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Syahmardi Yacob
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Management Department, Faculty of Economics and Business, Universitas Jambi, Indonesia Kampus Unja Pinang Masak, Jl. Raya Jambi-Muara Bulian Km.15 Mendalo Darat, Jambi Luar Kota, Jambi
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Journal of Business Studies and Management Review
Published by Universitas Jambi
ISSN : 2597369X     EISSN : 25976265     DOI : https://doi.org/10.22437/jbsmr
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
The aim of the Journal of Business Studies and Management Review (JBSMR)  is to be a unique journal in its provision of extraordinary services like quick and professional correspondence with authors, fair and comprehensive articles’ double-blind peer review, prompt results of reviews by our dedicated reviewers and editors, high readership and impact. The scope of the manuscript that can be published in JBSMR is financial management, human resource management, marketing management, production and operation management, retail, e-retail, e-commerce, entrepreneurship, small and medium enterprises, and digital marketing in any Business and Management Discipline.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 261 Documents
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THE DAMPAK KONFLIK ANTARA PEKERJAAN DAN KELUARGA TERHADAP KINERJA PEKERJA PEREMPUAN DENGAN KEPUASAN KERJA SEBAGAI MEDIATOR DI PT. KALDU SARI NABATI RANCAEKEK Nurunnadiya Savitri; Hilmiana Hilmiana; Kartono Kartono; Devi Alviani
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28166

Abstract

The aim of this study is to explore the relationship between work-family conflict and employee performance, as well as the effects of job satisfaction and work-family conflict on employee performance. For the study, which was conducted at PT. Kaldu Sari Nabati Indonesia Rancaekek Bandung, 195 married female employees from the Production Department were chosen. A questionnaire was used to collect the study's data, and the statistical product and service solutions (SPSS) program was used for the analysis. The results demonstrate that although work-family conflict does not directly and significantly affect employee performance, it does so when job satisfaction is taken into account as a mediator. Furthermore, employee performance is significantly positively impacted by job satisfaction. These results highlight the crucial role that job satisfaction plays in minimizing the detrimental effects of work-family conflict on employee performance.
THE Pengaruh Inflasi, Suku Bunga, Nilai Tukar, Indeks Persepsi Korupsi, dan Keterbukaan Perdagangan terhadap Investasi Asing Langsung di 6 Negara ASEAN Fiona Fiona; Nasar Buntu Laulita
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28265

Abstract

Every country faced economic instability during the COVID-19 pandemic. Despite the economic instability, some discovered that the number of foreign direct investment inflows increases in most of ASEAN countries. This phenomenon makes investors hard to predict the level of foreign direct investment within the region. The purpose of this research is to understand which are the variables that may have impact on the inflows of foreign direct investment, specifically in ASEAN countries. Therefore, the research is conducted in 6 ASEAN countries that contribute the most to the overall foreign direct inflows in ASEAN from the year 2002 to 2021. This research uses a quantitative approach with panel data regression analysis. This research is tested in both Eviews 12. The result shows that inflation and interest rates don't affect foreign direct investment inflows significantly in the 6 ASEAN countries, whereas exchange rate, corruption perception index, and trade openness have a significant effect on foreign direct investment.
Peran Variabel Kepercayaan dan Pengaruhnya Terhadap Loyalitas Konsumen Jasa Telekomuniasi GSM Suyono Saputra; Yulfiswandi Yulfiswandi
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28307

Abstract

This study explores the impact of brand experience, service quality, customer satisfaction, and trust on customer loyalty within the mobile telecommunications sector in Batam City. The participants of this research were residents of Batam who utilized cellular telecommunications services. Data was collected through an online questionnaire via Google Forms, targeting 300 respondents who were customers of mobile telecommunications services. The data analysis revealed several key findings: 1. A significant positive relationship exists between brand experience and customer loyalty. 2. Service quality is strongly linked to customer satisfaction. 3. There is a notable connection between brand experience and customer trust. 4. Customer satisfaction significantly influences customer loyalty.5. Service quality indirectly affects customer loyalty through customer satisfaction. 6. Interestingly, the study found no direct significant relationship between trust and loyalty, nor between brand experience and loyalty when mediated by trust. These results suggest that while brand experience, trust, and customer satisfaction are important factors influencing loyalty, trust does not directly contribute to building customer loyalty, nor does brand experience impact loyalty through trust. Moreover, maintaining high service quality is emphasized as a fundamental requirement for telecommunications service providers. This research provides valuable insights into the dynamics of customer loyalty in the mobile telecommunications context, offering practical implications for businesses in this industry aiming to enhance their customer retention strategies.
BOOK REVIEW OF POWER IN ORGANIZATIONS BY JEFFREY PFEFFER Nur Hasanah
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28360

Abstract

This book initiated “new wave” organizational studies that begin to edit, prune, apply, and synthesize what we have to see what we do not have yet, what we have too much of, and what we agree on as the basics. What makes this assessment plausible is the fact that Pfeffer has shown that the several perspectives now dotting the field can converge more strongly on a problem than mere lists of properties can. Pfeffer applies multiple perspectives simultaneously to a durable puzzle in organizations and shows not only that power is less puzzling than we thought but also that all perspectives we are currently working with have something to say about how that puzzle can be untangled most meaningfully. In doing so, Pfeffer has made a major contribution in the form of an important book.
THE INFLUENCE OF ENVIRONMENTAL ENTREPRENEURSHIP LEVEL AND ENTREPRENEURIAL CHALLENGES ON THE INNOVATION OF WOMEN ENTREPRENEURS Yayuk Sriayudha; Musnaini Musnaini; Suswita Roza
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28505

Abstract

Entrepreneurship plays a pivotal role in a nation's economic development, and it is essential for women to participate and innovate in this sphere actively. This study seeks to investigate and delineate the following: (1) the correlation between the degree of entrepreneurship, entrepreneurial challenges, the entrepreneurial environment, and the innovation of female entrepreneurs; (2) the interplay between the level of entrepreneurship, entrepreneurial challenges, and the innovation of female entrepreneurs, with the entrepreneurial environment acting as a mediating factor; and (3) the framework of entrepreneurial innovation specific to female entrepreneurs. This research focuses on female entrepreneurs engaged in eco-friendly business practices in the Jambi Province, involving a sample of 200 respondents. A nonprobability sampling technique was employed to select participants. Data collection was carried out using a structured questionnaire. The gathered data was analysed using the Structural Equation Model (SEM/PLS) via the Smart PLS tool. The findings reveal significant links between the degree of entrepreneurship and the entrepreneurial environment, as well as between entrepreneurial challenges and both the entrepreneurial environment and eco-friendly entrepreneurial innovation. The primary goal is to develop an empirical model of eco-friendly entrepreneurial innovation, which can be utilised to promote environmental sustainability by integrating key factors identified in the current study. This research is anticipated to make a significant theoretical contribution to scholars in related fields.
DIAGNOSTIC STUDY: TRANSFORMING RESEARCH GOVERNANCE AT UNIVERSITAS JAMBI – A COMPARATIVE ANALYSIS WITH LPPM OF SEVERAL INDONESIAN UNIVERSITIES Ade Octavia; Linda Handayani; Dwi Kurniawan
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28522

Abstract

The Tridharma of Higher Education, encompassing Education, Research, and Community Service, serves as the cornerstone of higher education's tripartite mission. These integral functions are interdependent and mutually reinforcing, positioning universities as pivotal institutions for fulfilling societal needs in terms of quality human resources, the generation of new knowledge, and providing solutions to a myriad of societal challenges. This study aims to engage in a comparative analysis with other higher education institutions involved in Research and Community Service (LPPM) - specifically USK, UB, UNPAD, and UNHAS - to enhance the performance and governance of UNJA's LPPM. The methodology employed in this research is an interview survey. The findings indicate that USK excels in supporting researchers and offering substantial incentives. UNPAD is noted for its robust foundational data, which forms a critical basis for decision-making. Additionally, UNPAD ensures efficient facilitation of research activities and publication. The standout feature of UB is its user-friendly system, greatly simplifying processes for stakeholders. Finally, UNHAS is commended for its clear direction in research and service execution, alongside well-defined annual targets. This comparative study is instrumental in identifying best practices and potential areas for improvement in UNJA's LPPM, thereby contributing to the broader goal of enhancing the effectiveness of higher education institutions in fulfilling their Tri Dharma. Keywords: Diagnostics, Comparison, LPPM Governance
INTENTION TO BLOOD DONATION: AN EFFECT OF SOCIAL MEDIA Didik Setyawan; Monica Kristanti; Sugiyarmasto Sugiyarmasto; Abdullah Zailani
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.28869

Abstract

Indonesian people are still reluctant to donate blood. Lack of information and low level of awareness are the causes of this phenomena. Social media has a role in delivering comprehensive information about blood donation. This study aimed at examining the effects of social media in influencing individuals to donate blood. The quality of argumentation, interactive, and social media features can increase the positive attitude to donate blood and to establish blood donation intention. Data collection used were online questionnaire of @sahabatdonordarah Instagram followers as many as 200 respondents. The result of hypothesis testing using the AMOS Structural Equation Modeling analysis showed that the quality of argumentation and interactive social media had an effect on the positive attitude of blood donors in forming blood donation intentions, but it was not for social media features. These results indicated that the quality of the argumentation and interactive social media had a strong role in increasing the positive attitude of donating blood which could influence the intention to donate blood.
ECO-INNOVATIVE STRATEGIES: ENHANCING ENVIRONMENTAL AWARENESS AND SHAPING CONSUMER PREFERENCES THROUGH GREEN MARKETING Prasetyo Nurhidayat; Sonia Melati Indah; Ayu Vebiola; Sandri Atmanegara; Ana Nurhasanah; Ade Octavia
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.29117

Abstract

This study delves into the burgeoning field of green marketing and its pivotal role in shaping environmental awareness and influencing consumer preferences. Positioned within the realm of marketing management, this research sets the groundwork for developing hypotheses about the dynamics between green marketing and various dependent variables, aiming to guide future empirical investigations. Employing a qualitative descriptive approach, this research synthesizes insights from an extensive review of academic literature, utilizing resources such as Crossref, Google Scholar, and other esteemed academic platforms. The findings underscore two primary impacts of green marketing: (1) a significant influence on consumer environmental consciousness, and (2) a notable effect on consumer preferences. Beyond these key areas, the study identifies additional factors interplaying with green marketing. These include competitive advantage, environmental sustainability, brand image, Eco Labelling, and Eco Branding. These insights contribute to a more nuanced understanding of green marketing's multifaceted influence and highlight potential avenues for further research in the field.
VALUE CREATION IN E-BUSINESS: A STUDY OF TWO B-TO-B COMPANIES Efendi Efendi
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.29130

Abstract

The current study analyzes the study of Amit and Zott (2001) using the nowadays business practices in two B-to-B companies. The companies utilize value constellations strategies in conducting their business. They re-create values for their business customers. The study intends to find new sources of value creation not discovered in Amit and Zott (2001). Amit and Zott (2001) argue that the sources of value creation in e-business are efficiency, complementarities, lock-in, and novelty. The research uses in-depth interview as a tool in qualitative methodology. Two interviews were conducted on the executives from two e-business companies providing services to other companies in the value chain. After analyzing the data, it was found that, there are two new sources of value creation in e-business, which are the value of information and digital ecosystem. The new findings in this research could be due to the focus of Amit and Zott (2001) on B-to-C customers and the absence of fully-fledged digital ecosystem seen in today’s digital platforms.
ANALYSIS OF THE APPLICATION OF ONLINE TICKET BOOKING APPLICATION ACCESS BY KAI Ririn Agus Triani; Femmy Sofie Schouten
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.29178

Abstract

This study aims to analyze the impact of the implementation of online ticket booking applications on the number of train passengers based on ticket sales data. The development of technology has brought significant changes in the transportation industry, including trains, with the introduction of online ticket booking applications. The analysis method used is a non-parametric statistical test to measure the relationship between the application and the number of passengers. Train ticket sales data for several years before and after the implementation of the application were used in the analysis. The results of the analysis showed a positive relationship between the implementation of online ticket booking applications and an increase in the number of train passengers. The findings support the view that the ease of access and convenience in booking tickets through the app has encouraged more people to use rail services. Although the results of this study indicate the positive impact of implementing online ticket booking applications, there are several other factors that can affect the number of passengers, such as economic factors, promotions, and additional services offered by train operators. Therefore, this study has limitations in considering all these factors. Based on these findings, it is recommended that train operators continue to develop and improve online ticket booking applications as part of their marketing and customer service strategies. This research contributes to understanding how technology can shape consumer behavior in the transportation industry and the extent of its impact on train passenger numbers.

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