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Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali, Badung, Bali, Indonesia
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INDONESIA
International Journal of Green Tourism Research and Applications
Published by Politeknik Negeri Bali
ISSN : -     EISSN : 2721463X     DOI : https://doi.org/10.31940/ijogtra
Core Subject : Social,
International Journal of Green Tourism Research and Applications is focused on green tourism research and applications. Its scope covers philosophies, ideologies, theories, science and technology, practices, and applications of responsible, sustainable, and green tourism; eco-, natural, and village/rural tourism; cultural, religious, and alternative tourism; community-based tourism; all travel, tourism, and hospitality businesses and tourist activities which are or have to be ecologically/environmentally and socio-culturally friendly.
Articles 95 Documents
The Impact of Tourism Pollution and Entrepreneurs’ Role to Finding Sustainable Waste Management Solutions in Kuta, Seminyak, and Ubud Shantika, Budi; Yanti, Ni Kadek Winda; Septiadji, Rudi Rindang
International Journal of Green Tourism Research and Applications Vol. 7 No. 2 (2025): December 2025
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v7i2.127-143

Abstract

The rapid growth of tourism in Bali, one of the world's leading tourist destinations, has contributed to an escalating waste management crisis. This research aims to assess the impact of tourism-related waste generation in Kuta, Seminyak, and Ubud and evaluate the effectiveness of existing waste management policies. This study employs a qualitative research approach, focusing on waste distribution patterns and the tourism sector's contribution to plastic waste. The participants in the study include waste management authorities, tourism-related businesses, and local communities. Data were collected through interviews and field observations to identify key sources of waste and evaluate policy implementation. Data analysis was conducted using thematic analysis to identify recurring issues and challenges. The results indicate that tourism-related businesses, particularly luxury resorts and restaurants, generate over 60% of Bali's plastic waste. Despite efforts such as the 2019 plastic ban, weak enforcement, inadequate infrastructure, and inefficient waste disposal systems continue to cause pollution and landfill overflow. The study highlights critical gaps in waste collection, recycling facilities, and policy enforcement. It suggests that tech-driven waste collection services, large-scale recycling plants, and sustainable product alternatives could offer viable solutions. Additionally, implementing sustainability-focused education programs and community-based initiatives is essential for long-term waste reduction. The research implies that stricter policy enforcement, infrastructure investment, and enhanced collaboration between the government, businesses, and local communities are necessary. Future research should focus on the feasibility of waste-to-energy projects and the impact of sustainable tourism practices on waste management.
Situ Gunung Nature Tourism Park: Applying the Ecotourism Principle of The International Ecotourism Society (TIES) Ansharil Haq, Ramiz; Manalu, Triana; Habibi, Ahmad
International Journal of Green Tourism Research and Applications Vol. 7 No. 2 (2025): December 2025
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v7i2.144-155

Abstract

This study analyses the application of eight ecotourism principles set forth by The International Ecotourism Society (TIES) in Situ Gunung Ecotourism, Sukabumi, West Java, Indonesia. The study adopts a qualitative methodology incorporating Focus Group Discussions with destination managers, tour guides, and security staff. The research assesses the conformity of Situ Gunung’s Ecotourism activities with the concepts of TIES. Research demonstrates that Situ Gunung successfully alleviates environmental repercussions by measures including visitation restrictions, bans on animal feeding, and sustainable infrastructure development. Environmental and cultural education is advanced through community involvement, signage, and traditional performances such as Degungan and Kecapi Suling music at the Amphitheater. The suspension bridge and additional attractions are sustainably maintained through regular safety assessments. Community empowerment is manifested through local engagement in tourism activities, cultural conservation, and infrastructure administration. The study concludes that Situ Gunung effectively incorporates TIES concepts, harmonizing tourism development with environmental and cultural sustainability. The report advocates for the enhancement of cultural preservation programs and the implementation of transparent revenue management to bolster the long-term sustainability of ecotourism. Situ Gunung exemplifies sustainable ecotourism, illustrating the utilization of natural and cultural resources for community empowerment and environmental preservation.
Sustainable Heritage Tourism in Urban Settings: Evaluating Glodok Chinatown’s of Jakarta Tourism Carrying Capacity Nugroho, Fajar Aditya; Utami, Heryanti; Silvia; Hadi, M. Fiqri Haikal; Rata, Jeiel Offenedius Revinius
International Journal of Green Tourism Research and Applications Vol. 7 No. 2 (2025): December 2025
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v7i2.178-190

Abstract

Urban heritage tourism increasingly contributes to cultural preservation and sustainable urban development, yet destinations in dense metropolitan settings often face acute pressure from rising visitation. This study evaluates the tourism carrying capacity of Glodok Chinatown, Jakarta’s oldest Chinese heritage district, by assessing its physical, socio-cultural, economic, environmental, and managerial components. Using a qualitative exploratory approach supported by field observations, regulatory review, and interviews with local residents, business actors, heritage experts, and government officials, the study provides a multidimensional analysis of capacity constraints. Results indicate considerable disparities between potential and reality. While the area’s Physical Carrying Capacity (PCC) and Real Carrying Capacity (RCC) remain structurally limited by narrow streets, mixed-use density, and constrained public spaces, the Effective Carrying Capacity (ECC) is found to be only 104 visitors per day. In contrast, actual visitation reaches 1,000–1,500 tourists on regular days, with spikes of over 5,000 visitors during major cultural festivals. This excess contributes to congestion, increased waste accumulation, deterioration of heritage structures, reduced walkability, and commercialization of cultural practices. Socio-economically, tourism benefits remain unevenly distributed, with small local MSMEs facing competition from larger commercial actors. Managerially, fragmented governance, sectoral decision-making, and the absence of an integrated heritage management entity hinder sustainable development efforts. The findings underscore the need for capacity-based planning through zoning, visitor flow redistribution, improved interpretation systems, and strengthened community participation to ensure Glodok’s cultural authenticity and long-term resilience.
Green Behaviour of Tourists in the Cultural Heritage Destination of Borobudur Temple Prinanda, Nathaniel Aji; Tirtawati, Ni Made; Mertha, I Wayan
International Journal of Green Tourism Research and Applications Vol. 7 No. 2 (2025): December 2025
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v7i2.167-177

Abstract

Tourism is one of the economic sectors that has a major impact on ecosystems, so its sustainability is receiving increasing attention in academic literature. The sustainability approach cannot be seen from the destination as the supply side only, but also from the demand side, namely tourists. However, limited research has examined the behavioral side of tourists, particularly the factors driving green behavior in cultural heritage destinations leaving a critical gap in understanding demand-side sustainability.  As a UNESCO World Heritage site, Borobudur Temple faces challenges in maintaining sustainability amid high tourist activity. Although conservation efforts have been implemented, the extent and drivers of tourists’ green behavior remain unclear. This study employs a quantitative design using a structured questionnaire distributed to 160 purposively selected domestic tourists at Borobudur Temple. Data were analyzed using descriptive statistics and Structural Equation Modeling (SEM) with SmartPLS to identify the influence of internal and external factors on green behavior. The findings reveal that environmental aspects dominate tourist green behavior, followed by social and economic aspects. Internal factors, particularly trusted values, show a slightly stronger influence than external factors, although aesthetic experience also plays a key role. Conversely, destination knowledge and habitual green actions were found to be weak points. These results highlight the need for sustainability strategies that combine value-based education, improved informational tools, and behavioral nudges to help translate environmental awareness into consistent tourist actions.
Green Tourism Implementation Strategy in Ecotourism Development in Garut Regency Adiatma, Dani; Rukma, Deden Firman Syuyaman
International Journal of Green Tourism Research and Applications Vol. 7 No. 2 (2025): December 2025
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v7i2.109-126

Abstract

Garut Regency holds considerable potential for ecotourism development, yet faces a persistent implementation gap characterized by poor infrastructure, environmental degradation, and weak policy enforcement, despite supportive regulations. This study aims to comprehensively analyze the internal and external factors influencing Garut's ecotourism and formulate integrated green tourism strategies to address this gap. Employing a qualitative descriptive case study approach, data were obtained through literature review and policy document analysis, including scholarly articles, local policy documents (e.g., RIPPDA, strategic plans), and other credible secondary sources. The data were analyzed using qualitative content analysis within a SWOT framework. The findings indicate that while Garut benefits from diverse natural and cultural resources and a rising interest in green tourism, infrastructural deficiencies, substandard services, environmental threats, and lax law enforcement offset these strengths. To overcome these barriers, four strategic directions are proposed: (1) strengthening governance and policy enforcement, (2) promoting community-based ecotourism, (3) developing green infrastructure and service quality standards, and (4) executing authentic green marketing initiatives. This study underscores the urgency of closing the implementation gap. It offers actionable recommendations for stakeholders including government, communities, and the private sector to promote authentic and sustainable ecotourism practices at the local level.
Nature-Based Tourism and Mental Health: A Study of “Green Therapy” for Tourists in Bali Wirawan, Putu Eka; Yani, Ni Wayan Mega Sari Apri
International Journal of Green Tourism Research and Applications Vol. 7 No. 2 (2025): December 2025
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v7i2.156-166

Abstract

This study investigates the relationship between nature-based tourism and tourists’ mental health through the concept of green therapy in Bali, a destination renowned for its diverse natural landscapes and wellness traditions. Green therapy is conceptualized as a psychological restoration process derived from direct interaction with natural environments, where elements such as vegetation, forest ambience, flowing water, and natural sounds contribute to stress reduction, emotional regulation, and improved cognitive clarity. Using a qualitative design, data were collected from fifteen tourists through in-depth interviews and focus group discussions, and analysed using thematic analysis to identify core experiential patterns. The findings indicate that engagement with Bali’s natural settings including forest walks, terraced rice fields, meditation, and yoga, significantly enhances emotional well-being, reduces anxiety, and strengthens self-awareness. However, the restorative potential of these experiences is diminished by overtourism and overcrowding in popular destinations. These results underscore the need for sustainable and decentralized destination management that preserves ecological quality while maintaining therapeutic value. The study further suggests integrating green therapy principles into tourism planning to enhance visitor well-being and support long-term sustainable development. Overall, the research contributes empirical insight into how Bali’s natural assets can function as an effective medium for psychological healing.
Analysis of Receptionist Service Quality to Increase Guest Satisfaction at Hotel Yusro Jombang Safitri, Risa Hani; Mataram, I Gusti Agung Bagus; Widana, I Putu Krisna Arta
International Journal of Green Tourism Research and Applications Vol. 3 No. 2 (2021): December 2021
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v3i2.58-68

Abstract

This study aimed to analyze the level of receptionist service quality in increasing guest satisfaction at Hotel Yusro Jombang, East Java. The number of samples used was 60 respondents, with a purposive sampling data collection technique. The primary data collection method for service quality variables is using a questionnaire that has been tested for its validity and reliability. The analysis technique used is Customer Satisfaction Index, Servqual, and Importance Performance Analysis, presented in a Cartesian diagram. This study indicates that there is a negative, positive and neutral gap between guest perceptions and expectations. Customers are satisfied with the services provided because the value of the positive gap is more than the negative. The quality level of receptionist service in improving guest satisfaction at Hotel Yusro Jombang has been good, because the value of customer satisfaction index (CSI) of 90.22% is in the range of 81%-100%, meaning, in general, the guest satisfaction index at Hotel Yusro Jombang is on the "very satisfied" criteria. Next, based on the result of importance-performance analysis, each indicator's position in the cartesius diagram found an indicator that is a priority to be fixed, i.e., indicator in the A quadrant and an indicator that is an achievement to be maintained indicator which is in the B quadrant. As for indicators that are considered most satisfying by guests, they are X3 indicators, X5 indicators, and X10 indicators, each of them has a score of 0.04.
The Implementation of Green Housekeeping Management at The St. Regis Bali Resort Mangku Setiawan, I Gede; Triyuni, Ni Nyoman; Budarma, I Ketut; Antara, Dewa Made Suria
International Journal of Green Tourism Research and Applications Vol. 3 No. 2 (2021): December 2021
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v3i2.69-76

Abstract

This research focuses on analyzing the implementation of green housekeeping management at The St. Regis Bali Resort. The data of the research was collected through observation, interview, questionnaires’ distribution, and documentation. The questionnaires were distributed to the 38 employees of the Housekeeping Department. Quantitative analysis was used to analyze the data. The research results using the frequency distribution of Likert scale with 5 (five) scales on the SPSS version 25.0 stated that the average value of the indicators related to the implementation of green housekeeping management on the questionnaire was a value of 4 or very well implemented. It is proved that the concept of green housekeeping management at The St. Regis Bali Resort has been implemented very well in the daily operations. It aims to preserve the environment, saving energy, and ensure maximum guest satisfaction.
Tourist Satisfaction Level of Front Office Department Staff Services at Tanadewa Resort & Spa Ni Luh Made Sri Trisna Dewi; Sutarma, I Gusti Putu; Susanto, Budi; Budiarta, I Putu
International Journal of Green Tourism Research and Applications Vol. 3 No. 2 (2021): December 2021
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v3i2.40-48

Abstract

The purpose of this study is to analyze customer satisfaction on the service of the front office department staff at Tanadewa Resort & Spa and to describe the indicators that need to be improved and maintained by the front office department staff at Tanadewa Resort & Spa. The sample used in this study were tourists who stayed at Tanadewa Resort & Spa in March - July 2021. The sampling technique used was incidental random sampling with a total sample of 50 respondents. Data were collected by questionnaires distributed to respondents, then the data obtained were processed using SPSS version 26. The analytical techniques used were servqual analysis and Importance Performance Analysis. Servqual is used to analyze the level of tourist satisfaction with services obtained which can be seen from the gap results, while Importance Performance Analysis is used to group service quality indicators into a Cartesian diagram to describe indicators that need to be improved and maintained. The results of this study indicate that customer satisfaction with the service of the front office department staff at Tanadewa Resort & Spa is still not good, because of the 15 service quality indicators there are 9 indicators with negative gap values ​​and 6 indicators having positive gap values. And there are 4 indicators whose performance must be improved and 5 indicators whose performance must be maintained by the front office department staff at Tanadewa Resort & Spa in order to increase customer satisfaction.
Balinese Women's Role and Gender Gap in the Sustainable Tourism Development Budi Shantika; Ernawati, Ni Made; Sarja, Ni Luh Ayu Kartika Yuniastari
International Journal of Green Tourism Research and Applications Vol. 3 No. 2 (2021): December 2021
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v3i2.49-57

Abstract

This study aims to determine women's role and involvement in the development of sustainable tourism in Bali and to know how Balinese women are the main drivers of cultural and environmental preservation in Bali. The study uses a qualitative method of literature review. The research stage was carried out by collecting literature sources, both primary and secondary. Balinese women have a vital role in the preservation of culture and the environment in Bali. It can be concluded that Balinese women are the drivers of sustainable tourism in several tourism sectors, such as culinary tourism, cultural tourism, and environmental conservation. Balinese women are pioneers in the development of culinary tourism, especially traditional culinary in Bali but are not given many chance to participate in development planning actively. Balinese women are still collided by the patriarchal hegemony in the local traditional culture.

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