cover
Contact Name
Ahmad Sururi
Contact Email
ahmadbroer@gmail.com
Phone
+6281217226668
Journal Mail Official
jurnal@ijssrjournal.org
Editorial Address
Perum Sarimadu II B3 No.09, Pakisaji, Kab.Malang, Jawa Timur, Indonesia 65162
Location
Kab. malang,
Jawa timur
INDONESIA
Indonesian Journal of Social Science Research
Published by Future Science
ISSN : -     EISSN : 27751082     DOI : https://dx.doi.org/10.11594/ijssr
Core Subject : Education, Social,
Social culture. Public & social policy Governance & regional autonomy Development economics. Politics Communication Sociology Anthropology Taxation Administration (public & business )
Articles 296 Documents
The Effectiveness of The Ombudsman Republic of Indonesia Representative of Bengkulu in Handling and Resolving Public Complaints Ayu Cantika, Suci; Suratman, Suratman; Yogopriyatno, Jatmiko
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.11

Abstract

The Ombudsman of the Republic of Indonesia (ORI) Representative of Bengkulu has experienced a significant increase in public complaints over the past five years while facing challenges such as limited human resources and a large working area. This study aims to evaluate the effectiveness of the Bengkulu Representative Ombudsman in handling and resolving public complaints. A descriptive qualitative approach was employed, utilizing semi-structured interviews, non-participant observation, and document analysis for data collection. Data analysis followed the Miles and Huberman approach. Results indicate that ORI Bengkulu Representative demonstrates effectiveness in four key areas: adaptation (through rigorous recruitment and comprehensive activities), integration (via external cooperation and effective communication), motivation (evidenced by employee engagement and adequate facilities), and production (reflected in improved complaint handling and public service compliance scores). Despite these positive outcomes, the office continues to grapple with resource limitations and the extensive geographical coverage of its jurisdiction. In conclusion, while the ORI Bengkulu Representative exhibits good overall effectiveness, there remains a need for capacity building to further enhance its role in monitoring and improving public service quality in Bengkulu Province. This study contributes to the understanding of ombudsman effectiveness in regional contexts and highlights areas for potential improvement in public service oversight.
Building A Predictive Model for Student Decisions: The Role of Investment Understanding, Herding Behavior and Risk Tolerance Mulyani, Elis Listiana; Rahmani, Dede Arif; Kurniawan, Dian; Paturochman, Iwan Ridwan; Rinandiyana, Lucky Radi; Badriatin, Tine
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.12

Abstract

Various factors influence the investment decisions of Siliwangi University students, such as their understanding of investment and herding behavior, and risk tolerance. So the problem formulation in this study is about how the effect of investment understanding on student investment decisions in the capital market, how the effect of herding behavior on student investment decisions in the capital market, how the effect of Risk Tolerance on student investment decisions in the capital market, how the effect of investment understanding, herding behavior and Risk Tolerance on student investment decisions in the capital market. While the purpose of this study is to identify and describe the effect of investment understanding on student investment decisions in the capital market, the effect of herding behavior on student investment decisions in the capital market, the effect of risk tolerance on student investment decisions in the capital market, and the combined effect of investment understanding, herding behavior, and risk tolerance on student investment decisions in the capital market. This research uses a descriptive method with a verification approach. The data collection technique was carried out through a questionnaire as primary data. The results of the study will be analyzed using correlation analysis, determination, and F test.
Fashion in Political Communication : (Paul Ricouer's Hermeneutic on the Political of Presidential and Vice Presidential Candicates in the 2024 Election Debate) Senaharjanta, Ignasius Liliek; Karmila, Michelle Louise
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.01

Abstract

Fashion is one aspect of everyday life that plays a role in shaping the identity of an individual or group. This is also true in the political context, where fashion is often used as a feature of political identity and as a means of non-verbal communication. Presidential and vice president candidates along with the campaign team are trying to gain public support in a variety of ways, including through the fashion they wear. The fashion chosen by the presidential and vice president candidates is not just a dress, but also a symbol that contains political meaning, ideology, and a message of communication. Based on that, this research is intended to reveal more deeply about the meaning of the fashion used by the presidential and vice president candidates. The research method used is a descriptive qualitative method with Paul Ricouer's hermeneutic analysis approach. This approach was chosen to dig the meanings hidden in the fashion used by presidential and vice president candidates. The results of fashion research in political communication create new opportunities that can create and generate capital gains for fashion industry entrepreneurs. Thus, fashion in political communication has multiple effects, affecting public perceptions, shaping group identities and creating economic dynamics.
The Role of Conversation in Family Communication for Gay Homosexual Individuals. Nurrezqia, Agnessya; Rina, Nofha
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.15

Abstract

This research discusses the role of family communication in the formation of gay identity through conversational orientation. Early education on the classification of sexual roles provided by parents is expected to serve as a reference for individual behavior. Through family communication, a social construction is built by the family that evolves with their experiences and meanings as they face challenges and difficulties. This study uses a qualitative method with a phenomenological approach and snowball sampling to collect data from gay individuals. Data analysis was conducted using thematic analysis aided by qualitative software Atlas.ti V.9. The results show that conversational orientation within the family plays a significant role in shaping the identity and behavior of gay individuals. The main findings include six conversational themes: openness in expressing opinions and discussing issues, parental expectations of children's behavior, positive messages and motivation, passive parental roles, reserved communication, and verbal abuse. Open communication within the family helps gay individuals feel accepted and supported, while closed or negative communication tends to lead to isolation and decreased self-confidence. This research emphasizes the importance of open and inclusive family communication in addressing issues of sexuality.
Discourse of Conflict between Corruption Eradication Commission (KPK) Versus Indonesia Police (Polri) at kompas.com Qathrunnada, Zalfa; Nugroho, Catur
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.16

Abstract

In eradicating corruption, KPK is required to be the central institution that plays a crucial role in overcoming corrupt practices at various levels of society. Ironically, this corruption phenomenon has involved KPK members, even the highest leadership of the 2019-2023 KPK chairman named Firli Bahuri, who was decided as a corruption suspect on November 22, 2023, and became history in Indonesia. The incident highlighted the complexities and challenges faced by this anti-corruption agency and attracted the attention of many parties, including the media. Kompas.com is the most trusted media platform for Indonesians in 2023 and has quite a lot of news intensity about Firli Bahuri's resistance. Therefore, this research aims to reveal Kompas.com in producing texts, to find Kompas.com in producing discourse based on ideology and media interests, and to find Kompas.com in building perspectives and representations based on the external context of media and politics in Indonesia. The author uses Fairclough's Critical Discourse Analysis (CDA) method for this research. The research shows that Kompas.com's dominant discourse attempts to maintain balance by using many direct quotes from official sources and focusing on the legal process. Kompas avoids direct criticism of Firli or other parties involved in the case. By not highlighting the allegations or evidence against Firli in-depth, Kompas is trying to maintain neutrality and not appear to favor one side. However, this could be interpreted as a form of veiled support.
Organizational Communication of Village Heads in Providing Anti-Corruption Services to Support Sustainability Development Goals (SDGs) Gartina, Roro Gina; Lestari, Martha Tri
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.17

Abstract

Corruption is a big challenge in achieving the Sustainable Development Goals (SDGs). This research aims to determine the role of organizational communication carried out by the Head of Haurgeulis Village in providing anti-corruption services that support SDGs 16, which focuses on peace, justice and strong institutions. The research method is qualitative with a case study approach in Haurgeulis Village, West Java. The results show that effective communication by the Village Head is crucial in increasing transparency, community participation, information accessibility and responsiveness of public services. Transparency is achieved through periodic financial reports, open meetings, and publication of documents that can be accessed by village residents. Community participation is increased by active involvement in decision making through working groups and discussion forums. Accessibility of information increases through notice boards, social media and village apps, enabling residents to better understand their rights and obligations. The responsiveness of public services can be seen from the Village Head's ability to respond quickly to complaints and input. The study also found that information and communication technology, such as village applications, websites and social media, contributed greatly to communication. This technology accelerates the dissemination of information and responses to public input. Dialogue forums between the village government are effective in discussing important issues, formulating policies and solving common problems. In conclusion, Village Head communication is the key to strengthening transparent and accountable village governance and supporting sustainable development. Good communication creates an environment that supports peace, justice and strong institutions in line with SDG target 16.
Halal Message Design “No Pork, No Lard” on Consumer Purchasing Deci-sions at All You Can Eat Wangja Korean Barbeque Restaurant Ferdian, Ilham; Rina, Nofha
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.19

Abstract

Nowadays, the public in this nation is becoming more knowledgeable about eating halal meals due to increasing the uses of social media as a medium to get information. Usually, Muslim consumers will select restaurants that have halal certificate, especially for All You Can Eat restaurant. But in order to attract more consumers, some restaurants that do not have a halal certificate will advertise their restaurant with “No Pork, No Lard” signage. The aim of this study is to determine the effect of the halal message design “No Pork, No Lard” on consumer purchasing decisions. A quantitative methodology used in this research and a questionnaire was used to collect the data. The research results show that the halal message design "No Pork, No Lard" has a significant effect on Wangja Korean Barbeque consumer purchasing decisions by 50%.
Interpersonal Communication of Visually Impaired Baristas with Customers: Case Study at Café More Wyataguna Bandung City Rahmayani, Audina; Nugroho, Catur
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.18

Abstract

This article examines interpersonal communication between baristas with visual impairments and customers in coffee shops. The research used a case study at Café More, Bandung, Indonesia, which Wyata Guna Special School manages. The research sought to reveal how visually impaired baristas interact and communicate with the coffee shop customers, most of whom do not have disabilities. The study focuses on the communication behavior of low-vision baristas in the form of oral, written, and non-verbal communication. Using the qualitative method and case study approach, the researcher conducted in-depth interviews with two baristas with visual impairment as critical informants, five customers and a manager of Café More as primary informants, and two people with visual impairment who are also customers of Café More as supporting informants. The results of the study found that the blind barista of Low Vision Café More Bandung conducted two communications, namely verbal communication and nonverbal communication. Verbal communication between blind baristas and customers at Café More Bandung goes well even though it requires repetition of customer speech to ensure the messages are conveyed correctly because most supporting informants are regular customers. In nonverbal communication in research, namely a gesture or body movement and hand movements such as using fingers to determine the number of orders. With this research, it is hoped that people with disabilities will get the same place in jobs that require interaction and communication with consumers.
Management Tool for Green Spaces: Case of Setif Urban Park Bouzekri, Sara; Madani, Said
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.24

Abstract

Excessive urbanization in cities around the world, including Algeria, gen-erates significant tensions on the natural environment. Setif, like all Alge-rian cities, is confronted with this phenomenon, having acquired a frag-mented, discontinuous urban fabric resulting in a contrasting urban land-scape, characterized by an uneven spatial distribution of green potential. The proportion of existing greenery remains insufficient for a steadily growing population. Despite the efforts made by local authorities to pre-serve and enhance these spaces, no assessment of the quality of green spaces has been provided for. The purpose of this study is to explore an innovative and effective approach to the sustainable management and continuous improvement of green spaces. It is an attempt to qualitatively measure the spaces making up the urban park and to follow a strategy for their management, preservation and enhancement, encouraging reflec-tion on the levers of action to be taken. We use the method of evaluating the quality of green spaces, through the application and development of the quality index. This tool makes it possible to assess the sensitivity of the urban park to possible constraints and to value its strength factors. The quality index could serve as a model measurement tool for other cit-ies facing similar challenges. By exploring a management strategy based on the results of this index, city officials could identify elements requiring improvement and develop specific policies and initiatives to address the challenges faced.
The Influence of the Raskin Program on the Welfare of Poor Families in Pagadungan Village, Karangtanjung District, Pandeglang Regency Adnan, Hasyim; Lisa Agustina
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.21

Abstract

Rice for the Poor (Raskin) is a government programme to help the poor and food insecure so that they can get cheap rice for their household needs. Problems were found related to this programme policy where the implementation of Raskin rice distribution was still uneven and there was no balance between the Raskin quota and Raskin rice recipients, the number of Raskin received was less than the number of RTMs, the Pagadungan Village Raskin payment was delayed, the Raskin distribution mechanism was long and convoluted sometimes and the quality of Raskin received by RTMs in Pagadungan Village was not in accordance with Bulog's quality standards. Based on this problem, the researcher formulates the main problem in this study, namely How does the Raskin programme affect the welfare of poor families in Pagadungan Village, Karangtanjung District, Pandeglang Regency? With the aim to find out how and how strong the influence of Raskin programme on the welfare of poor families in Pagadungan Village, Karangtanjung Sub-district, Pandeglang Regency. The research was conducted in the first semester of fiscal year 2024 by using descriptive quantitative research approach and method, with the target population oriented research of 497 people and random sample of 83 people. Data collection techniques were carried out through field observations and closed questionnaires. The analysis technique in the research is simple linear regression analysis technique with product moment correlation test. The results of the study can be concluded that the price of tcount> ttable is 13.760> 1.663, then the hypothesis is stated H0 (null hypothesis) is rejected and Ha (alternative hypothesis) is accepted, thus the hypothesis is stated that there is an influence of the Raskin Program on improving the welfare of poor families in Pagadungan Village, Karangtanjung District, Pandeglang Regency, with a correlation value of r = 0.837 which means that the level of influence of the Raskin Program on improving the welfare of poor families is interpreted to have a very strong relationship. Determination correlation of 0.700 which means that the influence of Raskin distribution programme can affect the welfare of poor families 70%, while the remaining 30% is caused by other factors.