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All Journal Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan Journal La Bisecoman International Journal of Social Science Pusaka : Journal of Tourism, Hospitality, Travel and Business Event SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal Bisnis dan Manajemen West Science West Science Interdisciplinary Studies West Science Interdisciplinary Studies NHI Hospitality International Journal Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Barista : Jurnal Kajian Bahasa dan Pariwisata Maneggio
ER. UMMI KALSUM
Politeknik Pariwisata NHI Bandung
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Public Health Social Sciences Other

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HUMAN RESOURCES READINESS IN WELLNESS TOURISM MANAGEMENT IN THE SENIOR TOURIST MARKET SHARE IN INDONESIA Violetta Simatupang; Sukmadi Sukmadi; Wisnu Bawa Tarunajaya; ER Ummi Kalsum
International Journal of Social Science Vol. 2 No. 4: December 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v2i4.4166

Abstract

Wellness tourism has now become a trend in the world community, especially after the Covid 19 pandemic. The main goal of wellness tourism is to achieve fitness and health and gain self-satisfaction. Wellness tourism has the potential to be developed in Indonesia, especially for the senior tourist segment. This research was conducted with a qualitative descriptive approach using primary and secondary data. Based on the research results, it can be seen that (1) the readiness of tourism Human Resources (HR) in managing the wellness tourism in the market share of senior tourists is currently not fully ready and the number is fulfilled. Based on survey results at 2 wellnes tourism, the HR used is not HR in the tourism sector. The role of education in improving HR capabilities in the development of wellness tourism as well as knowledge related to senior market share is urgently needed. Services and needs for senior tourists are different from tourists in general. Tourism education is one of the keys in developing tourism potential, especially in the field of wellness tourism business.; (2) Development of Wellness Tourism in Indonesia continues to be encouraged by the Minister of Tourism and Creative Economy, to revive the tourism sector and the creative economy in the country; socialization is needed to stakeholders and the general public regarding this matter in order to get the necessary understanding and support (3) The government needs to make references regarding the definition of senior tourists, from the aspects of their age, physical ability, character and special needs in managing the wellness business.
Analisis Bibliometrik Kepemimpinan Inklusif dan Diversitas: Menilai Dampaknya pada Efektivitas Organisasi dan Inovasi Erlin Dolphina; Ahmad Muktamar B; ER Ummi Kalsum; Lola Malihah; Iswanto Iswanto
Jurnal Bisnis dan Manajemen West Science Vol 2 No 03 (2023): Jurnal Bisnis dan Manajemen West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jbmws.v2i03.577

Abstract

Dalam lanskap organisasi yang berkembang pesat saat ini, titik temu antara kepemimpinan inklusif, keragaman, efektivitas organisasi, dan inovasi telah menarik perhatian yang signifikan. Penelitian ini menggunakan analisis bibliometrik dengan VOSviewer untuk memberikan gambaran umum yang komprehensif tentang medan penelitian seputar konsep-konsep ini. Melalui analisis jaringan kutipan bersama, hubungan kepengarangan bersama, kemunculan bersama kata kunci, dan pola kutipan, penelitian ini mengungkap tren penelitian utama, penulis yang berpengaruh, dan struktur intelektual di bidang tersebut. Temuan-temuan tersebut mengungkapkan beragam kelompok penelitian, termasuk yang berfokus pada keterlibatan karyawan, gaya kepemimpinan, budaya inklusif, implikasi sosial, dan keamanan teknologi. Karya-karya yang banyak dikutip dari domain yang tampaknya bersinggungan menggarisbawahi konteks yang lebih luas di mana kepemimpinan dan keragaman inklusif beroperasi. Perbandingan kemunculan istilah menyoroti sentralitas "keragaman" dan "inklusi" serta eksplorasi nuansa seperti "kesetaraan" dan "hubungan." Penelitian ini berkontribusi pada pemahaman yang lebih dalam tentang keterkaitan antara kepemimpinan inklusif, keragaman, efektivitas organisasi, dan inovasi, serta menawarkan wawasan yang berharga bagi para peneliti, praktisi, dan pembuat kebijakan.
Pengembangan Potensi Desa Wisata Melalui 3A Dan Penerapan CHSE Di Desa Cihanjawar, Kabupaten Purwakarta Dalam Masa Adaptasi Kebiasaan Baru ER. Ummi Kalsum; Djauhar Arifin; Marsianus Raga; Daeng Noerdjamal; Bambang Sapto Utomo
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 8 No. 1 (2021): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Covid-19 pandemic has had a broad impact on the global tourism world since the end of 2019. Data shows that international tourist arrivals declined sharply in the first half of 2020 (-65%) compared to 2019. The strategy has been implemented by various special countries, the Indonesian Ministry of Tourism proclaimed the principle of Adapting to New Habits (AKB) in the Indonesian tourism industry as an integral part of the permit to reopen tourism businesses and destinations. The IMR principles in Indonesian tourism are applied from a strategic and technical perspective as well as from supply chain changes to the needs and demands of the management of tourists. This research was produced to be able to see the readiness of tourist destinations in the region, especially Tourism Villages in dealing with the Covid-19 situation and conditions with several strategies that have been set by the central government starting from CHSE and digitalization for Tourism Villages. This study used a quantitative research method with a description that describes each goal starting from the 3A condition, the Health Protocol, and its digitization. This mapping is very important to determine the direction of the potential development of Cihanjawar Tourism Village as a tourist destination
The Effect of Attractions, Amenities and Accessibility on Visiting Decisions during the Covid-19 Pandemic in the Malino Area, Gowa Regency ER Ummi Kalsum; Nurjannah Nurjannah; Violetha Simatupang
Journal La Bisecoman Vol. 5 No. 1 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i1.917

Abstract

During the COVID-19 Pandemic, tourists certainly require the protection in minimizing the transmission of the COVID-19 virus during travel activities in the Malino Region, Gowa Regency. With the hope of gaining back the public trusts. As it is believed that tourism activities will be achieved if these activities are equipped with tourist travel facilities. This study aims to analyse the effects of Attraction (X1), Amenity (X2) and Accessibility (X3) on Visiting Decisions (Y) during the COVID- 19 Pandemic in the Malino Region, Gowa Regency. This study uses quantitative methods by processing data obtained from the research location. The population in this study were all respondents who had visited Malino during the COVID-19 pandemic as many as 71,288 people and the number of samples selected was 398 individuals using a research questionnaire as a research instrument which was then processed using SPSS software version 23. From the results of the study, it indicates that the partial test results on Attractions (X1) have a significant effect on Visiting Decisions (Y), Amenity (X2) does not have a significant effect on Visiting Decisions (Y) and Accessibility (X3) has a significant effect on Visiting Decisions (Y) and simultaneous testing that Attractions (X1), Amenity (X2) and Accessibility (X3) have a significant effect on visiting decisions (Y).
Influence Implementation of CHSE, Prices and Facilities for Decisions to Stay During the COVID -19 Pandemic at Non-Star Resort Hotels Marwani, Iga Safa; Darmawan, Haryadi; KALSUM, ER. UMMI
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 1 No 1 (2023)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v1i1.901

Abstract

Usaha pemerintah dalam mengurangi penyebaran Covid-19 salah satunya adalah dengan cara membatasi mobilitas masyarakat sehingga berpengaruh terhadap menurunnya tingkat penghunian kamar hotel. Untuk membantu pelaku usaha bidang pariwisata khususnya hotel bangkit kembali, pemerintah mengeluarkan pedoman protokol kesehatan berbasis CHSE agar hotel dapat beroperasional kembali dan tamu yang menginap tetap merasa aman tanpa takut tertular Covid-19. Penelitian ini bertujuan untuk menganalisis hotel resort dalam mempertahankan usahanya selama pandemi yang dilihat dari Pelaksanaan CHSE (X1) yang telah diterapkan, Harga (X2) yang telah diturunkan selama pandemi dan Fasilitas (X3) yang diberikan oleh hotel resort terhadap Keputusan Menginap (Y) tamu pada masa pandemi Covid-19. Populasi dalam penelitian ini adalah semua tamu yang telah menginap di hotel non bintang di Kabupaten Bintan dari tahun 2019-2020 dengan rata-rata sebesar 24.825 orang dan jumlah sampel yang dipilih sebanyak 394 orang. Penelitian ini menggunakan metode kuantitatif dengan pengumpulan data menggunakan kuesioner yang kemudian diolah menggunakan aplikasi SPSS. Dari hasil penelitian menunjukkan bahwa Pelaksanaan CHSE berada pada kategori SANGAT BAIK, Harga dan Fasilitas berada pada kategori BAIK serta Keputusan Menginap berada pada kategori SANGAT BAIK. Dari hasil uji t pada Pelaksanaan CHSE (X1) berpengaruh positif dan signifikan terhadap Keputusan Menginap (Y), Harga (X2) berpengaruh positif dan signifikan terhadap Keputusan Menginap (Y), dan Fasilitas (X3) berpengaruh positif dan Signifikan terhadap Keputusan Menginap (Y). Dari hasil uji F menunjukkan adanya pengaruh secara simultan bahwa Pelaksanaan CHSE (X1), Harga (X2), Fasilitas (X3) berpengaruh terhadap Keputusan Menginap (Y).
Pengaruh Beban Kerja Terhadap Kinerja Pramugraha: Studi Kasus Di Marbella Suites Bandung Kalsum, ER Ummi
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 2 No. 2 (2018)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v2i2.23

Abstract

This research is associative research with a causal relationship based on the explanation level, that is how this research is explained. Associative research is research in which the aim is to find a relationship or influence between two or more variables that serve to explain, predict and control certain symptoms. While the causal relationship is the cause-effect relationship, where X Influences Y. This research when viewed from the goal is applied research or applied research, which is "research that aims to obtain discoveries related to the application of certain theories" This research is practical by testing theory in the face of real problems in certain situations. The results of this study note that the workload of pramugraha in Marbella Suites Bandung needs to be re-examined so that the workload delegated to pramugraha more optimal. The individual workload of the pramugraha who is still in severe condition indicates an imbalance in the workload. Of the 15 questions based on 10 workload indicators, there are 13 aspects that are still in the weight category, while the other 3 are in enough category. The heaviest dimension according to the pramugraha response is the state of the room followed by productive time, productivity level, and type of work. However, the dimension of productive time has a greater effect on performance compared to other workload dimensions. The dimensions of work, the state of the room, and the level of productivity follow in a row in affecting the performance of pramugraha at Marbella Suites Bandung. Performance pramugraha Marbella Suites Bandung is in the bad category which means that the performance of pramttgraha should be optimized for pramugraha productivity can be better. There are 5 out of 10 indispensable indicators of communication skills, how the work is done, the discipline, the outcomes of work, and how the work is done. The other, five indicators are sufficiently categorized, namely loyalty, reliability, leadership, service to guests, and multicultural governance. The most severe dimensions based on pramugraha responses are objective results followed by behavior and personality. Delivered workloads contribute significantly to the performance of pramugraha at Marbella Suites Bandung. The performance of pramugraha will adjust to the workload carried by the steward. Workload affects performance by 59%. Based on table 4:40 about the correlation between workload with pramugraha performance in Marbella Suites Bandung, the effect of workload load on performance is 0.767 which means that there is a strong influence between two variables positively and significantly. So it can be concluded that the influence of workload on pramugraha performance in Marbella Suites Bandung is 59% and 41% other influenced by other factors outside the workload. This shows a strong correlation between workload and pramugraha performance in Marbella Suites Bandung.
Pelatihan Pengelolaan SDM di Era Digital Pada UMKM Binaan Dinas Koperasi Provinsi Jawa Barat ER Ummi Kalsum
SABAJAYA Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 01 (2024): Sabajaya: Jurnal Pengabdian kepada Masyarakat
Publisher : SABA JAYA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59561/sabajaya.v2i01.255

Abstract

Pengabdian masyarakat ini menyoroti dedikasi yang signifikan dalam meningkatkan pemahaman dan keterampilan terkait Pengelolaan Sumber Daya Manusia (SDM) di Era Digital, khususnya dalam konteks Koperasi Provinsi Jawa Barat. Pendekatan holistik dan menyeluruh dalam kegiatan ini berhasil memberikan kontribusi positif, tidak hanya pada peningkatan pemahaman teoritis, tetapi juga pada penguasaan keterampilan digital dan implementasi strategi pengelolaan SDM yang efektif bagi anggota koperasi. Pendalaman materi oleh tutor tentang proses Sumber Daya Manusia (SDM), keuntungan transformasi digital SDM, dan tantangan yang dihadapi, membekali peserta dengan landasan yang kuat dalam menghadapi perubahan dinamika era digital. Interaksi aktif melalui sesi tanya jawab dan diskusi juga membantu peserta memahami konteks praktis penerapan materi dalam lingkungan kerja mereka. Evaluasi menggunakan kuesioner menggambarkan dampak positif dan efektivitas kegiatan ini, mencerminkan pemahaman mendalam dan manfaat konkret yang dirasakan peserta. Dengan demikian, kegiatan ini membentuk dasar yang kokoh untuk meningkatkan kapasitas SDM koperasi dalam menghadapi perubahan digital, melalui strategi pembinaan komprehensif, termasuk strategi pembiayaan, peningkatan kapasitas kelembagaan, dan penerapan teknologi informasi. Keseluruhannya, kegiatan ini bukan hanya sebagai penyampaian informasi, melainkan juga sebagai langkah nyata dalam memberikan solusi konkret terhadap tantangan koperasi di era digital, dengan dampak positif yang berkelanjutan bagi kesejahteraan koperasi dan masyarakat sekitarnya.
The Impact Of Manager Performance Development on Organizational Performance Sukaarnawa, I Gusti Made; Wanti, Wanti Arum; Faliza, Nur; Prasetya, Yanto Budi; Kalsum, ER Ummi
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.4951

Abstract

Organizational performance, which is the ability to effectively implement strategies to achieve institutional goals, determines the potential success of an organization. The purpose of this research is to present a series of study results on organizational performance through effective leadership styles in order to achieve job satisfaction. A literature review system with compare, contrast, and critique phases of data analysis is used as the research method. The findings show that leaders play an integral role in both organizational success and employee performance. Leadership requires specific skills and competencies to be effective in complex leadership contexts. Social competence and emotional intelligence are needed in every organization to motivate employees to perform to the best of their ability during times of conflict and upheaval. Companies that are focused on improving organizational performance must be able to satisfy employees' job satisfaction, which in turn helps stimulate better employee performance and improve organizational performance.
Potensi Dark Tourism Pasca Bencana di Kawasan Ekonomi Khusus Tanjung Lesung, Provinsi Banten Kalsum, ER. Ummi; Faisal, Faisal; Arifin, Djauhar; Utomo, Bambang Sapto; Noerdjmal, Daeng
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 4 No. 2 (2020)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v4i2.55

Abstract

On December 23, 2018, a tsunami caused by the eruption of Mount Anak Krakatau in the Sunda Strait hit the coastal areas of Banten and Lampung. There were at least 426 people killed and 7,202 injured and 23 people missing due to this incident. One of the areas affected by this disaster is the Special Economic Zone (KEK) of Tanjung Lesung Tourism, which was officially opened in February 2015. With this incident, the Tourism sector in the area needs to be considered starting from the development and post-disaster plans. This research was conducted to be able to map out how the potential of new tourism due to disasters that can be used as a plan to develop tourist attractions in the region. This research was conducted qualitatively by involving various key informants as sources of data needed such as the head of the Local Tourism Office, coastal community leaders affected by the disaster, affected communities, hotel owners around the disaster area. From the results of these data and used as a source of information to be used as a result of research. The results of this study are how a new potential emerges utilizing the areas of the former disaster and the mystery stories of the disaster.
The Effect of Transformational Leadership on Organizational Culture Change: A Case Study of the Manufacturing Industry Kalsum, ER Ummi; Sutrisno, Agung; Widarman, Agung; Iswahyudi, Muhammad Subhan
Maneggio Vol. 1 No. 5 (2024): Maneggio-Oct
Publisher : Pt. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/0yrv4752

Abstract

This study aims to analyze the influence of transformational leadership on organizational culture changes in the manufacturing industry. The phenomenon behind this research is the challenges faced by the manufacturing industry in adapting to the dynamics of the business environment, such as technological developments, global competition, and demands for increased innovation and efficiency. Many manufacturing companies have difficulty adapting due to rigid organizational cultures and employee resistance to change. Transformational leadership is seen as an approach that is able to overcome these obstacles by encouraging adaptive, innovative, and performance-oriented cultural change through empowerment, motivation, and effective communication. This study uses a quantitative method with survey techniques as a data collection tool. A total of 121 respondents, consisting of employees in the manufacturing sector, were selected using the purposive sampling technique. The research instrument is in the form of a closed questionnaire with a five-point Likert scale. The data obtained were analyzed using SPSS version 25 software to conduct validity, reliability, and multiple linear regression tests to test the relationship and influence between transformational leadership and organizational culture change. The results of the study show that transformational leadership has a significant influence in creating a more adaptive, innovative, and performance-oriented organizational culture. Factors such as effective communication, employee engagement, and an appreciation for creativity were found to be important elements in supporting such change. These findings suggest that the application of transformational leadership is particularly relevant in the dynamic manufacturing industry, especially in the face of market challenges and changing business environments. Leaders in this industry are expected to adopt transformational leadership to build a more responsive and productive organizational culture.
Co-Authors Agung Sutrisno Ahmad Muktamar B Bambang Sapto Utomo Budiman Djatisara, Ronny Regawa Daeng Noerdjamal Dahlan Abdullah Djauhar Arifin Erlin Dolphina Faisal Faisal Haryadi Darmawan Herry Rachmat Widjaja Ignatius Septo Pramesworo Iswanto Iswanto Lola Malihah Marsianus Raga Marwani, Iga Safa Muhammad Subhan Iswahyudi Mursalin, Adi Noerdjmal, Daeng Novitasari, Salwa Aulia Nur Faliza Nurjannah Nurjannah Otong Karyono Prasetya, Yanto Budi Sedyastuti, Kristina Sri Budi Cantika Yuli Sukaarnawa, I Gusti Made Sukmadi Sukmadi Violetha Simatupang Violetta Simatupang Wanti, Wanti Arum Widarman, Agung Wisnu Bawa Tarunajaya