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Economos : Jurnal Ekonomi dan Bisnis
Published by Universitas Muhammadiyah Parepare
ISSN : 26157039     EISSN : 2655321X     DOI : https://doi.org/10.31850/economos
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
ECONOMOS : Jurnal Ekonomi dan Bisnis dengan nomor p-ISSN. 2615-7039 dan e-ISSN. 2655-321X. Jurnal ilmiah Ekonomi yang diterbitkan oleh Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare dengan frekuensi setahun tiga kali yaitu April, Agustus dan Desember sebagai wadah pengembangan Ilmu khususnya ilmu Ekonomi yang berfokus pada ilmu akuntansi, ekonomi pembangunan dan manejemen.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 136 Documents
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The Influence of Product Quality and Price on Customer Satisfaction at By Badjua Coffee Shop in Makassar City Halim, Andi Irfan; Jam'an, Andi; Rizal, Samsul
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3695

Abstract

The purpose of this study is to determine the influence of product quality and price on customer satisfaction at By Badjua Coffee Shop in Makassar City. The population of this study consists of 70 individuals. The sampling technique used is saturated sampling. The type of data used in this research is primary data, and the analysis was conducted using SPSS for Windows. Based on the results of the statistical tests, it is evident that individually (partially), the variables of product quality and price have a positive and significant influence on the dependent variable. The influence of these two independent variables is positive, meaning that the higher the level of product quality and price (perceived positively), the higher the resulting customer satisfaction. The findings show that product quality has a significant positive effect on customer satisfaction, and price also has a significant positive effect on customer satisfaction at By Badjua Coffee Shop in Makassar City. It is therefore necessary to continue improving product quality to enhance customer satisfaction at By Badjua Coffee Shop in Makassar City. This research is important because customer satisfaction is a critical factor for business sustainability and competitiveness, especially in the highly competitive coffee shop industry. Understanding the role of product quality and pricing in shaping customer satisfaction can help businesses develop more effective strategies to retain loyal customers and attract new ones, thus ensuring long-term growth and success.
The Role of Islamic Human Resources anda Innovation in Supporting Business Sustainability of Coastal Communities in Sinjai Regency Nurwahida, Nurwahida; Ridwan, Hardiyanti; Nabir, Abd. Muhaemin; Subha, Rahman; Lubis, NuruL Fajriani
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3696

Abstract

This study aims to examine: (1) the role of human resources in supporting the sustainability of community businesses in the coastal areas of Sinjai Regency, and (2) the role of innovation in enhancing the continuity of such businesses in the region. The research method employed is descriptive qualitative, with data collected through observation, interviews, and documentation of business actors in the coastal areas. The findings indicate that human resources play a crucial role in managing and sustaining business operations. Coastal communities have demonstrated adaptability and responsibility in running their businesses while adhering to Islamic principles, such as ensuring product halalness, maintaining honesty in transactions, and preserving the marine and coastal environment. Moreover, they have shown awareness of the importance of capacity building through training and informal learning. In terms of innovation, coastal communities have begun utilizing digital technology to expand the marketing reach of their products. Social media platforms such as Facebook, WhatsApp, and Instagram are actively used for promotion and consumer engagement. This technological adoption enhances the competitiveness of local products and broadens market access, thereby supporting greater business sustainability. These findings affirm that the sustainability of coastal community businesses is significantly influenced by the quality of human resources and their ability to innovate, particularly in responding to technological advancements and market demands.
The Effect Of Product Quality On Customer Satisfaction At The Fajar Building Shop, Topoyo Sub-District, Mamuju District, West Sulawesi Province Fadil, M.; Pasigai, Moh Aris; Nurlina, Nurlina
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3697

Abstract

The Influence of Product Quality on Customer Satisfaction at Fajar Shop, Building, Topoyo District, Mamuju Regency, West Sulawesi" Thesis for Management Study Program, Faculty of Economics and Business, University of Muhammadiyah Makassar. This study aims to examine the effect of product quality on customer satisfaction at the Fajar Building Shop, Topoyo District, Mamuju Regency, West Sulawesi. This study uses primary data sources, where researchers distribute questionnaires to 45 customers of Fajar Bangunan Store. The analysis technique in this research is validity test, reliability test, classical assumption test, and hypothesis testing through simple linear regression analysis test and T test. Partially, the results of this study indicate that product quality has a positive and significant effect on customer satisfaction at the Fajar Building Shop, Topoyo District, Mamuju Regency, West Sulawesi, which is indicated by the T arithmetic value of 2.041 > T table value of 2.018 and a significance value of 0.047 < 0.05. So the first hypothesis is accepted.
Optimization Of Production Management Based On Swot Analysis In Umkm Development In Indonesia Tenrisau, Muhammad Akhsan; Umar , Nur Alam; Mukhlis , Muhammad Ridwan; Amalia , Reski
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3698

Abstract

The purpose of this study is to analyze and describe the optimization of UMKM production management in Indonesia using SWOT analysis as an alternative in developing UMKM. The type of qualitative research with a literature study approach, using lean manufacturing as a supporting theory. Data collection techniques with documentation studies. Data processing techniques with reduction, data presentation, and drawing conclusions. Data validity techniques through source triangulation. The results of the study indicate that production management has an important role in UMKM. Optimization of production management can be done by implementing management functions, including planning, organizing, supervising, and controlling functions. In addition, an important role in production management is in the management of raw material inventory which must have planning, including cost planning, raw material procurement schedules, and raw material distribution. Then, for the development of UMKM in Indonesia, it is done by creating a business strategy through the application of SWOT analysis, so that business actors can easily identify threats and business opportunities from outside, so that there is an opportunity to think about solutions and overcome them, not only that business actors can take advantage of opportunities and increase business strength through SWOT analysis.
The Influence of Physical and Non-Physical Work Environment Factors on Employee Satisfaction at PT PLN (Persero) ULP Panakkukang Damar Kuncara; Samsul Rizal; Muh Nur Rasyid
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3623

Abstract

This study examines the influence of physical and non-physical work environment factors on employee satisfaction at PT PLN (Persero) ULP Panakkukang. Using a quantitative approach, the research employed a saturated sampling technique involving all 79 employees from various divisions. Data were collected through questionnaires that had been tested for validity and reliability, complemented by documentation and observation. Analytical methods included instrument testing, classical assumption tests, multiple linear regression, and hypothesis testing using IBM SPSS 26. The results show that the physical work environment has a regression coefficient of 0.479 with a significance level of 0.00, while the non-physical work environment has a coefficient of 0.232 with a significance level of 0.01. Both variables have a positive and significant effect on employee satisfaction, with an adjusted R² value of 0.674, indicating that 67.4% of employee satisfaction is explained by the two factors studied. The t-test confirmed that both physical and non-physical work environments significantly contribute to satisfaction, suggesting that improvements in workplace conditions—such as facilities, comfort, and supportive interpersonal relationships—can enhance employee well-being and performance. These findings emphasize the strategic role of comprehensive work environment management in maintaining employee motivation and productivity, particularly in service-oriented organizations such as PLN.
THE INFLUENCE OF PLACEMENT AND WORK EXPERIENCE ON EMPLOYEE PERFORMANCE AT THE POPULATION AND CIVIL REGISTRY SERVICE OF PANGKEP REGENCY Nurfatimah, Ghelvira; Andayaningsih, Sri; Soraya, Zalkha
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3979

Abstract

Employee performance is a critical determinant of public service quality, particularly within government institutions. This study examines (a) the effect of job placement on employee performance and (b) the effect of work experience on employee performance at the Population and Civil Registration Office of Pangkep Regency. Using a quantitative approach, data were collected from 47 civil servants selected through saturated sampling. Questionnaires served as the primary data collection tool, and the data were analyzed with SPSS 25 using descriptive statistics, instrument testing, classical assumption tests, multiple linear regression, and hypothesis testing. The results show that job placement does not have a significant positive impact on employee performance, suggesting that proper placement alone is insufficient to enhance outcomes. Conversely, work experience exerts a significant positive influence, indicating that accumulated knowledge and practical expertise contribute to improved employee performance in service delivery. These findings highlight the importance of organizational strategies that strengthen employee experience through training and continuous professional development to enhance public sector service quality.
The Influence Of Employee Seniority And Loyalty On Position Promotion At The Gowa Regency Trade And Industry Service Intan, Intan; Andayaningsih, Sri; Soraya, Zalkha
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3980

Abstract

This study examines the influence of employee seniority and loyalty on job promotion at the Trade and Industry Service of Gowa Regency. The research is motivated by the importance of fair and transparent promotion systems in public organizations, where both seniority and loyalty are often considered as decisive factors. Employing a quantitative research design, data were collected through structured questionnaires distributed to all 39 employees of the Trade and Industry Service using a saturated sampling technique. The data were analyzed with multiple linear regression supported by SPSS version 30, and the validity and reliability of instruments were tested prior to hypothesis examination. The results demonstrate that seniority has a positive and significant effect on job promotion, as indicated by the t-count value of 3.188, which exceeds the t-table value of 1.686, with a significance level of 0.003. Similarly, employee loyalty shows a positive and significant effect on job promotion with a t-count of 3.151 and the same significance value of 0.003. Furthermore, simultaneous testing confirms that both variables jointly influence job promotion, with an R² value of 0.328, suggesting that 32.8% of the variance in job promotion is explained by seniority and loyalty, while 67.2% is affected by other factors. These findings imply that organizations should design promotion policies that balance seniority, loyalty, and competency to ensure fairness and improve employee motivation.
The Influence Of Leadership And Organizational Culture On Employee Work Effectiveness At The Gowa Regency Samsat Office Alfiani, Finni; Andayaningsih, Sri; Akib, Muhammad
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3981

Abstract

This study investigates the influence of leadership and organizational culture on employee work effectiveness at the Gowa Regency SAMSAT Office, Indonesia. Human resources are considered the most strategic asset in public service institutions, where leadership and organizational culture are two critical determinants of performance. A quantitative research design was employed using a saturated sampling technique, with the entire population of 43 employees selected as respondents. Data were collected through structured questionnaires, observations, and documentation, and analyzed using multiple linear regression with the SPSS 27 software. The validity and reliability tests confirmed that the research instruments met the required standards. The results revealed that leadership had a positive and significant effect on employee work effectiveness (β = 0.187; p = 0.025), indicating that effective leadership styles enhance employee productivity, communication, and discipline. Similarly, organizational culture also demonstrated a positive and significant effect on employee work effectiveness (β = 0.211; p = 0.038), suggesting that a supportive and collaborative culture fosters motivation, commitment, and efficiency in task completion. Together, these variables accounted for a substantial proportion of the variance in employee work effectiveness. The findings imply that strengthening leadership quality and embedding a constructive organizational culture are strategic priorities to improve service quality and operational efficiency in public sector institutions. This research contributes to the literature on public administration and human resource management by highlighting the integrated role of leadership and culture in enhancing work effectiveness within government service organizations.
The Influence of Organizational Support on Employee Job Performance at PT. Astra Daihatsu Alauddin Muhammad Ansar; Yusuf Alfian Rendra Anggoro; Firman Syah
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employee performance is a critical determinant of organizational success and is strongly influenced by the extent of organizational support. Perceived Organizational Support (POS) has received significant attention in organizational behavior research, as it represents employees’ perceptions of the extent to which the organization values their contributions and cares about their well-being. This study aims to investigate the effect of POS on employee performance at PT Astra Daihatsu Alauddin. A quantitative research design was employed, with data collected through questionnaires distributed to employees. Responses were measured using a Likert scale and analyzed with the Statistical Package for the Social Sciences (SPSS) version 21 to examine the relationships between variables. The findings indicate that organizational support has a positive and significant impact on employee performance. Employees who perceive higher levels of support from the organization demonstrate greater job achievement, stronger commitment, and increased productivity. These results highlight the importance of organizational strategies that cultivate supportive environments, including recognition, fair treatment, and adequate resource provision. Enhancing POS not only improves individual performance but also strengthens long-term organizational effectiveness. Therefore, managerial attention to employee needs and well-being is essential for maintaining competitiveness and achieving organizational objectives.
The Influence of Human Resource Quality on Employee Performance at the Gantarang Sub-District Office, Bulukumba Regency Ina Ramadhani; Muchriady Muchran; Andi Risfan Rizaldi
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3984

Abstract

Human resources are the main asset in an organization that determines the success of achieving goals, including in government institutions. This study aims to examine the influence of human resource quality on employee performance at the Gantarang Sub-district Office, Bulukumba Regency. A quantitative research design was employed by involving the entire population of 40 employees as respondents through purposive sampling, considering that all members of the population met the research criteria. Data were collected using questionnaires and analyzed through simple linear regression and a partial test (t-test) with the assistance of SPSS version 26. The results show that human resource quality has a positive and significant effect on employee performance, indicating that improvements in employees’ knowledge, skills, and attitudes contribute directly to better performance outcomes. These findings strengthen the theoretical perspective that human capital is a central factor in enhancing organizational effectiveness. The study concludes that efforts to strengthen employee competencies, provide training, and create a supportive work environment are essential strategies for improving public service performance in government institutions such as the Gantarang Sub-district Office.

Page 13 of 14 | Total Record : 136

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