Cilincing Motor Vehicle Testing Unit (UPPKB). A quantitative survey design was employed, involving 95 service users selected through purposive sampling. Data were collected using a questionnaire measuring service quality (tangibles, reliability, responsiveness, assurance, and empathy), effectiveness, efficiency, and user satisfaction. Multiple linear regression analysis was used to examine the relationships between variables. The findings indicate that public service quality significantly influences user satisfaction, with responsiveness and assurance as the dominant factors. Effectiveness is reflected in the accuracy of testing procedures and results, while efficiency is evident in optimizing time and cost. However, challenges such as long queues and inadequate supporting facilities need improvement. This study recommends enhancing infrastructure, training staff, and implementing digital systems to improve service quality and user satisfaction at UPPKB Cilincing. The study results show that effectiveness and efficiency positively and significantly impact service quality and user satisfaction. Effectiveness, which is reflected in the smoothness, timeliness, and minimal obstacles in the testing process, has been proven to increase satisfaction and service quality. Similarly, efficiency through optimal resource management can accelerate services, reduce waiting times, and strengthen the public's positive perception of the quality of public services

Sharia-Based Financial Practices in Culinary MSMEs: Sustainability and Ethical Perspectives Kusumawati, Sri Dewi
Dinasti International Journal of Digital Business Management Vol. 6 No. 6 (2025): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i6.5714

This study aims to analyze sharia-based financial practices in culinary MSMEs by reviewing the perspective of sustainability and business ethics. The background of this research is based on the increasing role of culinary MSMEs in the national economy and the need for a financial system in accordance with sharia principles. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, observations, and documentation on culinary MSME actors who apply sharia finance principles. The results of the study show that sharia-based financial practices are able to support business sustainability, especially in economic and social aspects, such as cash flow management, fair wages, and social involvement. However, the environmental dimension still faces obstacles, especially in waste management and the use of environmentally friendly packaging. In terms of ethics, sharia principles such as honesty, transparency, and compliance with halal have strengthened consumer trust and business image. Challenges faced include low Islamic financial literacy and limited access to formal Islamic financing. This research emphasizes the importance of integrating Islamic finance with sustainability practices and business ethics to strengthen the competitiveness of culinary MSMEs. Therefore, efforts are needed to increase Islamic financial literacy and develop more inclusive access to Islamic financing so that the sustainability of MSMEs can be achieved comprehensively

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Editorial Address Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

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Contact Name
Ebit Bimas Saputra

Contact Email
dinasti.info@gmail.com

Phone
+6282287504359

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location
Kota tangerang selatan,

Banten

INDONESIA