Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

Jurnal Manajemen, Bisnis dan Organisasi (JUMBO)

JUMBO
Website

Published by Universitas Halu Oleo

ISSN : - EISSN : 25024175 DOI : http://dx.doi.org/10.33772/jumbo

Core Subject : Religion, Economy, Humanities, Science, Education,

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

JUMBO (Jurnal Manajemen, Bisnis dan Organisasi) adalah jurnal yang memuat tentang hasil-hasil penelitian ilmu manajemen, bisnis dan organisasi baik pada organisasi privat yang berorientasi pada profit maupun organisasi publik yang berorientasi nirlaba.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 282 Documents

20 21 22 23 24

PENGARUH KUALITAS LAYANAN, RELATIONSHIP MARKETING, DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH DI BANK SULTRA CABANG PEMBANTU SAO-SAO KENDARI (The Influence of Service Quality, Relationship Marketing, and Trust on Customer Loyalty at Bank Sultra Sub-Branch Sao-Sao Kendari) Fatricia Fatricia; Sudirman Zaid; Sinarwaty Sinarwaty
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2
Publisher : Pascasarjana Universitas Halu Oleo

AbstractThe purpose of this study was to determine the effect of service quality, relationship marketing and trust on customer loyalty at Bank Sultra Sub-Branch Sao-sao Kendari. The sampling technique used in this study is to use Accidental Sampling. The population of this research is the savings customers of the Southeast Sulawesi sub-branches of Sao-sao, namely Simpeda, Tabankda, Tapelra, Tahara, Tabunganku and Simpel. The sample in this study found 100 people based on the sample formula. The analytical tool used is multiple regression analysis.The results showed that service quality, relationship marketing and trust had a positive and significant effect on increasing customer loyalty. Based on the test results of multiple linear regression analysis, regression coefficient, correlation coefficient, coefficient of determination, and partial regression (t). Thus, it can be said that service quality, relationship marketing and trust make a positive and significant contribution to customer loyalty at Bank Sultra Sub-Branch Sao-sao KendariAbstrakTujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas layanan, relationship marketingdan kepercayaan terhadap loyalitas nasabah pada Bank Sultra Cabang Pembantu Sao-sao Kendari. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah dengan menggunakan Accidental Sampling. Populasi dalam penelitian ini adalah nasabah Tabungan Bank Sultra Cabang Pembantu Sao-sao Kendari yaitu Simpeda, Tabankda, Tapelra, Tahara, Tabunganku dan Simpel. Sampel dalam penelitian ini ditemukan 100 orang berdasarkan rumus sampel. Alat analisis yang digunakan adalah analisis regresi berganda.Hasil penelitian menunjukkan bahwa kualitas layanan, relationship marketing dan kepercayaan berpengaruh positif dan signifikan terhadap peningkatan loyalitas pelanggan. Berdasarkan hasil uji analisis regresi linier berganda, koefisien regresi, koefisien korelasi, koefisien determinasi, dan regresi parsial (t). Dengan demikian dapat dikatakan bahwa kualitas layanan, relationship marketing dan kepercayaan memberikan kontribusi yang positif dan signifikan terhadap loyalitas nasabah pada Bank Sultra Cabang Pembantu Sao-sao Kendari.

PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR Andi Azwar Anas Idris; Adnan Hakim; Yusuf Yusuf
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 2 (2019): Jurnal Jumbo Vol 3 No 2
Publisher : Pascasarjana Universitas Halu Oleo

The objectives of the study are: 1) The effect of partial job satisfaction on organizational citizenship behavior (OCB) of teachers of SMAN 3 Bombana. 2) The effect of partial organizational commitment on organizational citizenship behavior (OCB) of teachers of SMAN 3 Bombana. 3) The effect of job satisfaction and organizational commitment simultaneously have effect on Organizational Citizenship Behavior (OCB) of the teachers of SMAN 3 Bombana.The research design used was quantitative research. The population of the study were all teachers of SMAN 3 bombana with the population of 40 persons, using saturation sampling. Data were retrieved by interviews and questionnaires. The data analysis technique was multiple regression model with the help of SPSS 24.The result of the study shows that: 1) Job satisfaction has positive and significant effects on teachers’ Organizational Citizenship Behavior (OCB). 2) Organizational commitment has positive and significant effects on teachers’ Organizational Citizenship Behavior (OCB). 3) Job satisfaction and organizational commitment simultaneously have positive and significant effects on Organizational Citizenship Behavior (OCB) of SMAN 3 bombana teachers.Keywords: job satisfaction, commitment, and organizational citizenship behaveior

PENGARUH PROMO GRATIS ONGKIR DAN CUSTOMER EXPERIENCE TERHADAP KEPUASAN PELANGGAN PENGGUNA APLIKASI SHOPEE Rinanda Hamida Lubis; Zein Ramadhan; Abdul Yusuf
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to determine the effect of free shipping promos and customer experience on customer satisfaction. The population in this study are customers who shop online through the Shopee application. The technique used in sampling is non-probability sampling with purposive sampling method. The sample in this study amounted to 100 respondents. Data collection was obtained from distributing questionnaires and literature studies. The data analysis method used in this research is multiple linear regression. The results showed that the free shipping promo and customer experience had a positive and significant effect on customer satisfaction. Based on the results of the coefficient of determination test, the R Square value of the customer experience variable is 0.384 or 38.4%, meaning that the customer experience variable has the most dominant influence on customer satisfaction.

PENGARUH BEBAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PADA DINAS PENDAPATAN KOTA KENDARI Laode Rahmat Malbar; Endro Sukotjo; Yusuf Yusuf; Sri Wiyati Mahrani
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 1 (2022): Jurnal JUMBO Vol 6 No 1
Publisher : Pascasarjana Universitas Halu Oleo

The purpose of this study was to determine and analyze workload, organizational commitment to employee performance through job satisfaction at the Kendari City Revenue Service. This research approach is a survey with an explanatory research design. Data collection is done by using an instrument in the form of a questionnaire. The population of this study were all employees of the Kendari City Revenue Service as many as 104 people. The determination of the number of samples was carried out using a census. The analytical tool used is SEM with the AMOS program package.The results showed that (1) Workload had a negative and insignificant effect on employee job satisfaction at the Kendari City Revenue Service. (2) Organizational commitment has a positive and significant effect on employee job satisfaction at the Kendari City Revenue Service. (3) Workload has a negative and insignificant effect on employee performance at the Kendari City Revenue Service. Organizational commitment has a positive and significant effect on employee performance at the Kendari City Revenue Service Office. (4) Job satisfaction has a positive and significant effect on employee performance at the Kendari City Revenue Service. (5) Job satisfaction is not able to mediate the effect of workload on employee performance at the Kendari City Revenue Service. (6) Job satisfaction is able to mediate the effect of organizational commitment on employee performance at the Kendari City Revenue Service.

ANALISIS BEBAN KERJA MENTAL MENGGUNAKAN NASA-TLX Sambudi Hamali; M Firza Madani; Arnetta Pangestu; Elia Permata Sari
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 3 (2022): Jurnal JUMBO Vol 6 No 3
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to measure the level of mental burden experienced by machine operators in food and beverage companies. The study used the Nasa-TLX method, with a total sample of 8 operators in the mini jelly production section. The results of the research show that the operator's mental workload is high. Therefore, companies must take action to reduce the high mental burden of operators for the good of employees and the company

PENGARUH KNOWLEDGE MANAGEMENT DAN ORGANIZATIONAL CULTURE TERHADAP KINERJA BHAYANGKARA PEMBINA KEAMANAN DAN KETERTIBAN MASYARAKAT KEPOLISIAN RESOR KENDARI Suhirno Suhirno; Rahmat Madjid; Yusuf Yusuf
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 2 (2020): Jurnal Jumbo Vol 4 No 2
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jumbo.v4i2.14496

Along with the current progress and development of the Kendari Resort Police to maximize knowledge and build an effective organizational culture in order to create better work results and quality of personnel work, so that the existence of Bhabinkamtibmas personnel in the midst of society can create security and order in the jurisdiction of the Kendari Resort Police.This study aims to determine and analyze the effect of Knowledge Management and organizational culture on the performance of members of the Kendari District Police Bhabinkamtibmas. The population of this study was all members of the Kendari District Police Bhabinkamtibmas of 80 people and all of them were sampled. The analytical tool used is partial least square with the Smart PLS program version 3.0 while the data collection method used questionnaires, documentation and interviews.Based on the results of the study it was concluded that: (1) knowledge management had a positive and significant effect on the performance of the Kendari District Police Bhabinkamtibmas (2) organizational culture had a positive and significant effect on performance of the Kendari District Police Bhabinkamtibmas.

PENGARUH PEMBERDAYAAN DAN KETERLIBATAN KERJA TERHADAP KINERJA PEGAWAI Nurwiah Bahrin; Patwayati Patwayati; Nasrul Nasrul
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 1, No 3 (2017): Jurnal Jumbo Vol 1 No 3
Publisher : Pascasarjana Universitas Halu Oleo

The purpose of this study was to determine the effect of empowerment and work involvement on employee performance at the Konawe District Forest Service. A total of 48 employees became respondents using census research spread across all rooms in the Konawe District Forest Service. Data were analyzed by multiple regression analysis through the SPSS for Windows program.The results showed that empowerment and work involvement simultaneously had a significant effect on employee performance with determination of 0.468 or 46.8%. empowerment partially has a positive and significant effect on employee performance, work involvement has a positive and not significant effect on employee performance. It is expected that further research will reconsider other variables that influence employee performance, namely leadership style, work motivation and work environment.Keywords:Empowerment, Work Involvement and Employee Performance

PENGARUH PENGUNGKAPAN CORPORATE SOCIAL RESPONSIBILITY TERHADAP NILAI PERUSAHAAN La Ode Anto; Safaruddin Safaruddin; Andi Zulkifli
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 1 (2021): Jurnal Jumbo Vol. 5 No.1
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to determine and analyze the effect of Corporate Social Responsibility (CSR) disclosure on company value of manufacturing companies listed on the Indonesia Stock Exchange (IDX). The sample in this study uses purposive sampling technique, from determining the sample obtained 12 sector manufacturing companies. various industries listed on the Indonesia Stock Exchange that meet the criteria to be sampled in this study. The data collection method uses documentation. Data analysis used descriptive statistical analysis and simple regression analysis. The results of this study indicate that the disclosure of Corporate Social Responsibility (corporate social responsibility) has a significant effect on firm value in various industrial sector manufacturing companies in the Indonesia Stock Exchange (BEI). This shows that the greater the disclosure of Corporate Social Responsibility (CSR), the greater the value of the company.

PERAN KOMITMEN ORGANISASI DALAM MEMEDIASI PENGARUH DISIPLIN KERJA TERHADAP KINERJA PEGAWAI Muhammad Muchzamil; Sujono Sujono; Asrip Putera
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 1 (2019): Jurnal Jumbo Vol 3 No 1
Publisher : Pascasarjana Universitas Halu Oleo

This research inteds: 1) to examine the effect of work discipline on the commitment of Wakatobi Regency OPD organization, 2) to examine the effect of work discipline on the performance of Wakatobi Regency OPD employees, 3) to examine the effect of organization commitment on the performance of Wakatobi Regency OPD employees 4) to examine the role of organization commitment in mediating work discipline on the performance of Wakatobi Regency OPD employeesThe research subject of is the Regional Government Organization of Wakatobi Regency, the population of this research is all the employees who served as section heads in the Wakatobi Regency OPD which amounted 128 people. The size of the sample was determined with census technique, the study sample was 128 people. The data in the research were analyzed using path analysis with the help of smartPLS 2.0 software.Thesis: 1) work discipline has positive and significant effect on organization commitment, 2) work discipline has positive and significant effect on employees performance, 3) organizational commitment has positive and significant effects on employees performance, 4) organization commitment is able to mediate work discipline on employees performance.Keywords: work discipline, organization commitment and employees performance

PENGARUH KOMPETENSI DAN INTEGRITAS TERHADAP KINERJA PENYULUH PERTANIAN YANG DIMEDIASI OLEH KEPUASAN KERJA PADA DINAS TANAMAN PANGAN, HOLTIKULTURA DAN PERKEBUNAN (TPHP) KAB. KONAWE Siti Syahruni; Dedy Takdir Syaifuddin; La Ode Bahana Adam; Nofal Nur; Muh. Rivan Kohawan; Rachmat Riyaldi Hasan
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3
Publisher : Pascasarjana Universitas Halu Oleo

Penelitian ini untuk menguji dan membuktikan secara empiris pengaruh kompetensi,integritas dan kepuasan kerja sebagai variabel mediasi terhadap kinerja penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten Konawe.Penelitian ini merupakan Penelitian explanatory yang bertujuan menjelaskan Hubungan kausal antar variabel dengan menggunakan pendekatan kuantitatif. Populasi dan sampel dalam Penelitian ini adalah seluruh penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten Konawe 130 orang responden. Metode analisis untuk menjawab hipotesis dalam penelitian ini adalah Metode PLS (Partial Least Square)yang mengukur intensitas 3 variabel, yaitu variabel independen, variabel mediasi dan variabel dependen.Hasil Penelitian menunjukkan bahwa kompetensi, integritas secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten Konawe. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten Konawe. Kompetensi secara parsial berpengaruh negatif dan tidak signifikan terhadap kinerja penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten Konawe sedangkan integritas secara parsial berpengaruh positif dan signifikan terhadap kinerja penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten Konawe. Untuk Variabel kepuasan kerja memediasi full antara kompetensi dan integritas terhadap kinerja penyuluh pada Dinas Tanaman Pangan, Holtikultura dan perkebunan (TPHP) Kabupaten KonaweKata Kunci: Kompetensi, integritas, kepuasan kerja Dan Kinerja Penyuluh

Page 22 of 29 | Total Record : 282

20 21 22 23 24

Filter by Year

2017 2023

Filter By Issues

All Issue Vol 7, No 1 (2023): Jurnal JUMBO Vol 7 No 1 Vol 6, No 3 (2022): Jurnal JUMBO Vol 6 No 3 Vol 6, No 2 (2022): Jurnal JUMBO Vol 6 No 2 Vol 6, No 1 (2022): Jurnal JUMBO Vol 6 No 1 Vol 6, No 2 (2022): Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3 Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2 Vol 5, No 1 (2021): Jurnal Jumbo Vol. 5 No.1 Vol 4, No 3 (2020): Jurnal Jumbo Vol. 4 No. 3 Vol 4, No 2 (2020): Jurnal Jumbo Vol 4 No 2 Vol 4, No 1 (2020): Jurnal Jumbo Vol 4 No 1 Vol 3, No 3 (2019): Jurnal Jumbo Vol 3 No 3 Vol 3, No 2 (2019): Jurnal Jumbo Vol 3 No 2 Vol 3, No 1 (2019): Jurnal Jumbo Vol 3 No 1 Vol 2, No 3 (2018): Jurnal Jumbo Vol 2 No 3 Vol 2, No 2 (2018): Jurnal Jumbo Vol 2 No 2 Vol 2, No 1 (2018): Jurnal Jumbo Vol 2 No 1 Vol 1, No 3 (2017): Jurnal Jumbo Vol 1 No 3 Vol 1, No 2 (2017): Jurnal Jumbo Vol 1 No 2 Vol 1, No 1 (2017): Jurnal Jumbo Vol 1 No 1 More Issue

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Nursaban Rommy Suleman

Contact Email
nursabansuleman@gmail.com

Phone
+6282115805379

Journal Mail Official
jurnal.jumbo@gmail.com

Editorial Address
Program Pascasarjana Universitas Halu Oleo Kampus Abdullah Silondae, Jl. Mayjen Sutoyo Kemaraya Kendari

Location
Kota kendari,

Sulawesi tenggara

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Nursaban Rommy Suleman

Contact Email nursabansuleman@gmail.com

Phone +6282115805379

Journal Mail Official jurnal.jumbo@gmail.com

Editorial Address Program Pascasarjana Universitas Halu Oleo Kampus Abdullah Silondae, Jl. Mayjen Sutoyo Kemaraya Kendari

Location Kota kendari, Sulawesi tenggara INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Nursaban Rommy Suleman

Contact Email
nursabansuleman@gmail.com

Phone
+6282115805379

Journal Mail Official
jurnal.jumbo@gmail.com

Editorial Address
Program Pascasarjana Universitas Halu Oleo Kampus Abdullah Silondae, Jl. Mayjen Sutoyo Kemaraya Kendari

Location
Kota kendari,

Sulawesi tenggara

INDONESIA