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<![CDATA[Geliat Pariwisata Wellness Tourism Dalam Masa Pandemi ]]>
<![CDATA[Umar Abdul Jabbar]]>;
<![CDATA[Andhi Supriyadi]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1006
<![CDATA[One of the industries that has been badly impacted by the COVID-19 outbreak is tourism. According to BPS statistics from 2021, there has been a dramatic drop in both domestic and international tourism. Diverse initiatives are made to keep Indonesian tourism alive. Kemenparekraf/Baparekraf is in charge of the "rescue" phase's emergency response, recovery, and normalization. According to Kaspar, wellness tourism is a type of tourism service that can be produced or enhanced in response to a destination's social and environmental circumstances. In terms of the tourist industry, wellness tourism is a subset of health tourism that is comparable to other tourism industries. Here are some motivational ideas that were examined based on the push and pull variables used in this study However, push factors do not considerably increase the desire to travel for wellness in Indonesia. Push factors might be said to cause the urge to return to traveling for wellbeing. According to reports, pull factors significantly influence foreign tourists' interest in visiting Indonesia for wellness tourism. Enhancing mental wellbeing is the indicator that best explains the push factors for tourists to engage in wellness tourism in Indonesia, whilst heritage and culture are the indicator that best describes the draw factors. However, out of the two, pull factors have a greater impact on tourists' interest in visiting.]]>
<![CDATA[Tourist Perceptions Toward Tourism Attraction In Ramban Biak Tourism Village Of Lenek, East Lombok ]]>
<![CDATA[Muh. Nuh Ilyas]]>;
<![CDATA[Taufiq Kurniawan]]>;
<![CDATA[Ahmad Ahmad]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1016
<![CDATA[This research journal reviews tourists' perceptions of tourist attractions in Lenek Ramban Biak Village. This research is a type of descriptive qualitative research. The population in this study were tourists visiting Lenek Ramban Biak Village. Samples were taken from tourists who visited as many as 100 respondents with incidental sampling technique. Data was collected using a questionnaire and analyzed using descriptive analysis techniques. The results showed that tourists' perceptions of the tourist attractions of Lenek Ramban Biak in terms of the dimensions of attractions and accessibility with agreed criteria. That means that the tourist attraction of Lenek Ramban Biak Village has unique nature, traditions and culture. There is a Camping place, a friendly community. While on the dimensions of the amenities with the criteria quite agree.]]>
<![CDATA[Pengaruh Fasilitas Terhadap Physical Motivation Pengunjung Di Daya Tarik Taman Wisata Alam Rimbo Panti Kabupaten Pasaman ]]>
<![CDATA[Ressy Astri Ramadhani]]>;
<![CDATA[Dwi Pratiwi Wulandari]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1046
<![CDATA[This research was motivated by an error related to physical motivation at the Rimbo Panti Nature Park (TWA) which was allegedly caused by the facilities at the Rimbo Panti TWA. This study aims to analyze the effect of facilities on the physical motivation of visitors at the Rimbo Panti TWA attraction. This type of research is quantitative with a causal associative approach. This research was conducted at the attraction of TWA Rimbo Panti, Panti District, Pasaman Regency. The population of this study were visitors who had come to the TWA Rimbo Panti charm, totaling 7,319 people. Selection of research samples using incidental sampling with a total sample of 99 people. Data collection uses a Likert scale model questionnaire that has been tested for validity and reliability, then the research data uses simple linear regression. The results of this study show that 59.6% of respondents stated that the TWA Rimbo Panti facilities were not in good condition, then on the physical motivation variable 79.8% of respondents assessed that they did not feel physical motivation. Then the two variables were analyzed and the result was that there was an influence of facilities on physical motivation of 77.5%.]]>
<![CDATA[Pengaruh Citra Destinasi Dan Kepuasan Wisatawan Terhadap Revisit Intention Di Kota Padang: (Studi Kasus Daya Tarik Wisata Pantai Padang) ]]>
<![CDATA[Meshy Mulyani]]>;
<![CDATA[Feri Ferdian]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1124
<![CDATA[This research is based on phenomena related to destination image, tourist satisfaction, and revisit intention at Padang Beach Tourism Attraction. This research applies a quantitative approach with a causal-associative method. The sample consisted of 100 tourists selected through purposive sampling. Data were collected through the use of questionnaires that have been validated and tested for reliability. The data were processed through multiple linear regression analysis using SPSS version 26.00. The results showed that destination image and tourist satisfaction play a positive and significant role in the intention to return to visit Padang Beach Tourism Attraction. The results state that destination image and tourist satisfaction together contribute significantly (around 20%) to the intention to return to visit Padang Beach.]]>
<![CDATA[Pengaruh Adversity Quotient Dan Emotional Intelligence Terhadap Organizational Citizenship Behavior Karyawan Grand Rocky Hotel Bukittinggi ]]>
<![CDATA[Yolinda Ratna Fari]]>;
<![CDATA[Youmil Abrian]]>;
<![CDATA[Arif Adrian]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1171
<![CDATA[This research is motivated by the importance of organizational citizenship behavior to increase productivity and effectiveness in an organization. High human fighting power will encourage the emergence of OCB behavior, namely someone who is able to survive in the face of difficulties while working will be able to carry out their obligations properly. However, according to the findings of this research conducted on employees of the Grand Rocky Hotel Bukittinggi, some employees with high OCB levels are still not able to do their jobs optimally. Therefore this research was conducted to find out whether adversity quotient and emotional intelligence affect organizational citizenship behavior of Grand Rocky Hotel Bukittinggi employees. The sample in this study were all 113 employees of the Grand Rocky Hotel Bukittinggi. Data analysis used in this study is multiple linear regression analysis. The results showed that there was a positive and significant adversity quotient with organizational citizenship behavior of employees. There is a positive and significant influence of emotional intelligence on organizational citizenship behavior of employees. Then adversity quotient and emotional intelligence both have a significant influence on organizational citizenship behavior of employees]]>
<![CDATA[Persepsi Masyarakat Desa Bagot terhadap Desa Wisata Bagot di Kabupaten Samosir Provinsi Sumatera Utara ]]>
<![CDATA[Marlina Situmorang]]>;
<![CDATA[Trisna Putra]]>;
<![CDATA[Pasaribu Pasaribu]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1222
<![CDATA[The background of this research is the perception of the people of Bagot Village towards Bagot Tourism Village in Samosir Regency which started from the problem that Bagot Village has not been optimized to become a tourism village. And the purpose of this study was to find out how the people of Bagot Village perceive Bagot Tourism Village in Samosir Regency. There are 3 (three) indicators that are seen, namely cognitive, affective, and conative. This type of research is descriptive qualitative data by determining the sample using purposive sampling. The informants of this study were 8 (eight) people. Data collection techniques in research using observation, interviews and documentation. Qualitative data analysis techniques using three ways, namely data reduction, data presentation and conclusion. The research results show that 1). community knowledge of the tourist village, where the community can understand and know the conditions around the tourist village and the problems that occur in the tourist village. 2). From an affective perspective, the people who have been interviewed have responses that show a good attitude towards tourist villages, and 3). From a conative perspective, the community has shown concern for the tourist village, but according to the observations of researchers, the actions taken by the community are only for their own or personal interests.]]>
<![CDATA[Analisis Kinerja Dinas Pariwisata Dan Kebudayaan Kabupaten Solok Dalam Pengembangan Objek Wisata Alahan Panjang Resort ]]>
<![CDATA[Hafiya Sherli Putri]]>;
<![CDATA[Ida Nirwana]]>;
<![CDATA[Arfimasri Arfimasri]]>;
<![CDATA[Afniyeni Afniyeni]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 3 (2023): Agustus : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i3.1237
<![CDATA[This study aims to analyze the performance of the Solok Regency Tourism and Culture Office in the Development of the Alahan Panjang Resort Tourism Object which is located in Nagari Alahan Panjang, Lembah Gumanti District, Solok Regency. The method in this research is a descriptive qualitative method using SWOT analysis through the IFAS and EFAS matrix approach. With the SWOT analysis, the situation of the Alahan Panjang Resort tourist attraction can be identified by identifying the internal factors and external factors that influence the tourist attraction. The research results based on the SWOT Analysis Diagram show that the coordinate position of the Performance Analysis of the Solok Regency Tourism and Culture Office in developing the Alahan Panjang Resort tourist attraction is in quadrant 1 with a cut point of 0.73; 0.33. This shows that the Alahan Panjang Resort tourist attraction is in a growth oriented strategy position or implementing a strategy referring to aggressive growth so as to enable the Solok Regency Tourism and Culture Office to carry out further development.]]>
<![CDATA[Analisis Website Promosi di Banyan Tree Bintan Resort ]]>
<![CDATA[Jihan Aulia Fatin]]>;
<![CDATA[Trisna Putra]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 4 (2023): November : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i4.1432
<![CDATA[Website promotion is a process of increasing visibility, traffic, and online presence which is a way to find and attract potential visitors by listing the website on popular internet directions using Search Engine Optimization and Search Engine Submission. With a more in-depth analysis of the quality of service on the website through the End User Computing Satisfaction (EUCS) method, Banyan Tree Bintan can take more targeted corrective actions to improve interactions with guests, increase guest satisfaction levels, and optimize the communication and interaction goals to be achieved through the website. This research is a descriptive research with Content Analysis approach. This study used a sampling total technique. Data collection was carried out in July 2023. The purpose of this research is to analyze the Banyan Tree Bintan promotional website using the End User Computing Satisfaction (EUCS) method from the aspects of content, accuracy, format, ease of use, and timeliness. The results of this study indicate that the Banyan Tree Bintan website is quite good and does not experience any problems. However, in terms of timeliness, it needs improvement regarding response time and also quick responses.]]>
<![CDATA[Pengaruh Kualitas Pelayanan Waiter/ Waitress Terhadap Peningkatan Kepuasan Konsumen Di Hotel Khas Parapat ]]>
<![CDATA[Sintong Haleluya Simanungkalit]]>;
<![CDATA[Ade Putera Arif Panjaitan]]>;
<![CDATA[Rusmauli Simbolon]]>;
<![CDATA[Maringan Sinambela]]>;
<![CDATA[Harisan Boni Firmando]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 4 (2023): November : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i4.1434
<![CDATA[Service quality is a benchmark for service success determined by the level of satisfaction of service recipients. While the level of satisfaction of the recipient of this service will be obtained if a recipient of the service gets the type of service in accordance with what they expect and need. Thus, the needs of service recipients must be met as much as possible in order to obtain satisfaction. The data processing was obtained from questionnaire data collection data distributed to 50 respondents. Based on the results of the analysis and discussion described in the previous chapter, the author draws several conclusions on the results of the analysis that based on the hypothesis proposed by the researcher, a t test was carried out and obtained the SPSS output showed a calculated t value of 0.812 with a Sig of 0.421. To determine the level of significance of the research model, the calculated t value is compared with the table t value. Based on the results of the analysis, the hypothesis that states service quality (reliability, responsiveness, assurence, tangiable, emphaty) has a positive and significant effect on consumer satisfaction in the use of Parapat Khas Hotel services is empirically proven and acceptable.]]>
<![CDATA[Pengaruh Customer Experience dan Brand Trust Terhadap Customer Loyality Tamu di Hotel Truntum Padang ]]>
<![CDATA[Perdi Al-Aziz]]>;
<![CDATA[Hijriyantomi Suyuthie]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 4 (2023): November : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[Universitas Katolik Widya Karya Malang ]]>
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DOI: 10.59581/jmpp-widyakarya.v1i4.1438
<![CDATA[This research is based on customer loyalty, which is an important factor in retaining guests or customers. Based on good customer experience and brand trust, of course, customer loyalty will increase in guest or customer satisfaction in a company or hotel. However, from this, there are findings in this research conducted on guests at Truntum Hotel Padang, namely that there are still some guests who are not loyal and provide unfavourable comments on their experience staying at Truntum Hotel Padang. Therefore, the goal of this study is to analyse the impact of customer experience and brand trust on guest customer loyalty at Truntum Hotel Padang. The sample size in this research is 365 people with the criteria that guests who have stayed more than twice and are more than 21 years old at Hotel Truntum Padang. Data analysis method used is logistic regression analyse with SPSS version 23.00. The research results indicate that customer experience and brand trust partially and significantly influence the customer loyalty of Truntum Padang Hotel guests.]]>
