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International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Published by CV. RADJA PUBLIKA
ISSN : -     EISSN : 2827766X     DOI : https://doi.org/10.54443/ijset
Core Subject : Economy, Humanities, Science, Education, Agriculture,
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education
International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in order to help researchers publish their research results quickly. The advantages of IJSET include: international indexing, fast review and publication processes, and affordable costs.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 1,111 Documents
 104   105   106   107   108 
ANALYSIS QUALITY SERVICE, EMOTIONAL AND TRUST CONSUMERS ON CUSTOMER SATISFACTION AT PT. LOLC VENTURA INDONESIA MEDAN Serina Natasya Pangaribuan; Nurafrina Siregar
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1516

Abstract

This research was conducted at PT. Lolc Ventura Indonesia Medan with the aim of the research to analyze the influence of service, emotion and trust on consumer satisfaction in conducting marketing transactions. The population is customers who use the company's services as many as 189 people and sampling with random sampling, namely the Slovin formula so that the number of samples is 65 respondents. The type of data used is primary data and the data source used is secondary data, data collection techniques using literature studies, surveys and observations. Data analysis techniques are multiple linear regression, classical assumption tests and hypothesis tests. The results of the study show that service, emotional and trust partially and simultaneously have a positive and significant effect on consumer satisfaction. There is a very strong correlation between service, emotional and trust with consumer satisfaction of 65.30% and the remaining 34.70% can be explained by other variables not studied.
ANALYSIS OF THE RESPONSIBILITY OF REGIONAL DISASTER MANAGEMENT AGENCIES IN HANDLING POST-DISASTERS OF FLOODS IN ACEH SINGKIL Sinta Hartina; Delvi Suganda; Zakki Fuad Khalil
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1517

Abstract

Indonesia is a country with a high level of vulnerability to natural disasters due to its geographical location and tropical climate. Aceh Province is among the regions prone to disasters, particularly floods that strike various districts almost every year. Aceh Singkil District is one of the areas with high risk, influenced by geographical factors, coastal conditions, and high rainfall. The high poverty rate and the prevalence of underdeveloped villages further increase community vulnerability to the impacts of flooding, especially during the post-disaster phase. In such conditions, the role of the Regional Disaster Management Agency (BPBD) becomes crucial in providing rapid, accurate, and sustainable responses to restore community conditions. This study aims to analyze the responsiveness of BPBD Aceh Singkil in handling post-flood disasters, identify existing challenges, and offer recommendations for improving the quality of public services in the disaster management sector. The research employs a descriptive qualitative method with data collected through in-depth interviews, observations, and documentation. Research informants consist of BPBD officials and flood-affected community members. The analysis refers to the public service quality theory by Zeithaml, Parasuraman, and Berry, using five responsiveness indicators: service speed, proactive attitude, accuracy of targeting, transparency, and ease of access. Theoretically, this study is expected to enrich public administration discourse related to government institutional responsiveness. Practically, it provides evaluation and recommendations for BPBD Aceh Singkil to enhance the effectiveness of post-flood disaster management. Therefore, this study is expected to contribute to improving disaster governance that is more responsive and adaptive for communities in disaster prone areas.
MANAGING RESISTANCE IN SCHOOL/MADRASAH MANAGEMENT TOWARDS THE GLOBAL ERA Erland Cahyo Saputro; Imam Makruf
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to identify attitudes and factors influencing resistance to change within educational organizations, as well as to formulate effective strategies for managing such resistance so that changes can be accepted and successfully implemented by all stakeholders in schools or madrasahs. This research employs a library research approach. The results indicate that school or madrasah management must be sensitive and continuously improve their ability to understand and control resistance to change. Furthermore, school or madrasah principals play a strategic role in guiding the organization toward positive transformation.
THE EFFECT OF PRODUCTION COSTS, PRODUCTION CAPACITY AND PRICES ON THE INCOME OF MELINJO CHIPS CRAFTSMEN IN PIDIE REGENCY Fika Ayu Fina; Agustinawati
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1521

Abstract

This research aims to determine the effect of production costs, production capacity and prices on the income of melinjo chips craftsmen in Pidie Regency. The sample in this study amounted to 100 respondents melinjo chips craftsmen. The data were analyzed using multiple linear regression and the results show that production costs (X1) and prices (X3) have a positive and significant effect on the income of melinjo chips craftsmen in Pidie Regency, while production capacity (X2) has a negative and significant effect on the income of melinjo chips craftsmen in Pidie Regency. Thus, this research contributes to the development of the income of melinjo chips craftsmen. The implication of this research is the need for craftsmen to control production costs effectively and set competitive selling prices so that income can increase optimally.
THE INFLUENCE OF WORKLOAD, WORK ABILITY, AND JOB TRAINING ON EMPLOYEE PERFORMANCE AT PT SUMBER MAS INDAH PLYWOOD IN GRESIK Ahmad Albara Dipayana; Sri Rahayu; Sundjoto; Rifda Fitrianty
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1522

Abstract

This study aims to analyze the effect of Workload, Work Ability, and Job Training on Employee Performance at PT. Sumber Mas Indah Plywood in Gresik. The research employs a quantitative approach with an associative research design. The population of this study consists of all employees of PT. Sumber Mas Indah Plywood in Gresik, while the sample is determined using a purposive sampling technique with a total of 61 respondents who work at the head office. Data collection techniques include questionnaire distribution using a Likert scale and documentation to support the research data. Data analysis techniques comprise data quality testing, classical assumption testing, multiple linear regression analysis, partial testing, simultaneous testing, and coefficient of determination analysis. The results indicate that Workload, Work Ability, and Job Training have a significant effect on Employee Performance, both partially and simultaneously, with Work Ability identified as the dominant variable, and most of the variation in Employee Performance can be explained by these three variables..
THE INFLUENCE OF SELF EFFICACY, KNOWLEDGE SHARING, AND HUMAN RELATIONS ON EMPLOYEE PERFORMANCE AT PT ABDAEL NUSA IN SURABAYA Kadek Dedy Adnyana; Sri Rahayu; Sundjoto; Rifda Fitrianty
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1523

Abstract

This study aims to analyze the effect of Self Efficacy, Knowledge Sharing, and Human Relations on employee performance at PT. Abdael Nusa in Surabaya, both partially and simultaneously. The type of research employed is quantitative research with an associative approach. The population of this study consists of all employees of PT. Abdael Nusa in Surabaya totaling 67 employees, and the entire population was used as the research sample through the census sampling technique. Data collection techniques included questionnaire distribution, documentation, and literature review. The data analysis techniques used comprised data quality testing, classical assumption testing, multiple linear regression analysis, partial testing, simultaneous testing, and coefficient of determination analysis. The results of the study indicate that Self Efficacy partially has a significant effect on employee performance, while Knowledge Sharing and Human Relations partially do not have a significant effect on employee performance. However, simultaneously, Self Efficacy, Knowledge Sharing, and Human Relations have a significant effect on employee performance at PT. Abdael Nusa in Surabaya.
THE INFLUENCE OF GOAL ORIENTATION, FEEDBACK ORIENTATION, AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE AT PT MASABARU GUNAPERSADA IN SURABAYA Tofan Eka Wardhana; Sri Rahayu; Sundjoto; Rifda Fitrianty
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1524

Abstract

This study aims to analyze the effects of Goal Orientation, Feedback Orientation, and Work Environment on employee performance at PT. Masabaru Gunapersada in Surabaya. The research employs a quantitative method with an associative approach. The population of this study consists of all employees of PT. Masabaru Gunapersada in Surabaya, totaling 56 employees, and the entire population is used as the research sample through a census sampling technique. Data collection was conducted by distributing questionnaires using a Likert scale. The data analysis techniques include data quality testing, classical assumption tests, multiple linear regression analysis, partial tests, simultaneous tests, and coefficient of determination analysis, with the assistance of SPSS software. The results show that Goal Orientation and Work Environment partially have a significant effect on employee performance, while Feedback Orientation partially does not have a significant effect on employee performance. Simultaneously, Goal Orientation, Feedback Orientation, and Work Environment have a significant effect on employee performance, with Work Environment being the most dominant variable influencing employee performance at PT. Masabaru Gunapersada in Surabaya.
THE INFLUENCE OF INTERNAL LOCUS OF CONTROL, EXTERNAL LOCUS OF CONTROL, AND COMPENSATION ON EMPLOYEE PERFORMANCE AT PT KEDAUNG SATRYA MOTOR IN SURABAYA Yudistira Anata Kusuma; Sri Rahayu; Sundjoto; Rifda Fitrianty
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1525

Abstract

This study aims to analyze the influence of Internal Locus Of Control, External Locus Of Control, and Compensation on Employee Performance at PT. Kedaung Satrya Motor in Surabaya. The type of research used is quantitative research with an associative approach. The population in this study consists of all employees of PT. Kedaung Satrya Motor in Surabaya, totaling 80 employees, and the entire population was used as the research sample through a census sampling technique. Data collection was conducted through the distribution of questionnaires using a Likert scale, supported by observation and documentation. The data analysis techniques included data quality testing, classical assumption testing, multiple linear regression analysis, partial testing, simultaneous testing, and coefficient of determination testing using SPSS software. The results of the study indicate that Internal Locus Of Control, External Locus Of Control, and Compensation partially have a significant effect on Employee Performance, and simultaneously all three variables have a significant effect on Employee Performance, with Compensation being the most dominant variable.
ENHANCING SERVICE EFFICIENCY THROUGH AN EXCEL MACRO- BASED INFORMATION SYSTEM: EVIDENCE FROM SANKEN SAMARINDA SERVICE CENTER Tandi Kadang; Tiara; Andi Nurhasanah; Angga Kusumah; Feti Fahmimroah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1527

Abstract

This study aims to develop an information system using Microsoft Excel Macros to improve service efficiency at the Sanken Samarinda Service Center. The background of this research lies in the operational condition that still relies heavily on manual record-keeping, resulting in data entry delays, calculation errors, and slow report generation. The development of this information system is expected to accelerate the administrative processes of sales and services while increasing data accuracy. The research applied a mixed-methods approach, employing observation, interviews, documentation, and literature review for data collection. The incremental model was used for system development, allowing design and testing to be carried out progressively. The findings indicate that implementing a Macro Excel-based system reduces data entry time by up to 50%, improves operational efficiency, and enables automatic and accurate report generation. In terms of effectiveness, the system successfully optimizes resource utilization and minimizes human error. These findings reinforce the theory of information technology efficiency, showing that simple software tools like Microsoft Excel can serve as economical and effective alternatives to support business process digitalization.
MARKETING MIX IN LOCAL MINIMARKETS CREATES PURCHASE DECISIONS AND HAS IMPLICATIONS FOR CUSTOMER SATISFACTION Syamsul Bahri
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1528

Abstract

Purpose – This study examined the influence of the marketing mix, consisting of product, price, promotion, and place, on purchase decisions and customer satisfaction and the mediating effect of purchase decisions. Methodology – The sample consisted of 250 customers at local minimarkets in Lhokseumawe City taken using Purposive sampling method. Primary data were collected using a structured questionnaire and were tested for validity and reliability. The analysis tool was path analysis with the SEM (Structural Equation Modelling) method using AMOS. Findings – The results indicated that each element of the marketing mix, namely product, price, promotion, and place, positively and significantly influenced purchase decisions and customer satisfaction. Furthermore, the purchase decision directly affected customer satisfaction and mediated the relationship between the product mix elements (product, price, promotion, and place) and customer satisfaction. Originality – This study examined the influence of marketing mix elements on purchase decisions and customer satisfaction. Besides, this study also seeks to test the mediating effect of customer purchase decisions at local minimarkets in Lhokseumawe City.

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