cover
Contact Name
Mohamad Ichsana Nur
Contact Email
Ministrate@uinsgd.ac.id
Phone
+6285659907668
Journal Mail Official
Ministrate@uinsgd.ac.id
Editorial Address
Gd. FISIP Lt. 1 UIN Sunan Gunung Djati Bandung Jl. A.H. Nasution No.105, Cipadung, Kec. Cibiru, Kota Bandung, Jawa Barat 40614
Location
Kota bandung,
Jawa barat
INDONESIA
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah
ISSN : -     EISSN : 27148130     DOI : 10.15575/ministrate
Ministrate: Jurnal Birokrasi dan Pemerintah Daerah is an open access scholarly peer-reviewed journal written in either Indonesia or English which invariably publishes three times per a year in March, July, and November. Ministrate encourages academicians, researchers, professionals, and practitioners to publish their original ideas, empirical studies, and valid research results so that it is expected to give useful and applicable solutions for public administration challanges in context of national and international issues. Ministrate is open to articles that employ various research methods and theoretical approaches. The journal scope contains many topics associated wit bureaucracy and local government and beyond that, such as: Public policy, Public finance, Local government, Bureaucracy, Civil service, Public service, E-government, Administrative reform, Organizational development, Organizational behaviour, Knowledge management, Human resource development, Leadership, performance management.
Articles 280 Documents
Optimization of E-Government Through Information Technology Management Indiati Indiati; Suljatmiko Suljatmiko; Cecep Wahyu Hoerudin; Ufa Anita Afrilia; Sri Wulan Windu Ratih
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.30653

Abstract

E-Government has become the main driver in the transformation of public services through the management of Information Technology (IT). In this context, it is important to understand the positive impact produced by IT, as well as identify obstacles and effective management strategies to optimize E-Government. This research aims to investigate developments and challenges related to E-Government through IT management, as well as to identify effective strategies for dealing with these dynamics. This research uses a descriptive qualitative approach with data analysis from various research sources and previous studies that are relevant to the research topic. The results of this research provide in-depth insight into the role of IT in E-Government, the challenges that need to be overcome, as well as effective strategies for managing government IT. In the future, collaboration between the public and private sectors, integration of advanced technology, and response to cyber security threats will be the key to the success of an E-Government that is more efficient and relevant to society's demands. This research provides a valuable basis for improvement and innovation in government management in the digital era.
Public Health Services in Local Government Analysis of Quality and Accessibility of Health Services for the Community Muliati Muliati; Indra Kristian; Erwan Prastiawan; Reza Yuridian Purwoko; Jovita Aurelia
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.30655

Abstract

Health services in local governments are a crucial element in meeting public health needs. This research aims to explore the factors that influence the quality and accessibility of health services at the local level, with a focus on health infrastructure, human resources, financing, health technology, and community participation. This research aims to analyze the quality and accessibility of public health services in local government. This research uses a descriptive qualitative approach by collecting data from previous studies that are relevant to health service issues in local government. The data that has been collected will be processed to support a more in-depth analysis of these issues. The results of this study found that the evaluation of health infrastructure, availability of human resources, financing, and health policies play an important role in the quality and accessibility of health services in local governments. While the adoption of technology in healthcare offers great opportunities to improve efficiency and effectiveness, privacy and technology access challenges still need to be addressed. Community participation and health awareness encourage healthy behavior and play an active role in health maintenance, which in turn can support the quality of health services. This research provides a holistic and in-depth view of the health system in local government, illustrating the need for collaboration between government, health service providers, and communities in dealing with complex health issues.
Work Motivation in Government Bureaucracy: Psychological Factors Affecting Employee Performance Bakri Hasanuddin; Widiyarsih Widiyarsih; Ahmad Hapid T. A.
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.30656

Abstract

This article investigates the psychological factors that contribute to the work motivation of government employees, with a focus on perceptions of autonomy in work, satisfaction with working conditions, satisfaction of intrinsic needs, and social support and work relationships. The research was conducted through an online survey involving employees at various levels and departments. The questionnaire is designed to measure psychological variables that have the potential to influence work motivation, such as perception of autonomy in work, level of satisfaction with working conditions, and level of satisfaction with intrinsic needs. In addition, demographic data such as age, gender, and position level were also collected for further analysis. Data analysis was carried out with the help of statistical software, including regression analysis, to identify the relationship between psychological variables and work motivation. The results of this research present significant findings that illustrate how these psychological factors influence work motivation in government bureaucracy.
Education and Training for Local Government Officials: Program Evaluation and Its Impact on Bureaucratic Performance Faria Ruhana; Rian Fauzi; Hariyanto Hariyanto
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.30658

Abstract

In the context of regional government, education and training programs for government officials have an important role in improving bureaucratic performance and public services. These programs have experienced significant development in line with changes in community needs and the local government environment. This research then aims to look at education and training programs that can be implemented by local government officials, spread their effectiveness, and analyze their impact on bureaucratic performance at the regional level. This research uses a descriptive qualitative approach and relies on secondary data obtained from various relevant research and previous studies. The results of this research found that education and training programs for local government officials have a positive impact on the performance of bureaucracy and public services at the local level. Through the evolution of these programs, local government officials have access to more comprehensive training materials and innovative teaching methods. This positive impact is felt by the community through better quality public services and improved relations between local governments and their communities. However, challenges such as financial constraints and resistance from some local government officials must be overcome. Education and training programs must remain relevant to national policies, follow the dynamics of external factors, and ensure close cooperation to achieve optimal results.
Strategi Kepemimpinan Kepala Sekolah dalam Meningkatkan Kualitas Kinerja Guru di SMA 7 Sarolangun Muhammad Sadan; K. A. Rahman; Raden Muhammad Ali
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.30764

Abstract

Pemimpin pendidikan dilingkungan sekolah yaitu kepala sekolah.  Seorang pemimpin harus mampu menciptakan iklim dan suasana yang kondusif, aman, nyaman, tentram, menyenangkan penuh semangat untuk guru, karyawan dan siswa sekolah. Penelitian ini bertujuan untuk mendeskrpsikan strategi kepemimpinan kepala sekolah SMA 7 Sarolangun dalam meningkat kualitas kinerja guru. Penelitian ini menggunakan deskriptif kualitatif, subjek dalam penelitian ini adalah kepala sekolah dan guru. Teknik pengumpulan data menggunakan observasi, wawancara dan studi dokumen. Hasil penelitian menunjukkan bahwa strategi kepala sekolah yaitu (1) perencanaan pembelajaran dalam hal ini, kepala sekolah menerapkan bebrapa teknik untuk membantu guru dalam mengembangkan perencanaan pembelajaran, meliputi (a) Pembinaan Kinerja Guru, (b) Diklat. (2) Pelaksanaan pembelajaran, strategi yang digunakan kepala sekolah meliputi (a) Pengawasan pertama (b) sarana memfasilitasi (c) ikut serta dalam keluasan, (d) pemberian motivasi (e) pemberian penghargaan. (3) Evaluasi.
Social Interaction and Public Service: The Role of Social Dynamics in Service Quality Sigit Wahyudi; Muhammad Aulia Rofi Alhasani; Iwan Satibi; Sri Suwartiningsih; Achmad Fathor Rosyid
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.30766

Abstract

This article investigates the role of social dynamics in influencing the quality of public services through analysis of social interactions between public service providers and the community. Through surveys covering various social, demographic, and geographic groups in Indonesia, research findings reveal that positive and responsive social interactions can significantly influence people's perceptions of the quality of public services. Apart from that, community participation in decision-making regarding public services also emerged as an important factor. Social and demographic factors such as age, education, gender, and location of residence also play a role in shaping these perceptions. The results of these findings include the importance of improving communication skills training of public service officers, supporting community participation, and designing responsive policies. This article advocates for a more holistic approach to improving the quality of public services by taking into account various social dynamic factors.
A Systematic Literature Review of Uses and Gratifications of Media During the COVID-19 Pandemic Muhammad Nurhadi Tri Wibowo; Irwansyah Irwansyah
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.31472

Abstract

Uses and gratification theory has five basic assumptions to answer how the media is used to meet audience needs. The COVID-19 pandemic required the public, especially the audience, to have distance difficulties when communicating. Communication media is an alternative to meet the satisfaction and needs of communication. This research synthesizes nine journal articles identified as the main data sources using a systematic literature review. The study results show that the five basic uses and gratification theory assumptions can be found in the service and satisfaction of media needs during the COVID-19 pandemic. Audiences use communication media during the COVID-19 pandemic with various goals, conditions, and influences. Communication media is also a means of conveying accurate information and is the main choice as a means of communication. It is hoped that this research can be used as an additional reference in research related to the use of the theory of use and gravity, as well as research related to the use of media during the Covid-19 pandemic, and can help agencies associated with the handling of Covid-19, media owners and media users as a whole general.
The Impact of Relationship Marketing and Service Quality on Satisfaction and Its Impact on Patient Loyalty at Hospital: Case Study of a Hospital in Garut Regency Panji Gani Nugraha
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.31479

Abstract

Based on information from the West Java Health Office, there are six hospitals serving patients. However, there are problems due to the dissatisfaction felt by patients so the value of unmet need services in West Java from the last three years has decreased. The purpose of this study was to determine the effect of relational marketing and service quality on satisfaction and its impact on customer loyalty in hospitals. The scope of this research is six hospitals located in Garut Regency. This study uses descriptive and associative analysis methods of causal relationships. The type of this research is quantitative. Respondents in this study were 100 respondents using purposive sampling techniques and unknown populations. The data collection technique uses the distribution of questionnaires with a Google form.  The data analysis method used is validity, and reliability and uses a series of analysis path tests using SEM-PLS. The results showed that all variables can be said to be affected. This study concludes that relational marketing and service quality affect customer satisfaction and customer loyalty.
Analysis of Space Utilization in the Border Area of Anyer Beach, Serang Regency Achmad Zukhrova; Arenawati Arenawati; Rina Yulianti
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.31480

Abstract

The attraction of natural beauty, especially coastal areas, has made investors or business people set up various commercial businesses such as villas, hotels, and restaurants. Inappropriate use and arrangement of space is a problem that will continue to arise in the management of coastal areas. The general aim of this research is to find out the impact of space utilization in border areas on Anyer Beach, Anyer sub-district. This research was carried out using a descriptive qualitative approach. Research data was obtained through interviews, documentation, and observation. Then the collected research data will be analyzed through data reduction and presentation. The results of this research show that the management of space utilization in the Anyer tourist area is not yet optimal, especially in controlling environmental and social impacts. Utilization of a coastal border area that does not comply with existing regulations and supervision does not appear to be optimal with the existence of hotels or commercial buildings. The lack of empowerment of community members and community involvement around tourist attractions seems to be lacking in the process of managing tourism areas or areas. Therefore, proper use of coastal border areas is a way of resolving conflicts over excessive resource exploitation in the Anyer Beach tourist area.
Pengaruh Kebijakan Pemberian Bantuan Operasional Sekolah (BOS) Terhadap Kinerja Guru Bersertifikasi di Madrasah Aliyah, Ma’had Al-Zaytun, Kecamatan Gantar, Indramayu Marlinda Marlinda; Mukarto Siswoyo; Arief Prayitno
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol. 5 No. 3 (2023): Birokrasi dan Pemerintahah di Daerah 12
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i3.31482

Abstract

Penilaian kinerja guru sangat diperlukan untuk mengetahui kualitas guru dalam meningkatkan mutu mutu pendidikan. Surat Permendikbudristek Nomor 63 Tahun 2023 menyebutkan bahwa satu diantara syarat gaji yang dapat dibayarkan dari anggaran BOS adalah tidak mendapatkan tunjuangan profesi guru. Tujuan penelitian ini adalah untuk menganalisa kebijakan pemerintah tentang pemberian dana, kinerja guru bersertifikasi di MA Ma’had Al-Zaytun Gantar, dan pengaruh pemberian dana BOS terhadap kinerja guru bersertifikasi di MA Ma’had Al-Zaytun Gantar Indramayu. Metode yang dilakukan dalam penelitian ini adalah metode kuantitatif dengan menggunakan 40 orang responden. Pengujian hipotesis statistic menggunakan statistik regresi linier sederhana yang dilanjutkan dengan uji parsial (uji t) dan uji determinasi (R2). Hasil penelititan menunjukkan bahwa variable kebijakan pemberian dana BOS berpengaruh secara signifikan sebesar 0,043 terhadap kinerja guru bersertifikasi di MA Ma’had Al-Zaytun. Berdasarkan uji determinasi (R2) menunjukkan angka prosentase sebesar 0,104 terhadap kinerja guru bersertifikasi, yang berarti bahwa kebijakan pemberian dana BOS memberikan pengaruh sebesar 10,4% terhadap kinerja guru bersertifikasi. Berdasarkan penelitian ini, besar harapan pemerintah meninjau ulang dalam memberikan kebijakan pemberian honor kepada guru bersertifikasi sehingga honor guru bersertifikasi non PNS mencapai tingkat UMP yang berlaku didaerah tersebut.