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JRMB (Jurnal Riset Manajemen & Bisnis) Fakultas Ekonomi Universitas Islam Sumatera Utara, Medan Indonesia. Jalan Sisingmangaraja Teladan Medan Telp./Fax. (061) 7869880
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JRMB (JURNAL RISET MANAJEMEN & BISNIS)
Published by Universitas Islam Sumatera Utara
ISSN : 23390506     EISSN : 2599137X     DOI : https://doi.org/10.30743/jrmb.v6i2
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
JRMB (Jurnal Riset Manajemen & Bisnis) adalah forum diseminasi ilmu bisnis multi-disiplin yang bertujuan untuk menjembatani ilmu dan praktik manajemen dan kewirausahaan di Indonesia. JRMB (Jurnal Riset Manajemen & Bisnis) menerbitkan hasil-hasil penelitian yang berdampak tinggi terhadap teori dan praktik manajemen dan kewirausahaan, baik yang berbentuk makalah konseptual, studi kasus, maupun laporan penelitian empiris. Topik yang dikembangkan dalam publikasi JRMB (Jurnal Riset Manajemen & Bisnis) adalah sebagai berikut: Strategi bisnis dan manajemen Manajemen pemasaran Manajemen operasi Manajemen komputasi dan teknologi Keuangan perusahaan dan manajemen investasi Manajemen pengetahuan dan inovasi Kewirausahaan dan UMKM Perilaku organisasi dan manajemen sumber daya manusia Tanggung jawab sosial perusahaan Manajemen dan bisnis islami Keuangan digital Selain itu, JRMB (Jurnal Riset Manajemen & Bisnis) mengutamakan artikel ilmiah yang mengangkat dan mengaplikasikan konsep-konsep manajemen untuk memecahkan permasalahan dan isu yang dihadapi praktisi usaha di Indonesia. JRMB (Jurnal Riset Manajemen & Bisnis) merupakan open access journal yang diterbitkan dua kali setahun setiap bulan Juni dan November
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 152 Documents
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Pengaruh Kualitas Produk dan Citra Merek terhadap Keputusan Pembelian Skin Care Ms Glow Ismi, Nurul; Iriani, Iriani; Syafrizal, Syafrizal
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9375

Abstract

The purpose of this research is to determine the influence of product quality and brand image on the purchasing decisions of Ms Glow skincare products at the Faculty of Economics and Business, Islamic University of North Sumatra. This type of research is associative with a sample of 62 students from the 2020 Management Study Program at the Faculty of Economics and Business, Islamic University of North Sumatra, using multiple linear regression analysis. The results of this study indicate that product quality has a positive and significant influence on the purchasing decisions of Ms Glow skincare products at the Faculty of Economics and Business, Islamic University of North Sumatra. Brand image also has a positive and significant influence on the purchasing decisions of Ms Glow skincare products at the Faculty of Economics and Business, Islamic University of North Sumatra. Both product quality and brand image have a positive and significant influence on the purchasing decisions of Ms Glow skincare products at the Faculty of Economics and Business, Islamic University of North Sumatra
Pengaruh E-Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pengguna Aplikasi PLN Mobile Pelanggan Alkirlanda, Alkhatras Bunga; Suprayitno, Eddi; Nasution, Ismail
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9374

Abstract

By following the times, companies provide electronic services (e-service quality). E-service quality or electronic service can be defined as an interactive service offered by service providers, which aims to strengthen the relationship between consumers and service providers. The quality of service of a company is needed to meet the increasingly diverse needs of society. Therefore, entrepreneurs make new innovations to provide the best quality of service. One company that implements online-based service innovations is the State-Owned Enterprise (BUMN) company PT PLN (Persero). PT PLN created a service model in the form of an application called PLN Mobile to make it easier for customers to meet their information needs and interactions with PLN.This study aims to determine the effect of E-quality of service on customer satisfaction of PLN mobile application users of PT PLN (Persero) ULP Perbaungan customers. The population of this study was 1,151 households of electricity meter users using the Slovin sampling formula, obtained a sample size of 43 samples who had downloaded the PLN mobile application in PlayStore. Then for the analysis technique using multiple linear regression analysis and data processing using SPSS software version 20. Based on the research results, it can be concluded that E-Service Quality (Efficient and reliable service, Fullfilment, Security / trust, Site aesthetics, Responsiveness / contact, Ease of use) simultaneously has a significant influence on Customer Satisfaction.
Analisis Strategi Pemasaran terhadap Penjualan Minyak Kelapa Sawit (CPO) pada PT. Perkebunan Nusantara III (PERSERO) Lubis, Faradilla Fakhirah; Nasti, Nilawati; Sonata, Ilham
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 2 (2023): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i2.9390

Abstract

One critical commodity in Indonesia is crude palm oil, or CPO. In order to boost palm oil sales, this research use SWOT analysis to identify the most effective marketing methods. Things like assessing possibilities in the market, creating marketing strategies, designing marketing programs, and coordinating marketing activities are essentially the focus of the company's marketing strategy. This study combines primary and secondary sources to provide a descriptive account of the phenomena under investigation. Using the IFAS and EFAS matrices, a number of tests are conducted, including SWOT analysis tests. According to the study's findings, the x-axis of the SWOT diagram is the IFAS matrix value of 0.06, and the y-axis is the EFAS matrix test result value of 1.12. When the IFAS and EFAS matrices are applied to the SWOT diagram, the findings show that the company's internal factors are strong in area I. Based on the SWOT analysis, PT Perkebunan Nusantara III Medan has an aggressive approach that aims to build on current strengths while also improving and maintaining them. The firm is in kudran I, according to the SWOT diagram
Pengaruh Disiplin Kerja dan Komunikasi terhadap Kinerja Karyawan PT. Perusahaan Listrik Negara (PLN Persero) ULP Perbaungan Shakila, Intan; Nasti, Nilawati; Pinem, M. Nelson
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9380

Abstract

The aim of this research is to determine the effect of work discipline on employee performance at State Electric (PLN PERSERO) ULP Perbaungan. To find out the effect of communication on employee performance at State Electric (PLN PERSERO) ULP Perbaungan, to determine the effect of work discipline and communication on employee performance at the state electricity company (PLN PERSERO) ULP Perbaungan. The population and sample in this study were 69 people. Data collection technique use data quality test, classical assumption test, multiple linear analysis and hypothesis testing. The result of this research show that work discipline partially has a significant effect on employee performance. Communication partially has a significant effect on employee performance. Work discipline and communication simultaneously have a positive and significant effect on employee performance
Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan PT Perkebunan Nusantar IV Adolina Perbaungan Supriana, Supriana; Suprayitno, Eddi; Elny, Sri
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 7, No 2 (2022): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v7i2.9369

Abstract

Performance (work achievement) is the result of work in terms of quality and quantity achieved by an employee in carrying out their duties in accordance with the responsibilities given. Research Objectives: To determine and analyze the influence of workload and work environment on employee performance at PT. Perkebunan Nusantara IV Adolina Perbaungan. The results of this research are simultaneous testing of the variables Workload (X1), Work Environment (X2) and Employee Performance (Y). Based on table 13 above, the calculated F value is 15,873 with a significance value of 0.000. From this data, because the F-calculated value (15,873) is above the F-table value (3.91), it can be concluded that the two independent variables, namely Work Load (X1) and Work Environment (X2) have a great influence on the dependent variable, namely Employee Performance. (Y) PT. Perkebunan Nusantara IV Adolina Perbaungan. Conclusion: Workload has a negative and significant effect on the performance of PT employees. Perkebunan Nusantara IV Adolina Perbaungan. The work environment is positive and significant for the performance of PT employees. Perkebunan Nusantara IV Adolina Perbaungan
Pengaruh Beban Kerja dan Kepuasan Kerja terhadap Kinerja Pegawai Dinas Perhubungan Kabupaten Serdang Bedagai Saragih, Sintiya L.; Tarigan, Nur M. Ridha; Elny, Sri
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 2 (2023): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i2.9386

Abstract

This research aims to find out how much influence the workload and job satisfaction carried out at the Serdang Bedagai Regency Transportation Service have on employee performance. This research method is quantitative and the technique used in sampling is a sampling technique where the entire population is used as a sample with a total of 79 respondents . The data source uses primary data, namely questionnaires, and secondary data obtained from interviews and literature studies. The data was processed using SPSS version 20. The data analysis technique used was multiple linear regression with the formula Y = a + b1 + X1 + b2 f test. The results of research using t statistic show that the workload variable (X1) partially has a positive and significant effect on Employee performance (Y), namely the value obtained is t-count t-table (3.545 2.213) with a significant level of 0.001 0.05 and the Job Satisfaction variable ( X2) partially has a positive but not significant effect on employee performance, namely the value of tcount ttable (2,443 2.213) with a significant level of 0.17 0.05. The results of the F test for the variables Workload (X1) and Job Satisfaction (X2) can be concluded that the variables Workload (X1) and Job Satisfaction (X2) simultaneously have a positive and significant effect on Employee Performance (Y), namely that the value Fcount Ftable ( 12,570 3.11) with a significance level of 0.01 0.05
Pengaruh Gaya Kepemimpinan dan Kompensasi terhadap Kinerja Pegawai Puskesmas Cinta Maju Kecamatan Belangpegayon Dewi, Jasniar Pita; Supriadi, Supriadi; Nasution, Ismail
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9376

Abstract

This study aims to determine whether leadership style and compensation significantly influence the performance of employees at the Cinta Maju Community Health Center in the Belangpegayon District. This research is of the associative type, with the population of the study being all employees of the Cinta Maju Community Health Center in the Belangpegayon District, totaling 40 employees. The sample used is saturated sampling, meaning all 40 individuals in the population are taken as samples. The data analysis technique used is multiple linear regression analysis. Based on hypothesis testing, the results of this study are as follows: leadership style influences employee performance, compensation influences employee performance, and leadership style and compensation together influence employee performance
Pengaruh Komunikasi dan Motivasi terhadap Kinerja Pegawai Pada UPT. Samsat Medan Selatan Rizki, Nur; Pane, Sri Gustina; Pinem, M. Nelson
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9373

Abstract

The study is titled The Influence of Communication and Motivation on Employee Performance at UPT. Samsat Medan Sekatan. The formulation of the problem in this study is how the influence of commuication and motivation on the work of employees of  UPT. Samsat Medan Selatan. This study aims to find out how Communication and Motivation Affect UPT. Samsat Medan Selatan. This study aims to determine the influence of communication and motivation on Employee Performance at UPT. Samsat Medan Selatan. The data analysis techniques in this study are descriptive analysis and multiple linear regression analysis. The sample in the study consisted of 59 employees. The analytical technique used is the quantitative method. The results of this study showed that communication variables had a positive and significant effect on the performance employees of UPT. Samsat Medan Selatan. Motivation variables have a positive and significant effect on the performance employees of UPT. Samsat Medan Selatan. Communication and Motivation variables have a positive and significant effect on the performance emplouees of UPT. Samsat Medan Selatan
Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan Di Shofee (Studi Pada Mahasiswa FEB UISU Prodi Manajemen Angkatan 2020) Ayusana, Sri; Helmi, Tengku Ahmad; Yudha, Tri Kartika
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 2 (2023): November
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i2.9391

Abstract

This study aims to determine the Effect of E-Service Quality on Customer Satisfaction at Shopee (study on FEB UISU students, Management Study Program class of 2020). The population of this study were 160 FEB UISU management study program students using the Slovin sampling formula, obtained a sample size of 62 samples and allocated to each stratum using the proportional random sampling formula. The data was analyzed using the SPSS 20 program. Based on the results of the study, it can be concluded that E-Service Quality (Efficiency, Reliability, Fulfillment, Privacy, Responsiveness, Compensation, Contact Communication) simultaneously has a significant effect on Customer Satisfaction
Pengaruh Kecerdasan Emosional dan Stres Kerja terhadap Kinerja Pegawai Badan Pengelolaan Keuangan Pendapatan dan Aset Daerah Kota Binjai Aliansyah, Rafli; Bahtiar, Bahtiar; Sonata, Ilham
JRMB (Jurnal Riset Manajemen & Bisnis) Vol 8, No 1 (2023): Juni
Publisher : Universitas Islam Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jrmb.v8i1.9381

Abstract

The formulation of the problem in this study is how the influence of emotional intelligence on employee performance. How work stress affects employee performance. How emotional intelligence and job stress affect employee performance. The purpose of this study is to determine the effect of emotional intelligence on employee performance To determine the effect of emotional intelligence on employee performance. To determine the effect of emotional intelligence and work stress on employee performance. The sample in this study amounted to 87 people. Data collection techniques in this study used questionnaires, interviews, observations, and literature studies. The analytical techniques used in this study use data quality test techniques, classical assumption tests, multiple linear analysis. The results of this study show that emotional intelligence partially has a positive and significant effect on employee performance, work stress partially has a positive and significant effect on employee performance, emotional intelligence and work stress simultaneously have a positive and significant effect on employee performance

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