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Nanang Haryono
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Jejaring Administrasi Publik (JAP)
Published by Universitas Airlangga
ISSN : 20863101     EISSN : 28083989     DOI : http://dx.doi.org/10.20473/jap.v13i1.29351
Core Subject : Social,
Social Sciences
Jejaring Administrasi Publik (JAP) adalah jurnal dengan akses terbuka dan peer-review jurnal. Tujuan dari JAP adalah untuk menerbitkan artikel-artikel kritis dan orisinal yang memajukan pemahaman teoritis, praktik administrasi negara/publik melalui penelitian. Jurnal JAP mendorong, dan terbuka pada makalah yang membahas menggunakan metode penelitian kuantitatif dan kualitatif serta campuran kualitatif dan kuantitatif. Cakupan kajian diantaranya Public Policy, Governance, Administrative Reform, Collaborative Governance, Dynamic Public Service, Democracy dan Local Governance, e-governance, Pemberdayaan Masyarakat. Jurnal JAP terbit dua kali dalam setahun Januari-Juni dan Juli-Desember. Jurnal JAP menerima artikel dalam Bahasa Indonesia dan Bahasa Inggris. p ISSN 2086-3101 dan e ISSN 2808-3989
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 60 Documents
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Heads of Neighborhood and Citizen Performance Evaluation on Domestic Violence Allegations in Disabled Children Rohaeni, Nani; Satiadharmanto, Deddi Fasmadhy; Nugroho, Riant
Jejaring Administrasi Publik Vol. 15 No. 1 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i1.36023

Abstract

Rukun Tetangga (RT) and Rukun Warga (RW) which functions to serve residents at the policy of the Village or Sub-District Government based on the Presidential Decree of the Republic of Indonesia No. 49 of 2001 concerning Structuring Village Community Resilience Institutions or Rukun Tetangga. This policy is to assist the Village/ Kelurahan in providing services and population administration directly to residents. The purpose of this study was to determine and evaluate the duties of the Head of RT/RW in the Campago Guguk Bulek Village, Mandiangin Koto Selayan, Bukittinggi, related to social problems of residents (children with disabilities and their families), which were pushed to the court to become a criminal matter. This research uses qualitative and descriptive methods. The results showed that the Head of RT/RW in the Campago Guguk Bulek Village, Mandiangin Koto Selayan, Bukittinggi provided assistance to two children with disabilities who were suspected of having experienced domestic violence (KDRT) by their grandmother and aunt, but not according to existing regulations. namely the Bukittinggi City Regional Regulation Number 11 of 2016 concerning Community Institutions in the Village Keywords: policy, neighborhood association, deliberation, evaluation, public service
Community Based Tourism Management in Bajandik Riam Tourism, Batu Benawa, Hulu Sungai Central District Raditia, Raditia; Arbain, Taufik; Syafari, Muhammad Riduansyah
Jejaring Administrasi Publik Vol. 15 No. 1 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i1.42910

Abstract

This study aims to analyze and identify Community-Based Tourism Management in Riam Bajandik Tourism and examine the actors involved in managing the tourism both internally and externally. In addition to knowing the factors that influence the management of Riam Bajandik tourism. The results of the study show that tourism management is only formed based on deliberation meetings from the agreement of the residents, the management has support from the Regional Government even though in its implementation there are rules that are violated especially there is no legality nor is there a written letter, Actor involvement is only carried out by the surrounding community, namely the Village Head , Community Patrons, Religious Leaders, Pokdarwis Members and Tourism Managers. One of the principles in tourism development is that it leads to the concept of community empowerment and social participation, in which the tourism manager is only managed by the surrounding community and the spirit of mutual cooperation is high. Several inhibiting factors related to the management of Riam Bajandik Tourism, namely, frequent miscoordination and communication between managers, lack of budget for development, lack of human resources (HR) regarding Art Of Tourism (Art in Tourism), lobbying which is always accommodated by the government, and conflicts of interest in tourism business competition. Keywords: Tourism Management, Community Empowerment, Participation
Integration Analysis of Community Satisfaction and Customer Satisfaction Index in Padang Public Service Mall Amalda, Aviva; Magriasti, Lince
Jejaring Administrasi Publik Vol. 15 No. 1 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i1.46148

Abstract

MPP which stands for Public Service Mall is a building in which to practice services in the field of administration or licensing. The purpose of its establishment is to provide convenience, speed, security and comfort as well as affordable services for the community in receiving direct services in the same place. In this study, we will discuss the community satisfaction index using the customer satisfaction index (NCSI) at the Public Service Mall for the community in Padang City. Qualitative methods become the methods used which are research methods that produce descriptive data in the form of writing, speech, or object behavior. The data obtained is sourced from the official website of the Padang City Public Service Mall and from direct observations at the Padang City Public Service Mall. And it was obtained that the value of the Community Satisfaction Index for the Padang City Public Service Mall reached 87.30% with a perfect score above 95%. If referring to the ratio of CSI scores, the Community Satisfaction Index in MPP Padang City received a Good predicate with a value of 87.30%. This certainly brings a breath of fresh air which is expected to continue to evolve at higher numbers and better service quality as well. So it can be concluded that the community satisfaction index in the public service mall in Padang City is already at a good level according to the Customer Satisfaction Index standard. Keywords: Public Service; Community Satisfaction Index; Customer Satisfaction Index
Mission-Oriented Innovation Policy: E-Government Development Trajectory in Indonesia's Bureaucratic Reform Manjali, Regina
Jejaring Administrasi Publik Vol. 15 No. 1 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i1.47139

Abstract

The complex and evaluative nature of bureaucracy in Indonesia has posed significant challenges in its implementation. In response, the Indonesian government has prioritized the digitalization of government administration through the adoption of the e-government system. This paper investigates the trajectory of the e-government system in Indonesia, with a specific focus on Sistem Pemerintah Berbasis Elektronik (SPBE) as a pivotal element of the mission-oriented innovation policy. Through a thorough literature analysis, this study emphasizes the importance of embracing a mission-oriented strategy to effectively address governance issues and foster innovation. Additionally, it explores the roles of key actors involved in the policy process and examines the diverse factors that influence policy outcomes. The findings highlight the instrumental role of the maturity index in policy implementation and its impact on achieving policy objectives. Furthermore, this paper discusses the various challenges and opportunities arising in the context of e-government implementation in Indonesia.Keywords: Mission-Oriented, Innovation Policy, E-Government, Bureaucratic Reform
Analysis of Leadership Style on Employee Performance with Job Satisfaction As A Moderation Variable Arisanti, Dian; Soedarmanto, Soedarmanto; Purwanto, Edi
Jejaring Administrasi Publik Vol. 15 No. 1 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i1.50770

Abstract

The primary objective of this study is to examine the impact of leadership style, motivation, and remuneration on employee performance, with work satisfaction serving as a moderating variable. The research focuses specifically on employees of PT Pelindo Daya Sejahtera, PHC Surabaya Hospital unit. The study's population included a total of 105 personnel, all of whom were affiliated with PT Pelindo Daya Sejahtera, namely the PHC Surabaya Hospital unit. The research used a saturation sampling approach to choose a sample of 105 workers from PT Pelindo Daya Sejahtera and PHC Surabaya Hospital unit. The methodology used entails the utilization of multiple linear regression analysis. Based on the findings and subsequent discourse, it can be inferred that the variables of leadership style, motivation, and compensation exert a notable impact, while job satisfaction, as a moderating variable, enhances the influence on the employees of PT Pelindo Daya Sejahtera, PHC Surabaya Hospital unitKeywords: Leadership Style, Employee Performance, Job Satisfaction
Analisis Prinsip Pembiayaan Kesehatan dalam Mendukung Cakupan Kesehatan Semesta di Indonesia Pribadi, Frita Ayu; Setijaningrum, Erna
Jejaring Administrasi Publik Vol. 15 No. 2 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i2.49582

Abstract

Health financing is an essential component of the health system, particularly in the pursuit of universal health care. The primary role of universal health care is financial risk protection, which includes the availability of national health insurance as well as access to safe and inexpensive essential health services. The goal of this study is to learn about the concepts of health financing in order to attain universal health care. This article employs a qualitative approach, drawing on secondary data sources such as books, scientific journals, linked internet websites, official government papers, and others. According to the findings, the effectiveness of raising income for health care finance cannot be quantified. In terms of income collection, there is still some overlap in health financing sources, particularly in the national health insurance programme (JKN). Aside from that, the JKN program's procurement of services and distribution methods are encountering difficulties due to a shortfall in the JKN budget, as well as the community's lack of discipline in making JKN contributions. Furthermore, despite the notion of decentralisation, local governments continue to rely on the central government for health financial planning and budgeting. Keywords: health systems, health financing, universal health coverage
The Dispute Over The Nile River Involving The Grand Ethiopian Renaissance Dam Souza, Veronica Honorio Gomes de; Jara, Esteban Paiva
Jejaring Administrasi Publik Vol. 15 No. 2 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i2.52096

Abstract

This study examines the complex conflict over the Nile River, focusing on the Grand Ethiopian Renaissance Dam (GERD) and its implications for regional socio-economic development. The research adopts a systems perspective to analyze the dynamics between Egypt, Sudan, and Ethiopia. It highlights the challenges of water management in the Nile River Basin, shared by eleven African countries, and delves into the geopolitical, environmental, and socio-economic factors at play. The research team, composed of Latin American scholars, acknowledges their outsider perspective and strives to incorporate a wide range of views. The findings discuss the historical treaties, current negotiations, and the importance of a balanced agreement that considers the interests of all parties, the threat of climate change, and sustainable water management practices. The study concludes with insights that could inform similar disputes in other transboundary river basins and underscores the urgency for cooperative solutions to prevent humanitarian crises. Keywords: Nile River, GERD, Causal Loops, System Perspective
Three-Dimensional Analysis of PT Pertamina's Customer Oriented Perspective of New Public Management Gonzales, Ririn; Putri, Rizki Amalia; Sari, Siska Puspita
Jejaring Administrasi Publik Vol. 15 No. 2 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i2.52290

Abstract

In the past few years, the country's manufacturing companies have been caught in a vicious cycle caused by poor working capital to affect the investment surplus. Using the New Public Management approach is considered suitable for carrying out the process of public value creation. There is limited literature which discusses the importance of customers' role from the perspective of New Public Management. This research discusses about customer-oriented public services precisely at PT Pertamina. This research aims to see the importance of customer position in a company because their relationship is important as customers need products and companies need trust from customers so that profitability is maintained. This research method is descriptive analysis. The results of study show that Pertamina in the NPM approach seen from the aspect of orientation towards customers has met customer needs. From the affective dimension, Pertamina always provides motivation to employees with various awards, providing good attitude and responsiveness, both to customer and fuel supply distribution. The cognitive dimension shows that Pertamina is always reactive in providing information through various types of services, preparing strategies to respond to competitors, and responsiveness in inconsistencies conditions. From responsiveness dimension shows that Pertamina can provide services align with customer needs such as providing services that can be reached by customers. Pertamina is able to prioritize customers by always paying attention to the service commitment provided making it one of the State-Owned Enterprises that could increase the capacity of services quality to the community as it should. Keywords: New Public Management, Reinventing Government, Customer Oriented
Ekonomi Politik dalam Pembangunan Masyarakat di Era Digital Berbasis Komunitas Religi Anam, Choirul
Jejaring Administrasi Publik Vol. 15 No. 2 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i2.52291

Abstract

This research explores the relationship between economic, political and religious factors in the context of religion-based digital communities. The Islamic religious community was chosen with the consideration that it is the religion of the majority of the Indonesian population, so that both the real and virtual worlds in the context of community development are definitely dominated by followers of the Islamic religion. This research uses a virtual ethnographic approach and digital critical discourse analysis to investigate the political economic dynamics that influence the development of society in the digital era based on religion. Virtual ethnographic methods allow researchers to investigate the interactions, norms, and values that emerge in the digital space of religious communities. With technological advances, elements of political economy are becoming increasingly visible in societal activities. Critical digital discourse analysis will reveal how political economic narratives are constructed, maintained, or contested in the digital space of religious communities. This research aims to increase our understanding of how political and economic forces are interrelated and how religious values influence the growth of society in the digital era. In addition, the results are expected to help stakeholders create better policies to manage political economic dynamics in the context of faith-based communities in the modern era. Keywords: Community Development, Digital Society, Religious Community
Adaptive Governance or Status Quo? Unpacking the City of Jakarta's Approach to the Air Pollution Control Program Arrozaaq, Dimas Luqito Chusuma; Firmansyah, M. Irwanda
Jejaring Administrasi Publik Vol. 15 No. 2 (2023): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v15i2.52874

Abstract

In recent years, Jakarta has experienced an increase in air pollution which has the potential to have a significant impact on Jakarta residents not only in terms of health, but socio-cultural and productivity. This encourages the need for effective governance strategies to overcome air pollution problems. This study seeks to critically analyze the approach used by the city of Jakarta in dealing with air pollution to find out whether the city of Jakarta's air pollution control policy has led to innovative, flexible and adaptive governance, or is still more inclined towards maintaining the status quo. Based on qualitative data, including in-depth interviews, policy analysis, and consultation with stakeholders, this research examines Jakarta's policy mechanisms, community participation pathways, and inter-agency coordination in controlling air quality and dealing with pollution. The research results show a lack of alignment between progressive policy frameworks and implementation challenges, thus underscoring the need for a more adaptive and dynamic approach. The approach adopted in Jakarta appears to be dominated by a top-down, government-led model, where policies and decisions are primarily formulated and implemented with minimal participation from non-governmental institutions. Such models, while ensuring efficient decision making, may exclude valuable insights of other stakeholders and hinder innovative and context-specific solutions. Additionally, these rigid structures appear to lack the flexibility and responsiveness that are hallmarks of adaptive governance, potentially reducing cities' ability to effectively address air pollution challenges. This research underscores the need for a more inclusive and adaptive governance framework in managing air pollution in Jakarta.

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