cover
Contact Name
Jonhariono Sihotang
Contact Email
jonhariono25@gmail.com
Phone
+6281322445478
Journal Mail Official
probisnis@joninstitute.org
Editorial Address
Perumahan Romeby Lestari Blok BB, Deliserdang, Sumatera Utara, Indonesia
Location
Kab. deli serdang,
Sumatera utara
INDONESIA
ProBisnis : Jurnal Manajemen
ISSN : 20867654     EISSN : 28087240     DOI : 10.62398
ProBisnis: The Management Journal was previously published in print, then in 2020 it was changed to online. This journal has ISSN: 2086-7654( Print) and ISSN: 2808-7240(Online). The scope of this journal is Economics, Management, Marketing, Strategic Management, Entrepreneurship, Leadership etc.
Articles 891 Documents
The Effect of Job Training and Work Environment on Employee Performance Through Job Satisfaction at BPR Alwashliyah: Roni, Shofyan
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.432

Abstract

Employee performance is very determining progress something company Because performance is something very important thing in effort organization For reach objective . If employee own good performance _ naturally will give impact profitable for company vice versa _ if performance employee low so company will experience difficulties and losses in achievement goals that have been determined by the Company. Study This aim For test and analyze influence training and environment Work to performance employee through satisfaction Work in a way direct nor in a way No direct . Approach used _ in study This is approach causal . Population in study This is all over BPR Alwashliyah employees . Deep sample study This use sample fed up totaling 50 people from BPR Alwashliyah . Deep data collection techniques study This use technique documentation , observation , and questionnaires . Deep data analysis techniques study This use approach quantitative use analysis statistics with using the Analysis test Outer Model , Inner Model Analysis , and Hypothesis Testing . Deep data processing study This using the PLS ( Partial Least Square ) software program . Research result This show that in a way direct training , environment work and satisfaction Work influential significant to performance employees , training and environment Work influential significant to satisfaction Work as well as in a way No direct training and environment Work influential significant to performance employee through satisfaction works at BPR Alwashliyah
The Influence of E- Service Quality and Trust on E-Customer Loyalty Through Satisfaction for users of Grab Online Services in Medan City Pasaribu, Lidya Natalia
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.433

Abstract

Objective study This is For analyze the influence of E - service quality and trust on E-customer loyalty through satisfaction user Grab online services in Medan City . The number of respondents in the research was 144 users of Grab online services in Medan City. The sampling technique used was Purposive Sampling with the Non-probability Sampling method. In accordance with data availability and analytical demands, researchers used SPSS version 24 to analyze the data. This research suggests that all variables have a significant influence between direct and mediated relationships starting from E-service quality and trust have a positive and significant influence on satisfaction, E-service quality and trust have a positive and significant influence on E-customer loyalty then Satisfaction has a positive and significant influence on E-customer loyalty. Furthermore, E-service quality and trust have an influence positive And significant towards E - customer loyalty through satisfaction user Grab online services in Medan City
Analysis of Control Activities in Sales Procedures Luthfih, Yussi Dwi; Halawa, Irena Mei Darnis; Wulandari, Amelia Agustri; Linawati, Linawati
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.434

Abstract

This research aims to find out the application of controls on sales procedures at the Sinar Mulya Agung Building Shop. The research method used is qualitative, and the data collection techniques are interviews and documentation. The results showed that the control over the sales procedure at the Sinar Mulya Agung Building Shop was inadequate, this was because the sales documents used were only sales notes and only signed by the sales clerk, the records used were still simple, and there were no financial reports, there was no separation of functions especially related to sales clerks and responsible for inventory. Internal control acts as a bulwark against fraud and error. Companies can prevent and detect unethical practices through proper policies, procedures, and segregation of duties.
Social Interaction Services as Mediation between Corporate Image and Social Interaction Satisfaction Kurniawan, Arief Adhy; Kartawan, Kartawan; Setyawati, Srimurni; Nida, Faridatun
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.435

Abstract

MSMEs are currently growing rapidly, especially MSMEs that provide social interaction services in restaurants or cafes. Social interaction develops along with the existence of social media. This has resulted in competition for MSMEs as social interaction service providers. Consumers who interact socially will return to transactions if they feel satisfaction when interacting socially. Therefore, realizing customer satisfaction is important for MSMEs, so that consumers want to come back and recommend it to others. This research aims to examine the effect of corporate image on social interaction satisfaction, examine the effect of social interaction services on social interaction satisfaction and examine the role of social interaction in mediating corporate image with social interaction satisfaction. This research was conducted on consumers who are socially interacting in restaurants or cafes in Purwokerto. The study was conducted in 58 restaurants or cafes with a consumer sample size of 310 respondents. The analytical tool used is a structural equation model (SEM) with PLS software. This study concludes with the effect of corporate image on social interaction satisfaction. There is an influence of social interaction on the satisfaction of social interaction and social interaction services can mediate the company's image with the satisfaction of social interaction.
Analysis of the Effect of Financial Performance on Stock Prices in Consumer Sector Manufacturing Companies Listed on The Indonesia Stock Exchange for the Period 2017 – 2022 Fadila, Zakia; Hou, Amin; Harianto, Adi; Pasaribu, Deby Siska Oktavia; Hirzi, M. Fakhrul
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.437

Abstract

This study aims to analyze the effect of financial performance on stock prices in consumer sector manufacturing companies listed on the Indonesia Stock Exchange for the period 2017 - 2022. The method used by the author in this study uses descriptive quantitative research methods. This descriptive qualitative research is to determine the effect of financial performance on stock prices in consumption sector manufacturing companies listed on the Indonesia Stock Exchange for the period 2017 - 2022. Population identification in this study is the consumer goods industry sector of the food and beverage industry subsector totaling 26 companies. The sample in this study amounted to 7 food and beverage industry sector companies listed on the IDX 2024. Data analysis in this study used the Structural Equation Model Partial Least Square (SEM-PLS). The results of this study are partially ROE has no positive and insignificant effect on stock prices in Consumer Sector Manufacturing Companies Listed on the Indonesia Stock Exchange for the period 2017 - 2022, 2) partially ROA has a positive and insignificant effect on stock prices in Consumer Sector Manufacturing Companies Listed on the Indonesia Stock Exchange for the period 2017 - 2022, 3) partially DER has a positive and insignificant effect on stock prices in Consumer Sector Manufacturing Companies Listed on the Indonesia Stock Exchange for the period 2017 - 2022. 4) simultaneously ROE, ROA and DER have a positive and insignificant effect on stock prices in Consumer Sector Manufacturing Companies Listed on the Indonesia Stock Exchange for the period 2017 - 2022
The Influence of Employee Performance and Service Quality on Customer Satisfaction at Bernard's Guesthouse Tuktuk Siadong Samosir K Tarigan, Adrian; Saragih, JR; Wardati, Jumadiah; Nasution, Nurul Suci Anggraeni
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.440

Abstract

This study aims to determine the effect of employee performance and service quality on customer satisfaction at Bernard's Guesthouse Tuktuk Siadong Samosir. The research method used is descriptive quantitative method with data analysis, namely validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, simple linear regression analysis, multiple linear regression analysis, coefficient of determination (r2), and hypothesis testing. The population in this study were all employees at Bernard'S Guest House as many as 30 people. The data source of this research is primary data by using a research instrument in the form of a questionnaire. The results of this study indicate that partially employee performance variables (X1) and service quality variables (X2) have a significant positive effect on customer satisfaction (Y) at Bernard's Guesthouse Tuktuk Siadong Samosir.
Influenceservice Qualityand Prices on Customer Satisfaction PT Alfamart Trijaya Tbk SM Raja 3 Pematang Siantar Butar-Butar, Diana Florenta; Panjaitan, Hadi; Sitanggang, Augustinus Suryadi; Barus, Ben Setiawan; Nainggolan, Anju Bherna D.
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.441

Abstract

This research is motivated by the large number of Alfamarts so the author is interested in finding out about the influence of service quality and price on customer satisfaction at Alfamart Sm Raja 3 Pematang Siantar. However, each person has a different point of view in assessing the service they experience and the customer satisfaction they receive. The level of customer satisfaction really depends on the quality of a product, whether in the form of goods or services they consume. One of them is at Alfamart Sm Raja 3 Pematang Siantar. The aim of this research is to determine the effect of service quality on customer satisfaction at Alfamart Sm Raja 3 Pematang Siantar. This type of research is field research, while the nature of this research is quantitative research. The population of this research is all customers of Alfamart Sm Raja 3 Pematang Siantar. The population used is unlimited. In this study, the sample required for this research was 50 respondents.
Provincial palm production analysis East Kalimantan 2016-2020 Rahmawati, Siti
ProBisnis : Jurnal Manajemen Vol. 15 No. 1 (2024): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v15i1.409

Abstract

This research aims to determine the influence of labor variables and land area on palm oil production in East Kalimantan Province. The dependent variable used is Palm Oil Production, while the independent variables used are Labor and Land Area. The data used in this research is secondary data which examines data for the 5 (five) year period 2016 – 2020 with districts/cities in East Kalimantan Province. The research method used is panel data regression analysis. The results of this research are that the Labor variable has a significant and positive effect on Palm Oil Production in 10 Regencies and Cities of East Kalimantan Province, and Land Area has a significant but negative effect on Palm Oil Production in 10 Regencies and Cities of East Kalimantan Province.
Analysis of the human development index in East Java Province 2017-2021 Hartini, Debby Putri
ProBisnis : Jurnal Manajemen Vol. 15 No. 1 (2024): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v15i1.411

Abstract

This research aims to determine Population, Education and Minimum Wages on the Human Development Index. The dependent variable is the Human Development Index, while the independent variables are Population, Education and Minimum Wage. The data used in this research is secondary data which examines data for 5 (five) periods 2017 – 2021 with Regencies/Cities in East Java Province. The research method used is panel data regression analysis. The tool used to carry out testing is Eviews 9. The tests used in this research are the FE, CE, RE, Chow, Hausman and LM tests. The results of this research are: 1) Population is significant and has a positive effect on the Human Development Index in the Regency/City of East Java Province, 2) Education is significant and has a positive effect on the Human Development Index. and 3rd) Minimum Wage has a significant negative effect on the Human Development Index.
Building a sustainable pop-up coffee shop; case study of rehat coffee Maspul, Kurniawan Arif
ProBisnis : Jurnal Manajemen Vol. 15 No. 1 (2024): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v15i1.420

Abstract

Begin a riveting trip through the revolutionary leaps of Rehat Coffee, a dynamic pop-up coffee shop located in Banjarmasin, Indonesia. Rehat Coffee is pioneering a vibrant modern economic community by seamlessly combining features of the low-cost entrepreneurship, sustainability, and cultural heritage. Rehat Coffee expertly integrates global coffee trends and local preferences through thorough market research, smart collaborations, and environmentally conscientious procedures. This qualitative report thoroughly explores Rehat Coffee's strategic prowess and revolutionary impact on the econoociety, and environment. It'll be interesting to delve into Rehat Coffee's historical narrative, sustainability efforts, and community engagement to discover the tremendous potential of transforming the coffee landscape while encouraging long-term community development. The study sheds the spotlight on the consequences of Rehat Coffee's creative strategy for future entrepreneurs trying to balance profitability and sustainability, thereby motivating a new wave of socially responsible bmy, susiness practices.