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Golden Ratio of Mapping Idea and Literature Format
Published by Manunggal Halim Jaya
ISSN : -     EISSN : 27766381     DOI : https://doi.org/10.52970/grmilf
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences
The Golden Ratio of Mapping Idea and Literature Format (GRMILF) is the first innovative journal in the world that collects and resumes prior research / recent studies. The Golden Ratio of Mapping Idea and Literature Format (GRMILF) aims to make it easier for global readers to get and read resumes from various summaries of research results concisely and clearly. Therefore, the Golden Ratio of Mapping Idea and Literature Format is expected to make it easier for scholars to find research gaps and target the SOTA (State-of-the-art) and novelty in their development. The scope of the article in the Golden Ratio of Mapping Idea and Literature Format (GRMILF) is multidisciplinary and (or) interdisciplinary expertise.The Golden Ratio of Mapping Idea and Literature Format (GRMILF) accepts various approaches in literature reviews (e.g., mapping literature, bibliometric, systematic literature review, etc.).
Arjuna Subject : Umum - Umum
Articles 261 Documents
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Human or Artificial? A Meta-Analysis of the Effects of AI-Driven Marketing Interactions on Consumer Trust, Purchase Intention, and Brand Engagement Mega Aulianda; Yundi Permadi Hakim; L. Lasnoto
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2409

Abstract

This systematic literature review employs the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol to synthesize empirical evidence on the effects of AI-driven marketing interactions including chatbots, virtual assistants, recommendation systems, AI customer service, personalized advertising, and conversational commerce on consumer trust, purchase intention, and brand engagement. Following a comprehensive search across eight reputable databases (Scopus, Web of Science, ScienceDirect, Emerald Insight, SpringerLink, Taylor & Francis, Wiley Online Library, and Sage Journals) for publications between 2019 and 2026, a total of 124 peer-reviewed empirical studies were included in the qualitative synthesis, with 48 studies providing sufficient quantitative data for meta-analytic procedures. The findings reveal that AI-driven marketing interactions predominantly exert positive effects on consumer trust (72% of studies), purchase intention (78%), and brand engagement (68%), contingent upon perceived anthropomorphism, transparency, personalization quality, and system responsiveness. Key mediating variables include perceived value, social presence, customer experience, and cognitive absorption, while privacy concerns, technology readiness, consumer innovativeness, and brand familiarity emerge as significant moderators. This review contributes theoretically by integrating Technology Acceptance Model (TAM), Social Presence Theory, Trust Theory, and Stimulus-Organism-Response (S-O-R) Framework into a comprehensive conceptual model explaining consumer responses to AI marketing. Practically, the findings provide actionable insights for marketers, brand managers, and AI developers to design human-centered, transparent, and ethically responsible AI marketing systems that foster meaningful consumer-brand relationships.
Belonging at Work: A Qualitative Meta-Synthesis of Workplace Inclusion, Social Identity, and Employee Well-Being Maria Ulfah
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2461

Abstract

Organizations today face increasing pressure not only to enhance productivity and performance but also to create work environments where employees feel genuinely accepted, valued, and integrated as meaningful members of the organizational community. This systematic literature review adopts a qualitative meta-synthesis approach to analyze, synthesize, and integrate findings from prior research examining how belonging at work is formed through the interplay of workplace inclusion, social identity recognition, and employee well-being. Workplace belonging represents a critical organizational concern because it directly influences employee engagement, psychological health, work motivation, retention, and the quality of social relationships within organizations. Through a rigorous examination of peer-reviewed articles published between 2014 and 2026 across multiple academic databases, this study identifies several interconnected themes: workplace inclusion as a foundational condition, social identity recognition as a psychological mechanism, psychological safety as a mediating factor, inclusive leadership as a facilitating influence, social support and organizational culture as contextual moderators, and employee well-being as the ultimate outcome. The findings reveal that belonging at work is a multidimensional social-psychological phenomenon shaped by structural organizational practices, interpersonal relationships, leadership behaviors, and cultural norms. This review contributes theoretically by integrating previously fragmented literature into a comprehensive conceptual framework explaining the formation and consequences of workplace belonging. Practically, the findings offer actionable insights for organizational leaders and human resource practitioners seeking to design inclusive workplaces that promote employee health, engagement, and sustainable organizational performance.
Unveiling the Dark Side of Workplace Connectivity: A Qualitative Meta-Synthesis of Digital Presenteeism, Employee Well-Being, and Sustainable Performance Nurhaeda Zaeni; M. Maryadi; Abd. Rajab
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2474

Abstract

Digital communication technologies have transformed workplace operations by increasing flexibility, efficiency, and collaboration. However, they also contribute to digital presenteeism, where employees remain digitally available and responsive despite fatigue, illness, psychological distress, or being outside working hours. This systematic literature review uses a qualitative meta-synthesis approach to examine the relationship between digital presenteeism, employee well-being, and sustainable performance. Based on 139 peer-reviewed articles from Scopus, Web of Science, ScienceDirect, and Emerald Insight, the review identifies key themes such as always-on work culture, blurred work-life boundaries, technostress, hidden labor, productivity paradox, declining well-being, and sustainable performance challenges. The findings show that excessive digital connectivity and constant availability expectations increase techno-overload, emotional exhaustion, work-life imbalance, and burnout. Although digital presenteeism may create short-term productivity, it can weaken long-term employee well-being and organizational sustainability. This study proposes a conceptual framework highlighting the role of organizational support, digital leadership, right-to-disconnect policies, and boundary management practices in reducing the negative effects of digital presenteeism.
The Influence of Trust in Online Shopping on Risk Perception and Repurchase Intention in E-Commerce Raihan Andhika Dhiyaa Putranda; Husna Leila Yusran
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2476

Abstract

This study aims to analyze the influence of experience, perceived reputation, perceived website quality, and perceived security on trust in online shopping and their impact on risk perception and repurchase intention among active e-commerce consumers in Indonesia. The study is motivated by the rapid growth of online shopping activities and the increasingly competitive e-commerce industry, requiring companies to understand the factors that strengthen consumer trust, reduce perceived risk, and encourage repurchase behavior. Unlike purchase intention, repurchase intention reflects consumers’ willingness to continue purchasing from the same platform based on previous shopping experiences and perceived value. This research employed a quantitative approach using a survey method. Data were collected through online questionnaires distributed to 216 active e-commerce users in Indonesia selected using purposive sampling. Respondents were consumers who had previously conducted online shopping transactions through e-commerce platforms. The collected data were analyzed using Structural Equation Modeling (SEM) with AMOS 26 software to examine the relationships among the proposed variables. The findings reveal that experience, perceived reputation, perceived website quality, and perceived security have positive effects on trust in online shopping. Furthermore, trust in online shopping has a positive effect on repurchase intention and significantly influences consumers’ risk perception. Risk perception, however, has a negative effect on repurchase intention, indicating that higher perceived risk reduces consumers’ willingness to make repeat purchases through e-commerce platforms. The findings suggest that consumer trust plays a crucial role in encouraging repurchase intention. Therefore, e-commerce companies should continuously improve website quality, strengthen transaction security, maintain a positive corporate reputation, and provide satisfying shopping experiences to enhance consumer trust, reduce perceived risk, and foster long-term customer relationships through repeated online purchases.
Analysis of Challenges and Optimization Strategies for Supply Chain Management at Aplus Market Stores through a Supply Chain Management (SCM) Approach Wahyu Triono Putra; D. Dailami; S. Sahara; Mhd Riefzky Naufal; Risma Agustina; Rico Armanda Marpaung; Lukman Nul Hakim
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.1478

Abstract

Supply chain management is a crucial element in improving the efficiency and effectiveness of company operations, including managing the distribution of basic necessities. This study aims to analyze the supply chain management strategies implemented at Aplus Market Stores in addressing supply challenges, such as price fluctuations, government policies, and other external disruptions. The research method used was a qualitative approach using observation and in-depth interviews with store owners and employees. The results indicate that the implementation of structured Supply Chain Management can reduce delivery delays, avoid excess or shortages of stock, and improve procurement accuracy. In conclusion, strengthening coordination with suppliers and using a more accurate stock recording system has proven effective in maintaining supply stability at Aplus Market Stores.
The Influence of Digital Leadership and Organizational Culture on Employee Performance in the Industry 4.0 Era O. Olivia; H. Haedar; Suhandra Makkasau
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2283

Abstract

The rapid development of digital technology in the Industry 4.0 era has transformed organizational work patterns, including in the banking sector, which is required to adapt to digital transformation. In this context, employee performance has become a crucial factor in supporting organizational success. This study aims to analyze the influence of digital leadership and organizational culture on employee performance at Bank Sulselbar Masamba Branch in the Industry 4.0 era. This study employed a quantitative research approach using primary data collected through questionnaires distributed to respondents. The study population consisted of all active employees of Bank Sulselbar Masamba Branch, totaling 34 employees in the branch. A saturated sampling technique was applied, in which the entire population was selected as the research sample for this study. The data were analyzed using IBM SPSS Statistics Version 26 through validity and reliability tests, multiple linear regression analysis, the t-test (partial), and the F-test (simultaneous). The results indicate that digital leadership has a positive and significant effect on employee performance, with a significance value of 0.000 (p < 0.05). Organizational culture also has a positive and significant effect on employee performance, with a significance value of 0.003 (< 0.05). Simultaneously, digital leadership and organizational culture have a positive and significant effect on employee performance, as indicated by an F-value of 39.622 and a significance value of 0.000 (p < 0.05). These findings suggest that improving employee performance is determined not only by the effective utilization of digital technology but also by leadership capabilities in managing organizational change and an organizational culture that supports innovation and adaptation to digital transformation.
The Effects of Competence, Leadership Style, and Remuneration on Bureaucratic Reform Implementation at The Supreme Court of The Republic of Indonesia Wifa Diniati; Rina Uswatun Hasanah
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2525

Abstract

This study analyzes the effects of competence, leadership style, and remuneration on the implementation of bureaucratic reform within the Planning and Organization Bureau of the Administrative Affairs Agency of the Supreme Court of the Republic of Indonesia. The study employed a quantitative approach with a cross-sectional survey design. The analysis was based on 60 complete questionnaires that measured competence using five items, leadership style using five items, remuneration using four items, and bureaucratic reform implementation using five items, all rated on a five-point Likert scale. Instrument quality was assessed through item-total correlations and Cronbach's alpha, while the hypotheses were tested using multiple linear regression. To ensure that the inferences were robust to potential heteroskedasticity, the coefficient tests were supplemented with HC3 robust standard errors. The results show that the model explained 86.9% of the variance in bureaucratic reform implementation and was jointly significant (F = 123.757; p < 0.001). Partially, competence had a positive but statistically nonsignificant effect (B = 0.156; p = 0.295), and leadership style also had a positive but nonsignificant effect (B = 0.234; p = 0.121). Remuneration had a positive and significant effect (B = 0.625; p < 0.001) and was the strongest relative predictor. These findings indicate that bureaucratic reform requires integrated human resource management, with an emphasis on a fair, transparent, predictable, and performance-linked remuneration system, without neglecting competence development and change-oriented leadership. The findings should be generalized cautiously because the study focused on a single organizational unit and used perceptual data collected during one observation period.
The Effect of Work Stress, Motivation, and Work Environment on Employee Performance with Work-Life Balance as A Moderating Variable on Employees Arifin Sugianto; Masdar Mas’ud; Abbas Selong
Golden Ratio of Mapping Idea and Literature Format Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v5i2.1882

Abstract

This study aims to investigate the impact of work stress, motivation, and work environment on employee performance, with work-life balance serving as a moderating variable, among PLN UP3 Baubau employees. The data for this study were obtained from employees of PLN UP3 Baubau in 2025, who were willing to participate as respondents. This research utilizes primary data collected through direct field research, where questionnaires/statements were distributed to respondents. The sample was collected using the census method, as the sample size is small, representing the entire population of 92 employees. Data analysis was conducted using descriptive statistical analysis and Partial Least Squares (PLS). The results of this study reveal that work stress, motivation, and work environment have a positive and significant impact on employee performance at PLN UP3 Baubau. Work stress, at a manageable level, can motivate employees to become more focused and productive; however, excessive stress can have adverse effects. Strong motivation increases employees' enthusiasm and commitment to achieving the company's goals, while a comfortable and supportive work environment improves focus and productivity. Furthermore, work-life balance enhances the relationship between work stress, motivation, and the work environment, positively impacting performance. Employees who maintain a good balance between work and personal life tend to be more motivated and efficient in their work. Therefore, PLN UP3 Baubau management needs to improve these aspects to support optimal employee performance on a continuous basis.
The Influence of Emotional Intelligence, Integrity, and Interpersonal Communication on the Performance of Employees Zaitun Faridah; Syahrir Mallongi; M. Mapparenta
Golden Ratio of Mapping Idea and Literature Format Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v5i2.1883

Abstract

This study aims to investigate the relationship between Emotional Intelligence, Integrity, and Interpersonal Communication and the Performance of Representative Employees of the National Population and Family Planning Agency in South Sulawesi Province. The data in this study were obtained from employees at the Representative Office of the National Population and Family Planning Agency of South Sulawesi Province in 2025, who were willing to participate as respondents. This study utilizes primary data collected through direct research in the field, where questionnaires and statement sheets were provided to respondents. A sample size of 94.35 was obtained using the Slovin formula, indicating that the researcher requires 94.35 samples for this study, which will be rounded to 95 respondents. The data analysis technique employed descriptive statistical analysis and SPSS 26.0. The results of the hypothesis test show that Emotional Intelligence has a positive and significant effect on Employee Performance. The better the Emotional Intelligence, the better the employee level. Integrity has a positive and significant effect on Employee Performance; the better the level of Integrity, the better the level of employees in the Representative of the National Population and Family Planning Agency of South Sulawesi Province. Interpersonal Communication has a positive and significant effect on Employee Performance. The better the interpersonal communication, the higher the level of employees at the Representative of the National Population and Family Planning Agency of South Sulawesi Province.
The Effect of Motivation, Work Discipline, and Career Development on Civil Servant Performance Mediated by Job Satisfaction A. Mashuri Djabiruddin; M. Mappamirirng; Yana Fajriah
Golden Ratio of Mapping Idea and Literature Format Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v5i2.1884

Abstract

This study aims to analyze the influence of motivation, work discipline, and career development on the performance of Civil Servants (ASN) through job satisfaction as a mediating variable at the Regional Revenue Agency of South Sulawesi Province. This research employs a quantitative approach, utilizing a survey method with data collected through questionnaires distributed to the entire population, comprising 55 respondents. The data analysis technique used is Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that motivation, work discipline, and career development have a positive and significant effect on team members' job satisfaction. Furthermore, job satisfaction has a positive and significant impact on the performance of civil servants. Additionally, job satisfaction significantly mediates the relationship between motivation, work discipline, and career development and performance. These findings underscore the importance of enhancing motivation, discipline, and career development as strategies to optimize employee performance and increase job satisfaction.

Page 23 of 27 | Total Record : 261

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