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INDONESIA
Jurnal Manajemen Informatika dan Bisnis Digital
Published by Yayasan Literasi Sains Indonesia
ISSN : -     EISSN : 28303016     DOI : https://doi.org/10.55123/jumintal
Core Subject : Science,
Computer Science & IT
JUMINTAL (Jurnal Manajemen Informatika dan Bisnis Digital) merupakan wadah jurnal ilmiah yang terbuka bagi peneliti, dosen dan mahasiswa yang ingin mempublikasikan hasil dan pengembangan ilmu baik secara konseptual maupun teknis yang berkaitan dengan bidang Manajemen Informatika dan Bisnis Digital. JUMINTAL ini diterbitkan oleh Yayasan Literasi Sains Indonesia dan terbit 2 (dua) kali dalam setahun pada bulan Mei dan November.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 91 Documents
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What Do Viewers Talk About? Sentiment and Topic Analysis of Audience Comments on a Samsung Galaxy S26 Review on YouTube Mufidatul Azmi; Ade Vidya Eryanti; Rika Kurniawati
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.7841

Abstract

The rapid growth of digital media has positioned YouTube as a key platform for consumer information seeking, particularly through smartphone review content that shapes purchasing decisions. This study examines audience sentiment and identifies dominant discussion topics within comments on a YouTube review video of the Samsung Galaxy S26 Series. A quantitative descriptive approach was employed using text mining techniques, with data collected via web scraping yielding a dataset of 1,001 comments. The analysis comprised text preprocessing, lexicon-based sentiment analysis using the Indonesian Sentiment Lexicon (InSet), and topic modeling using Latent Dirichlet Allocation (LDA). The results indicate that positive sentiment dominates the discussion, accounting for 665 comments (66.4%), while 336 comments (33.6%) reflect negative sentiment. Positive comments cluster around themes of feature innovation, design appreciation, and favorable product evaluations, while also reflecting active audience engagement through content requests directed at the creator. Negative comments are primarily driven by concerns over screen reliability issues, particularly the green line problem associated with previous Samsung Galaxy devices. These findings highlight the value of YouTube comment analysis as a source of consumer intelligence, offering practical insights for digital marketing practitioners in managing brand perception and communication strategies during new product launch phases.
The Effect of Toxic Leadership on Turnover Intention among Retail Employees in Indonesia: A Post-COVID-19 Quantitative Study Ahmad Rais Habib; Josafat Gracia Ginting; Muhaidir Ikram
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.7850

Abstract

This quantitative study analyzes the influence of toxic leadership on turnover intention in the retail sector in Indonesia in the post-COVID-19 context. Using an explanatory research approach with the PLS-SEM method, data were collected from 170 employees through a purposive sampling technique. The analysis results show that toxic leadership has a very strong positive and significant influence on turnover intention ( β = 0.850, t = 16.440, p < 0.001). Toxic leadership is able to explain the variation in turnover intention by 72.0%, The effect size value of f² = 2.550 indicates a very large effect. Key findings indicate that the Negative Spiritual State which is toxic leadership dimension is the most dominant behavioral manifestation. This is characterized by negative emotional outbursts in leaders, such as high volume, erratic moods, and inconsistent behavior that create uncertainty for subordinates. Retail companies must prioritize improving the quality of first-line leadership and establishing safe feedback mechanisms. Without intervention in leadership culture, other employee retention strategies will be difficult to maintain effectively, which may threaten the company’s operational stability.
Systematic Literature Review: Integrasi Explainable AI dalam Decision Support System untuk Manajemen Risiko dan Krisis Muhammad Damas Fatih; Hamzah Alghifari; Pariyadi Pariyadi; Mohammad Alfiza Rayesa
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8113

Abstract

The growing complexity of risks and crisis situations across various sectors has encouraged the development of Artificial Intelligence-based Decision Support Systems (DSS) to support more accurate, responsive, and data-driven decision-making. These systems are considered valuable because they can help decision-makers analyze uncertainty, recognize potential threats, predict possible impacts, and determine appropriate actions in complex conditions. However, the use of black-box AI models creates serious challenges, particularly regarding transparency, accountability, interpretability, and user trust. Therefore, this study focuses on examining the trend of Explainable Artificial Intelligence (XAI) integration in DSS for risk and crisis management, identifying the XAI methods commonly applied, and revealing research gaps that still need further attention. The study applies a Systematic Literature Review (SLR) method using the PRISMA approach, involving 47 selected articles obtained from Scopus, IEEE Xplore, ScienceDirect, and Google Scholar databases, published between 2020 and 2025. The findings show that XAI plays an important role in improving transparency, interpretability, and trust in AI-based DSS, with SHAP and LIME being the most frequently used methods. Nevertheless, gaps remain, especially limited XAI implementation in real-time crisis scenarios and insufficient human-centered design approaches. This study contributes a conceptual framework integrating DSS, XAI, and risk management.
Akselerasi Ekosistem Pariwisata Halal Global : Peran Strategis Bank Syariah dalam Pembiayaan Infrastruktur dan Integrasi Digital Taufikur Rahman; Sunarsih Sunarsih
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8135

Abstract

Global halal tourism is growing rapidly but is hindered by limited infrastructure and constrained access to Sharia financing. This study analyzes the strategic role of Islamic banks as financiers and digital integration innovators within the halal tourism ecosystem. Using a descriptive-qualitative literature research method, the study reveals three main findings. First, Islamic banks play a dual role as funding providers (via musyarakah and mudharabah) and ecosystem developers. Second, digitalization via AI and blockchain is a key catalyst for operational efficiency and end-to-end service integration. Third, integrating Islamic finance and tourism through digital platforms strengthens the competitiveness of global halal destinations. In conclusion, accelerating this ecosystem requires cross-sectoral collaboration supported by financing innovations and digitalization.
Peran Guru Sandaran dalam Revitalisasi Tata Kelola Manajemen Pesantren Ma’had Al-Zaytun Menuju Kemandirian Santri Baqiya Aini Wahyu Ningtyas; Novia Rahma Aulia; Meity Suryandari
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8158

Abstract

This study aims to analyze the role of mentor teachers in revitalizing the management of Ma’had Al-Zaytun toward fostering student independence in the digital age. The study employs a descriptive qualitative approach, utilizing data collection techniques such as observation, in-depth interviews, and documentation. The research informants consist of mentor teachers and students directly involved in the boarding school-based mentoring system. The results indicate that the management of the Islamic boarding school at Ma’had Al-Zaytun is implemented in a structured manner through the boarding school system and the “one-pipe education system” concept, which integrates religious education, science, information technology, and life skills into a single sustainable system. In its implementation, the mentor teacher plays a strategic role not only as a character guide and informal educator but also as a digital system mediator, a communication liaison with students’ guardians, and a supervisor of students’ expenditures through a cashless system. Mentor teachers also play a role in monitoring technology use, managing student information, and fostering students’ digital literacy and financial literacy through the cashless transaction system. This study confirms that the success of revitalizing the governance of modern Islamic boarding schools is determined not only by systems and leadership but also by the effectiveness of the “guru sandaran” as the primary implementers of character development and digital transformation within the boarding school environment.
Analisis Faktor-Faktor yang Mempengaruhi Continuance Intention Pengguna Website Streaming Tidak Resmi Menggunakan Model Behavioral Acceptance Fenilinas Adi Artanto
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8285

Abstract

This study aims to analyze the factors influencing the continuance intention of users of unlicensed film streaming websites in Indonesia. This study used a quantitative approach with a cross-sectional survey design. Data were collected through an online questionnaire from 163 respondents who had used unlicensed film streaming websites in the past six months. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the help of SmartPLS. The results showed that Convenience and Hedonic Motivation had a positive and significant effect on Satisfaction. In addition, Satisfaction, Trust, and Moral Neutralization had a positive and significant effect on Continuance Intention. Meanwhile, Perceived Risk had a negative and significant effect on Trust. However, Economic Benefit did not have a significant effect on Satisfaction, and Trust also did not have a significant effect on Satisfaction. These findings indicate that the use of unlicensed streaming websites is not only influenced by economic benefits, but also by ease of access, viewing pleasure, trust, and user moral justification. This research is expected to contribute to the development of a behavioral model for the use of illegal digital services and become a reference for official service providers in improving the quality of their services.
Analisis Adopsi eSIM pada Generasi Z Menggunakan Model Modifikasi UTAUT2 Naufal Aqiilah Pratama; Muhammad Rifqi Arviansyah
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8334

Abstract

eSIM is an innovation born from the rapid development of technology and digital connectivity. However, its adoption rate still faces a significant gap, with only 1 million eSIM users out of 332 million mobile subscribers in Indonesia. Generation Z, as digital natives and the largest demographic group at 75.49 million, accounts for 25.54% of internet users with an 87.80% penetration rate, making them a highly relevant subject to explore in understanding the phenomenon of this technology adoption intention. This study seeks to address the aspects influencing the intention to adopt eSIM among Generation Z in Indonesia by applying a modification to the UTAUT2 model. This quantitative research involved 203 Generation Z respondents collected through a purposive sampling method. Model testing was conducted by utilizing SEM-PLS analysis via the RStudio application and the SeminR module. The results show that Performance Expectancy, Social Influence, and Environmental Awareness have a positive and significant effect on eSIM adoption intention. Conversely, Effort Expectancy, Facilitating Conditions, Hedonic Motivation, and Perceived Risk do not have a significant influence. These findings confirm that Generation Z tends to adopt eSIM if the technology is capable of providing practical efficiency, enhancing social image, and promoting environmental sustainability values.
Transformasi Digital melalui Teknologi Berkembang: Tinjauan Literatur terhadap Peluang dan Tantangan Dunita Salsabila Assyifa; Muhammad Ikhsanul Iman
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8533

Abstract

Digital transformation has become an important strategy for organizations to improve efficiency, innovation, and competitiveness through the adoption of emerging technologies. Technologies such as Artificial Intelligence (AI), Internet of Things (IoT), Big Data Analytics, Cloud Computing, and Blockchain provide opportunities to optimize business processes, enhance service quality, and support data-driven decision-making. This study aims to analyze the role of emerging technologies in supporting digital transformation and identify the opportunities and challenges associated with their implementation. The research employs the Systematic Literature Review (SLR) method by examining scientific articles published between 2021 and 2025 from reputable academic databases. The findings indicate that emerging technologies can improve operational efficiency, accelerate information processing, foster innovation, and increase organizational productivity. However, digital transformation implementation still faces challenges, including data security and privacy concerns, workforce readiness, technology investment costs, limited digital infrastructure, and the need for adaptive regulations. Therefore, technological development, digital competency enhancement, and effective governance are essential to ensure sustainable benefits of digital transformation across various sectors.
Evaluasi Tingkat Usability Learning Management System LiVE Unpad dan Google Classroom Menggunakan Metode System Usability Scale (SUS) Agung Setiawan; Muhammad Rifqi Arviansyah
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8553

Abstract

Universitas Padjadjaran operates an official Learning Management System (LMS) called LiVE Unpad to support digital learning activities. However, usage data and pre-survey results indicate a strong student preference for the external platform, Google Classroom. This study aims to quantitatively measure and compare the usability levels of both platforms using the System Usability Scale (SUS) method. A descriptive-comparative quantitative approach was applied, involving 55 students of Universitas Padjadjaran selected through purposive sampling. The SUS questionnaire instrument was adapted into Bahasa Indonesia and successfully passed validity and reliability testing. The results showed that LiVE Unpad obtained a mean SUS score of 63.86 (Marginal High/OK category), while Google Classroom scored 81.91 (Acceptable/Excellent category). Hypothesis testing using the Wilcoxon Signed-Rank test confirmed a highly significant difference in usability levels between the two platforms (p < 0.001). Primary usability issues identified in LiVE Unpad include a disorganized dashboard layout, an outdated interface design, inadequate notification features, and technical instability.  This study produces interface redesign prototype recommendations for LiVE Unpad as a practical contribution.
Analisis Kualitas Sistem Informasi Akademik Universitas Tridinanti Menggunakan Model Kualitas McCall Dunita Salsabila Assyifa; Ahmad Farisi
JUMINTAL: Jurnal Manajemen Informatika dan Bisnis Digital Vol. 5 No. 1 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/jumintal.v5i1.8655

Abstract

The Academic Information System (AIS) of Tridinanti University plays a crucial role in integrating various academic and institutional administrative data. However, the operational effectiveness of this system is often hampered by technical obstacles such as slow access (server downtime) during peak usage and data synchronization problems. This study aims to objectively assess the operational feasibility of the AIS using the McCall Quality Model, with a specific focus on the product operations dimension. Primary data collection was conducted through the distribution of digital questionnaires to 60 active user respondents using the Simple Random Sampling technique. The analysis results show that the total percentage of operational feasibility of the AIS reached 90.66%, which is included in the Excellent category. Measurement of the five quality factors produced high scores: Usability obtained the highest score (4.58), followed by Correctness (4.55), Efficiency (4.52), Integrity (4.52), and Reliability (4.49). In conclusion, the AIS has been operating optimally for all its users. However, the institution is advised to increase the capacity of the server infrastructure to avoid technical disruptions and optimize the internal search function for more precise data tracking. Therefore, an upgrade in IT infrastructure governance through regular preventive maintenance is requ'ired to maintain system operational sustainability.

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