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INDONESIA
Jurnal Akademik Pengabdian Masyarakat
Published by CV Kampus Akademik Publising
ISSN : 3030864X     EISSN : 30308631     DOI : https://doi.org/10.61722/japm.v1i2.534
Core Subject : Economy, Science, Education, Social, Engineering,
Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences
Manajemen, Ekonomi, Ekonomi Syariah, Akuntansi, Kewirausahaan, Bisnis, Ilmu Sosial Humaniora, Sastra, Bahasa, Pertanian, Kesehatan, Peternakan, perikanan, Politik, Pendidikan, Ilmu Teknik, Sistem Informasi, Teknik Elektro dan Informatika, Desain Komunikasi Visual, Ilmu Komunikasi, Hukum, Agama
Arjuna Subject : Umum - Umum
Articles 744 Documents
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Akselerasi Kemandirian Ekonomi dan Mitigasi Bencana Berbasis Komunitas di Desa Kalukubula, Kecamatan Sigi Biromaru Mashuri H Tahili; Rahmawati Halim
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11456

Abstract

Desa Kalukubula yang terletak di Kecamatan Sigi Biromaru, Kabupaten Sigi, merupakan wilayah strategis penopang ketahanan pangan dan ekonomi yang memiliki kerentanan ekologis tinggi pasca-bencana hidro-meteorologis dan tektonik di Lembah Palu. Kegiatan pengabdian masyarakat ini bertujuan untuk merancang dan mengimplementasikan program intervensi multidimensi guna mengakselerasi kapasitas adaptif ekonomi warga sekaligus membangun ketangguhan desa menghadapi bencana secara mandiri. Kegiatan pengabdian ini menggunakan pendekatan partisipatif (Participatory Rural Appraisal) yang mengintegrasikan penguatan kelembagaan lokal dengan pemanfaatan teknologi tepat guna. Metode pelaksanaan program dibagi menjadi tiga tahapan utama: analisis kebutuhan bersama komunitas (data primer melalui FGD dan pemetaan spasial), pelaksanaan lokakarya pelatihan tematik (diversifikasi pengolahan pangan pasca-panen dan simulasi mitigasi bencana), serta pendampingan intensif kelembagaan kelompok usaha desa. Data sekunder bersumber dari profil Desa Kalukubula, Rencana Pembangunan Jangka Menengah Desa (RPJMDes), dan dokumen kerentanan bencana daerah. Hasil pengabdian menunjukkan terjadinya peningkatan signifikan pada kapasitas produktif kelompok perempuan tani melalui hilirisasi komoditas pertanian lokal (padi dan palawija) menjadi produk bernilai ekonomi tinggi. Di sisi lain, pembentukan Tim Siaga Bencana Desa (TSBD) berbasis rukun tetangga berhasil menyusun peta jalur evakuasi partisipatif serta sistem peringatan dini sederhana. Tantangan utama di lapangan mencakup keterbatasan modal awal komunitas dan fluktuasi komitmen peserta akibat kesibukan domestik harian. Pengabdian ini menyimpulkan bahwa model integrasi ekonomi-mitigasi (eco-resilience model) sangat efektif diterapkan di daerah pasca-bencana seperti Kabupaten Sigi demi menjamin keberlanjutan penghidupan masyarakat lokal secara inklusif.
PENGARUH PENGEMBANGAN KOMPETENSI PEGAWAI TERHADAP KUALITAS PELAYANAN DI PUSAT PELAYANAN BISNIS UNIVERSITAS BINA DARMA Reza Dian Saksena; M. Amirudin Syarif
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11458

Abstract

Di era globalisasi dan operkembangan teknologi saat ini, kualitas pelayanan merupakan salah satu faktor yang penting untuk menentukan keberhasilan suatu organisasi dalam memenuhi kebutuhan pengguna layanan. Setiap instansi, baik pemerintah maupun swasta dituntut agar mampu memberikan pelayanan yang cepat, tepat dan memuaskan. Pelayanan yang berkualitas tidak ditentukan oleh fasilitas yang tersedia saja tapi dipengaruhi oleh kualitas sumber daya manusia yang menjalankan pelayanan tersebut. Sumber daya manusia menjadi aset penting dalam organisasi karena berperan langsung dalam pencapaian tujuan
ANALISIS MOBILITAS INTERNAL KARYAWAN PADA PT KERETA API INDONESIA (PERSERO) DIVRE III PALEMBANG Oktavia Ramadhani; Sabeli Aliya
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11480

Abstract

This study aims to analyze the implementation of internal employee mobility as a human resource management strategy at PT Kereta Api Indonesia (Persero) Regional Division III Palembang. Internal mobility refers to the process of shifting employee positions within an organization—encompassing promotions, rotations, and demotions—to support operational effectiveness and employee competency development. A qualitative approach was employed, utilizing observation, documentation, and interviews with relevant units during the internship period. The findings indicate that internal mobility has been implemented systematically based on objective parameters such as work competence, tenure, work experience, job status, and educational background. Between January and April 2026, 162 employees underwent internal mobility; job rotation was the most prevalent form (145 employees), followed by promotion (15 employees) and demotion (2 employees). The high rate of rotation reflects the company's proactive efforts to cultivate a workforce that is flexible and adaptable to the dynamic nature of railway operations. Internal mobility has proven beneficial for the company in meeting operational needs, and for employees by broadening work experience, fostering career development, and enhancing work motivation. Recommendations for the company include optimizing transition programs or providing brief orientation sessions before employees assume new roles to minimize adaptation challenges, as well as strengthening the competency mapping database to enhance the objectivity of future policies.
Analisis Pelaksanaan Pelayanan Bisnis terhadap Peningkatan Kualitas Layanan pada Direktorat Bisnis dan Komersialisasi Ariel Alpiansah; Andrian Noviardy
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11483

Abstract

This study aims to analyze the implementation of business services on improving service quality at the Directorate of Business and Commercialization of Bina Darma University. The research employed a qualitative descriptive method with data collection techniques through observation, interviews, and documentation. The results showed that the implementation of business services has been carried out in accordance with established procedures, supported by information technology and competent human resources. The service quality provided is considered good based on SERVQUAL dimensions, including tangibles, reliability, responsiveness, assurance, and empathy. The main supporting factors include employee competence, technology utilization, work coordination, and adequate facilities and infrastructure. Constraints encountered include cross-unit coordination, increased workload, and technical disruptions in internet networks. Improvement efforts are conducted through periodic evaluations, employee competency enhancement, and strengthening service systems. This study concludes that the implementation of business services plays an important role in improving service quality, thus the better the implementation of business services, the better the quality of services produced.
PEMBUATAN PROTOTYPE SISTEM E-LAPORAN BERBASIS WEB SEBAGAI PENDUKUNG PROGRAM SATU DATA PADA DINAS PU BINA MARGA DAN TATA RUANG PROVINSI SUMATERA SELATAN Muhammad Kiki Nugraha; Diana Diana
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11500

Abstract

The Department of Public Works for Highways and Spatial Planning (DPUBMTR) of South Sumatra Province is responsible for providing accurate infrastructure feasibility data, in line with Presidential Regulation No. 39 of 2019 on One Data Indonesia. In practice, the existing E-Laporan platform suffered from recurring bugs, a static interface, and insufficient server performance during peak usage. This study aims to redesign (rewrite) a web-based E-Laporan prototype to operate reliably on a local server (localhost). The development method used was the Prototyping model, covering requirements analysis, UI/UX design (Figma), back-end development using Native PHP, MySQL database management, and Bootstrap-based interface styling, followed by functional testing. Black Box Testing results confirmed that all core features—including authentication, CRUD operations, form validation, and dashboard charts—functioned correctly. Two technical issues were resolved during development: a MySQL port conflict (3306 redirected to 3307) and data type precision errors in road length calculations (INT changed to FLOAT). The resulting prototype successfully eliminated data duplication and accelerated the digitalization of physical records. Future development is recommended to deploy the system to a public cloud server.
PENINGKATAN KAPASITAS MANAJERIAL PENGURUS HIMPUNAN MAHASASISWA ADMINISTRASI PUBLIK UNIVERSITAS TADULAKO MELALUI PELATIHAN MANAJEMEN ORGANISASI DAN KEPEMIMPINAN Yulizar Pramudika Tawil
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 3 (2026): Mei
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11538

Abstract

Student organizations serve as an important learning platform for developing leadership, communication, teamwork, and managerial competencies among university students. Nevertheless, many student organizations continue to experience challenges in organizational management, including weak planning, ineffective coordination, limited monitoring and evaluation practices, and inadequate administrative management. Similar conditions were identified within the Public Administration Student Association of Tadulako University. Therefore, a community service program was conducted to strengthen the managerial capacity of its executive members. This program aimed to improve managerial competence through organizational management and leadership training. The activity was conducted on Thursday, 7 May 2026, at the Faculty of Social and Political Sciences, Tadulako University, involving 25 participants. The program employed a participatory learning approach consisting of interactive lectures, group discussions, case studies, organizational planning simulations, and evaluation through pre-test and post-test assessments. The results demonstrated significant improvements in participants' understanding of managerial functions, organizational leadership, communication, work program planning, and monitoring and evaluation mechanisms. Furthermore, the program contributed to strengthening organizational governance by encouraging more effective, participatory, and accountable management practices. These findings indicate that managerial capacity-building activities can become an effective strategy for improving the quality and sustainability of student organizations in higher education institutions. Keywords: managerial capacity; student organization; leadership; public administration; training
Analisis Sistem Pelatihan dan Pengembangan Karyawan Pada PT Kereta Api Indonesia (Persero) Divre III Palembang Rian Hidayat; Dina Mellita
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11539

Abstract

This research aims to analyze the training and development system for employees at PT Kereta Api Indonesia (Persero) Divre III Palembang, a state-owned enterprise operating in the railway transportation sector with high operational complexity and significant safety risks. The study employs a qualitative descriptive method through observation, interviews, and documentation at the Human Resources Unit of PT KAI Divre III Palembang. The findings reveal that the training and development system has been implemented comprehensively through a systematic cycle consisting of Training Need Analysis (TNA), program design, implementation using both on-the-job and off-the-job training methods, and multi-level evaluation. The utilization of the KAI Learning Center e-learning platform serves as the primary digital solution for mass knowledge distribution. The program portfolio encompasses occupational safety and health training, customer service refreshment, AKHLAK corporate culture socialization, and digitalization training. Evaluation results indicate positive impacts on employee behavior and organizational outcomes, contributing significantly to the formation of a robust talent pool that supports internal mobility policies, rotation, and promotions.
Optimalisasi Penerapan Fungsi Pengendalian (Controling) dalam Meningkatkan Kemampuan Evaluasi Kegiatan Siswa SMK Makarya 1 Ade Amelia; Karina Zahwa Safina; Ega Gastiadirriza; Ahmad Nurhadi
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11541

Abstract

Student activities in Vocational High Schools (SMKs) require the proper implementation of management functions, particularly the controlling function, to ensure that every activity is carried out effectively and achieves optimal outcomes. However, based on the preliminary observations conducted at SMK Makarya 1, the evaluation process of student activities had not been implemented systematically, resulting in evaluation findings that were not optimally utilized as a basis for improving subsequent activities. This community service program aimed to enhance students' understanding of the controlling function and improve their ability to evaluate school activities effectively. The implementation methods consisted of preparation, interactive lectures, discussions and question-and-answer sessions, student mentoring, motivational activities, and program evaluation through observation and documentation. The results indicated an improvement in students' understanding of the importance of the controlling function in school and organizational activities. Students were able to recognize that evaluation is an essential component of the management process to identify obstacles, assess the level of activity achievement, and formulate recommendations for future improvements. Therefore, this community service program made a positive contribution to enhancing students' ability to evaluate school activities while fostering a more systematic, objective, and continuous improvement-oriented controlling culture at SMK Makarya 1.
OPTIMALISASI FUNGSI PENGORGANISASIAN (ORGANIZING) DALAM PENGELOLAAN KEGIATAN SISWA DI SMK MAKARYA 1 JAKARTA Ade Fikri Mustofa; Dimas Abdurahman; Nurwadipa Anggara Putra; Ahmad Nurhadi
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11542

Abstract

This community service program (Pengabdian kepada Masyarakat) was conducted at SMK Makarya 1 Jakarta with the aim of optimizing the implementation of the organizing function within the institution. The background of this activity is the limited understanding and practice of the organizing function among students and student-organization administrators, which leads to unclear division of tasks, weak coordination between units, and the absence of a properly documented organizational structure. The implementation method consisted of lectures, interactive discussion, group simulation, and direct mentoring on the concepts and practice of organizing, involving 32 participants and 12 student facilitators from the Management Study Program of Universitas Pamulang. The results indicate a significant improvement in participants' understanding of organizing principles, reflected in their ability to design a clear division of tasks, build inter-unit coordination, and draft a simple organizational structure chart. This activity is expected to contribute to the sustainable strengthening of organizational management capacity at the partner institution.
OPTIMALISASI PENERAPAN FUNGSI PERENCANAAN (PLANNNING) DALAM MEINGKATKAN EFEKTIVITAS SISWA SMK MAKARYA 1 Rodiah Nurhasanah; Andi Agustin; Yulio Ananda Saputra; Ahmad Nurhadi
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 4 (2026): JULI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i4.11543

Abstract

Planning is one of the fundamental management functions that plays a crucial role in determining the direction, objectives, and strategic steps required to achieve organizational success. In the educational context, the effective implementation of the planning function is essential to improving the quality of learning processes and school activities. This community service program aimed to optimize students' understanding and application of the planning function at SMK Makarya in order to enhance the effectiveness of learning activities, goal setting, time management, and active participation in various school programs. The methods employed in this program included educational counseling, interactive lectures, group discussions, case studies, and evaluations through pre-tests and post-tests administered to participants. The program was conducted directly with vocational high school students as the primary participants. The results indicated a significant improvement in students' understanding of the concept and stages of the planning function, as reflected in their ability to develop systematic activity plans, establish priorities, and identify appropriate strategies for completing academic and organizational tasks. Furthermore, participants demonstrated a high level of enthusiasm throughout the program, as evidenced by their active involvement in discussions and successful completion of the assigned case studies. The optimization of the planning function not only enhanced students' managerial competencies but also contributed to the development of discipline, responsibility, critical thinking, and decision-making skills. Therefore, the continuous implementation of the planning function should be integrated into both classroom learning and extracurricular activities to improve students' effectiveness, productivity, and overall quality of human resources at SMK Makarya.

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