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Journal of Management and Social Sciences
Published by Sekolah Tinggi Ilmu Administrasi Yappi Makassar
ISSN : 29635047     EISSN : 29635497     DOI : 10.55606
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Social Sciences Transportation
Ilmu manajemen Manajemen Manajemen Syariah Administrasi Keuangan (Perkantoran, Pajak, Hotel, Logistik, Dll) Pemasaran Manajemen Transportasi Manajemen Industri Manajemen Informatika Kesekretariatan Ilmu Sosial : Ilmu Komunikasi Jurnalistik Hubungan Masyarakat Periklanan Televisi dan Film Manajemen Komunikasi dan Media Komunikasi Penyiaran Islam Ilmu Kesejahteraan Sosial Sosiologi Antropologi Ilmu Sosiatri Kependudukan (Demografi)
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 240 Documents
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Collaborative Governance in Financing Street Vendors in the Aur Kuning Market Area Agung Ramadhan; Adil Mubarak
Journal of Management and Social Sciences Vol. 5 No. 2 (2026): May: Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i2.2792

Abstract

Although research on Collaborative Governance in public program implementation has been widely studied, research examining collaboration between local governments and Islamic financial institutions in financing Street Vendors (PKL) remains limited. This study aims to analyze and describe Collaborative Governance between the Bukittinggi City Government and PT. BPRS Jam Gadang in implementing the Utsman Program for financing Street Vendors in the Aur Kuning Market Area, as well as identifying factors influencing its implementation. This study used a qualitative case study approach. Informants were selected through purposive sampling, involving representatives of the Bukittinggi City Government, PT. BPRS Jam Gadang, and Utsman Program beneficiaries. Data were collected through interviews, observations, and documentation, then analyzed using an interactive model consisting of data reduction, data display, and conclusion drawing. The findings show that Collaborative Governance in the Utsman Program is implemented through cross-sector collaboration with clear role distribution, communication, coordination, and shared commitment between institutions. Supporting factors include regulatory support, effective communication, institutional commitment, and financial resources. However, administrative complexity, limited socialization, and challenges in achieving business independence remain obstacles. The study concludes that effective Collaborative Governance requires strong inter-organizational relationships and sustainable financial support to strengthen empowerment programs for Street Vendors.
The Influence of Work-Life Balance and Work Environment On Employee Performance With Job Satisfaction As a Mediating Variable at PDAM Tirta Anai Padang Pariaman Regency Winna Carviona Winna; Muhammad Oceano Fauzan
Journal of Management and Social Sciences Vol. 5 No. 1 (2026): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i1.2805

Abstract

This study aims to examine the influence of work-life balance, work environment, and job satisfaction on the performance of employees at PDAM Tirta Anai, Padang Pariaman Regency, while also investigating the mediating role of job satisfaction in these relationships. The research employed a quantitative causal-associative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze the proposed research model. The study population consisted of all employees of PDAM Tirta Anai, and a saturation sampling technique was applied, resulting in a total sample of 193 respondents. Data were collected through a structured questionnaire and analyzed to assess both direct and indirect relationships among the variables. The findings reveal that work-life balance, work environment, and job satisfaction each have a positive and significant effect on employee performance. Furthermore, both work-life balance and the work environment positively and significantly influence job satisfaction, indicating that employees who experience a better balance between work and personal life, as well as a supportive work environment, tend to report higher levels of job satisfaction. The mediation analysis demonstrates that job satisfaction partially mediates the relationship between work-life balance and employee performance, as well as the relationship between the work environment and employee performance. These findings emphasize the importance of fostering a healthy work environment and promoting work-life balance to improve employee satisfaction and enhance organizational performance.
Peran Iklim Organisasional dalam Memoderasi Pengaruh Kecerdasan Emosional dan Komitmen Afektif terhadap Kinerja Karyawan Generasi Z pada Sektor Perbankan Angga Amlisio Perdana; Mega Asri Zona
Journal of Management and Social Sciences Vol. 5 No. 1 (2026): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i1.2812

Abstract

Employee performance is one of the key determinants of organizational success, particularly in the banking sector, where service quality and organizational competitiveness depend heavily on human resources. Generation Z employees possess distinctive characteristics that require organizations to consider psychological and organizational factors in improving their performance. This study aims to analyze the effects of emotional intelligence and affective commitment on employee performance, with organizational climate serving as a moderating variable. The research employed a quantitative approach using a causal explanatory design. Data were collected from 103 Generation Z employees working in the banking sector in Padang City, West Sumatra, through a structured questionnaire. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The findings reveal that emotional intelligence has a positive and significant effect on employee performance, whereas affective commitment does not have a significant direct effect on employee performance. Furthermore, organizational climate significantly moderates the relationship between emotional intelligence and employee performance with a negative direction, while positively moderating the relationship between affective commitment and employee performance. These findings indicate that a supportive organizational climate does not always strengthen the influence of psychological factors on employee performance but may produce different moderating effects depending on the relationship examined. This study contributes to the development of Affective Events Theory by providing empirical evidence regarding the interaction between individual psychological factors and organizational climate in explaining Generation Z employee performance in the banking sector.
The Role of Sales Promotion, Experiential Marketing, and Store Atmosphere in Driving Purchase Decisions at Alfamart Nina Melinda Nomseo; Zusrony, Edwin Zusrony; Tri Imaliya; Heni Dwi Listiyaningrum; Feri Lupiana
Journal of Management and Social Sciences Vol. 5 No. 3 (2026): August: Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the influence of sales promotion, experiential marketing, and store atmosphere on purchasing decisions at Alfamart modern retail stores. The study used a quantitative approach involving a sample of 60 Alfamart consumer respondents living in Semarang Regency, Central Java Province, and sampling using a non-random sampling technique with a purposive sampling method. The research data comes from primary data collected using a questionnaire with an assessment basis using a Likert scale. The data analysis technique used multiple linear regression and was processed using SmartPLS software version 4.1.1.2. The results of statistical tests prove that experiential marketing and store atmosphere have a positive and significant influence in partial tests and simultaneous tests on purchasing decisions at Alfamart modern retail stores. The sales promotion variable does not have a significant impact on purchasing decisions at Alfamart modern retail stores. The results of the study have implications for policy suggestions for Alfamart in improving service quality to increase attractiveness and influence purchasing decisions for customers.
Analisis Perilaku Konsumen berdasarkan Theory of Planned Behavior: Studi Minat Beli Ulang pada Kopi Kenangan Jabodetabek Muhammad Ananda Putra; Galuh Mira Saktiana
Journal of Management and Social Sciences Vol. 5 No. 3 (2026): August: Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the effect of brand image and service quality on repurchase intention through customer satisfaction among Kopi Kenangan consumers in the Jabodetabek area. The research is based on the Theory of Planned Behavior (TPB), which explains that consumers' behavioral intentions are influenced by their attitudes and evaluations of products and services. The rapid growth of the modern coffee shop industry has intensified market competition, making it increasingly important for companies to maintain a strong brand image, deliver high-quality services, and ensure customer satisfaction to encourage repeat purchases. This study employs a quantitative approach using a purposive sampling technique involving 200 respondents who had purchased Kopi Kenangan products at least twice within the last three months. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that brand image and service quality have positive and significant effects on customer satisfaction and repurchase intention. Furthermore, customer satisfaction positively influences repurchase intention and serves as a significant partial mediator in the relationship between brand image, service quality, and repurchase intention. These findings emphasize the importance of enhancing customer satisfaction to strengthen long-term consumer loyalty.
Analisis Segmentasi Pasar dan Potensi Permintaan Usaha Kuliner: Studi Kasus Best.Camp di Kawasan Megamas, Kota Manado Yosua Oleh; Cysca Adelaida Juliana Langi; Efendy Rasjid
Journal of Management and Social Sciences Vol. 5 No. 3 (2026): August: Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i3.2816

Abstract

This study aims to analyze the market segmentation and demand potential of Best.Camp, a beachfront café operating in the Megamas Area, Manado City. A descriptive qualitative method with a case study approach was employed, using primary data from field observations and secondary data from the Central Bureau of Statistics and the Manado City Population and Civil Registration Office. Market segmentation was analyzed based on geographic, demographic, psychographic, and behavioral aspects, referring to Kotler's segmentation theory. The results show that although the productive age group (15–35 years) accounts for only 33–35% of Manado City's total population, this group dominates up to 55% of the estimated 30,000 daily visitors to the Megamas Area, equivalent to approximately 16,500 productive-age visitors per day. Based on actual field data, Best.Camp's current sales reach 30 portions per day for Ayam Crispi Sambal Mata and 35 cups per day for Best Coffee Milk, with market shares of 23.64% and 17.40%, respectively, relative to total market demand for similar products in the area. The substantial untapped market potential indicates significant room for growth, suggesting that Best.Camp can further expand its production capacity and marketing strategy to capture a larger share of the Megamas culinary market.
Analisis Pengaruh Penerapan Safety Driving Monitoring System (SDMS) Berbasis GPS terhadap Kinerja Operasi Melalui Peran Mediasi Kinerja Keselamatan Pengemudi Truk Muhammad Hidjrah Sultansyah; Adithya Sudiarno
Journal of Management and Social Sciences Vol. 5 No. 3 (2026): August: Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i3.2827

Abstract

The high contribution of human factors to truck fleet accidents has encouraged PT XYZ to implement a GPS-based Safety Driving Monitoring System (SDMS) as an effort to improve driving safety and operational performance. This study aims to analyze the effects of SDMS completeness and reliability, feedback and coaching, and managerial integration on SDMS usage intensity, as well as to examine the effect of SDMS usage intensity on driver safety performance and operational performance through the mediating role of driver safety performance. This study employed an explanatory quantitative approach involving 170 tronton truck drivers as respondents selected using a probability sampling method. Data analysis was conducted using Covariance-Based Structural Equation Modeling (CB-SEM) to examine the relationships among research variables. The results indicate that SDMS completeness and reliability, feedback and coaching, and managerial integration positively influence SDMS usage intensity. Furthermore, SDMS usage intensity significantly improves driver safety performance and operational performance, while driver safety performance strengthens the relationship between SDMS usage and operational performance. This study implies that the successful implementation of SDMS is not only determined by technological aspects but also by managerial support and user behavior management in improving fleet safety and operational efficiency.
Kesiapan Kerja Karyawan Room Division pada Era Artificial Intelligence Peran AI Literacy dan Digital Competence Adi Robith Setiana; ER Ummi Kalsum; Rohman Agus Jatnika
Journal of Management and Social Sciences Vol. 5 No. 1 (2026): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i1.2878

Abstract

This study aims to analyze the effects of AI literacy and digital competence on the work readiness of room division employees at star-rated hotels in Tasikmalaya Regency. A quantitative approach with an explanatory survey design was employed, involving 110 employees selected through purposive sampling. Data were collected using a closed-ended questionnaire based on a five-point Likert scale, distributed through Google Forms and direct administration, and analyzed using Structural Equation Modeling–Partial Least Squares with SmartPLS. The results indicate that AI literacy has a positive and significant effect on work readiness, with a path coefficient of 0.381, while digital competence also has a positive and significant effect, with a path coefficient of 0.472. The R-square value of 0.647 shows that both variables explain 64.7% of the variance in employee work readiness. Digital competence emerged as the more dominant factor in enhancing work readiness. These findings imply that hotel management should integrate digital competence and AI literacy training, strengthen employees’ understanding of data ethics and security, and provide continuous assistance to support effective adaptation and human–AI collaboration.
Determinants of the Quality of the Maluku Provincial Government Financial Statements Mis Fertyno Situmeang; Semy Pesireron
Journal of Management and Social Sciences Vol. 5 No. 1 (2026): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i1.2879

Abstract

This study empirically examines the effects of Regional Government Information System (SIPD) implementation and information technology utilization on the quality of the Maluku Provincial Government financial statements. A quantitative explanatory survey was conducted among 150 financial management officials selected purposively from 30 regional government agencies. Data were collected using a five-point Likert-scale questionnaire and analyzed with descriptive statistics, validity and reliability tests, classical assumption tests, and multiple linear regression using SPSS. The findings indicate that SIPD implementation has a positive and significant effect on local government financial statement quality (β = 0.37; t = 7.54; p < 0.001). Information technology utilization also has a positive and significant effect (β = 0.37; t = 3.62; p < 0.001). These results confirm that integrated financial information systems and effective technology use support the accuracy, reliability, relevance, and timeliness of public financial reporting. The study implies that the Maluku Provincial Government should strengthen user competence, network reliability, system integration, technical assistance, and data backup procedures to optimize SIPD-based financial reporting and public accountability.
Kajian Etnomusikologi Alat Musik Canang Ceureukeh sebagai Warisan Musik Tradisional Kota Lhokseumawe, Aceh Naura Atkiya; Mifta Maisuri; Koyimatul Khasanah; Hafiz Alista; Rahmiyatun Nisa; Miftahul Khairani Irsa; Yuli Astuti
Journal of Management and Social Sciences Vol. 5 No. 1 (2026): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i1.2900

Abstract

This study discusses Canang Ceureukeh , a traditional music form originating from Lhokseumawe City, Aceh. The research aims to explore the musical structure of Canang Ceureukeh , its social functions and cultural values, public perception in the modern era, and the challenges and efforts related to its preservation. A descriptive qualitative approach was used, with ethnographic methods involving observation, interviews, and documentation in two main locations: Gampong Hagu Teungoh and Gampong Ulee Jalan. The results show that Canang Ceureukeh is performed in groups using canang (small gongs), drums, and serunee (Acehnese wind instruments), characterized by fast rhythms and vocal improvisation. It serves as entertainment, a vehicle for moral messages, and a cultural identity marker. While the older generation still values this music tradition, interest among younger people is declining due to modern musical influences. Preservation efforts are ongoing through village art centers, but they face obstacles such as lack of regeneration and limited institutional support. The study concludes that Canang Ceureukeh is a valuable cultural heritage that requires serious attention for its preservation.

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