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Wilonotomo
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INDONESIA
TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS
Published by Politeknik Imigrasi
ISSN : -     EISSN : 2798530X     DOI : https://doi.org/10.52617/tematics
Core Subject : Humanities, Science, Education, Social,
Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Other
An objective of TEMATICS: Technology Management And Informatics Research Journals is to promote the wide dissemination of the results of systematic scholarly inquiries into the broad field of migration research. TEMATICS: Technology Management And Informatics Research Journals is intended to be the journal for publishing articles reporting the results of research on migration studies. TEMATICS: Technology Management And Informatics Research Journals invites manuscripts in the areas: Migration Studies; Technology Management; Technology and Information; Technology Innovation. TEMATICS: Technology Management And Informatics Research Journals accepts articles in any business related subjects and any research methodology that meet the standards established for publication in the journal. The primary, but not exclusive, audiences are academicians, graduate students, practitioners, and others interested in business research. The primary criterion for publication in TEMATICS: Technology Management And Informatics Research Journals is the significance of the contribution an article makes to the literature in business area, i.e., the significance of the contribution and on the rigor of analysis and presentation of the paper. The acceptance decision is made based upon an independent review process that provides critically constructive and prompt evaluations of submitted manuscripts.
Arjuna Subject : Ilmu Sosial - Hukum
Articles 126 Documents
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APPLICATION ANALYSIS OF THE INFORMATION SYSTEM FOR REPORTING IMMIGRATION PERMITS FOR PORT TRANSPORTATION EQUIPMENT AT THE IMMIGRATION OFFICE CLASS II TPI BELAWAN Rasona S Akbar; Gunawan Ari Nursanto; Rainhard Bounkey Marbun
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.341

Abstract

At this time the earth is being hit by the Corona Virus pandemic which has resulted in a lack of direct interaction in services and in the field of immigration, especially in reporting services for immigration permits for transportation equipment / ships. This situation has the potential to be exploited by unscrupulous individuals to carry out unscrupulous acts such as extortion and other things. Then the immigration office made an innovation, namely the application of the Port Transport Equipment Immigration Permit Reporting Information System, which was abbreviated as Sili Laba. The aim of the researcher was to determine the profile of the Sili Laba application, and the effect of the Sili Laba Innovation Strategy on the performance of the Class II TPI Belawan immigration office. In this study using quantitative methods. And the results of the research based on the regression test show that Y = 37.549 + 0.331X which states that for every additional 1 value of the innovation strategy, the performance value will increase by 0.331. Based on the results obtained from the above equation, the calculated t value is greater than the t table value, which is 6.064 > 2.021. So, from the results of the above equation it can be concluded that there is an influence given by the innovation strategy variable (X) on the performance variable (Y).
ONLINE QUEUING SYSTEM BAP PASSPORT INDONESIAN CITIZEN AT CLASS I NON-TPI IMMIGRATION OFFICE BEKASI W Wilonotomo; Priati Assiroj; Reno Mareno Sidik
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.342

Abstract

The conventional method used for queuing services for Indonesian passport BAP is no longer relevant to these circumstances and the covid-19 pandemic and has not been able to answer future immigration challenges. The current queuing system is that applicants must come to the immigration office for scheduling processing and then be recorded by manual book officer queue. The Online Queue System for Indonesian Passport BAP can be a solution to help current problems and answer future challenges. The online queuing system that will be implemented can be processed through a queuing system link that can be posted on the social media of the Bekasi immigration office. The online queuing system cycle method used by the author in this online queuing system is a waterfall method where each stage must be completed before entering the next phase. Starting from analyzing system requirements, system design, system implementation, system testing, and system implementation and maintenance. The result of the process is that the online queuing system for Indonesian passport BAP has gone through each stage well so that the online queuing system is feasible to implement. The online queuing system is expected to help the intelligence section and prosecution of the Bekasi immigration office provide convenience for applicants and is very effective with the ongoing COVID-19 pandemic conditions and responds to future service challenges.
THE EFFECTIVENESS OF THE APPLICATION FOR REPORTING THE ARRIVAL AND DEPARTURE OF SHIPS (SIKAPAL) AT THE CLASS I IMMIGRATION OFFICE OF TPI BENGKULU Mila Rosmaya; W Wilonotomo; Rizki Cahyosha
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.343

Abstract

Indonesia as a country that has many seaports makes immigration checkpoints used as traffic in and out of foreigners. As a result, the intensity of incoming and outgoing foreign ships becomes large. Bengkulu Immigration Office creates an innovative immigration service that facilitates the process of checking foreign ships. The arrival and departure reporting application (sikapal) was created to increase the productivity of the performance of immigration officers and ship agents in the process of submitting arrival and departure data for foreign ships at immigration checkpoints. This study aims to determine the effectiveness of using sikapal application in facilitating the work of immigration officers and the constraints on effectiveness in implementing the sikapal application. The type of method used is qualitative-descriptive, data collection techniques obtained from observations, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation, and conclusion drawing. The results of this study indicate that the sikapal application has so far been effective. This is based on the focus of research that uses indicators of effectiveness according to Sutrisno where the measurements include understanding the program, being on target, on time, achieving goals, and real changes. The obstacles in its implementation have not yet obtained the MRZ (Machine Readable Zone) scan permission, unstable network conditions, and the unavailability of the Website and IOS versions of the application.
ANALYSIS OF THE IMPLEMENTATION OF PAPERLESS AND E-BILLING SYSTEMS IN THE FIELD OF SERVICE AND VERIFICATION OF TRAVEL DOCUMENTS Mila Rosmaya; W Wilonotomo; Rully Novan Ripsandi Ohei
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.344

Abstract

The paperless system discussed in this research is a system applied to the sector of travel document service and verification that replaces the paper-based form containing applicant’s data into a digital form. E-billing system discussed in this research is the actualization of paperless system mentioned earlier. This system replaces the paper- based payment billing to the digital payment billing. The e-billing is sent to the applicant by short messages service. This research analyzes the implementation of paperless and e- billing systems in travel documents service and discovers the corporate image of the West Jakarta Special Class I of Non Checkpoint Immigration Office formed through the implementation of paperless and e-billing systems. The research method used is a descriptive qualitative method. The analysis involves paperless theory and corporate image theory to answer and analyze the problems in this research. The technique of data collection comprises a semi-structured interview, observation and documentation. Data processing and analysis techniques refer to Miles and Huberman’s concept. The results of this research show usefulness of the paperless and e-billing system that has been implemented in the process of travel documents service as well as portrays the positive corporate image of the West Jakarta Special Class I of Non Checkpoint Immigration Office established by implementing the paperless and e-billing system.
ANALYSIS OF FOREIGNER REPORTING APPLICATIONS WITH DELONE AND MCLEAN MODELS (CASE STUDY OF CLASS I IMMIGRATION OFFICE NON TPI PEMALANG) Catur Susaningsih; Gunawan Ari Nursanto; Subkhi Mubarok
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.347

Abstract

The development of information and communication technology is happening so very fast and is driven by the human need to help get the job done.Directorate General of Immigration is one of the government agencies that implement the use of information and communication technology, the use of such technology is expected to be able to help the duties and functions of Immigration. One of the functions of Immigration is as a state security, in that it is realized by supervision.In this case, the supervision in question is for foreign nationals not only the process of entry and exit, but concerns the existence and activity while in the territory of Indonesia.In 2015 the Directorate General of Immigration released a Foreign Reporting Application (APOA) with the aim of facilitating the reporting of foreigners to the Immigration office. The use of the application has been running in all Immigration offices, but at the Imigrasi Office Class I Non TPI The use of APOA encounters obstacles in use.Therefore, the authors analyzed APOA using the DeLone and McLean models to measure the success of APOA and findout the obstacles that exist through the variables that have been determined.The results of this study concluded that the application can run well and proven to help surveillance and variables in modeling have relationships with each other.
THE ROLE OF INSTAGRAM SOCIAL MEDIA IN DISSEMINATING PASSPORT SERVICE INFORMATION AT THE CLASS I NON-TPI IMMIGRATION OFFICE IN BOGOR Catur Susaningsih; Galuh Boy Hertantyo; Uwhaes Abdul Aziz
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.348

Abstract

Social Media Instagram is one of the most widely used social media in Indonesia with a total of 61,000,000 (sixty-one million) active users and can be said to be contemporary social media. The Immigration Office Class I Non-TPI of Bogor has many social media that are used in disseminating information, however, Instagram is one of the most active media and has the highest number of followers compared to other social media. This study aims to prove the role of Instagram social media in disseminating information related to the Republic of Indonesia Travel Document Service (Passport). The method used is descriptive qualitative with data collection through interviews with related sources and by using the theory of dissemination of information conveyed by Sastropoetro, there are 4 (four) indicators, namely, must be clear, the language used is easy to reach, can cause attention, and can solve problems. Problem.
E-GOVQUAL TESTING TECHNIQUE ON THE QUALITY OF SERVICE OF ONLINE RESIDENCE PERMIT REGISTRATION APPLICATION (APITO) AT NGURAH RAI IMMIGRATION OFFICE Rasona S Akbar; G Gunawan; Putu Maha Permana Aditya
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.349

Abstract

The implementation of the new normal carried out by the government is a sign of the reopening of immigration residence permit services in the new normal order. With the opening of the residence permit service again, it will result in queues at immigration offices in the pandemic period. Overcoming this, therefore the Immigration Office (Class I Special) Ngurah Rai utilization of information technology through a website-based application called Online Residence Permit Registration Application (APITO). This research aims to find out about the general picture of APITO and measure the quality of APITO services. The research method used in this study is a quantitative method with Electronic Government Quality (E-Govqual) testing technique that is seen from the comparison of gap between perception values and apito user expectation values. The results of this study show that APITO aims to make it easier for applicants to get a scheduled arrival to the Immigration Office and make it easier for employees to control the number of applicants to be served. In addition, apito service quality is said to be quality on community support indicators (citizen support) with an average gap analysis value of 0,08, while it is said to be less quality on efficiency indicators with an average gap analysis value of -0,50, trust (trust) average gap analysis value of -0,09, and reliability (reliability) average gap analysis value of 0,16.
USER SATISFACTION ANALYSIS OF SITANOS APPLICATION AT CLASS I NON-TPI TANGERANG IMMIGRATION OFFICE WITH END-USER COMPUTING SATISFACTION (EUCS) METHOD G.A Nursanto; I.A Prabadhi; A.R Pratama
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 1 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Covid-19 pandemic has hampered community activities, including in terms of public services, including in the field of Immigration. Tangerang Immigration Office made a breakthrough during the Covid-19 pandemic by creating the Tangerang Online Service Immigration Application (SITANOS), a website-based application. The SITANOS application provides various immigration services. In running an application, it is necessary to know how satisfied the application users are by looking at the level of user satisfaction. This study aims to measure user satisfaction with the SITANOS application. The method used is End User Computing Satisfaction (EUCS). The data processing results shown in the T-Statistics test found in the five hypotheses that ned, two variables were accepted: Accuracy and Ease of Use. At the same time, the three variables rejected variables, Format, and Timeliness. These results indicate that, in practice, the level of accuracy and ease of use in the application is good. However, in terms of the completeness of the content (Content), the display provided (Format), and the timeliness of presenting information (Timeliness) must be further improved and redeveloped so that people feel satisfied with using the SITANOS application.
DESIGN AND BUILD A WEBSITE-BASED FOREIGNER SERVICE APPLICATION APPLICATION AT THE CLASS 1 IMMIGRATION OFFICE SPECIFICALLY FOR NON-TPI WEST JAKARTA G.B Hertantyo; I.A Prabadhi; G.S Paramitha
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 1 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The use of information technology has now been widely applied in the process of immigration services and supervision carried out by the Directorate General of Immigration. One of them is return of immigration documents and transferring foreigner data using a Google form. However, in its implementation there are still some problems. This study aims to determine the current business process for document return services and foreigner data mutations at West Jakarta Immigration Office and to provide an overview of designing a web-based application for immigration services for foreigner. The design of this application uses the Waterfall Model System Development Life Cycle (SDLC) method. The results of this study are a website-based application prototype for foreign citizen services with various features provided such as checking application status, information on requirements for submitting requests for return of immigration documents and mutation of foreigner data, submission of ERP applications, submission of EPO applications, submission of transfer requests address, and submission of a passport mutation application which can later be used as a reference to be applied to immigration document return services and foreigner data mutations at the Special Class 1 Immigration Office for non-TPI West Jakarta.
APPOINTMENT APPLICATION AT CLASS I NON-TPI BOGOR IMMIGRATION OFFICE P. Assiroj; G.B Hertantyo; , K.Y Sugiyanto
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 1 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v4i1.374

Abstract

Manual appointments for immigration services are still used by Bogor Immigration Office. It is undeniable that the manual system has obstacles in its implementation such as not having a personal data recap of its visiting guests and the difficulty regarding the appointment registration mechanism. This study aims to determine the appointment mechanism at Bogor Immigration Office and provide a design application for an appointment. The research was conducted to overcome problems that occur in the application of the appointment mechanism and provide innovation in the form of a website-based appointment application. This design was carried out using the System Development Life Cycle (SDLC) method with the waterfall model. The results of this study are in the form of a website-based appointment application which can later be applied at the Bogor Immigration Office.

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