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International Journal of Social Service and Research
Published by Ridwan Institute
ISSN : 2807839X     EISSN : 28078691     DOI : 10.46799
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal, which can be examined empirically. The journal publishes research articles covering all aspects of Social Sciences, Contemporary Political Science, Educational Sciences, Religious Sciences, Economics, Engineering Sciences, Health Sciences and Design Arts Sciences.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 1,004 Documents
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LEGAL CERTAINTY ON BUILDING DISTRIBUTION AND CONFORMITY WITH THE DETAILED SPATING PLAN IN THE WILDLAND OF MENGWI SPECIFICALLY IN THE GREEN OPEN SPACE ZONE AND THE AGRICULTURAL ZONE (ANALYSIS OF LEGAL CERTAINTY FOR BUILDINGS THAT VIOLATE SPATIAL PLANNING) Darmayanti, Ni Putu Eka; Wiratny, Ni Ketut; Sihotang, Erikson
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.853

Abstract

This study aims to identify and understand in depth the factors that cause development in the green open space zone and agricultural zone in Mengwi District, Badung Regency, as well as analyze the legal certainty for building owners in these zones. The research was carried out in a qualitative descriptive manner with legal interpretation and legal communication methods, which systematically prepared legal materials to be presented in the thesis entitled "Legal Certainty Against the Distribution of Buildings and Conformity with Detailed Spatial Plans in the Mengwan District Area (RDTR WP), Especially in the Green Open Space Zone and Agricultural Zone." The results show that social factors such as population growth, inheritance rights distribution system, and low interest of the younger generation in agriculture are the most important factors that affect the development and conversion of green open spaces (RTH) in this area. However, there are challenges in law enforcement such as the effectiveness of long-standing regulations and the lack of public awareness of the importance of preserving green lanes. The government and related agencies need to be more decisive in sanctioning buildings in the area to maintain green areas and agriculture as a mitigation effort in preventing land conversion. This research is expected to be a guideline for the community in using land in accordance with spatial planning, providing input for the government on the legal impact of land use transitions, and providing guidance for all stakeholders related to land use.
MOTIVES FOR USING THE @NGEDRAKOR_YUKK TIKTOK ACCOUNT AS A KOREAN DRAMA STREAMING PLATFORM Finanda, Siska Virgina; Sudrajat, Anazia; Amalia, Tria; Nurfalah, Farida; Wihayati, Welly
International Journal of Social Service and Research Vol. 4 No. 9 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i9.855

Abstract

The Korean Wave (Hallyu) phenomenon is the impact of the presence of the internet, one of which is Korean drama.  The great interest in Korean dramas has led to the formation of the K-Drama Lovers community.   Korean dramas can be accessed by viewers via legal streaming platforms.  However, this platform is starting to be challenged by the existence of illegal platforms via social media, such as TikTok.  The distribution of Korean dramas via the TikTok account @ngedrakor_yukk is done by uploading parts of Korean drama episodes in a row in short video format.  The research aims to understand the motives for using the TikTok account @ngedrakor_yukk as a Korean drama streaming platform through the Uses and Gratifications Theory approach.  The research subjects were followers of the TikTok account @ngedrakor_yukk. The research used qualitative methods with data collection techniques through observation, interviews and literature studies.  The research results show that the motive for watching Korean dramas on the TikTok account @ngedrakor_yukk is driven by four motives, most followers use the information motive to look for recommendations and ratings of Korean dramas on the TikTok account @ngedrakor_yukk, some followers use the personal identity motive to seek inspiration from the drama's moral values  Korea on the TikTok account @ngedrakor_yukk,  some followers use social integrity motives to interact with fellow Korean drama viewers on TikTok, and most informants use entertainment motives to seek enjoyment from entertaining Korean drama content accompanied by attractive TikTok features.
LEGAL FORCE OF PERMA NO. 4 OF 2014 RELATING TO THE IMPLEMENTATION OF DIVERSION FOR CHILDREN AGAINST THE LAW (ABH) (CASE STUDY OF CASE NUMBER 14/Pid.Sus-Anak/2021/PN.Cbn) Darisa, Mesya Nur Fadilla Oktaviani; Rahayu, Indah; Setiadi, Gyfari Farhan Nur; Henda, Rd.; Nurhaqi, Ari
International Journal of Social Service and Research Vol. 4 No. 8 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i8.856

Abstract

The purpose of this study is to identify how the application of PERMA No. 4 of 2014 to diversion efforts and how the legal force of the law in the enforcement of diversion at the court level in order to achieve justice for children in conflict with the law (ABH). The research primarily utilized qualitative data derived from both primary and secondary sources. The primary data includes case files and court decisions related to Case Number 14/Pid.Sus-Anak/2021/PN.Cbn, as well as the legal text of OPREMA No. 4, while secondary data is obtained from literature reviews of law journals, books, and prior research. The data analysis is conducted using content analysis and the case study method, allowing for a comprehensive examination of how the COPREMA of 2014 has been applied in this specific legal context. The results of the author's research through an interview with Mr. Sukiran, S.H. as the Deputy Criminal Registrar of the District Court I B Cirebon on Tuesday, June 4, 2024 at 14.30 WIB, regarding different regulations related to the diversion in each law enforcement agency, among other things, it can trigger the smooth running and results of judicial decisions. A comparative analysis of cases where diversion was achieved versus those where it failed could provide deeper insights into how diversion attempts can be improved, especially for cases involving children who face significant legal and social challenges. Additionally, examining the impact of such legal frameworks on recidivism rates among juvenile offenders could offer practical recommendations for enhancing the juvenile justice system in Indonesia.
ANALYSIS OF HEALTHCARE QUALITY IN THE ERA OF DIGITALIZATION: CHALLENGES AND OPPORTUNITIES Viegas, Inacio Sarmento
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.857

Abstract

Digitalization offers numerous opportunities to improve the quality of health services. This study aims to analyze the impact of digitalization on the health services, identify the challenges faced in the implementation of digital technology, and explore the opportunities offered by digitalization in improving the health service quality. A qualitative approach is used to understand the perspectives and experiences of patients and medical personnel towards digitalization. Quantitative analysis is carried out using descriptive and inferential statistics to identify trends and patterns in the data. Thematic analysis techniques are used to identify the main themes and categories that emerged from the interview and observation data. Digitalization has a significant impact on the quality services, both positive and negative. To maximize the benefits of the digitalization, efforts are needed to address existing challenges, including increasing access to digital technology and strengthening data security and privacy, and providing training and support for medical personnel. Further research is needed to explore how digital technology can be used to improve health services and provide recommendations to overcome existing challenges.
THE ROLE OF USER SATISFACTION IN MEDIATING THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON REUSE INTENTION (STUDY OF TIKET.COM USERS IN DENPASAR CITY) Paramananda, Komang Agus Sathya; Sukaatmadja, I Putu Gde
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.858

Abstract

The purpose of this study is to determine the influence of perception of ease of use and perception of benefits on reuse intention through user satisfaction and determine the role of user satisfaction in mediating the relationship between perceived ease and perceived usefulness and reuse intention. The research was conducted in the city of Denpasar, aimed at e-commerce users Tiket.co. The results of the t-test show that perceived ease of usage has a positive and significant effect on the reuse intention and user satisfaction of the platform users. In addition, user satisfaction is able to mediate this relationship, and is a mediator in this process.
THE INFLUENCE OF EDUCATIONAL SERVICE QUALITY AND SCHOOL IMAGE ON STUDENT SATISFACTION IN PRIVATE HIGH SCHOOL "X" BANDUNG CITY Cecilia, Stephanie; Saputra, Bobby Wiryawan
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.859

Abstract

This study aims to determine the influence of the quality of educational services, student satisfaction, and school image on student satisfaction at Private High School (SMA) "X" Bandung City, West Java. The population in this study is all students in grades X, XI, and XXII totaling 99 students, and 2023 alumni totaling 28 people (a total of 127 respondents). The results of the analysis and discussion were as follows: (1) The quality of education services has a positive and significant influence on the satisfaction of students at private high school with a total influence of 32.0%. (2) In addition, school image also has an important influence on students' satisfaction, which is 36.5%. (3) The school's image has also a significant positive influence on satisfaction with an overall influence of 68.5%, and it is recommended that schools provide continuous professional training and development for teachers to improve knowledge, skills, pedagogy.
THE EFFECT OF PRODUCTS, LOCATION, PRICE AND PROMOTION ON CUSTOMER SATISFACTION (STUDY OF LOTTE WHOLESALE PEKANBARU) Manatap, Nicholas Zelly; Lahinda, Laura
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.861

Abstract

With the rapid growth of modern retail in Pekanbaru, where Lotte Grosir is one of the many existing retailers. The company must understand the importance of analyzing the marketing mix in relation to customer satisfaction to innovate and face competition. In this context, the marketing mix includes product, location, price and promotion, known as 4Ps. The purpose of this study is to analyze whether the components of the marketing mix have an impact on customer satisfaction, providing a descriptive overview of the current conditions and serving as a consideration for the company in improving customer satisfaction. This research uses a descriptive quantitative method. The sample selected in this study consist of Lotte Grosir Pekanbaru customers using the Simple Random Sampling method, resulting in 105 respondents who filled out the questionnaire. Data were analyzed using instrument test, validity test, reliability test, classical assumption test, multiple linear regression, and hypothesis testing with SPSS software. The result show that partially, the product variable (X1) does not significantly affect customer satisfaction (Y), while the location (X2), price (X3) and promotion (X4) variables have an impact on customer satisfaction (Y) variable. Other results indicate that simultaneously, product location, price and promotion have an influence on customer satisfaction with a coefficient of determination of 81.8% and the remaining 18.2% is influenced by others factors not examined in this study.
THE INFLUENCE OF CITY BRANDING "SERAMBI NUSANTARA" ON TOURISTS' INTEREST AND DECISION TO VISIT IN PENAJAM PASER UTARA Chaniago, Rizal Zainuddin; Sirait, Tongam
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.862

Abstract

This study examines the extent to which the "Serambi Nusantara" city branding influences tourists' visiting interest and decision-making to visit Penajam Paser Utara. A sample of 400 respondents will be randomly selected using the Slovenian method to determine the sample size, and they will participate in a survey using a structured questionnaire. The findings of this research are expected to provide significant insights into the effectiveness of city branding in influencing tourist behavior and its relevance for developing improved tourism strategies in the region. The analysis results indicate that the city branding significantly affects tourists' visit interest and visit decisions with a contribution of 74.7% and 63.7%, respectively, while visit interest itself significantly influences visit decisions. This research can inform tourism marketing strategies and city branding initiatives aimed at boosting tourism in areas that may possess unique characteristics and challenges.
RESEARCH DATA COLLECTION Daruhadi, Gagah; Sopiati, Pia
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.863

Abstract

This research examines data collection methods in quantitative and qualitative approaches, with a focus on in-depth understanding of the data collection, analysis and validation processes. The main objective of this study is to increase understanding of effective data collection techniques and identify methods that can increase the validity and reliability of research data. The methodology applied is a literature study, which involves theoretical analysis of data collection techniques, research instruments, and data validity. The research results show significant differences in data collection methods between quantitative and qualitative research, each with its advantages and disadvantages. The study's conclusion emphasizes the importance of selecting appropriate data collection methods to ensure data validity, which is crucial for analysis in follow-up studies.
THE INFLUENCE OF PRODUCT, PRICE, PLACE, PROMOTION, PEOPLE, PROCESS AND PHYSICAL EVIDENCE ON GENERAL PATIENT SATISFACTION IN THE INPATIENT UNIT OF THE ELIM HOSPITAL IN RANTEPAO, NORTH TORAJA REGENCY Wijaya, Adrian Benedict; Lahindah, Laura
International Journal of Social Service and Research Vol. 4 No. 7 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i7.865

Abstract

This study aims to analyze the influence of product, price, place, promotion, people, process and physical evidence on general patient satisfaction in the inpatient unit of Elim Rantepao Hospital, North Toraja Regency. The population of this study is 15,798 general patients, of which 375 were taken as samples. The results of the analysis showed that there was a significant influence of the dimensions of Product, Price, Place, Promotion, People, Process, and Physical Evidence on General Patient Satisfaction in the Inpatient Unit of the hospital. The analysis also showed that the 7P Marketing Mix variable of the people dimension had the most influence on patient satisfaction at the hospital with an Exp value (3,395). The chi square p-value test of 0.747 0.05 was used to test the significance value of the dimension of Place on the overall satisfaction of general patients. This study is expected to provide benefits and can provide input from hospitals to improve the quality of hospital services and marketing.

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