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Journal of International Conference Proceedings
Published by AIBPM Publisher
ISSN : 26220989     EISSN : 2621993X     DOI : https://doi.org/10.32535/
JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online publication of each proceedings is sponsored by the conference organizers and hence no additional publication fees are required. JICP helps the Conference Organisers to increase impact of their conference with Online Abstract Book and also fullpaper book and Indexed Publication of the abstracts. JICP has vision which is to publish scholarly empirical and theoretical research articles, offering the authors and readers alike an academic rigor as well as professional development.
Arjuna Subject : Umum - Umum
Articles 1,522 Documents
THE IMPACT OF QUALITY OF PREPAID ELECTRICITY SERVICE AND EMPLOYEE’S PERFORMANCE ON CUSTOMER’S SATISFACTION IN PT. PLN (PERSERO) GORONTALO, AREA OF TELAGA Endi Rahman
Journal of International Conference Proceedings (JICP) Vol 2, No 1 (2019): Proceedings of the 3rd International Conference of Project Management (ICPM) Bal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i1.424

Abstract

The purpose of this study is to see whether PT PLN (Persero) Gorontalo Area of Telaga is concerned with the quality of prepaid electricity service and employee performance simultaneously in providing satisfaction to its customers. The Synergy between the products (prepaid electricity services) and employee’s performance can provides best service to customers. The method used in this research is an associative research causal, namely research that reveals problems and examines the relationship or influence of two or more. While causal research is research whose relationship has an influence between two or more variables. The Analysis of research data was using validity and reliability tests and multiple regression tests, multiple correlation tests, hypothesis tests and multiple determination tests. By the results of the analysis through questionnaires processed using the SPSS application, it can be concluded that the quality of prepaid electricity services and employee’s performance has an influences on customer satisfaction. The conclusions that drawn by the research has been done with the quality of prepaid electricity service and employee’s performance have a significant influences on customer satisfaction in PT. PLN (Persero) Gorontalo, Area of Telaga.
Modeling of Co-Creation in the Adventure Tourism: Empowering the Role of Customer Participation to Strengthen Behavioral Intention (Best Practice: Tourism Village Nglangeran - Gunung Kidul DIY) Sri Ismulyati; Hubertina Karolina Ngarbingan; Ginta Ginting
Journal of International Conference Proceedings (JICP) Vol 5, No 2 (2022): BEFIC Conference Proceeding
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v5i2.1762

Abstract

Adventure tourism is one of the sectors that undergoes a rapid growth with potential market that is estimated to provide 9% of GDP of a country. However, the great opportunity has not yet to be optimized by business doers, particularly in Indonesia, whereas invisibly Indonesia has natural resources that can be managed well to offer adventure tourism. In short, business doers particularly in tourism field are challenged to encourage the growth of adventure tourism. Therefore, this paper suggests a conceptual model of co-creation by involving customer participation to explore facts on field on how far the role of consumer involvement as co-producer in creating value (unique experience). Co-creation becomes the key success of adventure tourism that is still becoming a phenomenon and research gap that needs further evidence. Value co-creation by involving consumers to participate will encourage satisfaction and revisit intention that will impact on business sustainability. The paper proposes conceptual model developed on the basic of empirical study and can be used to conduct research in the development of tourism industry. Preliminary research (obsevation) has been conducted  in the Special Region of Yogyakarta (DIY), namely: Nglanggeran Tourism Village (Gunung Kidul Regency). This tourist village represents the spectrum of integrative development of tourism and the creative economy producing attractive and creative adventure. Empirically the objective proposing this modeling can provide trigger to develop further research on value co-creation by referring to service dominant logic paradigm especially in the tourism sector. Keywords: Adventure Tourism, Behaviour, Co-creation Value, Customer Participation, Experience.
Proposed New Positioning and Omnichannel Strategy of Local Fragrance (Case Study: House of Medici) Carolina Raras Ajeng Daniswara; Asnan Furinto
Journal of International Conference Proceedings Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i3.1312

Abstract

Local product brands are growing rapidly and many new brands are emerging with quality that is competitive with foreign brands. This indicates that there is intense competition in the local cosmetic product industry. According to a consumer survey by Deloitte in 2018, it still shows that local products dominate the market. House of Medici is a fragrance brand from Indonesia that focuses on perfume products. This research method uses a qualitative approach and a descriptive survey method. Primary data was taken by conducting interviews with the owners and a questionnaire survey. Internal analysis uses STP (Segmenting, Targeting, and Positioning) and 7 P's Marketing Mix. On the other hand, external analysis is carried out with PESTEL and competitor analysis. Furthermore, analyzed using SWOT. Value proposition canvas and omni channel strategy are used for strategy formulation. The results show that current condition of House of Medici with its competitors and needed an Online to Offline strategy that is connected to an omni channel strategy in order to build an integrated distribution platform and marketing channel.
Analysis Of Brand Experience And Brand Satisfaction With Brand Loyalty Through Brand Trust As A Variable Mediation Megasari Gusandra Saragih; Elfitra Desy Surya; Sri Rahayu; Harianto Harianto; Ramadhan Harahap; Slamet Widodo
Journal of International Conference Proceedings (JICP) Vol 2, No 3 (2019): Proceedings of the 5th International Conference of Project Management (ICPM) Yog
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i3.655

Abstract

This research examines the influence of brand experience and brand satisfaction of brand loyalty with brand trust as intervening variable. The samples used in this study were 130 respondents who were Honda motorcycle customers in Medan city. Nonprobability sampling Technique by purposive sampling method is used as a sampling technique. The analysis method is Structural Equation Modeling (SEM) using the AMOS-20 (Analysis of Moment Structure) device. It was found that brand experience and brand Trust have significant effect on brand trust and brand loyalty. Brand Trust is a significant effect on brand loyalty. Brand Trust is a partial mediation the influence of brand experience and brand trust of brand loyalty.
Technopreneurship For Local Economic Empowerment by Innovative Learning Module Herwin Mopangga; Frahmawati Bumulo
Journal of International Conference Proceedings (JICP) Vol 1, No 2 (2018): Proceedings of the 2nd International Conference of Project Management (ICPM) Gor
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (333.642 KB) | DOI: 10.32535/jicp.v1i2.259

Abstract

This research aims to explain the students understanding and mastery of economics and development of technopreneurship-based economics learning module. Qualitative and descriptive approaches were applied for the research which was begun by some observations and Economics and Entrepreneurship learning identification in 15 study programs of diploma and bachelor degree at State University of Gorontalo or UNG. The data was gathered in the forms of documentation, literature studies, and questionnaires purposively distributed to 100 students. The results showed that: 1) Students realized the importance of learning, understanding, and analyzing the development of Economics not only for academic purpose yet for creating new jobs in society; 2) Economics learning results in UNG at academic year 2014/2015 showed satisfying results based on compared achievement percentage of score A, B, and C at 36%, 50%, and 14% respectively; and 3) In order to have more interesting and well-targetted learning, the contextual and applicable Economics learning module needed to be redesigned. That module would facilitate students in understanding the social reality, such as the increment of intellectual unemployment and the importance of creating more innovative entrepreneurship activities. Keywords: module, Economics, technopreneurship.
Merger and Acquisition Analysis in Creating Value for Shareholders in The Infrastructure and Utility Sector Valentina Hemas Widianova; Permata Wulandari
Journal of International Conference Proceedings (JICP) Vol 4, No 1 (2021): Proceedings of the 9th International Conference of Project Management (ICPM) Mal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i1.1136

Abstract

Trough 20 – years period their merger and acquisition (M&A) in sector infrastructure and utilities are the pledge of the most country in the world, especially in Asia with most emerging countries. This study aims to know the relation about M&A activities to value shareholders in infrastructure and utilities sector in during last 20 years and year of crisis in 2020. Observe for acquire and target companies using event study approach to find Cumulative Average Abnormal Return (CAAR) on M&A activities that represent the value for the shareholders. Set event window for 31 days, consist of 15 days before the announcement and 15 days after announcement. Using sample of listed companies who making acquisition activities in Asia which size of the deal above USD 30 million. The result shows that the acquirers give positive CAAR that statistically significant 10% and the targets give positive CAAR statistically significant 5 %. The target company has higher cumulative abnormal average return than the acquirer company. Then M&A activity during crisis shows that for acquirer give positive not significant CAAR with 4,6% abnormal return and target give positive CAAR 3.4% but not significant. The target gives higher CAAR positive for t-15 to t+7 than the acquirer.
Analysis Of The Selection Of Freight Forwarder Services By Using Anaythical Hierarchy Process (AHP) Method To Minimize The Cost Of Shipping Exported Goods M Tirtana Siregar; Dwi Putri Andiani
Journal of International Conference Proceedings (JICP) Vol 2, No 1 (2019): Proceedings of the 3rd International Conference of Project Management (ICPM) Bal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i1.456

Abstract

This study aimed to minimize the cost of shipping export products. The selection of freight forwarders in shipping export goods is performed by direct appointment, this can affect the level of customer satisfaction and the cost of shipping exported goods issued to be high. The method used to select freight forwarders is the Analytical Hierarchy Process (AHP) Method. Calculation of the selection of freight forwarder services by using the Analytical Hierarchy Process (AHP) method can determine the type of freight forwarder services that have the highest weight and the calculation of shipping costs of export goods, furthermore can find out the comparison of costs incurred by the company between using several types of freight forwarder services by using one type of freight forwarders who have the highest weight in the calculation of the Analytical Hierarchy Process (AHP) Method. There are four steps to select freight forwarder services by using the Analytical Hierarchy Process (AHP). Pairwise comparisons is a matrix can be used that can compare weights between criteria and between alternatives. The company in selecting freight forwarder services should use the Analytical Hierarchy Process (AHP) Method due to Analytical Hierarchy Process (AHP) method is implemented to generate an initial feasible solution of freight forwarders performance problems.
Improving the inventory management in PT Integra Indocabinet supply chain Indira Esantya Amalia; Jorge Luis Siesquen Deza; Ahmad Al Fahad
Journal of International Conference Proceedings (JICP) Vol 1, No 1 (2018): Proceedings of the 1st International Conference of Project Management (ICPM) Mal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (29.236 KB) | DOI: 10.32535/jicp.v1i1.152

Abstract

Integra Group is one of Indonesian largest vertically integrated wooden products manufacturer. It was established in 1989 and based in Sidoarjo – East Java. Moreover, Integra Group consists of 8 companies: 5 manufacturing companies (including an indirect subsidiary), 1 distribution company, 2 forestry concession companies and a non-operating holding company, which are fully consolidated under Integra Group. One of those subsidiary is PT Integra Indocabinet that its in charge of manufacturing process. The company produces and sells wooden furniture and other wooden products in the indonesian market and exports its products to the United States, Canada, and Europe. Every month they are able to export in the range of 300 400 containers.The company’s products include indoor furniture, bedroom/casegood furniture, panel furniture, and building components. It also holds forest concession rights. Even though PT Integra Indocabinet have been working in a good way, they are having some troubles about two things: overproduction and defective products, both problems increase the inventory cost and harms its efficiency. Therefore, in order to solve those issues we plan to make demand forecasting analysis through inventory management and apply some lean techniques to avoid shrinkages. That is the main reason why we firmly believe that both problems are inside the company supply chain. Keywords : Supply chain management, overproduction, efficiency, shrinkages, demand forecasting, Indonesia, inventory cost, lean techniques.
Analysis of the Financial Performance of the Largest Consumer Goods Company in Indonesia Before and During the Covid-19 Pandemic (Case Study at PT. Unilever Indonesia Tbk) Sukma Annisa Suwadji; Sri Suryaningsum; Noto Pamungkas
Journal of International Conference Proceedings Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i3.1357

Abstract

This research is case study research at PT. Unilever Indonesia. PT. Unilever Indonesia Tbk is the largest consumer goods company in Indonesia. The novelty of this research is original research, there has never been a case study of financial performance analysis using net profit data for the 2018 to 2021 quarter/interim reports. This research is important to do because of the phenomenon of the COVID-19 pandemic condition in consumer goods companies. This is important considering that in 2020 the COVID-19 pandemic resulted in many sectors being affected by this pandemic, including the Consumer Goods sector. The purpose of this paper is to examine an in-depth analysis of the financial performance of PT. Unilever Indonesia Tbk. The analysis was carried out by comparing the condition of financial performance before and after the Covid-19 condition, with the mean difference analysis technique. Data testing was carried out for the mean conditions of Q1, Q2, Q3 2018 and 2019 before the Covid-19 pandemic with a mean of Q1, Q2, Q3 2020 and 2021 during the Covid-19 pandemic. The hypothesis proposed is that the condition of financial performance conditions before and during the Covid-19 pandemic. The results of this research found that there was no significant difference between the financial performance of PT. Unilever Indonesia Tbk. previous to a pandemic and during the event of pandemic covid-19.
Description of Reasons of People to Work as Government Employee Franky Franky; Thomas Budiman
Journal of International Conference Proceedings (JICP) Vol 2, No 3 (2019): Proceedings of the 5th International Conference of Project Management (ICPM) Yog
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i3.720

Abstract

The Indonesian society are still put respect and hope higher to one profession’s who work at the government agencies, in Indonesia they are known as Aparatur Sipil Negara (ASN). Based on this reason, the Indonesian government urged to have a new paradigm in recruiting their employees. By knowing factors that drives someone to choose ASN as their profession the government can get expertises both in skill and scholarly. This study has resulting some factors that affect respondents to join ASN such as their: current job, parent’s job, pension factor, low work load, and lastly proud. Their willing to join ASN mostly not affected by their: gender, present allowances, not because working as an ASN will be relaxed, not because of the allowance available, not because of their parents’ demand nor no dismissal. Respondents will not join the ASN because lack of fighting spirit and struggles. They will not join ASN because of lack of creativity, not because of bounded, not because hard resignation, not because of slow carier path nor the low salary rate. Among those factors which affect respondents to join ASN or not affecting is their present job. If their present job is not ASN or jobless, then the probability to become an ASN is 41.3%. If their present job is ASN or college students then the probability of desire to be ASN is 84.4%. The profile of the respondents who are desired to be ASN observed from Tree Diagram. The method used in this study are Crosstab and Classification Tree.

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