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Unram Journal of Community Service (UJCS)
Published by Universitas Mataram
ISSN : 27746526     EISSN : 27746518     DOI : https://doi.org/10.29303/ujcs
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
Unram Journal of Community Services (UJCS) is a scientific multidisciplinary journal published by Postgraduate Mataram University, Indonesia. It is at the national level that covers a lot of common problems or issues related to community services. The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of community services. It contains various activities of the teaching staff in Mataram University and other University in handling and managing the various potentials, obstacles, challenges, and problems that exist in society. Implementation of service activities also involves the participation of the community and partners. Service activities are organized into an activity aimed at improving the welfare of society. Any interested authors could submit their manuscripts in English or Bahasa Indonesia.
Arjuna Subject : Umum - Umum
Articles 534 Documents
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Building Sustainability of Food Sovereignty in Lembata Regency through the MBKP Program: Cultural Approach and Field Study Ananta, Daffa Adli; Fadil, Cholid; Imaningsih, Niniek
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.844

Abstract

This service activity aims to improve food sustainability in Merdeka Village through the integration of scientific and cultural approaches. The program identifies and leverages local resources, such as cassava, corn, and coconut, to develop innovative products that address societal challenges, including the lack of utilization of organic waste, limited access to simple technology, and a lack of product diversification. Four prototypes were successfully developed, namely shredded coconut pulp, cookies made from cassava flour and titi corn, caramelized cassava cakes, and organic fertilizer from livestock waste. The demonstration and training involved active community participation with significant results: 100% of participants succeeded in producing shredded coconut pulp independently, 90% of participants succeeded in making ready-to-sell cookies, and 80% of farmers showed understanding and skills in making organic fertilizer. This program has succeeded in optimizing local resources, reducing waste, and empowering communities to produce products that are sustainable, nutritious, and have high economic value. This activity shows the importance of integrating local cultural knowledge with technological innovation to achieve food sovereignty. This initiative not only answers the needs of the community directly but also provides a replicable model to promote sustainable agricultural practices and improve local economies in similar regions.
Business Assistance Strategy Through the BESTE Program to Increase the Resilience of BTPN Syariah Customers' Micro Businesses in the Sapuran Area, Wonosobo Hartanti, Wulan Siska Dwi; Oktafia, Renny; Nisa, Fauzatul Laily
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.845

Abstract

The MSME mentoring program in the Sapuran area, Wonosobo, aims to empower underprivileged communities with a focus on micro businesses. This assistance uses an Assets-Based Community Development (ABCD) approach which maps and develops existing assets in the community, supporting business sustainability. Mentoring involves student facilitators who work with 30 customers from grocery, agricultural, goods production and reseller businesses. The methodology applied consists of four stages: SWOT analysis, providing material on business management, marketing and brand development, material review, and direct practice. The ABCD approach encourages customers to utilize internal resources, such as existing skills, products and networks, to design innovative solutions for their businesses. The results of the assistance show that customers better understand how to manage their business in a structured and efficient manner, as well as increasing product competitiveness through the use of simple technology, such as marketing via social media and developing a business identity. This program also strengthens community economic resilience through strengthening micro businesses and becomes a model that can be applied in other regions to support the sustainability of MSMEs
Innovation of Silicon Fertilizer Based on Agricultural Waste to Address Fertilizer Scarcity in the Harapan Jaya Farmer Group, Pamekasan Sundahri, Sundahri; Saleh, Azmi; Harsanti, Restiani Sih; Fariroh, Indri; Munandar, Denna Eriani; Musyaffa', Hudzaifah; Pramudya, Frisco Sendy; Suwono, Hadi; Wati, Henny Diana; Maulidi, Fathoni Ilham; Maharani, Aulia Febrina
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.846

Abstract

The relatively high price of inorganic fertilizers means that members of the Harapan Jaya Farmer Group are unable to optimally meet their fertilizer needs. On the other hand, farmers have not been able to process their agricultural waste properly which is generally only by burning. This method is not environmentally friendly because it can pollute the air, lose its nitrogen content and kill soil organisms that are useful for plants. In fact, there is no return of crop residues to the land. This condition can cause soil fertility to decrease and requiring more fertilizer inputs. This additional input has an impact on increasing the cost of farming. To solve above problems, this community service program had been undertaken in April to November 2024 through counseling, training and mentoring to farmers who are members of the farmer group as the partner in this program. The focus of this program was mainly on the management of gramine crop waste such as rice and corn which absorb very high silicon element. The results of this service showed that the training participants were very enthusiastic in attending the counselling and could absorb the presented materials. Almost all participants were able to overcome the techniques or methods in the process of making silicon fertilizer during the training. In addition, they were also very interested in trying the fermented and well-designed fertilizer based on the respondent’s assessment. However, applying fertilizer in the form of demo plots requires separate planning in the future because the process of making silicon fertilizer takes very long time.
The Role of Facilitators in Improving Business Profitability of MSMEs Customers of BTPN Syariah Sapuran Wonosobo Fironika, Firda Cahaya; Nisa, Fauzatul Laily; Oktafia, Renny
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.847

Abstract

The MSMEs mentoring program that took place in the Sapuran area, Wonosobo, aims to provide support to BTPN Syariah customers, especially women from productive communities. This activity focuses on empowering and increasing the capacity and skills of customers so that their businesses can develop sustainably. In addition, this program also aims to expand market access, both offline and online. The implementation of this service is carried out using training methods, written interviews, SWOT Analysis (Strength, Weakness, Opportunity, Threat), and Filling out mini surveys. Training for mentoring includes Introduction activities, Material Delivery, Material Review, and (Practice and Closing). This is done to see the condition of BTPN Syariah customers in running their businesses. The results show that this routine mentoring process has proven to be successful in helping many BTPN Syariah customers. This is evidenced by the results of a mini survey that has been conducted by the facilitator. Although previously there were customers who had difficulty in managing their businesses optimally, the presence of facilitators in this mentoring has brought significant changes. Now, their businesses are showing positive developments. By understanding and implementing the material that has been delivered during the mentoring process, the client can gain new advantages in running their business in the future. This program contributes to a significant increase in sales revenue and the development of the client's entrepreneurial skills. Thus, this mentoring program can increase capacity and empower the client's business to achieve great success in the future.
Analysis of the Impact of Changes in Local Revenue Realization Due to Increased Awareness of Paying Taxes at The Surabaya City Revenue Agencyconcise Hayati, Cindy Nur; Marseto, Marseto; Wijaya, Riko Setya
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.850

Abstract

This research deeply explores the relationship between public awareness in paying taxes and its impact on increasing local revenue realization, a crucial aspect in the sustainability of regional development. In this context, the research employs a descriptive qualitative approach, which allows for an in-depth understanding of the dynamics at play, with a focus on secondary data analysis of local revenue realization. The main findings of this study underline the existence of a significant positive correlation between the level of public awareness in paying taxes and the increase in local revenue realization. More specifically, this study highlights the effectiveness of the *door-to-door* strategy as a highly influential method in raising public awareness of their tax obligations. This approach allows direct interaction between tax officers and taxpayers, which has proven to be effective in increasing public understanding, compliance, and ultimately, contribution to local revenue. In addition, this study also identified other factors that influence people's awareness in paying taxes, such as level of education, understanding of the benefits of taxes, and trust in local government. The implications of this study suggest that a more personalized and educative approach, such as the door-to-door method, is crucial in raising tax awareness. Overall, this study provides valuable insights into the importance of public awareness in paying taxes for increasing local revenue realization. The findings of this study can be the basis for local governments in formulating more effective policies and strategies to increase public awareness and compliance in paying taxes, so that in the end it can support sustainable regional development.
An Effort to Increase Public Financial Literacy through the Use of M-Banking: Case Study of Bank Mandiri Surabaya Branch Ilmi, Dita Rohmatul; Taufiq, Muhammad; Utami, Anisa Fitria
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.851

Abstract

Improving people's financial literacy using m-banking is crucial in today's digital era, where around 70% of Indonesians still have a low level of financial literacy. This research focuses on Bank Mandiri Surabaya Branch, where more than 60% of customers do not fully understand the use of digital banking services, especially m-banking. This community service activity aims to improve customers' understanding of m-banking and its benefits in financial management. Using training modules and hands-on demonstrations, participants were taught how to download applications, conduct transactions, and understand important features in m-banking. Results showed that the education significantly improved customers' understanding and confidence in using the m-banking application. Participants reported an increased interest in applying the new knowledge in their daily financial management. This program not only contributes to the improvement of individual financial literacy but also promotes broader financial inclusion in the community. Thus, this activity confirms the importance of structured and practical education to improve financial literacy and utilize digital banking technology effectively.
Socialization of Benefits and Management Training in Village-Owned Enterprises as an Effort to Improve Community Welfare in Pamijahan District, Bogor Regency Patiro, Shine Pintor Siolemba; Damayanti, Prisila; Hendrian, Hendrian; Rekarti, Endi; Mubarok, Faizul; Widokarti, Joko Rizkie; Lumbangaol, Lasando
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.852

Abstract

This Community Service (PkM) activity was carried out in Paminjahan District, Bogor Regency, with the target of RT/RW, Hamlet Head, Village BPD, village government officials, and Village-Owned Enterprises (BUMDes) Management. The business actors involved are those who have businesses in the field of trade and services. This PkM activity was carried out to provide public and business actors with an understanding of the legality, goals, and benefits of BUMDes for increasing development and improving the welfare and prosperity of the community fairly and equitably. Through an increase in Village Original Income (PADes) income, business activities are expected to continue to develop by paying attention to and implementing supporting factors for business activities. Thus, the PkM activities held include socializing about the legality, goals, and benefits of BUMDes and socializing about professional human resource management in managing BUMDes in the village. The socialization was adjusted to the problems and needs faced by BUMdes administrators in Paminjahan District, Bogor Regency. The method of implementing the activity consists of three stages. First, the preparation stage includes pre-survey, team formation, making and submitting proposals, coordinating teams and partners, and preparing training tools and materials. The second stage is the program implementation stage in the form of socialization. Socialization is carried out through counseling (material presentation) and discussion. The third stage is the evaluation and reporting stage. The evaluation was carried out by comparing the conditions of partners before and after the program's implementation with interview and observation methods. After that, a report was prepared for further publication. The material presented in the socialization was in the form of the Legality of BUMDes, as well as the benefits and goals of BUMDes towards increasing development and prosperity for all communities in the village. Based on the results of the implementation, the objectives of this implementation can be broadly achieved, which is shown through the improvement of the value order of society in the field of education, especially in economics.
Analysis of Taxpayer Compliance Level in Paying Land and Building Tax Case Study: City of Surabaya Arifah, Dania Nur; Marseto, Marseto; Wijaya, Riko Setya
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.854

Abstract

This study examines the compliance level of taxpayers in paying Land and Building Tax (PBB) in Surabaya City, a significant source of local revenue. The research aims to identify factors influencing taxpayer compliance and assess the effectiveness of existing tax administration services. Using a qualitative descriptive-analytical approach, data were collected through in-depth interviews, observations, and documentation. The findings reveal varied compliance levels across different UPTB areas, with key influencing factors including tax awareness, service quality, and enforcement of penalties. This study contributes to understanding taxpayer behavior in urban settings and offers insights for policymakers to enhance tax compliance through improved service quality and targeted educational campaigns.
Socialization of the Use of Online Land and Building Tax Services in Surabaya to the Community in Rungkut District Pusvita, Noviyanti; Huda, Syamsul; Perdana, Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.856

Abstract

Land and Building Tax has become one of the potential sources of state revenue in local tax income. However, despite its great potential, the realization of its collection still faces several obstacles, one of which is the low level of taxpayer compliance. Compliance will increase along with taxpayer satisfaction if tax services are made easier, more effective, and provided with greater service facilities by tax officers. The method used in this community service is an educational and hands-on approach, focused on socializing the use of the Surabaya Online Land and Building Tax service to the residents of Rungkut. This activity involves the delivery of theoretical material, followed by a direct demonstration of website usage. With the provision of this socialization, it can be seen that there has been a significant increase in the public's knowledge regarding the features and usage of the Surabaya online PBB service. The community also provided positive feedback and considered that the online Land and Building Tax service service is a very helpful advancement. with the presence of this online Land and Building Tax service, it can reach the entire community. Based on the results of the socialization of the online Land and Building Tax service that has been conducted in the Rungkut area, it turns out that many people have never used the Surabaya online Land and Building Tax service. Therefore, this socialization successfully opened their understanding of how to use it and what benefits they can gain from using it. With this, it is hoped that the community will become more aware of information regarding the Land and Building Tax
Student Entrepreneurship Coaching Using the Smart Entrepreneur Model (SEM) For Strengthening Entrepreneurial Character in The Digital Era Kusmayadi, Iwan; Bagis, Abdul Azis; Burhanuddin, Burhanuddin; Suprayetno, Djoko; Dakwah, Muhammad Mujahid; Wardani, Laila
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.859

Abstract

Student Entrepreneurship Coaching Program with the Smart Entrepreneurial Model (SEM) is designed to strengthen students' entrepreneurial character through an integrated approach. The primary goal of this program is to develop students with an innovative, resilient, and adaptive entrepreneurial mindset, enabling them to respond to market changes and global economic challenges. The urgency of this program lies in the pressing need to create a young generation prepared to face economic disruptions, particularly in the digital era and during industrial transformation. Students, as future entrepreneurs, require a solid entrepreneurial character to take calculated risks, communicate effectively, and manage sustainable businesses. The stages of building entrepreneurial character through SEM include: Phase 1: Pre-test (Psychometric testing); Phase 2: Participant classification and SWOT analysis; Phase 3: Workshops; Phase 4: monitoring and mentoring. The coaching activities based on the Smart Entrepreneurial Model (SEM) have demonstrated a positive impact on shaping students' entrepreneurial character. This program successfully enhances students' growth mindset, communication skills, leadership abilities, and strategic analysis capabilities through a combination of training, business simulations, role-playing, and mentoring

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