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Journal of Business on Hospitality and Tourism
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 25279092     EISSN : 25276921     DOI : https://doi.org/10.22334/jbhost
Core Subject : Social,
Social Sciences
JBHOST aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The audience of this publication primarily comprises academics, graduate students, practitioners and all others interested in hospitality and tourism industries. The journal welcomes and encourages articles from practitioners and academics as well as qualitative and quantitative researches. Each paper will be judged according to international standards, originality/innovativeness of paper, contribution to knowledge, its relevance of the subject and its quality of presentation. Those papers are subject to a double blind reviewing.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 410 Documents
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Tuburan Coffee Farmers: its Impact on Regional Eco-Tourism Galagar, Monifel S; Gabuya, Jr, Alden Q
Journal of Business on Hospitality and Tourism Vol 8, No 2 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i2.375

Abstract

Rural tourism has been widely encouraged, promoted and relied on as a useful means of tackling the social and economic challenges faced by those rural areas associated with the decline of traditional agrarian. This study aimed to analyses the importance of local agricultural flora in the promotion of Tourism in Tuburan, Cebu.The study used the ethnography method that identified the agricultural resources found in Tuburan, Cebu. Furthermore, it also identified the benefits of a community’s local resources in the promotion of tourism as well as the challenges encountered which hinder the growth of tourism. The study was conducted in Tuburan, Cebu. There were 20 informants who were chosen through judgmental sampling to provide their personal experiences as to their visit of the place. Simple percentage was used to summarize, analyze and interpret the data. The findings revealed that coffee, banana, cacao, coconut, and corn are the major agricultural floras in Tuburan, Cebu and coffee was found to have the biggest land area among all the other major floras giving a distinct identity of the municipality, thus coffee has been the motivating factor of the tourist in visiting Tuburan. It was also found that agricultural floras are greatly beneficial to the community and its people by opening job opportunities, empowering the people, building social relationships, and uplifting people’s morale. Lastly, the major challenges encountered by the informants in visiting and promoting tourism are poor facilities and services in the coffee farms, transportation, communication and manpower.
Historical Study of Arab Village Tourism in Gresik: Transformation of Religious Tourism in the Post-Covid-19 Era Santoso, Yuniawan Heru; Nuruddin, Nuruddin; Fiatiano, Edwin; Ismail, Muhammad Hussein
Journal of Business on Hospitality and Tourism Vol 10, No 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.500

Abstract

The old city of Gresik is recognized for its Arab Kampong in Gapurosukolilo Village, home to the graves of the first harbor master and the first regent of Gresik. These sites have now become significant cultural heritage and pilgrimage tourism attractions. This study aims to investigate the conditions and impact of tourism in the Arab Kampong Gresik during the Covid-19 pandemic and to provide insights for the post-COVID-19 era. Employing a qualitative historical perspective, the research analyzes data from documents and interviews regarding past events. The findings reveal that during the pandemic, the number of tourists visiting the Arab Kampong of Gresik decreased, resulting in a substantial decline in the local community's income. The interpretation focuses on the processes of rethink, rebuild, and restart, which have led to the creation of strategic programs designed to assist the community in effectively navigating the challenges of the Post Covid-19 era.
The Effect of Heritage, Hospitality, And E-Wom on Decisions Through Satisfaction as Intervening Variables in Chinatown Glodok, West Jakarta Nurbaeti, Nurbaeti; Rahmanita, Myrza; Amrullah, Amrullah; Ratnaningtyas, Heny
Journal of Business on Hospitality and Tourism Vol 8, No 2 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i2.392

Abstract

The quality of the cultural tourist attraction of Chinatown Glodok still has several problems. It is caused by several factor including heritage, hospitality, and E-WOM. This study aims to analyses the effect of heritage, hospitality, and E-WOM on visiting decisions through visitor satisfaction as an intervention in Chinatown Glodok, West Jakarta. This type of research uses descriptive quantitative. The sample amounted to 200 people. The sampling technique used was accidental sampling. The research method uses path analysis with the help of the Smart PLS program with measurement model analysis (outer model) and structural model analysis (inner model). The results showed that: (1) Heritage and hospitality had a significant effect on visitor satisfaction; (2) E-WOM has no significant effect on visitor satisfaction; (3) Heritage, hospitality, and visitor satisfaction have a significant effect on visiting decisions; (4) E-WOM has no significant effect on visiting decisions; (5) Heritage and hospitality have a significant effect on visiting decisions through visitor satisfaction; (6) E-WOM has no significant effect on visiting decisions through visitor satisfaction.
Factors Affecting Visit Decision Through Visitor Satisfaction at M Bloc Space Jakarta Amrullah, Amrullah; Oktovia, Reno Catelya Dira; Oktovianus, Oktovianus; Hamzah, Hanafi
Journal of Business on Hospitality and Tourism Vol 9, No 2 (2023): December, 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i2.474

Abstract

This research aims to determine the influence of tourist facilities and attractions on visiting decisions through tourist satisfaction at M Bloc Space Jakarta. The research method used is path analysis with a quantitative descriptive research type. The population is all visitors who visited M Bloc Space Jakarta from June to August 2023. The sample taken was 100 visitors who were determined based on the Slovin formula. Sampling was carried out using the Accidental Sampling technique. Partial research results show: (1) Tourist facilities and tourist attractions have a significant influence on visitor satisfaction; (2) tourist facilities, tourist attractions, and visitor satisfaction together have a significant influence on the decision to visit; (3) Tourist facilities and tourist attractions also have a significant influence on visiting decisions through visitor satisfaction. Good tourist facilities and attractions not only directly influence visitor satisfaction, but also have an impact on their decision to return to visit M Bloc Space Jakarta. M Bloc Space managers are expected to (1) establish partnerships with the local creative community and collaborate with local artists, startup companies and music groups to increase the attractiveness of M Bloc Space as a center for creativity, while providing added value for visitors. (2) In addition, they are expected to create interactive experiences at M Bloc Space through exploratory art installations, interesting selfie areas, and creative stations that allow visitors to create their own works. This experience encourages visitors to share with others, strengthening M Bloc Space's appeal as a unique and interesting destination.
K-pop music: the influence of pop-culture involvement and destination image on travel intention to south korea Putong, Paulina Elizabeth; Dermawan, Stefany; Thio, Sienny
Journal of Business on Hospitality and Tourism Vol 8, No 1 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.347

Abstract

This study implements the concept of pop-culture involvement, specifically K-Pop music. Pop-culture involvement is classified into two categories, situational involvement, and enduring involvement. This study aims to investigate the involvement of pop-culture in shaping a destination image that will influence the intention to travel. A quantitative study by distributing questionnaires was performed on 135 Indonesian citizens aged 17 and above. The Partial Least Square (PLS) method was employed to process the data acquired. The result indicates that situational involvement has a significant influence in forming enduring involvement. Situational involvement also influences the destination image, yet enduring involvement has no effect on destination image. In addition, the result also shows that destination image does significantly affect travel intention. This study has provided a preliminary investigation on pop-culture involvement of K-Pop music. It is expected to be insights for further research specifically in the context of K-Pop music and tourism.  
Hotel tsunami preparedness in the coastal tourism destination Wulung, Shandra Rama Panji; Abdullah, Cep Ubad
Journal of Business on Hospitality and Tourism Vol 8, No 1 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.304

Abstract

This study aims to identify the condition of hotel industry post-tsunami and its preparedness in Anyer, Carita, and Tanjung Lesung area. This research was conducted for six months from April to September 2020. The method employed was a qualitative. The primary data of this study were acquired through observation, in-depth interviews, and questionnaires. The secondary data were collected through previous studies and the regional government policies. The data were analyzed in a qualitative analysis. This study showed that the hotels have not been applying tsunami-ready hotel before the disaster occurred. The absence of tsunami standard operational procedure is one of the biggest causes to the big number of casualties
Implementation of Green Service Innovation at Food & Beverage Department Beach Resort & Spa Putra, I Ketut Adi Bagaskara; Sari, I Gusti Agung Mas Krisna Komala; Mataram, I Gusti Agung Bagus
Journal of Business on Hospitality and Tourism Vol 8, No 2 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i2.381

Abstract

Food & beverage department service has a very important role in a hotel, because the good and bad of the service will affect the level of popularity of the hotel. During the delivery of excellent quality service will create high value, which can create customer satisfaction. The purpose of this study is to analyses the application of green service innovation and what obstacles are faced in the application of green service innovation at Azul beach club Bali Mandira Beach Resort & Spa. This study uses a qualitative descriptive analysis method by dividing three stages, namely reducing data, presenting data and then drawing conclusions. The data collection methods in this study are observation, interviews, literature studies and documentation. The results of this study show that of the 9 (nine) indicators of green service innovation applied to the F&B department at Azul beach club applied 100% well. The obstacles faced in the implementation of green service innovation are maintaining consistency and commitment, product resilience, spending funds and also limited product raw materials.
Regional-Based Tourism Analysis: The Case Of Cavite Province, Philippines Tadeo, Jerico Bajen; Dela Rea Mendoza, Xavier Lawrence
Journal of Business on Hospitality and Tourism Vol 10, No 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.490

Abstract

Tourism is indispensable in promoting a country's culture and heritage by educating visitors about local customs, beliefs, and perspectives. Global tourism has increased, and there has been increased interest in studying its impacts from the perspective of host communities. Hence, this study attempted to study the tourism traffic volume and its behavioral influence on the province's income through descriptive-causal design. It showed that the lowest number of tourists in the province of Cavite, with 63,940, was recorded in 2012 in the pre-pandemic period and 2020 during the pandemic, whilst the local government's income peaked in 2017 and 2021. Considerably, there was an established influence of tourism traffic volume on the income of the local government unit. The researchers concluded that tourism positively influenced the income of local government units and recommended a localized marketing strategy to further maximize the benefits of tourism in the province.
The effect of service quality on consumer satisfaction at fast food restaurants in denpasar Astina, I Nyoman Gede; Wirawan, Putu Eka; Ying, Lim Hui; Sadipun, Wilhelmus Venrico; Jnanasara, IGN Aryavikan; Astuti, Putu Cindy Ayudia; Kurniawan, Kadek Indra
Journal of Business on Hospitality and Tourism Vol 8, No 1 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.372

Abstract

The culinary industry is a small part of the tourism sector in Indonesia, which still exists during the Covid-19 pandemic. This study aims to analyze the existence of fast food restaurants in Bali, with the focus of the study on the effect of service quality on customer satisfaction. The type of research used in this study is associative research and the variables analyzed in this study are physical evidence, reliability, responsiveness, assurance, empathy and customer satisfaction. This research was conducted at Mie Gacoan Gatot Subroto Restaurant, Central Bali, using a sample population of the restaurant's consumers. The sampling technique used purposive sampling, which amounted to 100 respondents. Based on the results of the F-test, it can be concluded that the dependent variable in the form of consumer satisfaction can be significantly influenced by the independent variables in the form of physical evidence, reliability, responsiveness, assurance and empathy together.
Digital-Based Tourism Business Development Plan in Baros Tourism Village Elmia, Arini Shofi; Putra, Rifki Rahmanda; Wirakusuma, Reiza Miftah
Journal of Business on Hospitality and Tourism Vol 9, No 2 (2023): December, 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i2.465

Abstract

Baros Tourism Village has a variety of tourism potentials managed by the community. Pesona Sampalan Indah is a swimming pool attraction managed by Badan Usaha Milik Desa (BUMDES) in the Baros Tourism Village, Bandung Regency. The purpose of this research is to formulate a tourism business plan for Pesona Sampalan Indah swimming pool attraction by implementing the concept of digital tourism through the Business Model Canvas (BMC) approach. New business development is analyzed by using SWOT analysis. SWOT analysis was conducted to determine the condition of internal factors and external factors. This research results in nine strategy formulations that can be implemented by the community and the surrounding environment by utilizing social media as a means of interaction with the operator and visitors themselves. This strategy was implemented to develop a business model for BUMDES in the Baros Tourism Village to be more competitive in generating income and welfare for the people involved.

Page 21 of 41 | Total Record : 410

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