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Journal of Aafiyah Health Research (JAHR)
Published by Universitas Muslim Indonesia
ISSN : 27224929     EISSN : 27224945     DOI : https://doi.org/10.52103/jahr
Core Subject : Health,
Health Professions Public Health
Journal of Aafiyah Health Research (JAHR) P-ISSN: 2722-4929, E-ISSN: 2722-4945 is an electronic and papers, open-access, and peer-reviewed journal. JAHR is dedicated to publishing results of research and literature review from different areas of public health, which includes the study of Administration & Policy Health, Health Promotion and Behavior, Biostatistics, Public Health Epidemiology, Environmental Health, Public Health Nutrition, and Health & Safety work and others related determinants of illness. A valid and accepted scientific methodology must be applied. Journal of Aafiyah Health Research (JAHR) is published by the Postgraduate Program in Public Health, Universitas Muslim Indonesia. The publication is issued twice a year (June and December). JAHR encourages the submission of studies from developing countries, as research publication from developing countries is underrepresented in international journals. We welcome all of the students, experts, practitioners, and academicians who are interested in JAHR to submit their articles. The authors can submit articles by following the scheduled publication of JAHR. Articles are written in English or Bahasa Indonesia. Start from the next publication Vol.2, No. 2 (July-December 2021) JAHR only accepted manuscripts written in ENGLISH.
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 250 Documents
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Analisis Pengaruh Potensi Kecelakaan Kerja pada Perawat di RSU Labuang Baji Provinsi Sulawesi Selatan Ikhsan, A.N. Ras Fajrul; AP, Andi Rizki Amelia; Baharuddin, Alfina
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 2 (2024): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i2.1691

Abstract

ABSTRAK Latar Belakang: Menurut International Labour Organization (2018), setiap tahun sekitar 2,78 juta pekerja meninggal karena kecelakaan kerja dan penyakit akibat kerja. Perawat adalah tenaga kesehatan yang paling besar jumlahnya dan paling lama kontak dengan pasien, sehingga sangat berisiko dengan pekerjaannya. BPJS Ketenagakerjaan juga mengemukakan sebanyak 34,43% penyebab kecelakaan kerja disebabkan oleh tindakan tidak aman. Metode: Jenis penelitian yang digunakan adalah penelitian kuantitatif dengan pendekatan deskriptif yaitu metode penelitian yang berlandaskan pada filsafat positivisme, analisis data bersifat kuantitatif/statistik, dengan tujuan untuk menguji hipotesis yang telah diterapkan. Populasi dan sampel yang digunakan adalah perawat yang bekerja di Unit rawat inap dan IGD RSU Labuang Baji berdasarkan kriteria inklusi dan ekslusi. Analisis data menggunakan analisis regresi linier berganda yang bertujuan untuk menentukan sejauh mana variabel independen tertentu mempengaruhi variabel dependen. Hasil: Tidak ada pengaruh pengetahuan dan sikap terhadap potensi kecelakaan kerja perawat RSU Labuang baji.  
Analisis Kepatuhan Pembayaran Iuran Peserta BPJS Pekerja Bukan Penerima Upah (PBPU) dalam Pemanfaatan Layanan Kesehatan di Kelurahan Bosso Tahun 2023: Analysis of Contribution Payment Compliance of Non-Recipient Wage BPJS Participants (PBPU) in Utilizing Health Services in Bosso Village in 2023 Multazam, Andi Muhammad; Ramadhani, Andi Dindha Batari; Idris, Fairus Prihatin
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 2 (2024): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i2.1693

Abstract

ABSTRAK Latar Belakang: Program Jaminan Kesehatan Nasional (JKN) di Indonesia dijalankan oleh BPJS Kesehatan, bertujuan meningkatkan kesadaran hidup sehat. Namun, masih terdapat tantangan dalam kepatuhan membayar iuran, terutama pada peserta Pekerja Bukan Penerima Upah (PBPU). Berdasarkan data BPJS Kesehatan pertanggal 30 Juni 2023 tercatat sebanyak 257.375.800 jiwa telah menjadi peserta BPJS Kesehatan dan sekitar 12,13% merupakan peserta kategori Pekerja Bukan Penerima Upah (PBPU). Kecamatan Walenrang Utara memiliki 1 Kelurahan dan 10 Desa. Dari data sekunder yang diperoleh menunjukkan bahwa dari 4.511 jiwa Peserta Pekerja Bukan Penerima Upah (PBPU) yang terdaftar di Kecamatan Walenrang Utara, peserta terbanyak ada di Kelurahan Bosso dengan total peserta sebanyak 774 jiwa. Tujuan: Untuk menganalisis pengaruh faktor social structure, health beliefs, dan perceived dengan kepatuhan pembayaran iuran peserta BPJS Pekerja Bukan Penerima Upah (PBPU) dalam pemanfaatan layanan kesehatan di Kelurahan Bosso. Metode: Penelitian ini merupakan penelitian kuantitatif dengan pendekatan desain cross sectional. Total sampel adalah 110 responden. Hasil: Ada pengaruh yang signifikan social structure, health beliefs, dan perceived terhadap kepatuhan pembayaran iuran BPJS bagi peserta Pekerja Bukan Penerima Upah (PBPU) dengan nilai P sebesar 0,000 < α (0,05), serta variabel yang paling dominan memiliki pengaruh adalah health beliefs dengan nilai P < 0,25. Saran: Pihak BPJS Kesehatan perlu melakukan pendekatan komunikatif yang lebih efektif dengan peserta Pekerja Bukan Penerima Upah (PBPU), terutama dalam menggali dan memahami kebutuhan masyarakat serta memberikan informasi yang lebih jelas dan komprehensif tentang pentingnya kepatuhan pembayaran iuran. ABSTRACT Background: The National Health Insurance (JKN) program in Indonesia, run by BPJS Kesehatan, aims to increase awareness of healthy living. However, there are still challenges in compliance with paying contributions, especially for Non-Recipient Workers (PBPU) participants. Based on BPJS Health data dated June 30, 2023, there were 257,375,800 people who had become BPJS Health participants and around 12.13% were Non-Recipient Workers (PBPU) category participants. North Walenrang Sub-district has 1 Kelurahan and 10 Villages. From the secondary data obtained, it shows that of the 4,511 Non-Recipient Wage Worker (PBPU) participants registered in North Walenrang Sub-district, the most participants are in Bosso Village with a total of 774 participants. Objective: To analyze the influence of social structure, health beliefs, and perceived factors with compliance with payment of contributions for BPJS Non-Recipient Workers (PBPU) participants in utilizing health services in Bosso Village. Method: This study is a quantitative study with a cross sectional design approach. The total sample was 110 respondents. Results: There is a significant influence of social structure, health beliefs, and perceived on compliance with payment of BPJS contributions for Non-Recipient Workers (PBPU) participants with a P value of 0.000 < α (0.05), and the most dominant variable that has an influence is health beliefs with a P value < 0.25. Suggestion: BPJS Kesehatan needs to take a more effective communicative approach with Non-Recipient Wage Worker (PBPU) participants, especially in exploring and understanding the needs of the community and providing clearer and more comprehensive information about the importance of contribution payment compliance.
Implementasi Jenis Ketenagaan pada Puskesmas Kawasan Perkotaan dan Kawasan Pedesaan Menurut Permenkes RI Nomor 43 Tahun 2019 di Kabupaten Luwu Utara: Implementation of Manpower Types at Urban and Rural Health Centers According to Permenkes RI Number 43 of 2019 in North Luwu Regency Kurnaesih, Een; Rusydi, Arni Rizqiany; Handayani, Dewi Sry
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 1 (2024): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i1.1694

Abstract

ABSTRAK Latar Belakang: Persyaratan ketenagaan di puskesmas berdasarkan permenkes RI nomor 43 tahun 2019 meliputi dokter dan/atauDokter/ dokter gigi. Tenaga Kesehatan (perawat, bidan, tenaga promosi kesehatan dan ilmu perilaku, tenaga sanitasi lingkungan, nutrisionis, tenaga apoteker dan/atau tenaga teknis kefarmasian dan ahli teknologi laboratorium medik. Puskesmas dapat menambah jenis tenaga kesehatan lainnya meliputi terapis gigi dan mulut, epidemiolog kesehatan, entomolog kesehatan, perekam medis dan informasi kesehatan. Tenaga Non Kesehatan harus mendukung kegiatan ketatausahaan, administrasi keuangan, sistem informasi, dan kegiatan operasional lain di Puskesmas. Metode: Metode yang digunakan dalam penelitian ini adalah kualitatif dengan pendekatan fenomenologi. Informan dalam ditentukan dengan teknik purposive sampling yaitu pemilihan informan dengan beberapa pertimbangan yaitu pengambil kebijakan dalam satu instansi dan staf yang mengetahui tentang kepegawaian dengan pengumpulan data wawancara, telaah dokumen dan observasi. Hasil: Input dari implementasi jenis ketenagaan berupa kualitas sumber daya manusia, Anggaran, Fasilitas dan Metode yang digunakan. Proses dari implementasi jenis ketenagaan berupa perencanaan dan strategi dalam memenuhi jenis ketenagaan. Output dari implementasi jenis ketenagaan adalah ketersedian tenaga berdasarkan permenkes nomor 43 tahun 2019. Kesimpulan: Implementasi jenis ketenagaan di puskesmas kawasan perkotaan dan kawasan pedesaan menurut permenkes nomor 43 tahun 2019 sudah berjalan sesuai dengan sistem yang ada walaupun masih ada jenis ketenagaan yang belum terpenuhi yaitu tenaga non kesehatan karena belum menjadi prioritas dalam pengusulan tenaga.   ABSTRACT Background: Staffing requirements at puskesmas based on Permenkes RI number 43 of 2019 include doctors and / or doctors / dentists. Health workers (nurses, midwives, health promotion and behavioral science workers, environmental sanitation workers, nutritionists, pharmacists and/or pharmaceutical technical personnel and medical laboratory technologists. Puskesmas can add other types of health workers including dental and oral therapists, health epidemiologists, health entomologists, medical recorders and health information. Non-health workers must support administrative activities, financial administration, information systems, and other operational activities at the health center. Method: The method used in this research is qualitative with a phenomenological approach. Informants were determined using purposive sampling technique, namely the selection of informants with several considerations, namely policy makers in one agency and staff who know about staffing with data collection interviews, document review and observation. Results: Inputs from the implementation of the type of staffing in the form of the quality of human resources, budget, facilities and methods used. The process of implementing types of staffing is in the form of planning and strategies in fulfilling types of staffing. The output of the implementation of the type of staffing is the availability of personnel based on Permenkes number 43 of 2019. Conclusion: The implementation of types of staffing in urban and rural health centers according to Permenkes number 43 of 2019 has been running in accordance with the existing system, although there are still types of staffing that have not been fulfilled, namely non-health workers because they have not been a priority in proposing personnel.
Pengaruh Brand Image Terhadap Kepuasan Pasien dan Pemanfaatan Kembali Layanan Kesehatan pada Unit Rawat di Inap RSIA Malebu Husada Makassar Tahun 2024: The Effect of Brand Image on Patient Satisfaction and Re-Utilization of Health Services at the Inpatient Unit of RSIA Malebu Husada Makassar Year 2024 Syukur, Ayu Pratiwi; Ahri, Reza Aril; Arman, Arman
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 1 (2024): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i1.1698

Abstract

ABSTRAK Latar Belakang: Dalam memanfaatkan pelayanan kesehatan, pelanggan dipengaruhi oleh beberapa pertimbangan, salah satu yang mempengaruhi pertimbangan pelanggan ialah adanya Brand Image yang tinggi dari sebuah rumah sakit. Tujuan: Untuk menganalisis pengaruh brand image terhadap kepuasan pasien dan pemanfaatan kembali layanan kesehatan pada instalasi rawat inap RSIA Malebu Husada. Metode: Rancangan penelitian ini menggunakan analisis jalur (Path Analysis).  Populasi penelitian ini sebanyak 128 responden dan sampel sebanyak 56 responden. Teknik Sampling yang digunakan adalah Accidental Sampling.  Penelitian ini menggunakan instrumen Servqual. Hasil: lokasi dan fasilitas (<p=0,001) dan kinerja karyawan(<p=0,037) secara langsung berpengaruh signifikan secara langsung terhadap kepuasan pasien di unit rawat inap. Kepuasan pasien berpengaruh signifikan terhadap pemanfaatan kembali layanan kesehatan dengan nilai signifikansi (<p=0,13). Lokasi dan fasilitas berpengaruh signifikan secara tidak langsung terhadap pemanfaatan kembali layanan kesehatan melalui kepuasan pasien sebagai variabel intervening dengan nilai signifikansi (<p=0,034). Identitas rumah sakit (>p=0,781) dan pelayanan yang diberikan (>p=0,996) tidak berpengaruh signifikan secara langsung terhadap kepuasan pasien. Identitas rumah sakit (>p=0,944), lokasi dan fasilitas (>p=0,208), kinerja karyawan (>p=0,398) dan pelayanan yang diberikan (>p=0,643) tidak berpengaruh signifikan secara langsung terhadap pemanfaatan kembali layanan kesehatan. Identitas rumah sakit (>p=0,767), kinerja karyawan (>p=0,147) dan (>p=0,996) tidak berpengaruh secara tidak langsung terhadap pemanfaatan kembali layanan kesehatan melalui kepuasan pasien sebagai variabel intervening. Kesimpulan: (1) Lokasi dan fasilitas berpengaruh terhadap kepuasan pasien (2) Kinerja karyawan berpengaruh terhadap kepuasan pasien (3) Kepuasan pasien berpengaruh terhadap pemanfaatan kembali layanan kesehatan. (4) Lokasi dan fasilitas berpengaruh terhadap pemanfaatan kembali layanan kesehatan melalui kepuasan pasien sebagai variabel intervening. ABSTRACT Background: Health service user considerations are influenced by various factors, one of which is the frequency with which a hospital promotes its brand image. Objective: Therefore, the purpose of this study was to investigate the impact of brand image on patient satisfaction and the intention of patients to utilize the health service again at the inpatient facility of RSIA Malebu Husada. Method: The design of this study was path analysis (Path Analysis). Then, from a population of 128 respondents, 56 were selected as samples. In the subsequent phase of this research, accidental sampling was employed to gather data and Servqual instrument was utilized. Results: Employee performance (p = 0.037) and location and facilities (p = 0.001) had a significant direct impact on patient satisfaction in the inpatient unit. Following that, with a significance value of p < 0.13, patient satisfaction confirmed a critical influence on patient intention to utilize health services. Furthermore, it was found that patient satisfaction, acting as an intervening variable, had a significant indirect effect on patients' intention to reuse health services, with location and facilities having a notable impact (p = 0.034). Nevertheless, neither existing hospital identity nor services (>p = 0.781 and >p = 0.996, respectively) demonstrated a significant direct impact on patient satisfaction. Furthermore, there was no significant direct effect observed for hospital identity (>p=0.944), location and facilities (>p=0.208), employee performance (>p=0.398), or provided services (>p=0.643) on patients' intention to reuse health services. Furthermore, through patient satisfaction as an intervening variable, hospital identity (>p=0.767), employee performance (>p=0.147), and (>p=0.996) did not have an indirect effect on the patient's intention to reuse health services. Conclusion: (1) Patient satisfaction is influenced by location and facilities; (2) Patient satisfaction is determined by employee performance; (3) Patient satisfaction is the determining factor in patient intention to reuse health services; and (4) Patient satisfaction acts as an intervening variable between location and facilities and patient intention to reuse health services.
Implementasi Pending Klaim BPJS Kesehatan Berdasarkan Permenkes No 26 Tahun 2021 di RS Ibnu Sina: Implementation of Pending BPJS Health Claims Based on Permenkes No. 26 of 2021 at Ibnu Sina Hospital Hasbullah, Ayu Oktaviani; Maidin, H. Alimin; Machmud, Nur Ulmy
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 2 (2024): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i2.1699

Abstract

ABSTRAK Latar Belakang: Sesuai Peraturan Menteri Kesehatan No.26 Tahun 2021 dalam pelaksanaan jaminan kesehatan tentang pedoman Indonesian Case Base Groups (INA-CBG) merupakan acuan bagi Fasilitas Kesehatan Rujukan Tingkat Lanjutan. Sistem INA-CBG menyediakan aplikasi tersendiri dalam penginputan berkas klaim serta menggunakan metode sistem pembayaran prospektif untuk membayarkan klaim kepada FKRTL. Pending klaim adalah pengembalian berkas klaim oleh BPJS Kesehatan yang telah diajukan oleh pihak rumah sakit dikarenakan terdapat persyaratan yang belum lengkap atau tidak sesuai sehingga perlu direvisi kembali oleh petugas casemix. Berkas klaim pasien yang tidak sesuai dengan ketiga aspek verifikasi tersebut maka pihak BPJS akan mengembalikan berkas klaim tersebut atau mengalami pending klaim. Metode: Metode penelitian yang digunakan adalah kuasi kualitatif dengan pendekatan fenomenologi. Data primer diperoleh dari wawancara mendalam (Indepth Interview). Data sekunder diperoleh berdasarkan berkas pending dari hasil verifikasi klaim selama tahun 2021, 2022 dan 2023 di RS Ibnu sina. Penelitian ini dilaksanakan di Unit Casemix RS Ibnu Sina. Hasil: Adanya kekeliruan kode penyakit dalam hal kode kontrol, kode gabung, dan kesesuaian kode prosedur dan diagnose utama. Hal ini menjadi sangat dilema bagi rumah sakit karena regulasi terkait koding di BPJS sering kali berubah-ubah, hal tersebut mengharuskan seorang koder untuk selalu mengikuti perubahan yang ada. Namun pembagian informasi tersebut tidak diperoleh secara merata oleh coder sehingga pengetahuan petugas koding kurang merata. Kesimpulan: Berdasarkan analisis input terkait umber daya manusia pada petugas koding di RS Ibnu Sina belum sesuai. Berdasarkan analisis proses pengajuan klaim pasien BPJS Kesehatan di RS Ibnu Sina sebagian besar sudah sesuai dengan regulasi yang terlampir pada Permenkes No 26 Tahun 2021. Berkas persyaratan klaim dan pelaksanaan pengajuan klaim pasien BPJS RS Ibnu Sina sudah sesuai dengan regulasi dan kaidah koding pada Permenkes No 26 Tahun 2021. Pengiriman klaim BPJS Kesehatan mayoritas rata-rata lebih dari 90% klaim layak. ABSTRACT Background: In accordance with the Minister of Health Regulation No.26 of 2021 in the implementation of health insurance regarding the Indonesian Case Base Groups (INA-CBG) guidelines is a reference for Advanced Referral Health Facilities. The INA-CBG system provides a separate application for inputting claim files and uses a prospective payment system method to pay claims to FKRTL. Pending claim is the return of claim files by BPJS Health that have been submitted by the hospital because there are incomplete or inappropriate requirements that need to be revised again by casemix officers. Patient claim files that are not in accordance with the three aspects of verification, the BPJS will return the claim file or experience pending claims. Method: The research method used is quasi qualitative with a phenomenological approach. Primary data were obtained from in-depth interviews. Secondary data were obtained based on pending files from the results of claim verification during 2021, 2022 and 2023 at Ibnu Sina Hospital. This research was conducted at the Casemix Unit of Ibnu Sina Hospital. Results: There are errors in disease codes in terms of control codes, merge codes, and the suitability of procedure codes and main diagnoses. This is a dilemma for hospitals because regulations related to coding in BPJS often change, which requires a coder to always follow the changes. However, the distribution of information is not evenly obtained by the coder so that the knowledge of coding officers is uneven. Conclusion: Based on the analysis of inputs related to human resources in coding officers at Ibnu Sina Hospital, it is not appropriate. Based on the analysis of the process of submitting claims for BPJS Health patients at Ibnu Sina Hospital, most of them are in accordance with the regulations attached to Permenkes No. 26 of 2021. The files of claim requirements and the implementation of BPJS patient claims at Ibnu Sina Hospital are in accordance with the regulations and coding rules in Permenkes No. 26 of 2021. The majority of BPJS Health claim submissions average more than 90% of eligible claims.
Pengaruh Beban Kerja Fisik dan Mental dengan Stress Kerja Terhadap Kinerja Perawat di Unit Rawat Inap RSUD Labuang Baji Makassar: The Effect of Physical and Mental Workload with Job Stress on Nurse Performance in the Inpatient Unit of Labuang Baji Hospital Makassar Rahmat, Saripa Khadijah; Russeng, Syamsiar S; S, Ikhram Hardi
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 1 (2024): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i1.1700

Abstract

ABSTRAK Latar Belakang: Keluhan letih, pening atau pusing yang dapat mengakibatkan terjadinya stress kerja pada perawat. Penyebab keluhan tersebut yang dapat mengakibatkan stress kerja disebabkan karena kondisi kerja yang menegangkan serta giliran tugas shist pagi, sore dan malam. Hal ini memicu terjadinya stress kerja karena jumlah perawat yang tidak sesuai dengan jumlah pasien yang meningkat setiap tahunnya. Untuk meningkatkan kualitas dan kinerja perawat, faktor stress kerja sangat perlu dikelola agar perawat dapat berperan memberikan asuhan keperawatan kepada pasien dengan baik dan bertanggung jawab untuk menetukan kualitas dan keamanan perawatan pasien. Metode: Jenis penelitian yang digunakan dalam penelitian ini adalah kuantitatif. Desain penelitian yang digunakan adalah observasional analitik dengan pendekatan Cross Sectional Study. Teknik yang digunakan untuk pengambilan sampel pada penelitian ini adalah probability sampling dengan teknik proportionate stratified random sampling dimana sampel ditetapkan sesuai dengan yang dikehendaki dengan jumlah sampel sebanyak 133 responden. Instrument pengumpulan data berupa oxymeter, kuesioner NASA-TLX dan kinerja perawat, wawancara dan observasi. Analisis data pada penelitian ini yaitu menggunakan Path Analysis dengan SmartPLS 4. Hasil: Didapatkan pengaruh beban kerja fisik terhadap stress kerja (p=0,942). Beban kerja mental terhadap stress kerja (p=0,000). Beban kerja fisik terhadap kinerja (p=0,061). Beban kerja mental terhadap kinerja (p=0,000). Stress kerja terhadap kinerja (p=0,000). Beban kerja fisik dengan stress kerja terhadap kinerja (p=1,004). Beban kerja mental dengan stress kerja terhadap kinerja (0,007). Kesimpulan: Ada pengaruh beban kerja mental terhadap stress kerja, ada pengaruh beban kerja mental terhadap kinerja dan ada pengaruh beban kerja mental dengan stress kerja terhadap kinerja. Kepada pimpinan agar selalu memantau perawat dengan melalui survei-survei penelitian atau dengan terjun langsung agar lebih dekat dengan perawat. ABSTRACT Background: Complaints of fatigue and dizziness which can result in work stress in nurses. The causes of these complaints which can result in work stress are due to stressful working conditions and shift work shifts in the morning, afternoon and night. This triggers work stress because the number of nurses does not match the number of patients which increases every year. To improve the quality and performance of nurses, work stress factors really need to be managed so that nurses can play a role in providing good nursing care to patients and are responsible for determining the quality and safety of patient care. Method: The type of research used in this research is quantitative. The research design used was analytical observational with a Cross Sectional Study approach. The technique used for sampling in this research was probability sampling with a proportionate stratified random sampling technique where the sample was determined according to the desired number of samples of 133 respondents. Data collection instruments include an oximeter, NASA-TLX questionnaire and nurse performance, interviews and observations. Data analysis in this research uses Path Analysis with SmartPLS 4. Results: it was found that the effect of physical workload on work stress was (p=0.942). Mental workload on work stress (p=0.000). Physical workload on performance (p=0.061). Mental workload on performance (p=0.000). Job stress on performance (p=0.000). Physical workload with work stress on performance (p=1.004). Mental workload with work stress on performance (0.007). Conclusion: There is an influence of mental workload on work stress, there is an influence of mental workload on performance and there is an influence of mental workload and work stress on performance. Leaders should always monitor nurses through research surveys or by going directly to get closer to nurses.
Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan dan Minat Kembali Pasien Rawat Inap di Rumah Sakit Ibnu Sina Kota Makassar: Analysis of the Effect of Service Quality on Satisfaction and Interest in Returning Inpatients at Ibn Sina Hospital, Makassar City Khaerunnisa, Aulia; Maidin, Alimin; Sumiaty, Sumiaty
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 2 (2024): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i2.1701

Abstract

ABSTRAK Latar Belakang: Rumah sakit merupakan fasilitas pemerintah yang dibangun sebagai pelayanan kesehatan untuk masyarakat. Secara umum, rumah sakit memberikan pelayanan kesehatan yang bermutu dan terjangkau untuk masyarakat dalam rangka meningkatkan kesehatan masyarakat. Setiap rumah sakit baik dalam kota dan daerah memiliki tantangannya tersendiri dalam menyukseskan pelayanan bagi pasien. Dalam memenuhi kebutuhan pasien, pelayanan prima menjadi utama dalam pelayanan di rumah sakit. Pasien yang puas akan menjadi pasien yang loyal, mereka akan kembali ke rumah sakit yang sama. Tujuan: Untuk menganalisis pengaruh kualitas pelayanan rumah sakit terhadap minat kembali pasien rawat inap di Rumah Sakit Ibnu Sina Kota Makassar. Metode: Penelitian ini menggunakan jenis penelitian kuantitatif. Populasi dalam penelitian ini adalah pasien rawat inap di Rumah Sakit Ibnu Sina Kota Makassar. Tehnik Pengambilan sampel pada penelitian ini yaitu accidental sampling, yakni siapa saja yang kebetulan bertemu dengan peneliti dapat digunakan sebagai sampel, bila dipandang orang yang kebetulan ditemui cocok dengan kriteria yang telah ditentukan oleh peneliti. Hasil: Kualitas pelayanan memiliki pengaruh yang signifikan terhadap kepuasan pasien (p=0.000) dengan dimensi kualitas yang paling berpengaruh adalah handal (reability) dengan p=0.000, Tanggap (responsiveness) dengan p=0.000, dan empati (empathy) dengan p=0.000. Kepuasan pasien berpengaruh signifikan terhadap minat kembali pasien dengan p sebesar 0.000. Kualitas layanan berpengaruh signifikan terhadap minat kembali pasien (p=0.000) dan diantara dimensi kualitas pelayanan, Handal (reability) dengan p= 0.020, Tanggap (Responsiveness) dengan p=0.000, dan Jaminan (Assurance) dengan p=0.000 merupakan dimensi kualitas yang memiliki pengaruh yang signifikan terhadap minat kembali pasien. ABSTRACT Background: Hospitals are government facilities built as health services for the community. In general, hospitals provide quality and affordable health services to the community in order to improve public health. Every hospital, both in the city and in the region, has its own challenges in providing successful services for patients. In meeting patient needs, excellent service is the main priority in hospital services. Satisfied patients will become loyal patients, they will return to the same hospital. Objective: The aim of this research is to analyze the influence of the quality of hospital services on the return interest of inpatients at Ibnu Sina Hospital, Makassar City. Method: This research uses a quantitative type of research. The population in this study were inpatients at Ibnu Sina Hospital, Makassar City. The sampling technique in this research is accidental sampling, that is, anyone who happens to meet the researcher can be used as a sample, if it is deemed that the person they happen to meet matches the criteria determined by the researcher. Results: Service quality has a significant influence on patient satisfaction (p=0.000) with the most influential quality dimensions being reliability with p=0.000, responsiveness with p=0.000, and empathy with p=0.000. Patient satisfaction has a significant effect on patient interest in returning with p of 0.000. Service quality has a significant effect on patient return interest (p=0.000) and among the service quality dimensions, Reliability with p= 0.020, Responsiveness with p=0.000, and Assurance with p=0.000 are the dimensions of quality that has a significant influence on patient interest in returning.
Pengaruh Work Engagement dan Effort-Reward Imbalance (ERI) Terhadap Kepuasan Kerja dengan Kinerja SDM Sebagai Variabel Intervening di Instalasi Rawat Inap Rumah Sakit Hapsah Kabupaten Bone: The Effect of Work Engagement and Effort-Reward Imbalance (ERI) on Job Satisfaction with HR Performance as an Intervening Variable at the Inpatient Installation of Hapsah Hospital, Bone Regency Reza, Andi Tenri; Hamzah, Wardiah; Abbas, Hasriwiani Habo
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 1 (2024): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i1.1705

Abstract

ABSTRAK Latar Belakang: Rumah sakit sangat berperan penting dalam kesehatan masyarakat, sehingga terciptanya derajat kesehatan yang tinggi. Rumah sakit juga berperan dalam kuratif dan preventif, yang bertujuan untuk memulihkan kesehatan seseorang dari sakit menjadi sehat dan pencegahan penyakit dengan melakukan promosi kesehatan. Tujuan: Untuk mengetahui (1) Apakah Work Engagement berpengaruh terhadap Kinerja SDM di Rumah Sakit Hapsah Kabupaten Bone; (2) Apakah Effort-Reward Imbalance (ERI) berpengaruh terhadap Kinerja SDM di Rumah Sakit Hapsah Kabupaten Bone; (3) Apakah Work Engagement berpengaruh terhadap kepuasan kerja di Rumah Sakit Hapsah Kabupaten Bone; (4) Apakah Effort-Reward Imbalance (ERI) berpengaruh terhadap kepuasan kerja di Rumah Sakit Hapsah Kabupaten Bone; (5) Apakah kepuasan kerja berpengaruh terhadap kinerja SDM di Rumah Sakit Hapsah Kabupaten Bone. Metode: Rancangan penelitian yang dipakai dalam penelitian ini adalah penelitian analitik obserasional dengan pendekatan Cross Sectional Study. Pengambilan sampel dilakukan dengan metode Total sampling dengan jumlah sampel sebanyak 108 orang. Metode analisis data menggunakan analisis statistik path analysis menggunakan Program SmartPLS. Hasil: Work Engagement berpengaruh terhadap Kinerja SDM, Work Engangment tidak berpengaruh terhadap Kepuasan Kerja, ERI tidak berpengaruh terhadap Kinerja SDM, ERI berpengaruh terhadap Kepuasan Kerja, Kinerja SDM berpengaruh terhadap Kepuasan Kerja. Kesimpulan: Work Engagement tidak berpengaruh terhadap kepuasan Kerja melalui kinerja SDM dan ERI berpengaruh terhadap kepuasan kerja melalui Kinerja SDM di instalasi rawat Inap Rumah Sakit Hapsah Kabupaten Bone. ABSTRACT Background: Hospitals play a very important role in public health, so as to create a high degree of health. Hospitals also play a role in curative and preventive care, which aims to restore a person's health from illness to health and disease prevention by conducting health promotion. Objective: To find out (1) Does Work Engagement affect HR performance at Hapsah Hospital, Bone Regency; (2) Does Effort-Reward Imbalance (ERI) affect HR performance at Hapsah Hospital, Bone Regency; (3) Does Work Engagement affect job satisfaction at Hapsah Hospital, Bone Regency; (4) Does Effort-Reward Imbalance (ERI) affect job satisfaction at Hapsah Hospital, Bone Regency; (5) Does job satisfaction affect HR performance at Hapsah Hospital, Bone Regency. Method: The research design used in this study was observational analytic research with a Cross Sectional Study approach. Sampling was carried out using the Total sampling method with a total sample size of 108 people. The data analysis method uses path analysis statistical analysis using the SmartPLS program. Results: Work Engangment affects HR Performance, Work Engangment has no effect on Job Satisfaction, ERI has no effect on HR Performance, ERI affects Job Satisfaction, HR Performance affects Job Satisfaction. Conclusion: Work Engangment has no effect on Job satisfaction through HR performance and ERI affects job satisfaction through HR performance in the inpatient installation of Hapsah Hospital, Bone Regency.
Pengaruh Brand Image, Kualitas Pelayanan dan Fasilitas Terhadap Kepuasan Pasien Gigi dan Mulut di UPTD Puskesmas Lakawali Luwu Timur: The Effect of Brand Image, Service Quality and Facilities on Dental and Oral Patient Satisfaction at UPTD Puskesmas Lakawali East Luwu Bulan, Sri; Fachrin , Suharni A.; Arman, Arman
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 2 (2024): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i2.1710

Abstract

ABSTRAK Latar Belakang: Data awal yang diperoleh menemukan persentase kunjungan dan rujukan pada pelayanan kesehatan gigi dan mulut UPTD Puskesmas Lakawali Luwu Timur mengalami penurunan selama 5 bulan terakhir pada bulan Januari-Mei tahun 2023. Hasil survey kepuasan pasien pun didapatkan banyaknya jumlah pasien yang tidak puas yaitu 28 (58,3%) pasien yang disebabkan karena kurangnya kelayakan pada brand image, kualitas pelayanan dan fasilitas. Tujuan: Untuk menganalisis pengaruh brand image, kualitas pelayanan dan fasilitas terhadap kepuasan pasien gigi dan mulut Di UPTD Puskesmas Lakawali Luwu Timur. Metode: Jenis penelitian yang digunakan adalah penelitian lapangan (field research) dengan rancangan penelitian kuantitatif melalui pendekatan Cross Sectional Study yang terdiri dari 117 sampel. Hasil: Ada pengaruh antara kualitas pelayanan (=0,008 < 0,05) terhadap kepuasan pasien gigi dan mulut Di UPTD Puskesmas Lakawali Luwu Timur; Tidak ada pengaruh brand image (=1,000) dan fasilitas (=1,000) terhadap kepuasan pasien gigi dan mulut Di UPTD Puskesmas Lakawali Luwu Timur. Saran: Diharapkan kepada organisasi puskesmas harus memperhatikan kualitas pelayanan yang diberikan kepada pasien setiap kali melakukan pemeriksaan ataupun pengobatan karena kualitas pelayanan memiliki pengaruh yang signifikan terhadap kepuasan pasien. ABSTRACT Background: Initial data obtained found that the percentage of visits and referrals to the dental and oral health services of the UPTD Puskesmas Lakawali East Luwu has decreased over the last 5 months in January-May 2023. The results of the patient satisfaction survey also found a large number of dissatisfied patients, namely 28 (58.3%) patients, which was caused by a lack of feasibility in brand image, service quality and facilities. Objective: To analyze the effect of brand image, service quality and facilities on oral and dental patient satisfaction at UPTD Puskesmas Lakawali East Luwu.   Method: The type of research used isfield research with a quantitative research design through a Cross Sectional Study approach consisting of 117 samples. Results: There is an influence between service quality (=0.008 <0.05) on dental and oral patient satisfaction at UPTD Puskesmas Lakawali East Luwu; There is no influence of brand image (=1.000) and facilities (=1.000) on dental and oral patient satisfaction at UPTD Puskesmas Lakawali East Luwu. Suggestion: It is expected that health center organizations must pay attention to the quality of services provided to patients every time they conduct examinations or treatment because service quality has a significant influence on patient satisfaction.
Analisis Faktor Risiko Infeksi Saluran Kemih (ISK) Berdasarkan Diagnosis Dokter Umum di Puskesmas Tanralili Maros Tahun 2022-2023: Studi Retrospektif Cross Sectional: Analysis of Risk Factors for Urinary Tract Infection (UTI) Based on General Practitioner Diagnosis at the Tanralili Maros Community Health Center in 2022-2023: Retrospective Cross Sectional Study Reza, Muhammad Alfi; Diennillah, Fathannia Rizky
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 1 (2024): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v4i1.1711

Abstract

Abstract Background: Urinary Tract Infection (UTI) is a clinical condition in the urinary tract where there are bacteria in the urine caused by microorganisms that have the potential to enter the urinary tract. Urinary Tract Infections (UTI) often cause morbidity and can result in significant mortality. Although the urinary tract is normally free from bacterial growth, bacteria that generally rise from the rectum can cause UTIs. Aim: This study aims to explore the risk factors that influence the incidence of Urinary Tract Infections (UTI) at the Puskesmas Tanralili Maros. Methods: This research uses a cross-sectional retrospective descriptive method using total population sampling technique. Data was obtained through medical records for the 2022-2023 period at the Puskesmas Tanralili Maros and 96 medical records were obtained that were diagnosed with UTI by the general practitioner at the Community Health Center. Data processing was carried out using Microsoft Excel in 2016. Results: The results showed that the prevalence of UTI sufferers in 2022 was 8 people (39.58%) and in 2023 there was an increase of 58 people (60.42%). The highest prevalence of UTI was in the 26-45 year age range, 39 people (40.63%), and the lowest prevalence was in the <5 year age range, 1 person (1.04%). The highest prevalence of UTI was found in women as many as 69 people (71.88%) and in male patients as many as 27 people (28.13%). The highest prevalence of UTI in the education category was SMA (Senior High School), namely 38 people (39.58%), and the lowest prevalence was S2, 1 person (1.04%). The highest prevalence of UTI based on marital status was married patients, namely 73 people (76.04%) and the lowest prevalence was those with divorced status, 3 people (3.13%). The highest prevalence of UTI based on the occupation of housewives is the highest prevalence, namely 44 people (45.83), and the lowest prevalence of employment is not working, TNI and Police, namely 1 person each (1.04%) Conclusion: The prevalence of UTI sufferers in 2023 will increase compared to the previous year. The highest prevalence of UTI occurs in the age range 26-45, gender is female, education category is SMA (Senior High School), based on marital status is a married patient, based on occupation is a housewife

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