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International Journal of Educational Review, Law And Social Sciences (IJERLAS)
Published by CV. RADJA PUBLIKA
ISSN : -     EISSN : 2808487X     DOI : https://doi.org/10.54443/ijerlas
Core Subject : Religion, Humanities, Science, Education, Social,
Religion Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other
This journal accepts articles on results of the research in fields of Education, Cross Culture, Law, Environmental Empowerment which are the latest issues from the results of activities or practical implementations that are problem solving, comprehensive, meaningful, latest and sustainable findings with clear goals and visionary in various activities that have innovation and creativity. So that they do not just replicate the same activities in different places but must have to measurable results and impacts for society and support the achievement of the goals set in modern human development.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 939 Documents
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IPHONE USERS' PERCEPTION OF BRAND IMAGE, INNOVATION, AND PRODUCT QUALITY IN BUILDING LOYALTY AMONG MALIKUSSALEH UNIVERSITY STUDENTS Rauzi Ramazalena; Depita Kardiati
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3549

Abstract

Smartphones have evolved beyond communication tools to become symbols of personal expression and social status, with the iPhone being a prime example. This study aims to explore how iPhone users perceive brand image, innovation, and product quality, and how these elements shape their loyalty toward the brand. Data were collected through in-depth semi-structured interviews and analyzed using thematic analysis. The findings reveal that the iPhone's brand image is perceived as a symbol of prestige and self-identity, innovation is seen as a key differentiating factor, and product quality is highly rated in terms of durability and security. These three aspects synergistically reinforce user loyalty to the iPhone brand. The results emphasize the importance of consumer experience-based marketing strategies and provide practical implications for companies to maintain a strong brand image, relevant innovation, and high product quality to sustain customer loyalty, particularly among young users who act as digital trendsetters.
THE EFFECT OF COMMUNICATION AND JOB PROMOTION ON EMPLOYEE PERFORMANCE OF PT. BANK SYARIAH INDONESIA, TBK KCP LHOKSEUMAWE MERDEKA SIMPANG EMPAT CITY OF LHOKSEUMAWE Yusnidar; Muhammad Multazam; Ismuhadi; Ayu Anora; Agustina, Irda
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3473

Abstract

Human resources must have tangible assets when dealing with business, so employees are encouraged to contribute to the business every day because the business succeeds or fails. Every worker has the opportunity to gradually increase the number of hours they work by being blessed with their personal skills. This study aims to determine how communication and job promotion affect the performance of employees of PT. Bank Syariah Indonesia, Tbk KCP Lhokseumawe Merdeka Simpang Empat Lhokseumawe City. This study uses quantitative information. The results of the study showed that the R^2 value was 0.956, and other variables influenced most of the data. The significant value of t_count of Communication (X1) was 3.717 and the significant value of t_count of Job Promotion (X2) was 5.773 with a ttable value of 1.699 having a positive and significant effect on the performance of employees of PT. Bank Syariah Indonesia, Tbk KCP Lhokseumawe Merdeka Simpang Empat Lhokseumawe City. In this case, communication must be maintained, because communication is a good relationship in increasing trust in carrying out performance. For job promotions, at least the organization must think about the level of comfort in carrying out performance in continuing something deeper in placing the job position.
EVALUATION OF THE QUALITY OF ACADEMIC ADMINISTRATION SERVICESAT THE FACULTY OF VOCATIONAL SCIENCES, UNIVERSITY OF NORTH SUMATRA Akbar Reza Pratama; Meilita Tryana Sembiring; Evawany Yunita Aritonang
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3539

Abstract

Academic administration services are a crucial component in supporting the smooth running of higher education, particularly within the Faculty of Vocational Studies, which emphasizes speed, accuracy, and efficiency. This study aims to evaluate the quality of academic administration services at the Faculty of Vocational Studies, University of North Sumatra, based on student perceptions, identify barriers in the service process, and explore user expectations and input on service quality improvements. The approach used was descriptive qualitative, with data collection techniques through in-depth interviews, observation, and documentation of 10 purposively selected respondents. The results showed that service quality was considered quite good in terms of reliability and tangibles, but weaknesses remained in the dimensions of responsiveness, empathy, and assurance. Obstacles found included: lack of clarity in procedural information, unresponsiveness from staff, the absence of an online document tracking system, and minimal empathy in service communications. Service users expect improvements in interpersonal communication, procedural consistency, and accelerated service through the digitization of the administrative system. Therefore, improving the quality of academic administration services needs to focus on strengthening staff competencies, developing technology-based service systems, and establishing a humanistic and responsive service culture.
THE ROLE OF WORK-LIFE BALANCE AND EMPLOYEE LOYALTY ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF EMPLOYEES OF THE IMPLEMENTING CENTER FOR HOUSING AND SETTLEMENT AREA PROVISION IN NUSA TENGGARA I Muhammad Firza Bachtiar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3550

Abstract

This study aims to analyze the influence of Work-Life Balance and Employee Loyalty on Organizational Citizenship Behavior (OCB) among employees of the Housing and Settlement Area Provision Implementation Center of Nusa Tenggara I. Organizational Citizenship Behavior (OCB) is voluntary employee behavior outside of formal duties that is beneficial to the organization. This study uses a quantitative approach with a population of 68 employees, using a saturated sampling technique. Data collection was carried out through a questionnaire using a Likert scale, and analyzed using multiple linear regression. The results of the study indicate that partially Work-Life Balance and Employee Loyalty have a positive and significant effect on OCB. Simultaneously, both variables also have a significant effect on OCB. This finding emphasizes the importance of government HR management paying attention to employee work-life balance and building employee loyalty.
FINANCIAL PERFORMANCE ANALYSIS USING EVA, MVA, AND FVA METHODS (CASE STUDY OF TELECOMMUNICATION SUB- SECTOR COMPANIES IN THE BEI KOMPAS100 INDEX FOR THE 2021-2023 PERIOD) Rizky Tongian; Herman Karamoy; Victorina Z. Tirayoh
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3558

Abstract

Economic Value Added (EVA), Market Value Added (MVA), and Financial Value Added (FVA) are methods of analyzing financial performance by looking at the value added after calculate all of capital cost. The purpose of this study is to analyze the financial performance using EVA, MVA, and FVA methods in telecomunication sub sector companies in the Kompas100 Index on the IDX for the 2021-2023 period. The research method used is qualitative descriptive. The sampling method used in this study is purposive sampling. A total of four telecomunication sub sector companies were used as sample. The result of the study indicates that with the use of EVA method, the companies tend to produce negative EVA result (EVA < 0). By using the MVA method, all the companies get positive MVA result (MVA > 0). By using the FVA method, all the companies also get positive FVA result (FVA > 0).
CREDIT MANAGEMENT ANALYSIS TO PREDICT EARLY NON-PERFORMING LOANS AT PT. BANK NEGARA INDONESIA (PERSERO) TBK Hardiansyah; Nazaruddin; Muhammad Anggia Muchtar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3615

Abstract

The purpose of this study is to improve credit quality in designing a customer loan default prediction system so that it can reduce the possibility of huge losses in banking in order to produce a model that has high accuracy and recall rate at PT. Bank Negara Indonesia (Persero) Tbk. The entire population in this study was sampled as many as 467 customers. Using the random forest method, the results obtained are: 1) descriptive analysis shows that the variables of customer credit history, payment ratio, age, collateral value, and affiliate balances influence the occurrence of bad debt, 2) the prediction model identifies patterns of customers at risk of bad debt, 3) the application of the credit model appropriately can reduce the level of bad debt.
THE POLEMIC OF REVOKING REQUESTS FOR SUSPENSION OF DEBT PAYMENT OBLIGATIONS IN INDONESIA: PROCEDURAL EVALUATION AND GLOBAL PRACTICE COMPARISON Clarita Stefanie Panjaitan; Hanif Nur Widhiyanti; Zulfahmi
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3617

Abstract

The Suspension of Debt Payment Obligations as a debt restructuring instrument under Law No. 37/2004 on Bankruptcy and Suspension of Debt Payment Obligations faces procedural challenges in petition revocation practices, potentially disrupting the balance of rights between Debtors and Creditors. This study analyzes inconsistencies in the application of Article 259 of the Bankruptcy Law in revocation cases, particularly concerning creditor participation mechanisms and adherence to due process principles. An examination of Indonesian case law reveals judicial tendencies to disregard collective creditor notification and hearing requirements, alongside truncated debt verification processes prior to revocation. Key findings demonstrate that the absence of objective revocation criteria in the Bankruptcy Law contributes to judicial decision disparities. The study concludes with three systemic reform recommendations: (1) integration of measurable legal parameters for Suspension of Debt Payment Obligations revocation, (2) enhanced judicial oversight in verifying economic impacts on creditors, and (3) temporal restrictions on revocation proceedings. These findings underscore the urgent need to align the Bankruptcy Law with global best practices in debtor rehabilitation and creditor protection through independent oversight mechanisms and audited financial evidence standards.
ANALYSIS OF FACTORS INFLUENCING THE PERFORMANCE OF NATIONAL PRIVATE BANKING IN INDONESIA, MODERATED BY THE USE OF FINTECH Maretta Yuraska Sinulingga; Khaira Amalia Fachrudin; Nisrul Irawati
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3618

Abstract

The purpose of this study is to analyze the "Analysis of Factors Influencing the Performance of National Private Banking in Indonesia, Moderated by the Use of Fintech." The data collected in this study are secondary data, gathered from the financial reports of national private banks for the 2020-2024 period. The sample in this study is 140. This study uses quantitative data. The data analysis technique used panel data regression analysis with the help of eViews software. The test results show that the Loan to Deposit Ratio has a significant effect on Return on Assets at National Private Banks in Indonesia. Operating Expenses/Operating Income has a significant effect on Return on Assets at National Private Banks in Indonesia. Non-performing Loans have a significant effect on Return on Assets at National Private Banks in Indonesia. The Loan to Deposit Ratio and Operating Expenses/Operating Income have a significant effect on Return on Assets, with fintech as a moderating variable. Non-performing Loans do not have a significant effect on Return on Assets, with fintech as a moderating variable at National Private Banks in Indonesia.
EXPLORING THE KEY DETERMINANTS OF ENTREPRENEURIAL INTEREST: AN EMPIRICAL STUDY AMONG STUDENTS OF THE FACULTY OF ECONOMICS AND BUSINESS, MALIKUSSALEH UNIVERSITY Miftahul Jannah
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 4 (2025): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i4.3631

Abstract

This study aims to analyze the factors influencing entrepreneurial interest among students at the Faculty of Economics and Business, Malikussaleh University. The sample consisted of 120 students from various majors, predominantly from Entrepreneurship, Management, and Accounting programs. A multiple linear regression analysis was employed, with entrepreneurial interest as the dependent variable and independent variables including self-confidence, family support, business knowledge, risk tolerance, entrepreneurial skills, and campus support. The analysis revealed that selfconfidence (coefficient = 0.393432) and family support (coefficient = 0.468088) significantly positively impact entrepreneurial interest, while risk tolerance (coefficient = -0.424534) demonstrated a significant negative relationship. These findings underscore the importance of strengthening social support and enhancing self-confidence to facilitate entrepreneurial interest among students. This study recommends that educational institutions enhance programs that foster entrepreneurial skills and social networks to boost students' interest in entrepreneurship.
LEGAL REVIEW OF THE REFUND PROCEDURE IN CASES OF FAILURE TO PAY A LAND SALE-PURCHASE DEED IN A LAWSUIT ORIGIN OF DEBT AND RECEIVABLE (Court Decision Study Number: 760/Pdt.G/2023/PN.Mdn) Reza Ananda Syahputra; Henry Aspan; Siti Nurhayati
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 5 (2025): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i5.3632

Abstract

The land sale and purchase deed serves as authentic evidence in business transactions protected by civil law, as regulated in Article 37 paragraph (1) of Government Regulation Number 24 of 1997 concerning Land Registration, which states that this deed is the basis for registering the transfer of rights at the Land Office. However, in practice, disputes often occur due to a lack of clarity in the agreement, violation of the agreement, or one of the parties failing to fulfill its obligations. In the case of Decision No. 760/Pdt.G/2023/PN.Mdn, the dispute arose when the plaintiff requested a refund for a land sale and purchase transaction that initially involved debts and land certificate guarantees. This case is important to analyze, especially in the context of civil law regarding the formal and substantive requirements of civil lawsuits. The formulation of the problem in this study is What is the legal procedure for refunding funds in cases of default on land sale and purchase deeds, What are the legal considerations of the court in assessing the lawsuit filed by the plaintiff, Is the judge's decision in Decision No. 760/Pdt.G/2023/PN.Mdn has provided adequate legal protection for the parties involved. This research was conducted using a descriptive approach with qualitative methods with a normative juridical research type based on secondary data sources taken from case studies of court decisions and laws with analysis using related legal materials. The results of the study indicate that the plaintiff's claim in this case is declared vague (obscuur libel) because the posita and petitum are unclear, and there is a lack of written evidence supporting the plaintiff's claim. The Panel of Judges also stated that there was an error in determining the defendant (error in persona), so the lawsuit does not meet the formal requirements. To avoid this, the lawsuit must be drafted with a clear posita and petitum, supported by strong evidence, and addressed to the appropriate defendant. By fulfilling the formal and substantive requirements, the lawsuit can be deemed not vague and has a chance of being accepted in court.

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