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INDONESIA
Jurnal Penelitian dan Pengkajian Ilmiah
Published by Lembaga Pendidikan dan Penelitian Manggala Institute
ISSN : -     EISSN : 30318939     DOI : https://doi.org/10.62335/dm8f6t74
Core Subject : Economy, Humanities, Health, Science, Social,
Humanities Computer Science & IT Economics, Econometrics & Finance Environmental Science Public Health
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah accomodates original research, or theoretical papers. We invite critical and constructive inquiries into wide range of fields of study with emphasis on interdisciplinary approaches: Humanities and Social sciences, that include: Economics, Health, Social, Science, Engineering, Computer Science & IT, Politic and Law.
Arjuna Subject : Umum - Umum
Articles 344 Documents
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Transformasi Dakwah di Era Digital: Tantangan dan Pendekatan Efektif bagi Generasi Z Indonesia Sari, Hijrayanti; Mahmuddin, Mahmuddin; Muhammad, Firdaus
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2194

Abstract

Generasi Z (Gen Z) merupakan kelompok masyarakat muda yang tumbuh di tengah arus digitalisasi global dan memiliki peran strategis dalam mewujudkan visi Indonesia Emas 2045. Sebagai generasi penerus, Gen Z diharapkan menjadi agen perubahan yang produktif, kreatif, dan berakhlak mulia. Namun, realitas menunjukkan adanya gejala dekadensi moral akibat pengaruh globalisasi budaya, banjir informasi, serta lemahnya pendidikan nilai. Penelitian ini menggunakan pendekatan library research untuk mengkaji karakteristik Gen Z, tantangan dakwah yang dihadapi, serta model dakwah yang relevan dalam konteks digital. Hasil kajian menunjukkan bahwa karakter Gen Z yang figital, realistis, mandiri, dan kritis menuntut inovasi dalam metode dakwah. Tantangan utama yang dihadapi dakwah kepada Gen Z meliputi perubahan pola religiusitas, dominasi budaya digital, krisis identitas moral, menurunnya otoritas tokoh agama, serta meningkatnya isu kesehatan mental. Oleh karena itu, dakwah yang efektif bagi Gen Z harus adaptif terhadap budaya digital, bersifat dialogis dan empatik, berbasis keteladanan, serta mampu menghadirkan nilai spiritual dalam bahasa dan media yang relevan bagi kehidupan mereka. Kajian ini menegaskan bahwa keberhasilan dakwah kepada Gen Z tidak hanya bergantung pada isi pesan, tetapi juga pada cara dan medium penyampaiannya yang sesuai dengan karakter generasi digital.
Studi Analisis Kemampuan Metakognitif Siswa Sekolah Dasar Syamsurijal; Akbar, Azaz
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2196

Abstract

Metacognitive skills are higher-order thinking skills that play a crucial role in supporting the academic success of elementary school students. Previous research indicates that metacognition contributes positively to learning outcomes, problem-solving abilities, and self-regulated learning. However, most studies have been partial, focusing only on specific subjects, utilizing quantitative approaches, and failing to provide a comprehensive synthesis of the overall development and characteristics of metacognitive abilities. This study aims to systematically analyze the metacognitive abilities of elementary school students, including their characteristics, learning strategies, and implications for learning processes and outcomes. This research employs a qualitative approach using the Systematic Literature Review (SLR) method. Data sources were gathered from national and international scientific articles published between 2020 and 2025 through the Google Scholar database, DOAJ, and accredited journals. A total of 15 relevant articles were analyzed through the stages of identification, selection, data extraction, and synthesis of research findings. The results show that the metacognitive abilities of elementary school students are in the developing category and can be significantly improved through the implementation of learning strategies that emphasize planning, monitoring, and evaluating the learning process. Learning strategies such as problem-based learning, discovery learning, reflective learning, and the use of metacognitive-based student worksheets (LKPD) have proven effective in enhancing students' thinking awareness and self-regulated learning. These findings underscore the importance of integrating metacognitive strategies into teaching to support the development of higher-order thinking skills.
Peran Literasi Informasi dalam Pemahaman Laporan Keuangan pada Pelaku UMKM: Studi pada UMKM Teh Tarik Jodi Cabang Kota Gorontalo Dali, Meilina Widya; Mukalap, Putri Mutmainna; Imran, Sri Indriyani; Korompot, Titi Wiranata; Sombo, Siti Aisya; Polontalo, Wahyuni; Fadillah, Mohammad Din; Nuna, Sri Agustin; Anayi, Siti Nazla Naura; Ahmad, Salwa Khoiriyahsari; Nesya, Nesya; Hadju, Amelia Febriayanti Y.; Bubala, Nur Ramadhani Syafitra; Purwanti, Dewi
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2201

Abstract

Kurangnya pemahaman tentang laporan keuangan yang disebabkan minimnya literasi informasi oleh pelaku Usaha Mikro, Kecil dan Menengah (UMKM) menjadi latar belakang penelitian ini. Tujuan dari penelitian ini untuk menganilisis peran literasi informasi dalam menjangkau pemahaman pelaku UMKM Jodi di kota Gorontalo terhadap laporan keungan yang disajikan. Penelitian ini menggunakan metode pendekatan kualitatif dengan contoh studi kasus. Sumber data yang diperoleh adalah data primer melalui wawancara dan observasi dengan pelaku UMKM jodi di kota Gorontalo serta data sekunder berupa dokumen usaha dan literatur yang relevan. Data dianalisis menggunakan teknik analisis kualitatif yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil dari penelitian ini menunjukan bahwa literasi informasi berperan penting dalam meningkatkan pemahaman UMKM dalam menyajikan laporan keuangan. Khususnya dalam penggunaan aplikasi digital yang membantu proses pencatatan keuangan. Meskipun masih terdapat beberapa kendala dalam pengelolaan stok barang, literasi informasi memungkinkan pemilik usaha melakukan penyesuaian data dan pengambilan keputusan keuangan secara lebih tepat. Dengan demikian, literasi informasi berkontribusi positif terhadap efektivitas pengelolaan keuangan dan keberlanjutan usaha UMKM.
Analisis Pengelolaan Risiko pada Layanan Digital Banking Bank BNI Kartini, Ida Ayu Nuh; Farandila, Mohammad Luqman; Ernanto, Bimantara Putra; Indriarto, Rafi Putra; Musta’in, Muhammad Thufail
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2205

Abstract

The use of digital technology in the banking sector has changed the way people conduct transactions. Digital banking has now become the primary choice for banks to provide practical and fast services. Bank Negara Indonesia (BNI) is actively developing digital services to improve service quality. However, digital services also pose risks that can affect the security and stability of the banking system. This study focuses on identifying the risks in the use of digital banking and the risk management practices implemented by BNI. The research uses a descriptive qualitative approach with techniques of interviews, observation, and document review. The findings show that BNI's risk management is effective, although customer awareness of digital security needs to be improved.
Eksplorasi Faktor-Faktor Kepuasan Pengguna Asuransi Mandiri InHealth: Perspektif Internal Pengelola Program Kartini, Ida Ayu Nuh; Powo, Mariana Peka; Sunda, Nico Api; Kristian, Debora
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2206

Abstract

This study aims to analyze the factors that influence the satisfaction of Mandiri InHealth Insurance users among holders of Mandiri InHealth life and health insurance cards. User satisfaction is a crucial indicator in evaluating the success of health insurance services, particularly in the context of corporate partnerships. This study employs a quantitative approach, utilizing a survey method directed at Mandiri InHealth employees and staff, who are both users of Mandiri InHealth Insurance and the personnel responsible for providing life and health insurance services to corporations that utilize InHealth Insurance.The factors analyzed included the quality of service, ease of claims, speed of service, insurance benefits, and reliability of information. The results of the study indicate that all independent variables have a significant impact on user satisfaction. These findings are expected to serve as a basis for evaluation for insurance providers in enhancing service quality.
Tingkat Keterbacaan (Readibility) Informasi Keuangan pada Media Publik Bank BTN dan Dampaknya terhadap Pemahaman Nasabah Dali, Meilina Widya; Kum, Ariel Setiawan; Hilali, Nurlaila; Nonoi, Nurwidyawati; Husna, Faldi; Entengo, Nurhujah Syahrani; Pakaya, Nurmila Febriani; Asizah, Nur; Saman, Jamal Rasidi; Kumisi, Amelia Defriana B.; Muchtar, Fitri Febrianti; Kurniawan, Aurel Septian; Kusira, Nur Marfa; Piuwa, Aisyarah Arabella
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2207

Abstract

Financial information presented through bank public media plays a crucial role in helping customers understand the financial conditions and services offered. However, the readability of this information is often hampered by the use of technical terms and less straightforward language. This study aims to analyze the readability of financial information in Bank BTN's public media and its impact on customer understanding. The research method used is a qualitative descriptive approach, with data collection techniques through observations of Bank BTN's public media and customer interviews. The results indicate that the readability of Bank BTN's financial information is in the adequate category, but some sections are still difficult for customers to understand, especially those without a financial background. This low readability impacts customers' suboptimal understanding of the financial information provided. Therefore, Bank BTN is advised to simplify the language and presentation of information to make it more easily understood by all levels of customers.
Peran Bahasa Indonesia dalam Proses Rekrutmen dan Seleksi Karyawan di Perusahaan Nasional PT Indomarco Prismatama Cabang Gorontalo Dali, Meilina Widya; Aymar, Mohamad; Hasan, Farel; Panto, Salwa Anita; Kaesang, Prisqila Nera; Sintia, Sintia; Radjulani, Mutya Zahra; Sabidullah, Nur Ain; Inaku, Rahmiyati; Muhsin, Dita Salsabila; Harun, Syeril Ana Tasya; Umar, Fatmah Zahratusyita; Saini, Yunita Putri Rahma; Mooduto, Eko Purwanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2208

Abstract

Indonesian as the official language of the country plays a strategic role in the professional environment, especially in corporate human resource management. This study aims to identify the role of the Indonesian language in the employee recruitment and selection process at PT Indomarco Prismatama, a national company with a branch in Gorontalo. The research method used is descriptive with a qualitative approach. Data collection techniques include observation, interviews, and documentation. The results show that Indonesian is not only a medium of communication but also a tool to maintain professionalism, convey company values accurately, and build a positive corporate image. The use of standard Indonesian in job advertisements, interviews, and official correspondence ensures clarity and fairness for all candidates. Therefore, the Indonesian language plays a crucial role in attracting qualified talent and supporting the company's human resource objectives.
Peran Penggunaan Bahasa Indonesia dalam Proses Pelayanan terhadap Kualitas Layanan dan Kepuasan Nasabah PT Asuransi Ramayana Tbk. Dali, Meilina Widya; Zakaria, Keyla; Yusuf, Sintia; Abbas, Anggriani Putri; Tantu, Suci Ramadhani S.; Mooduto, Adelia Putri; Kai, Selvia I.; Manunu, Afriliyani Putri; Lajunaidi, Fazrillah; Fausiah, Risna; Saliko, Renaldi; Ruchban, Alim Bahruh Ulum; Solang, Fajri Aditya Van; Olii, Yunus M.
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2209

Abstract

Indonesian plays a crucial role in the service sector, particularly in the insurance industry, which demands clarity and accurate communication. This study aims to analyze the influence of Indonesian language use on the service quality of PT Asuransi Ramayana Tbk. and its impact on customer satisfaction. The research method used is descriptive with a qualitative approach. Data collection techniques were conducted through in-depth interviews, direct observation, and documentation related to the insurance service process. The research subjects included employees and customers of PT Asuransi Ramayana Tbk who were directly involved in service activities. The results show that the use of clear, polite, and easy-to-understand Indonesian language contributes positively to improving service quality. Indonesian language not only functions as a communication tool but also as a means of building trust, clarifying policy information, and minimizing misunderstandings between the company and customers. Thus, optimizing the use of Indonesian language in insurance services has a significant impact on the level of customer satisfaction at PT Asuransi Ramayana Tbk.
Analisis Pemakaian Bahasa Persuasif pada Konten Promosi UMKM dan Pengaruhnya terhadap Peningkatan Pendapatan pada UMKM Just Koling Afastar Coffee Dali, Meilina Widya; Silvana Sunge; Mohamad, Asrit I.; Samparaja, Fathur Amruslim; Hagu, Alif Alfiansyah; Lobu, Dwi Dytha Fathia; Katung, Trifina S.; Sunyani, Sunyani; Yahya, Nur Fadilah; Mopangga, Nurul Fadilla; Hasan, Muniifa; Talib, Sania Fitri; Abdul, Rahmiyanti; Gani, Nazwa Fidya; Utina, Firman
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2213

Abstract

The rapid development of digital technology has encouraged micro, small, and medium enterprises (MSMEs) to utilize social media as an effective and efficient promotional medium. One important aspect of digital promotion is the use of persuasive language, which plays a key role in attracting attention and influencing consumer interest. This study aims to analyze the use of persuasive language in promotional content of the MSME Just Koling Afastar Coffee and to examine its role in increasing consumer interest and supporting business revenue growth. This research employed a descriptive qualitative method with documentary and field approaches. Data were collected through interviews with the owner and manager of the MSME, as well as documentation of promotional content published on social media platforms. Data analysis was conducted using the Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing. The findings indicate that the promotional content of Just Koling Afastar Coffee is dominated by persuasive language in the form of short, casual, and easily understood invitation sentences. The use of persuasive language plays an important role in attracting consumer interest, increasing social media interaction, and supporting the growth in the number of customers and business revenue. This study confirms that persuasive language is a relevant and applicable marketing communication strategy for MSMEs, particularly in social media-based digital promotion.
Evaluasi Kejelasan Bahasa Indonesia dalam Informasi Harga dan Layanan pada Objek Wisata Benteng Otanaha Dali, Meilina Widya; Rayid, Nabil Albani; Lagona, Desy Divarianti; Urusi, Dwi Putri Ramadhani; Potutu, Balgis; Igirisa, Abdul Rahmat; Adam, Moh. Ripal R.; Dunggio, Najwa Ramadhani; Ali, Nayla Azahra; Lolong, Novaldi Hidayat F.; Hiola, Nur Indah; Ntai, Putri Wahyuni; Agustina, Risya; Yado, Sri Maharani I.; Suleman, Siti Nurazizah
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 1 (2026): CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i1.2215

Abstract

This study aims to evaluate the clarity of the use of the Indonesian language in conveying information on entrance ticket prices at the Benteng Otanaha tourist attraction as a form of public accountability. The problem underlying this research is the inconsistency in the application of entrance ticket prices for visitors, particularly for group visitors, where some groups are charged lower prices while others are charged the normal rate without clear explanations. This research employs a qualitative descriptive method with data collection techniques including direct observation at the tourist site and in-depth interviews with site attendants. The results indicate that the absence of clear written information regarding ticket pricing regulations leads to differences in verbal explanations provided by the staff. This condition has the potential to cause confusion in visitors’ perceptions due to perceived unfairness in the determination of entrance fees at the tourist attraction. From an accounting perspective, this situation reflects that public accountability in the disclosure of pricing information has not been optimally implemented. Therefore, it is necessary to present clear, consistent, and standardized pricing information using proper Indonesian language to enhance transparency and public trust in the management of the tourist attraction.

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