Journal of Business Studies and Management Review
The aim of the Journal of Business Studies and Management Review (JBSMR) is to be a unique journal in its provision of extraordinary services like quick and professional correspondence with authors, fair and comprehensive articles’ double-blind peer review, prompt results of reviews by our dedicated reviewers and editors, high readership and impact. The scope of the manuscript that can be published in JBSMR is financial management, human resource management, marketing management, production and operation management, retail, e-retail, e-commerce, entrepreneurship, small and medium enterprises, and digital marketing in any Business and Management Discipline.
Articles
261 Documents
<![CDATA[PERFORMANCE OF POLICE PERSONNEL AT JAMBI POLICE (TRANSFORMATIONAL LEADERSHIP STYLE PERSPECTIVE AND WORK MOTIVATION) ]]>
<![CDATA[Steven Kurniawan]]>;
<![CDATA[Sry Rosita]]>;
<![CDATA[Tona Aurora Lubis]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 6 No. 2 (2023): JBSMR, Vol. 6 No.2, June 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v6i2.26185
<![CDATA[The purpose of this study was to describe the transformational leadership style through work motivation on the performance of police officers, to determine and analyze the transformational leadership style that has a significant influence on the performance of police officers, to determine and analyze work motivation has a significant influence on the performance of police officers, To find out and analyze the transformational leadership style has a significant influence on the work motivation of Police Members and to find out and analyze the transformational leadership style through work motivation has an influence on the performance of Police Members. The analytical tool used is PLS analysis. The results of the research that transformational leadership style has no significant effect on the performance of police officers at the Jambi Police. This means that the transformational leadership style does not have a direct influence on the performance of members of the Police at the Jambi Police. Work motivation has a positive and significant effect on the Performance of Police Members at the Jambi Police. This means that if work motivation increases, the performance of police officers will increase. The transformational leadership style has a significant effect on the work motivation of Police Members at the Jambi Police. This means that if the transformational leadership style increases, work motivation will increase. Transformational leadership style has a positive and significant effect on the performance of Police Members at the Jambi Police through work motivation.]]>
<![CDATA[STUDENT PERSPECTIVES ON FINANCIAL LITERACY TO SUPPORT ENTREPRENEURIAL CHARACTER ]]>
<![CDATA[Ahmad Nur Budi Utama]]>;
<![CDATA[Agus Syarif]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 6 No. 2 (2023): JBSMR, Vol. 6 No.2, June 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v6i2.26186
<![CDATA[This article explains students' views on financial literacy to support students' entrepreneurial character. The campus environment plays a role in supporting student entrepreneurial activities. The development of the times followed by increasingly rapid technological developments makes the needs increase and then also has an impact on financial conditions. To respond to this from the beginning, students need knowledge about financial literacy. This study uses qualitative research methods based on data it is known that the level of financial literacy of students is at the level of sufficient literate (25%) and less literate (75%). Then the financial literacy aspect of students is quite good in terms of knowledge and savings, but students do not understand the importance of insurance and investment. It is very important to conduct financial literacy education so that students can understand good financial management to support student entrepreneurial potential. It is expected that educators also play a role in developing students' financial literacy so that these students can apply financial literacy well. Keywords: Entrepreneurship, Entrepreneurial Character, Finance, Financial Literacy, Student Perspective]]>
<![CDATA[DECISION MODEL FOR SUBSIDY HOME PURCHASE THROUGH FACILITIES MODERATED BY CORPORATE IMAGE (STUDY ON SUBSIDIZED HOUSE CONSUMERS IN JAMBI CITY) ]]>
<![CDATA[Anggia Agustini Saputri]]>;
<![CDATA[Syahmardi Yacob]]>;
<![CDATA[Tona Aurora Lubis]]>;
<![CDATA[Hanan Laras Sabrina]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 6 No. 2 (2023): JBSMR, Vol. 6 No.2, June 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v6i2.26243
<![CDATA[This study aims to identify and analyze facilities in improving purchasing decisions with the corporate image as a moderating variable for consumers of subsidized housing in Jambi City. This study has a sample of 140 consumers using a purposive sampling method. The data measurement scale used in this study is the ordinal scale. The data analysis used is quantitative data analysis with data analysis tools using SMART PLS 3.0. This study provides the following conclusions: Facilities have a direct influence on purchasing decisions. Those good facilities will increase consumers to make purchasing decisions. Likewise, an increase in the corporate image can increase purchasing decisions. Vitra company as a moderation is able to increase the effect of facilities on purchasing decisions for consumers of subsidized housing in Jambi City]]>
<![CDATA[FACTORS THAT EFFECT EMPLOYEE PRODUCTIVITY WITH WORK COMPETENCY AS INTERVENING VARIABLE AT FOOD AND BEVERAGE MSMEs IN BATAM ]]>
<![CDATA[Mischelle Lo]]>;
<![CDATA[Agustinus Setyawan]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.26248
<![CDATA[Labour is one of the most important things in measuring the competitiveness of a country. Indonesia's workforce is ranked 51 out of 63 studied by the International Institute for Management Development (IMD) in the World Talent Ranking in 2022. This can be seen based on statistical data on the level of labour productivity released in 2022 by the ILOSTAT (International Labor Organization) agency that Indonesia is still in 107th place out of 185 countries at US $ 13.1 per hour. This study was conducted to examine the effect of work discipline and work motivation on employee productivity with work competence as mediation in Food and Beverage MSMEs in Batam. The research method used is a quantitative approach. The research collected respondents using a questionnaire method through gform for 400 samples. The data were analyzed using SPSS to analyze descriptive data and Smart PLS to test research hypotheses. The results showed that the variables of work discipline and work motivation directly affect employee productivity and indirectly affect through work competency.]]>
<![CDATA[THE INFLUENCE OF CUSTOMER EXPERIENCE ON INTEREST USING THE TIX.ID APPLICATION IN PURCHASING CINEMA TICKETS IN JAMBI CITY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE ]]>
<![CDATA[Ahmad Subhi]]>;
<![CDATA[Erida Erida]]>;
<![CDATA[Yenny Yuniarti]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.26615
<![CDATA[The perpetrator's business can use the internet and digital marketing as a medium for support activities marketing , like For do promotion, buying and selling process. One of them is the emergence of online sites and applications internet-based _ used to help do activity sales or purchase products online. Study This is study descriptive quantitative aim _ To explain the influence Customer Experience and Customer Satisfaction as well as interest_use repeat consumers who have application Tix. Id . Population in research This is user application Tix.Id in Jambi City with sample as many as 75 respondents . Withdrawal sample use non-probability sampling with the technique purposive sampling . Data collection using google form. Deep data analysis techniques study This is Partial Least Square use application SmartPLS . Research results This show that : Customer Experience and Customer Satisfaction influential positive and significant to Interest Use Repeat , Customer Experience influential positive and significant to Customer Satisfaction. CustomerExperience influence interest use repeat through customer satisfaction as intervening variable]]>
<![CDATA[Usulan Strategi Pemanfaatan Brand Ambassador Untuk Meningkatkan Brand Awareness Rabbani ]]>
<![CDATA[Nadhirah Fahrani]]>;
<![CDATA[Cecep Safaatul Barkah]]>;
<![CDATA[Tetty Herawati]]>;
<![CDATA[Lina Aulina]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.26900
<![CDATA[This study aims to look at the condition of the company's business environment by using SWOT analysis to formulate the right strategy to increase Rabbani's brand awareness. Qualitative research with the case study method is the type of research used. From the analysis results, it is known that the company is in quadrant one, which indicates that it needs a growth strategy. One way to be done is to increase brand awareness through brand ambassadors. Brand ambassadors aim to increase brand awareness and drive sales. The selection of brand ambassadors can be determined by considering the characteristics of brand ambassadors, namely transference, congruence, credibility, attractiveness, and strength.]]>
<![CDATA[EFFORTS TO IMPROVE EMPLOYEE PERFORMANCE THROUGH COMPENSATION POLICY AND JOB DESIGN EFFECTIVENESS MEDIATED BY JOB SATISFACTION AT MANDIRI UTAMA FINANCE SERANG BRANCH ]]>
<![CDATA[Henny Ratnasari]]>;
<![CDATA[Agus David Rahmansyah]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.27364
<![CDATA[This study aims to determine the relationship between compensation policy variables and the effectiveness of job design in improving employee performance and job satisfaction in mediating compensation policies and the effectiveness of job design in improving employee performance. Building a model of business phenomena and research gaps in improving employee performance at the Serang Branch of Mandiri Utama Finance with a purposive sampling technique. Data analysis using the SEM-PLS method. The results of the study show 1) Steering policies have a positive and significant effect on job satisfaction, 2) Job design effectiveness has a positive and significant effect on job satisfaction, 3) compensation policies have a positive and insignificant effect on employee performance, 4) Job design effectiveness has a positive influence and significant to employee performance, 5) Job satisfaction has a positive and significant impact on employee performance. 6) Job satisfaction mediates the effect of compensation policy significantly on employee performance, 7) Job satisfaction mediates the effect of job design effectiveness significantly on employee performance.]]>
<![CDATA[EXAMINING FACTORS AFFECTING EMPLOYEE PERFORMANCE IN BATAM CITY SHOPPING MALLS ]]>
<![CDATA[Princessa Tan Widiana]]>;
<![CDATA[Agustinus Setyawan]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.27870
<![CDATA[Globalisation has broadened market prospects for Indonesian industries and concurrently expanded employment opportunities for its citizens. A critical determinant of company improvement is employee performance. This study is centred on identifying factors that influence employee performance, specifically focusing on the mediating role of job satisfaction. The target demographic for this research comprised employees working in shopping malls in Batam City, encompassing 379 respondents who were reached through questionnaire distribution. The methodology involved a descriptive statistical approach and the application of Partial Least Squares (PLS) for data analysis. The findings of the study highlight that organisational commitment, employee communication, and internal branding significantly and positively influence employee performance, with job satisfaction acting as a mediator. This suggests that these factors when harmonised with enhanced job satisfaction, contribute substantially to improved employee performance. This research offers valuable insights for businesses, especially within the retail sector, seeking to enhance employee productivity and overall organisational effectiveness. Â Â ]]>
<![CDATA[IMPACT OF ONLINE CUSTOMER REVIEWS AND RATINGS ON ELECTRONIC PRODUCT PURCHASES: A TOKOPEDIA PLATFORM SURVEY AMONG PRODUCTIVE AGE CONSUMERS IN JAMBI CITY ]]>
<![CDATA[Ikhsan, Feyza Muhammad]]>;
<![CDATA[Yacob, Syahmardi]]>;
<![CDATA[Suleman, Dede]]>;
<![CDATA[Sabrina, Hanan Laras]]>
<![CDATA[ Journal of Business Studies and Management Review Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.27980
<![CDATA[This research aims to elucidate the impact of Online Customer Reviews and Online Customer Ratings on the decision-making process for online purchases on the E-Commerce platform Tokopedia. The study focuses on residents of Jambi City who are of productive age. A purposive sampling method was employed to select 100 respondents as the sample size for this study. Data collection was conducted through a survey questionnaire, and this primary data was analysed using multiple linear regression techniques, utilising the SPSS software for Windows. The findings of this analysis reveal that Online Customer Reviews positively influence purchasing decisions. In contrast, Online Customer Ratings were found to have no significant effect on these decisions. This suggests that while the content of customer reviews plays a crucial role in shaping consumer behaviour and choices on the Tokopedia platform, the numerical ratings assigned by customers do not significantly sway purchasing decisions. These results offer valuable insights into consumer behaviour in the digital marketplace, particularly in the context of e-commerce platforms like Tokopedia, and can inform strategies for online retailers and marketers in optimising customer engagement and sales conversion.]]>
<![CDATA[THE RELATIONSHIP BETWEEN MANAGEMENT FUNCTION IMPLEMENTATION, SOCIAL CAPITAL AND BUSINESS PERFORMANCE OF SMALL CRAFT INDUSTRIES: THE MEDIATING EFFECT OF COMPETITIVE ADVANTAGE ]]>
<![CDATA[Husni Hasbullah]]>;
<![CDATA[Rohman Wilian]]>;
<![CDATA[Al Parok]]>;
<![CDATA[Dahmiri Dahmiri]]>
<![CDATA[ JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023 ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Jambi ]]>
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DOI: 10.22437/jbsmr.v7i1.28032
<![CDATA[The research objective is to describe and model the relationship between the application of management functions, social capital and business performance of small craft industries with the mediating effect of competitive advantage in small craft industries in Jambi City. The research respondents are small craft industry businesses located in regencies/cities in Jambi City. The types of data used are primary and secondary data. Primary data was obtained by distributing questionnaires to small craft entrepreneurs and the results of interviews to key respondents using interview guides, while secondary data was obtained from various interest groups and literature. The classical test was performed with validity test, reliability test and normality test. Two approaches were used to analyze the data, namely qualitative and quantitative approaches using Structural Equation Modeling (SEM). From the results it is concluded that the management function has a significant positive impact on business activity, social capital has a significant positive impact on business activity, competitive advantage has a significant impact on business activity, management function has an impact on business activity through competitive. benefits, and social. Capital has a significant positive impact on business outcomes through competitive advantage]]>
