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Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Published by Politeknik Kampar
ISSN : 29878012     EISSN : 29878004     DOI : 10.59061
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Sub Rumpun ILMU EKONOMI 1 Ekonomi Pembangunan 2 Akuntansi 3 Ekonomi Syariah 4 Perbankan 5 Perpajakan 6 Asuransi Niaga (Kerugian) 7 Notariat 8 Bidang Ekonomi Lain Yang Belum Tercantum Sub Rumpun ILMU MANAJEMEN 1 Manajemen 2 Manajemen Syariah 3 Administrasi Keuangan (Perkantoran, Pajak, Hotel, Logistik, Dll) 4 Pemasaran 5 Manajemen Transportasi 6 Manajemen Industri 7 Manajemen Informatika 8 Kesekretariatan 9 Bidang Manajemen Yang Belum Tercantum 7 Manajemen Informatika 8 Kesekretariatan 9 Bidang Manajemen Yang Belum Tercantum
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 131 Documents
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Fenomena Resign Massal dan Pengangguran Terselubung di Kalangan Gen Z: Tinajuan Ekonomi Publik di Indonesia Silvy Novianty; Assyfa Futri Ananta; Viola Augustia Putri; Wahjoe Pangestoeti
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 2 (2025): Juni: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i2.1064

Abstract

The phenomenon of mass resignations and the rise of disguised unemployment among Generation Z in Indonesia raises concerns about the sustainability of national employment. This study aims to analyze this phenomenon within the framework of public economics by exploring its causes and impacts on productivity and labor market structure. Employing a qualitative approach through literature review, the research finds that the main causes include the mismatch between education and labor market demands, a crisis of work meaning, and changing social values among the younger generation. This phenomenon is also related to the trend of quiet quitting, characterized by passive work attitudes while remaining in the job. The findings underscore the necessity for adaptive public economic policies that respond to the evolving work values of younger generations, as well as more flexible and inclusive employment strategies in the digital era.
Kajian Kinerja Keuangan Perusahaan Migas dan Batubara di BEI 2021–2023 Berdasarkan Metode EVA, MVA, dan FVA Ade Anggara Putra; Ahmad Idris; Trisnia Widuri
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 2 (2025): Juni: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i2.1069

Abstract

In facing these dynamics, oil, gas, and coal sub-sector companies are required to design adaptive and flexible business strategies to ensure business continuity, maintain profits, and increase company value. Knowing EVA, MVA, and FVA as financial performance measurement methods that focus on the company's added value can help management. The purpose this study is to determine financial performance using the EVA, MVA, and FVA methods in oil, gas, and coal sub-sector companies listed on the IDX in 2021-2023. This type of research uses quantitative descriptive research. The findings are (1) all companies analyzed showed negative EVA values. This indicates that none 10 companies were able to generate economic profits after deducting their capital costs, (2) only PT Dwi Guna Laksana Tbk consistently posted positive MVA values. This shows that only this company has succeeded in increasing its stock market value sustainably compared to total investment made, (3) only PT Golden Eagle Tbk recorded positive value, indicating the company's ability to create stable and sustainable financial added value. Meanwhile, PT Batu Licin Nusantara Maritim Tbk only recorded positive FVA in 2021, but returned to negative in the following years.  
Prosedur Penataan Dokumen Perizinan Lingkungan sebagai Upaya Pemeliharaan Arsip Dinamis Inaktif pada Dinas Lingkungan Hidup Kota Surabaya Laksmita Triadewi Mounty; Mahmudatul Himmah
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 3 (2025): September: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i3.1162

Abstract

The Surabaya City Environment Agency is one of the local government agencies that has the authority to manage and protect environmental quality. After the merger with the Hygiene and Green Open Space Office, this agency faces serious challenges, especially in terms of archive management. Several times the process of moving archives has resulted in obstacles in the arrangement of inactive dynamic archives. This condition not only causes difficulties in the process of retrieving archives, but also has an impact on physical damage and the potential for loss of important documents, especially high-value environmental permit documents. This research aims to develop a more systematic procedure for structuring inactive dynamic archives so that it can facilitate the activities of maintaining, searching, and rediscovering archives when needed. The research method used is action research with data collection techniques in the form of interviews, observations, documentation, and questionnaire distribution. The research respondents consisted of employees of the Environmental Planning and Supervision Division and archivists in the Secretariat Division. The collected data was then analyzed descriptively using the Likert scale to measure perception and the Accuracy Score to assess the effectiveness of archival recollection. The results of the study showed that the inactive dynamic archive arrangement procedure applied was assessed in accordance with the needs of the organization. The level of effectiveness measured through the Precision Score reached a value of 0.57%, which means that the archive can be recovered well. This confirms that the procedures prepared are able to improve the quality of archive management and support administrative services within the Surabaya Environment Office.
Analisis Akuntabilitas Kerja Aparat Pemerintah pada Kantor Desa Palippu Kecamatan Tanasitolo Kabupaten Wajo Andi Supriadi; Sofyan Marzuki; Burhanuddin Burhanuddin
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 3 (2025): September: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i3.1168

Abstract

This study aims to analyze the accountability of government officials at the Palippu Village Office, Tanasitolo District, Wajo Regency. Accountability is a crucial pillar in realizing transparent, effective, and responsible village governance. Village government officials are required not only to be able to carry out administrative duties but also to demonstrate openness, moral responsibility, and a willingness to be evaluated by the community. Therefore, this study focuses on the extent to which village officials' accountability has been implemented in accordance with the principles of good governance. The research method used is descriptive qualitative, with data collection techniques through in-depth interviews, direct observation, and documentation of various village government activities. The analysis focuses on five indicators of accountability: responsibility, transparency, answerability, implementation of sanctions and rewards, and evaluation mechanisms. The results of the study indicate that efforts towards accountability have begun to be visible, particularly in the aspects of transparency and development of village officials. Information regarding activities and the use of village funds is conveyed to the community through certain forums, although not yet fully distributed. Officials also show a willingness to be accountable, but in practice, the implementation of sanctions for violations has not been optimal. In contrast, the awards given are still informal and not yet part of a structured system. Performance evaluation of village officials is also limited and lacks active community participation. Therefore, this study recommends increasing the human resource capacity of village officials through training, strengthening the periodic evaluation system, and involving the community in monitoring public services. Implementation of these policies is expected to increase the accountability of village officials, thereby strengthening public trust in village government and improving the quality of public services.
Analisis Kualitas Pelayanan di Kantor Desa Bola Kecamatan Bola Kabupaten Wajo Berdasarkan Dimensi SERVQUAL untuk Kepuasan Masyarakat Muhammad Akram; Burhanuddin Burhanuddin; Erna Erna; Gustina Gustina
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 3 (2025): September: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i3.1170

Abstract

This study aims to describe the quality of services at the Bola Village Office, Bola District, Wajo Regency. The type of research used is descriptive qualitative research, with data collection techniques through observation, interviews, and documentation. Data analysis was carried out through several stages: data reduction, data presentation, and conclusion drawing. To test the validity of the data, this study applied credibility, transferability, dependability, and confirmability tests to ensure the results could be accountable and applicable in broader contexts. The analysis results, based on the five SERVQUAL dimensions, indicate that the service quality at the Bola Village Office is considered good. The first dimension, reliability, shows that the services provided are in line with the existing standard operating procedures (SOPs), supported by adequate training for the staff. This ensures that the services provided are timely and consistent with the public's expectations. The second dimension, responsiveness, shows that the staff can provide quick responses through the implemented priority system, allowing issues faced by the public to be handled promptly. The third dimension, assurance, is demonstrated by the professionalism of the staff and the security of the data. This provides a sense of security to the public, knowing that their data is managed properly and securely. The fourth dimension, empathy, is demonstrated by the personal attention given by the staff to the community. The staff not only provides efficient services but also cares about individual needs, fostering a more humanistic and close relationship with the residents. Meanwhile, the fifth dimension, physical facilities, is adequate to support smooth service delivery, though some improvements are still needed in terms of cleanliness and maintenance. Overall, the findings of this study emphasize the importance of quality-based service in improving public satisfaction. With services that prioritize reliability, responsiveness, assurance, empathy, and adequate facilities, the Bola Village Office can enhance service quality and provide greater satisfaction to the community.
Pengaruh Kualitas Produk terhadap Keputusan Pembelian: (Studi Kasus di Outlet Dea Cake and Bakery Jalan Veteran Blitar) Muhamad Adam Badar; Lu' Lu Ul Maknunah; M. Halim Fawazi
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 3 (2025): September: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i3.1222

Abstract

This study aims to analyze the influence of product quality on consumer purchasing decisions at the Dea Cake and Bakery outlet located on Jalan Veteran, Blitar. Product quality in this study was measured through several indicators, namely aesthetics, features, performance, durability, and product reliability. This study used a quantitative approach with descriptive methods. Data were obtained by distributing questionnaires to 100 respondents who were consumers of the outlet. The data analysis technique used was simple linear regression analysis to determine the extent of the influence of product quality on purchasing decisions. The results showed that product quality has a positive and significant influence on consumer purchasing decisions. In other words, the better the quality of the product offered, the more likely consumers are to make a purchase. This finding demonstrates the importance of maintaining and improving product quality as a primary strategy in maintaining consumer loyalty and increasing sales volume. Therefore, Dea Cake and Bakery management is advised to continuously evaluate and innovate its product quality to meet consumer expectations and satisfaction on an ongoing basis.
Analisis Manajemen Risiko pada Pekerja Pabrik yang ada di Kabupaten Brebes Dila Lailatul Munawaroh; Amirah
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 4 (2025): Desember: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i4.1286

Abstract

The manufacturing industry in Brebes Regency employs a large workforce and has high occupational safety and health risks, requiring the implementation of systematic risk management. This study aims to analyze the implementation of risk management among factory workers in Brebes Regency based on the stages of risk identification, measurement, and management. The study used a quantitative descriptive approach with 100 respondents from three companies. Data were collected through a five-point Likert questionnaire consisting of 39 statements and analyzed using average scores with categories of Poor (1.00–<2.50), Fair (2.50–<3.50), and Very Good (3.50–5.00). The results show that the average indicator value is in the range of 3.96–4.71, so that all indicators are in the Very Good category, with an average risk identification aspect of 4.48, risk measurement of 4.43, and risk management of 4.50. The highest scores were for recording personal property loss (4.71) and awareness of noise hazards (4.56), while the lowest scores were for assessing muscle complaints/minor injuries due to work posture (3.96) and work position and short break arrangements (4.33). Overall, the implementation of risk management has been very good, but strengthening of the ergonomics aspect is still needed through more formal recording of complaints, periodic observation of posture and workload, and ergonomic interventions so that the implementation of risk management is more balanced and sustainable.
Pengembangan Aplikasi Pengelolaan Arsip Digital Berbasis Phprad di PT Istana Kebon Jeruk Windi Lestari; Roni Faslah; Rizki Firdausi Rachmadania
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 4 (2025): Desember: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i4.1287

Abstract

This study aims to develop and evaluate the feasibility of a digital archive management application built using PHPRad at PT Istana Kebon Jeruk. The research employs a Research and Development (R&D) design utilizing the ADDIE development model. The unit of analysis focuses on the company’s archival management processes, with research subjects consisting of administrative and sales division employees as end-users, and media experts serving as validators of application quality. Data were collected through observations and questionnaires. The final output of this study is an application equipped with key features including sales database management, archive disposal, and the administration of incoming and outgoing correspondence. The feasibility assessment resulted in a “Highly Feasible” category, and user testing conducted with employees likewise yielded a “Highly Feasible” category. Therefore, the PHPRad-based digital archive application is deemed highly feasible and practical for digital archive input and management. During the development process, several challenges were encountered. These constraints were successfully addressed by providing user training, developing a comprehensive user manual, and implementing basic security mechanisms through login-based access control. The findings of this study are expected to support the sustainable implementation of this application as part of PT Istana Kebon Jeruk’s digital transformation in archival management.
Pengaruh Kualitas Pelayanan Pajak dan Sanksi Pajak terhadap Kepatuhan Wajib Pajak Restoran melalui Kesadaran Pajak sebagai Variabel Intervening : Pada Badan Pengelola Pajak dan Retribusi Daerah Kota Jambi Bintang Maharani; Hendriyaldi Hendriyaldi; Fitri Widiastuti
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 4 (2025): Desember: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i4.1299

Abstract

This study aims to analyze the effect of tax service quality and tax sanctions on restaurant taxpayers' compliance through tax awareness as an intervening variable at the BPPRD of Jambi City. The background of this study is the delay in reporting, payments, and tax arrears of restaurants in Jambi City. The research method used is a quantitative approach with data collection techniques using questionnaires distributed to 72 restaurant taxpayers, selected based on the Slovin formula with a 10% margin of error. The results of the instrument test show that the data obtained are valid and reliable. The findings reveal that tax service quality and the implementation of tax sanctions have a positive and significant impact on tax awareness and taxpayer compliance. In addition, tax awareness acts as a mediating variable that strengthens the relationship between service quality and tax sanctions with restaurant taxpayers' compliance. Therefore, improving the quality of tax services and applying stricter sanctions can effectively encourage the increased compliance of restaurant taxpayers in Jambi City.
Persepsi Pelaku Usaha terhadap Mekanisme Sistem Online Single Submission dalam Mempercepat Proses Perizinan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi Jambi Rizal Jalil; Moh. Ihsan; Fitri Widiastuti
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 3 No. 4 (2025): Desember: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v3i4.1300

Abstract

This study aims to analyze the perceptions of business actors regarding the Online Single Submission (OSS) system mechanism in accelerating the licensing process at the Investment and One-Stop Integrated Services Office of Jambi Province. The research method used is qualitative, with data collected through observation, interviews, and documentation. The results of the study indicate that the implementation of OSS is considered to facilitate and accelerate the business licensing process. Business actors appreciate the ease of access and time efficiency provided by the system. However, several challenges were still found, including limited internet network availability, low technological understanding among some business actors, and a lack of socialization regarding the use of OSS. Therefore, this study recommends the need for improved assistance for business actors, more intensive socialization, and strengthening of infrastructure, especially internet networks, to ensure the optimal implementation of OSS. Thus, it is hoped that this system can be more effective in supporting the acceleration of business licensing in Jambi Province.

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