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International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Published by CV. RADJA PUBLIKA
ISSN : -     EISSN : 2827766X     DOI : https://doi.org/10.54443/ijset
Core Subject : Economy, Humanities, Science, Education, Agriculture,
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education
International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in order to help researchers publish their research results quickly. The advantages of IJSET include: international indexing, fast review and publication processes, and affordable costs.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 85 Documents
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Search results for , issue "Vol. 4 No. 12 (2025): NOVEMBER" : 85 Documents clear
THE EFFECT OF FINANCIAL BENEFITS PERCEPTION ON CUSTOMER LOYALTY WITH BSI BANK CUSTOMER SATISFACTION AS A MEDIATION VARIABLE Rico Syahputra; Rahmat Maulidan; Imam Gunanjar; Muhammad Ridwan Verinanda
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1441

Abstract

This study aims to analyze the direct influence of perceived financial benefits on BSI Bank customer loyalty, as well as the indirect influence through customer satisfaction as a mediating variable. Financial benefits are the main attraction of Islamic banking products, but the sustainability of customer relationships is highly dependent on the loyalty built. This study uses a quantitative approach with a survey method on BSI Bank customers. Data were collected using questionnaires and analyzed using path analysis techniques through SmartPLS software to test the relationship between variables and the role of mediation. The results of the study are expected to show that: (1) Perceived financial benefits have a positive and significant effect on BSI Bank customer satisfaction; (2) Perceived financial benefits have a positive and significant effect on BSI Bank customer loyalty; (3) Customer satisfaction has a positive and significant effect on BSI Bank customer loyalty; and (4) Customer satisfaction significantly mediates the influence of perceived financial benefits on customer loyalty. The findings of this study are expected to provide theoretical contributions to the development of banking services marketing literature, especially Islamic banking, as well as practical implications for BSI Bank management in designing product strategies, pricing, and customer relationship programs that not only offer financial benefits but also increase satisfaction to build long-term loyalty.
ANALYSIS QUALITY SERVICE, EMOTIONAL AND TRUST CONSUMERS ON CUSTOMER SATISFACTION AT PT. LOLC VENTURA INDONESIA MEDAN Serina Natasya Pangaribuan; Nurafrina Siregar
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1516

Abstract

This research was conducted at PT. Lolc Ventura Indonesia Medan with the aim of the research to analyze the influence of service, emotion and trust on consumer satisfaction in conducting marketing transactions. The population is customers who use the company's services as many as 189 people and sampling with random sampling, namely the Slovin formula so that the number of samples is 65 respondents. The type of data used is primary data and the data source used is secondary data, data collection techniques using literature studies, surveys and observations. Data analysis techniques are multiple linear regression, classical assumption tests and hypothesis tests. The results of the study show that service, emotional and trust partially and simultaneously have a positive and significant effect on consumer satisfaction. There is a very strong correlation between service, emotional and trust with consumer satisfaction of 65.30% and the remaining 34.70% can be explained by other variables not studied.
ANALYSIS OF THE RESPONSIBILITY OF REGIONAL DISASTER MANAGEMENT AGENCIES IN HANDLING POST-DISASTERS OF FLOODS IN ACEH SINGKIL Sinta Hartina; Delfi Suganda; Zakki Fuad Khalil
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1517

Abstract

Indonesia is a country with a high level of vulnerability to natural disasters due to its geographical location and tropical climate. Aceh Province is among the regions prone to disasters, particularly floods that strike various districts almost every year. Aceh Singkil District is one of the areas with high risk, influenced by geographical factors, coastal conditions, and high rainfall. The high poverty rate and the prevalence of underdeveloped villages further increase community vulnerability to the impacts of flooding, especially during the post-disaster phase. In such conditions, the role of the Regional Disaster Management Agency (BPBD) becomes crucial in providing rapid, accurate, and sustainable responses to restore community conditions. This study aims to analyze the responsiveness of BPBD Aceh Singkil in handling post-flood disasters, identify existing challenges, and offer recommendations for improving the quality of public services in the disaster management sector. The research employs a descriptive qualitative method with data collected through in-depth interviews, observations, and documentation. Research informants consist of BPBD officials and flood-affected community members. The analysis refers to the public service quality theory by Zeithaml, Parasuraman, and Berry, using five responsiveness indicators: service speed, proactive attitude, accuracy of targeting, transparency, and ease of access. Theoretically, this study is expected to enrich public administration discourse related to government institutional responsiveness. Practically, it provides evaluation and recommendations for BPBD Aceh Singkil to enhance the effectiveness of post-flood disaster management. Therefore, this study is expected to contribute to improving disaster governance that is more responsive and adaptive for communities in disaster prone areas.
MANAGING RESISTANCE IN SCHOOL/MADRASAH MANAGEMENT TOWARDS THE GLOBAL ERA Erland Cahyo Saputro; Imam Makruf
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to identify attitudes and factors influencing resistance to change within educational organizations, as well as to formulate effective strategies for managing such resistance so that changes can be accepted and successfully implemented by all stakeholders in schools or madrasahs. This research employs a library research approach. The results indicate that school or madrasah management must be sensitive and continuously improve their ability to understand and control resistance to change. Furthermore, school or madrasah principals play a strategic role in guiding the organization toward positive transformation.
ANALYSIS OF THE CONTRIBUTION AND INTERACTION BETWEEN INFLATION, ZAKAT POTENTIAL AND POVERTY LEVEL TOWARDS THE HUMAN DEVELOPMENT INDEX (HDI) MD. Syahwali Ramadhan; Arbanur Rasyid; Rukiah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1529

Abstract

The Human Development Index (IPM) is an illustration of the development of human welfare in a country. Indonesia, which has 34 provinces and several provinces still have HDI levels, some are still below 70% and are in the moderate HDI category. This condition can be related to policies taken from a country both from the strategy of maintaining inflation, empowering zakat potential and maintaining poverty levels. The purpose of this study was to analyze the influence, interaction and causality relationship between inflation, zakat potential, poverty level and human development index in provinces in Indonesia. The theory used in this study is related to macro variables such as inflation, zakat potential, poverty level and the Human Development Index. This research is a quantitative study using secondary data with a sampling technique with saturated sampling of 34 samples, and analyzed using the VAR method with computer program statistical toolsEviews 10. The research results show based on analysisVector Error Correction Model(VECM) Inflation has an effect of 27%, the potential for zakat has an effect of 0.002%, and the poverty rate has an influence of 10.4% Based on the analysisImpuls Response Function (IRF), The potential for zakat is the variable that has the highest response by other variables, then the response to the poverty rate and finally the inflation variable where the dynamic shock is stable between the 15th to the 20th year. Results of the analysisForcast error Variance Decomposition (FEVD) shows the potential for zakat and the poverty rate to be the variables that have the greatest contribution to other variables, namely 31.44% and 4,76%. The variable that has the lowest response and contribution to other variables is the inflation variable of 3.79% .
IDENTIFICATION AND MORPHOLOGICAL CHARACTERIZATION OF PERONOSCLEROSPORA MAYDIS CAUSING DOWNY MILDEW ON MAIZE IN LANGKAT AND SIMALUNGUN REGENCIES Rohayati Sitanggang; Syamsafitri; Noverina Chaniago
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1531

Abstract

Downy mildew, caused by oomycetes of the genus Peronosclerospora, is the most destructive biotic threat to maize cultivation in Indonesia, with the potential to cause up to 100% yield loss. Accurate species identification is crucial for determining effective control strategies. This study aimed to identify and characterize the Peronosclerospora spp. responsible for downy mildew in eight survey locations across Langkat and Simalungun Regencies, North Sumatra. The research involved field surveys and laboratory microscopic observations to analyze qualitative (morphological) and quantitative (morphometric) parameters. Identification results indicated that all pathogen isolates from the eight locations were Peronosclerospora maydis. Morphologically, the pathogen featured hyaline conidiophores that were clustered, with 2–4 dichotomous branches. Morphometrically, structural variations were observed, with conidiophore lengths ranging from 150–550 µm and conidial diameters between 17–23 x 27–39 µm. Conidia were predominantly spherical to subspherical with thin cell walls. These dimensional variations are suggested to be influenced by external factors such as local agroclimatic conditions and host genotypes. This study confirms that P. maydis remains the primary pathogen causing downy mildew in North Sumatra.
THE INFLUENCE OF INVENTORY MANAGEMENT, PRODUCTION LEAD TIME, AND RAW MATERIAL QUALITY ON COMPANY OPERATIONAL PERFORMANCE Abu Naim; Nirfison; Abdul Rouf; Eko Hadi Sucipto; Mardi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

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Abstract

In the era of increasingly intense business competition, companies are required to achieve superior operational performance in order to survive and remain competitive. Operational performance reflects a company’s ability to manage resources effectively to produce goods with high quality, timely delivery, and optimal cost. Several key factors that influence operational performance include inventory management, production lead time, and raw material quality. Poor inventory management can lead to excess stock, increased storage costs, or shortages of raw materials that disrupt production. Long production lead times may cause delivery delays, higher operational costs, and reduced customer satisfaction. In addition, low-quality raw materials can increase defect rates, rework, and waste, thereby reducing operational efficiency. This study aims to analyze the effect of inventory management, production lead time, and raw material quality on company operational performance using a quantitative approach. The research employs a causal associative design to examine the cause-and-effect relationships between the independent variables—inventory management (X1), production lead time (X2), and raw material quality (X3)—and the dependent variable, operational performance (Y). The population consists of employees directly involved in operational activities, including production, warehouse, and quality control departments. Data were collected through questionnaires using a five-point Likert scale and analyzed using SPSS software. Prior to hypothesis testing, validity and reliability tests as well as classical assumption tests (normality, multicollinearity, and heteroscedasticity) were conducted to ensure that the regression model met the BLUE criteria. Multiple linear regression analysis was used to test both partial and simultaneous effects. The results indicate that inventory management and raw material quality have a positive and significant effect on operational performance, while production lead time has a negative and significant effect. Simultaneously, the three variables significantly influence operational performance, with a coefficient of determination of 0.612. These findings suggest that companies should manage inventory effectively, shorten production lead times, and maintain high raw material quality to enhance operational performance. The study provides practical insights for management and serves as a reference for future research in operations management.
THE INFLUENCE OF WORKPLACE SPIRITUALITY ASPECTS ON EMPLOYEES' WORK MOTIVATION: A CASE STUDY AT MEDAN AREA UNIVERSITY Andri Harun Siregar; Harmein Nasution; Linda T. Maas
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1537

Abstract

This study aims to analyze the influence of workplace spirituality, consisting of dimensions of meaningful work, sense of community, and alignment with organizational values, on employee work motivation. This study is motivated by the phenomenon of declining employee performance at Medan Area University in the 2016-2018 period, indicated by the results of internal audits, even though the institution has implemented quality management standards. This study uses a causal quantitative approach. The study population was all employees and permanent lecturers, with a sample of 220 respondents determined using purposive sampling techniques and the Slovin formula. Data were collected through questionnaires and analyzed using Multiple Linear Regression. The results show that the three dimensions of workplace spirituality have a positive and significant effect on work motivation, both partially and simultaneously. The dimension of "alignment with organizational values" was found to have the most dominant influence. The coefficient of determination (R2) value of 0.623 indicates that 62.3% of the variation in work motivation is influenced by workplace spirituality. The research implications suggest the need for a spiritual and religious values-based approach to enhance the meaning of work for employees.
THE INFLUENCE OF SMART CITY ELEMENTS ON SMART CITY DEVELOPMENT STRATEGIES IN MEDAN CITY Thalita Eka Kharisma; Sirojuzilam; Raina Linda Sari
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1540

Abstract

This study aims to analyze the influence of Smart City elements including Smart Governance, Smart Society, Smart Branding, Smart Living, Smart Environment, and Smart Economy on the Smart City concept development strategy in Medan City. Medan City as one of the major cities in Indonesia faces complex urbanization challenges, so the implementation of Smart City is expected to improve the efficiency of public services and the quality of life of the community. The research method uses a quantitative approach with Structural Equation Modeling (SEM) techniques based on Partial Least Squares (PLS) to test the relationship between variables. Primary data were collected through questionnaires distributed to 100 respondents who use Smart City services in Medan. The results show that Smart Governance and Smart Living variables have a positive and significant effect on the Smart City development strategy, while Smart Society, Smart Branding, Smart Environment, and Smart Economy do not have a significant effect. The research model is able to explain 71.9% of the variation in Smart City development strategies in Medan City. This finding indicates that improving governance and the quality of life of citizens are crucial for the success of Smart City development. The recommendation of this study is to strengthen Smart Governance and Smart Living to support innovation and sustainable public services in Medan City.
THE ROLE OF SOCIAL MEDIA IN SHAPING CHRISTIAN CHARACTER AMONG GENERATION Z Resti; Esterani; Daniel Nianda; Theodorus
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1545

Abstract

The 21st century has witnessed a radical transformation in human communication ecology, with social media evolving from mere connection platforms into a primary lifeworld for young people. Generation Z, growing up in an intrinsically digital environment, internalizes the logic, norms, and rhythms of social media into their identity construction. This study employs a Systematic Literature Review (SLR) method to analyze 32 empirical studies (2019-2024) exploring the role of social media in shaping Christian character among Generation Z. The findings reveal a dual formative role: social media acts as a Curated Sanctuary, providing unprecedented access to spiritual resources, communities, and role models, while simultaneously functioning as an Algorithmic Arena that fosters performative piety, theological reduction, and value conflicts. In response, Generation Z demonstrates active agency through negotiation strategies like content curation, compartmentalization, and digital fasting, leading to the formation of a hybrid habitus. This review proposes a Critical Digital Discipleship Framework as an integrative model emphasizing theological digital literacy, intentional curation, and embodied integration to guide effective character formation in the digital age.

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