cover
Contact Name
Danang
Contact Email
ahmad.ashifuddin@gmail.com
Phone
+6282227778940
Journal Mail Official
Amik@jurnal.itbsemarang.ac.id
Editorial Address
Jl. Jenderal Sudirman No. 346 Semarang Jawa Tengah Indonesia
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Riset Manajemen dan Ekonomi
ISSN : 2985623X     EISSN : 29857678     DOI : 10.54066
Core Subject : Economy, Science,
Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi
Articles 285 Documents
Kepuasan Pelanggan Ritel Tradisional : Peran Harga, Variasi Produk, Pelayanan, dan Pengaruhnya terhadap Loyalitas serta Perilaku Pembelian Konsumen Mubarok, Rizkul; Muslikhun, Alfin
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 3 No. 4 (2025): Oktober : JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime.v3i4.3563

Abstract

This study aimed to determine the impact of price, product variety and service quality on customer satisfaction at Warung Pojok grocery stores in Semarang. The study adopted an explanatory approach. The sample size was calculated using the Lemeshow formula and comprised 120 Warung Pojok customers. Multiple linear regression was used to analyse the data. The results showed that price had no significant effect on customer satisfaction. Conversely, product variety and service quality were found to have a positive and significant effect on customer satisfaction. These findings confirm that product diversity and quality service are important in fostering customer loyalty within the traditional retail sector. In practical terms, the results can help business owners to formulate marketing strategies tailored to consumer needs. Furthermore, these findings can serve as a reference for future studies examining customer satisfaction factors in the context of grocery stores. In practical terms, the results can assist business owners in formulating targeted marketing strategies that prioritize product variety and service excellence. The study also provides valuable insights for future research, offering a foundation for further exploration of customer satisfaction factors in grocery store contexts and other traditional retail environments.
Peran E-Commerce dalam Transformasi Digital UMKM Indonesia: Sebuah Kajian Literatur Selly Silviawati; Eka Satria Wibawa; Nindi Anggi Wardani; Sri Wahyuning; Ita Noviana
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 3 No. 4 (2025): Oktober : JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime.v3i4.3551

Abstract

This study aims to examine how e-commerce supports the digital transformation of MSMEs in Indonesia, with particular emphasis on social, cultural, and organizational dimensions. The research focus arises from the growing adoption of e-commerce following the COVID-19 pandemic, despite the fact that MSMEs continue to face major obstacles such as limited digital literacy, infrastructure gaps, and weak competitiveness. A qualitative approach with a collective case study design was employed to capture real experiences as well as the meanings constructed by business actors. Data were collected through semi-structured interviews, participant observation, and document analysis involving 15 MSMEs located in Jakarta, Surabaya, and Yogyakarta, complemented by insights from MSME associations and local government representatives. The data analysis combined thematic methods with Miles & Huberman’s interactive model to identify deeper patterns. The findings highlight three central themes: first, e-commerce is perceived not only as a tool for modernizing businesses but also as a means of gaining social legitimacy; second, adaptation strategies evolve through improvisation, family support, and community-based learning; and third, the success of digital transformation is strongly influenced by external factors, particularly the role of associations and the availability of infrastructure. Collectively, the results enrich the Diffusion of Innovations theory and the Technology–Organization–Environment framework by incorporating a socio-cultural perspective, while also emphasizing the crucial role of MSMEs’ dynamic capabilities in navigating change. The study’s implications underscore the importance of community-based policies, locally tailored assistance programs, and more equitable and inclusive interventions by digital platforms. For future research, it is recommended to extend the analysis to rural areas and adopt a longitudinal approach to capture the dynamics of digital transformation over a longer period of time.
Pengaruh Upah Minimum dan Inflasi terhadap Penyerapan Tenaga Kerja di Indonesia Vicy Andriany; Sonya Aprimayana; Annisa Desfikasari
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 3 No. 4 (2025): Oktober : JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime.v3i4.3553

Abstract

This study aims to analyze the significance level of the influence of minimum wages and inflation on labor absorption in Indonesia. The research applies a quantitative approach with field research design using secondary data in the form of time series published by the Central Bureau of Statistics (BPS) for the period 1993–2023. Data collection was carried out through documentation methods, while data analysis employed multiple linear regression processed using EViews 12 software.The results indicate that, partially, the minimum wage variable has a positive and significant effect on labor absorption in Indonesia. This finding suggests that an increase in the minimum wage contributes to higher employment absorption during the study period. In contrast, the inflation variable shows a positive relationship but does not significantly affect labor absorption. This implies that rising inflation does not directly reduce or increase employment opportunities in a statistically significant manner. Simultaneously, minimum wages and inflation jointly have a significant impact on labor absorption.These findings highlight the crucial role of wage policy in maintaining labor market stability, while the effect of inflation tends to be indirect. Therefore, the government is expected to formulate adaptive minimum wage policies that take inflation into account to create a balance between workers’ welfare and the sustainability of employment opportunities.
Implikasi Standar Sertifikasi Halal Internasional terhadap Perdagangan Global Indonesia pada Produk Halal Naila Naila; Risma Risma; Diana Putri Utari; Anabilla Alma Widyaningtias; Lina Marlina
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 3 No. 4 (2025): Oktober : JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime.v3i4.3564

Abstract

This study analyzes the implications of international halal certification standards on the global trade of Indonesian halal products. The focus of the study covers the impact of standard harmonization, particularly through the OIC/SMIIC, on increasing export market access and the competitiveness of Indonesian products. The method used is a qualitative approach with descriptive-comparative analysis based on national regulations, BPJPH documents, and international standards. The results of the study show that the application of international halal standards strengthens global consumer confidence and opens up wider export opportunities for Indonesian products. However, differences in regulations between countries, high certification costs, and limited capacity of halal institutions remain major obstacles. Standard harmonization and strengthening of national certification institutions are needed so that Indonesia can optimally utilize the potential of the global halal market.
Optimalisasi Peningkatan Kinerja Karyawan Melalui Quality of Work Life, Islamic Work Ethics dan Employee Engagement: Studi pada Karayawan RSI Sultan Agung Semarang Annisa Nur Hasyimiyah; Widiyanto Widiyanto
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 3 No. 3 (2025): Juli : JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime.v3i3.3610

Abstract

This study examines how Islamic work ethics and quality of work life affect employee performance, using Sultan Agung Islamic Hospital in Semarang as a mediating variable. One hundred workers completed questionnaires for the quantitative study, which was then evaluated using the Sobel Test and multiple linear regression. The findings show that Islamic work ethics and quality of work life have a positive impact on employee engagement and performance, while employee engagement has a positive impact on performance but has not been able to mediate the relationship between the two variables and performance. It follows that balancing technical, spiritual, and work-life factors is necessary to improve performance. It is anticipated that Sultan Agung Islamic Hospital would keep enhancing the standard of living and Islamic principles. For more general findings, more study with more variables and a wider variety of participants is advised.