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Jurnal Industri dan Teknologi Samawa (JITSA)
Published by Universitas Teknologi Sumbawa
ISSN : 27753158     EISSN : 27238687     DOI : https://doi.org/10.36761/jitsa.v3i2.1898
Core Subject : Engineering,
Industrial & Manufacturing Engineering
JITSA (Jurnal Industri & Teknologi Samawa) adalah publikasi ilmiah yang dikelola oleh Program Studi Teknik Industri, Fakultas Rekayasa Sistem, Universitas Teknologi Sumbawa (UTS), Nusa Tenggara Barat. Jurnal JITSA berfokus pada kajian tentang: (1) Sistem Manufaktur, (2) Riset Operasional, (3) Desain dan Pengembangan Produk, (4) Teknologi Manufaktur, (5) Studi Kerja, (6) Ergonomi, (7) Sistem Logistik, (8) Sistem Bisnis, ( 9) Rekayasa Kualitas dan Keandalan, (10) Sistem Informasi dan Manajemen Pengetahuan, (11) Pemodelan Sistem, (12) Optimalisasi Usaha Kecil Menengah (UKM), (13) Optimalisasi Sektor Publik, (14) Pendidikan Teknik Industri.
Arjuna Subject : Teknik (semua kategori) - Tenik Industri dan Manufaktur
Articles 96 Documents
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Pelayanan Riska Amelia; Yetti Meuthia Hasibuan; Denny Walady Utama
Jurnal Industri dan Teknologi Samawa Vol 5 No 1 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i1.3536

Abstract

PT. Panorama Destination Medan is a travel agent that has European and Asian markets. This PT is located on Jalan Air Bersih No. 55 Medan. In its services, PT. Panorama Destination always makes every effort to achieve customer satisfaction. However, in the last few months PT. Panorama Destination experienced a decrease in passengers, unlike in previous months, this occurred due to unsatisfactory service for passengers. The aim of this research is to find out what attributes need to be improved. Based on the results of data processing and data analysis that has been carried out, it can be concluded that: Based on calculations carried out to measure the level of service quality provided by PT. Panorama Destination, the results obtained are that the level of service quality that has been obtained does not satisfy passenger expectations, where the Responsiveness dimension has a Negative Gap value which has a satisfaction value of 3.730 and an importance value of 3.738 so it has a Gap value of -0.008 2. From the Dimension that has a negative Gap value, namely Responsiveness then Attributes that must be considered in efforts to increase passenger satisfaction are attributes a. Employees are very responsive in handling passenger complaints b. Employees are always eager to help passengers
ANALISIS KUALITAS FRIED CHICKEN HISANA DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) Nadia Puspita; Yetti Muthia Hasibuan; Uun Novalia Harahap
Jurnal Industri dan Teknologi Samawa Vol 5 No 1 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i1.3577

Abstract

This research aims to determine the causes of the decline in the quality of fried chicken and how to improve the quality of fried chicken at Fried Chicken Hisana using the Quality Function Deployment (QFD) method. The method used in this research is the Quality Function Deployment (QFD) method. The research instrument is a questionnaire distributed to Hisana Fried Chicken consumers. From the results of research based on the QFD method on the HOQ matrix, it is known that the highest value of the temperature parameter in the House of Quality (HOQ) frying process is 124.92 (50.85%). This is because the correlation matrix between the important attributes and the technical parameter attributes influences many attributes such as the level of doneness of the fried chicken, the texture of the creaminess and the aroma of the fried chicken. These results will affect the final quality of the fried chicken. Where the attribute improvement ratio value in this condition, the maturity level has a value of (0.75), which is a high improvement value among other attributes. This shows that these two attributes must be improved and paid attention to by Hisana Fried Chicken. Quality improvement that can be done is by improving the quality of the chicken maturity level attribute by paying attention to the temperature during the frying process.
ANALISIS KESEHATAN DAN KESELAMATAN KERJA (K3) MENGGUNAKAN METODE HAZARD IDENTIFICATION AND RISK ASSESSMENT (HIRA) PADA BAGIAN SILO DI PT. SANTOSA UTAMA LESTARI MOYO Iksan Adiasa; Nabilla; Arum Agrus Marsiwah; Bagas Afif Budianto
Jurnal Industri dan Teknologi Samawa Vol 5 No 1 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i1.3784

Abstract

PT. Santosa Utama Lestari is a company that operates in the field of processing agricultural products, namely corn, which is located in Moyo Hilir District, Sumbawa Regency. As a company that operates in the field of processing agricultural products, of course there are risks that occur to PT workers. Santosa Utama Lestari, such as when moving corn, when carrying out machine repairs and so on. Based on the results of the hazard identification that has been carried out, there are 5 potential hazards at PT. Santosa Utama Lestari in the Corn Silo section. The potential dangers include dust and corn droppings in the silo, machines working on the silo, lots of material around the silo, and workers who often rush up the silo stairs, as well as workers who do not use Personal Protective Equipment (PPE) when climbing up. silos. The aim of conducting this research is to minimize the risk of work accidents occurring in the corn silo section at PT. Santosa Utama Lestari Moyo. The method used is Hazard Identification and Risk Assessment (HIRA). This research is expected to minimize the risk of work accidents in the silo section at PT. Santosa Utama Lestari Moyo so that workers can avoid work accidents.
PERANCANGAN ALAT BANTU UNTUK MEMINIMALISIR PANAS PADA RUANG PRODUKSI CV. IKHWANUDIN BERDASARKAN ANALISIS LINGKUNGAN KERJA DAN BEBAN KERJA MENGGUNAKAN VALUE ENGINEERING Suryani; Iksan Adiasa; Nurul Hudaningsih; Koko Hermanto
Jurnal Industri dan Teknologi Samawa Vol 5 No 1 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i1.3787

Abstract

CV. Ikhwanudin is a company engaged in tofu production in Sumbawa Regency which was founded in 2013. CV. Ikhwanudin has a fairly large production site with a production capacity of 150 kg of soybeans per day. Based on the results of observations, it is known that the working environment temperature was 45.8°C in the CV production room. Ikhwanudin. The environmental temperature is higher than the worker's body temperature. Based on work environment problems at CV. Ikhwanudin, it is necessary to design equipment to minimize heat in the tofu production room. Workload is measured using a Visual Analogue Scale (VAS) questionnaire and designing tools to minimize worker burden due to the work environment using the Value Engineering (VE) method. Based on the calculation results of the working environment temperature at CV. Ikhwanudin is quite high, namely an average of 34.80 degrees because there are 5 tofu cooking stoves in the production room. , Workload of workers at CV. Ikhwanudin is quite high so improvements need to be made. There is no significant influence between the work environment and workload based on the results of the correlation test and tools with values of 4.9 x 10-4, 7.4 x 10-2, 2, are obtained. 3x10-3 based on proposal 1 with a very low cost of IDR 7,650,000.
Perencanaan Produksi Cairan Pembersih Dengan Metode Rata-rata Bergerak dan Pemulusan Eksponensial Ruspendi; Rusmalah; Patria Adhistian
Jurnal Industri dan Teknologi Samawa Vol 5 No 1 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i1.3878

Abstract

Laboratories that are quite productive in designing and developing products that have been made and marketed on an internal scale include floor cleaning liquid, hand washing liquid and dish washing liquid. It's just that most of the products are produced based on customer orders or make to order. So when there are orders in large quantities, customers have to wait a little, between two and three days, because cleaning fluid products have to be produced first. The estimated need for Handsoap products is 49 liters, floor cleaning fluid is around 75 liters, dishwashing liquid is estimated at 81 liters by testing the forecasting method, the forecasting method that should be used as a basis for decision making is used to estimate the need for Handsoap products using the 4-month moving average method. The forecasting method for estimating the need for floor cleaning fluid products is the exponential smoothing method ? = 0.2. And the forecasting method for estimating the need for dishwashing liquid products is the exponential smoothing method ? = 0.2 which has a relatively smaller error value compared to other models.
Pengendalian Kualitas Ban Vulkanisir Di CV. Sinar Kencana Dengan Metode SQC Nia Kurniasih; Khasbunalloh; Patria Adhistian
Jurnal Industri dan Teknologi Samawa Vol 5 No 2 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i2.4122

Abstract

CV. Sinar Kencana Abadi is a service company engaged in the field of retreading used tires that are processed into new tires. In its production process, the company still has a challenge in the form of defects in tire products caused by internal and external factors of the company, so that the products produced do not meet the quality standards set by the company. The purpose of this study is to identify the cause of defects in retreaded tires, to analyze whether product defects are still within control limits and to provide suggestions for improvement to improve the quality of retreaded tire products at CV. Sinar Kencana Abadi. This study uses a statistical quality control (SQC) method and applies seven tools with the following research results, the factors that cause defects are Inflated Tires and Unripe Tires in retreaded tire products. From the two defects, it is known that the total defect in Inflated Tires is 75pcs and the total defect in Unripe Tires is 71pcs. This is due to five factors such as humans, machines, methods, raw materials, and the environment which are the root of the problem. And then the company makes improvements to optimize its production process, including providing training to employees, carrying out routine machine maintenance, and selecting good raw materials as well as conducting direct supervision of defective products produced.
ANALISIS HUBUNGAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI MENGGUNAKAN REGRESI LINIER BERGANDA Salwa Regiena Setiawan; Wahyu Widhiarso
Jurnal Industri dan Teknologi Samawa Vol 5 No 2 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i2.4160

Abstract

Humans are organizational resources that play an important role in achieving company goals. To achieve organizational goals, of course, there must be a leader who has the ability to influence the motivation of other individuals in the organization. The Surakarta City Cooperatives, SMEs, and Industry Service provides cooperative and micro, small, medium enterprises (MSMEs) and industry services. In July 2023, the Head of Division and Coordinator were replaced, but after the replacement there were several problems in administration and preparation of activities that were classified as large and fatal. This study aims to identify the effect of leadership on employee performance and the relationship between the two variables. The method used is Multiple Linear Regression. Based on the calculations, it shows that employee performance is influenced by decision making (X1), motivation (X2), communication skills (X3), responsibility (X5), and the ability to control emotions (X6). The correlation coefficient (r) of 0.586 shows that the relationship between leadership and employee performance is moderate.
Analisa Business Strategy Planning Menggunakan Analisis SWOT dan Analytic Network Process (ANP) di PT. Heksa Artha Sakti Seiman mas jaya daeli; Achmad Misbach
Jurnal Industri dan Teknologi Samawa Vol 5 No 2 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i2.4363

Abstract

PT Heksa Artha Sakti is a subsidiary of Heksa Group, which is responsible for distributing all products from Heksa Group. Distributor offices of PT. Heksa artha sakti are located almost throughout Indonesia, In the midst of tough competition in Indonesia, PT. Heksa artha sakti has competitors who have a very large market share, so that sales are unstable for six months which is an indication of the need to evaluate and improve the company's marketing management itself. The purpose of this study is to adjust the criteria that have been ranked and weighed and to assist decision makers with the company's vision and mission. This study uses SWOT analysis and Analytic Network Process (ANP). The selection of company strategies considered at PT Heksa Artha Sakti is the company's management capability (0.121335), the company has adequate facilities (0.088277), high-quality products (0.111173), and uses less modern technology in production (0.081609). The four sub-criteria are Because based on the results of the ANP priority analysis, respondents gave the highest priority to these sub-criteria. The results of the ANP priority analysis show that the selection of the right strategy for the company is priority 1, establishing relationships with new customers, expanding the marketing area by using sales techniques and using existing technology and purchasing raw materials at medium cost with the same quality, which has the highest weight based on the limiting value, namely 0.067936, this proves that it is important to make improvements to management, especially in the marketing sector, to achieve the company's goals.
PERANCANGAN ULANG ALAT PEMBAKARAN IKAN DENGAN METODE QUALITY FUNCTION DEPLOYMENT Nurulinzany; Tamara
Jurnal Industri dan Teknologi Samawa Vol 5 No 2 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i2.4370

Abstract

The abundant seafood in South Sulawesi, especially Makassar, provides a great opportunity for people to start a food stall business. Traditional cuisine is one of the attractions in the city of Makassar. One of the traditional cuisines that is in great demand is grilled fish, both for immigrants and people who live in Makassar. The purpose of this study is to design a fish grilling tool with the Quality Function Deployment (QFD) approach. The QFD method is a method in designing products/services based on consumer needs. The results of identifying consumer needs are used to compile a quality house or House of Quality (HOQ). Based on HOQ, the highest weights are the size of the fish grilling tool (17.7%), the charcoal container (17.6%), and the rectangular design (15%). So the design carried out by the researcher is a fish grilling tool that has automatic charcoal disposal and a fan measuring 100x40x90cm and a fish grilling tool that can be folded so that it is easy to carry and move.
PERANCANGAN PENGEMBANGAN USAHA PERCETAKAN MENGGUNAKAN BUSINESS MODEL CANVAS PADA CV. KEDAI KAOS MAKASSAR Riskawati; Nur Khaerani Busri; Iksan Adiasa; Fachriadi
Jurnal Industri dan Teknologi Samawa Vol 5 No 2 (2024): JITSA
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v5i2.4385

Abstract

CV. Kedai Kaos Makassar was established in 2013, which is one of the SMEs engaged in screen printing services where the raw materials are t-shirts. The problem that currently arises in the SME is the demand for custom products which is still difficult to fulfill and complete on time by the SME owner. The purpose of the study was to develop a printing business using the Business Model Canvas (BMC). The type of research used was qualitative research. The results of the study showed that to develop the printing business of CV. Kedai Kaos Makassar, what must be done is to add customer segments with communities, value proportions by producing their own production materials, adding channels to the website, key activities with convection machines and with additional costs for convection production and convection machine maintenance costs. Based on the results of the SWOT analysis, external and internal factors were obtained, namely strengths, weaknesses, opportunities and threats. The business development plan that must be carried out is to convect plain t-shirts that will be screen printed.

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