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INDONESIA
Jurnal Ilmu Manajemen Dan Pendidikan
Published by CV ITTC Indonesia
ISSN : -     EISSN : 30627788     DOI : https://doi.org/10.62379/jimp
Core Subject : Economy, Humanities, Education, Social,
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice
Jurnal Ilmu Manajemen Dan Pendidikan ( E-ISSN : 3062-7788) adalah jurnal yang diterbitkan oleh CV. ITTC-INDONESIA. Jurnal Ilmu Manajemen Pendidikan ini memuat hasil penelitian yang berkualitas di bidang Manajemen Pendidikan baik pendidikan formal, informal dan Non- formal. Semua publikasi di jurnal manajeria ini bersifat open access yang memungkinkan artikel tersedia secara bebas online tanpa berlangganan apapun. Jurnal Ilmu Manajemen Pendidikan diterbitkan 4 Kali dalam Setahun; yaitu pada bulan Januari, april, juli, dan oktober
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 258 Documents
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Peningkatan Kinerja Karyawan Dengan Pelatihan Service Excellence Pada Waroeng Gaul Puja Lailatul Rahmi; Zakia Putri Aulia; Selvi Novia Dewita Sari; Andry Novrianto
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to analyze the impact of service excellence training on employee performance at Waroeng Gaul Sawahan, Padang City. Using a qualitative approach with a case study method, the study was conducted through in-depth interviews and direct observation of 40 employees. The results showed that service excellence training had a positive impact on improving employee communication skills, friendliness, and professionalism in serving customers. Significant changes were seen in response speed, service proactivity, and reduction in errors in presentation. However, challenges were still encountered, especially related to variations in employee mood and consistency of service under pressure. Management has implemented a reward system and regular evaluation to maintain work motivation. This study concludes that service excellence training is effective in improving employee performance and creating a more satisfying customer experience at Waroeng Gaul Sawahan.
Strategi Optimasi Proses dan Peningkatan Daya Saing Pada UMKM Burger Lubuk Begalung Boby Sugara Lubis; Farhan Handica; Rizky Muslim; Vini Khumaira; Desi Permata Sari
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

The fast-food industry is growing rapidly amid changing consumer consumption patterns. Products like burgers are popular due to their practicality and adaptability. However, MSMEs face competitive challenges, such as Bao Burger in Padang City. Key issues include conventional marketing strategies and limited employee training. This study aims to support Bao Burger through digital marketing strategies and employee development. Results indicate a 50% increase in social media followers, a 30% rise in sales volume, and a 12.5% improvement in customer satisfaction. Digital strategies effectively expand market reach and enhance customer experiences. Recommendations are provided for other MSMEs to adopt digital technologies to strengthen their competitiveness.
Pengaruh Disiplin Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Dengan Pengembangan Karir Sebagai Variabel Intervening Pada Dinas Ketenagakerjaan Dan Transmigrasi Sijunjung Rahma Septia Sari; Ramdani Bayu Putra; Nila Pratiwi; Hasmaynelis Fitri
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to determine and analyze the influence of Work Discipline and Work Motivation on Employee Performance, with Career Development as an intervening variable at the Department of Manpower and Transmigration in Sijunjung. This research employs the Structural Equation Modeling (SEM) approach using SmartPLS 3.0 for analysis. The population and sample of this study consist of all employees at the Department of Manpower and Transmigration in Sijunjung.The findings indicate that Work Discipline has an insignificant effect on Career Development. Work Motivation has a positive and significant effect on Career Development. Work Discipline has a positive and significant effect on Employee Performance. Work Motivation has an insignificant effect on Employee Performance. Career Development has an insignificant effect on Employee Performance. Work Discipline has an insignificant effect on Employee Performance through Career Development. Work Motivation has an insignificant effect on Employee Performance through Career Development.
Pengaruh Reward Dan Motivasi Kerja Terhadap Kinerja Pegawai Dengan Disiplin Kerja Sebagai Variabel Intervening Pada Badan Pendapatan Daerah Kota Padang Addina Hayati Akilie; Ramdani Bayu Putra; Nila Pratiwi; Hasmaynelis Finis
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to determine and analyze the effect of Reward and Work Motivation on Work Discipline, with Work Discipline as an intervening variable at the Regional Revenue Agency of Padang City. This research uses a Structural Equation Modeling (SEM) model with the SmartPLS 3.0 analysis tool. The population and sample of this study consist of all employees in the secretariat field at the Regional Revenue Agency of Padang City. The research findings show that there is a positive and significant effect of Reward on Work Discipline, and a positive and significant effect of Work Motivation on Work Discipline. However, there is no positive and significant effect of Reward on Employee Performance, no positive and significant effect of Work Motivation on Employee Performance, and no positive and significant effect of Work Discipline on Employee Performance. Work Discipline mediates the effect of Reward on Employee Performance and mediates the effect of Work Motivation on Employee Performance.
Pengaruh Promosi Jabatan Dan Pelatihan Kerja Terhadap Kinerja Pegawai Dengan Pengembangan Karir Sebagai Variabel Intervening Pada Dinas Sosial Kabupaten Sijunjung Aisyah Amelia; Ramdani Bayu Putra; Nila Pratiwi; Hasmaynelis Fitri
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

The era of digital technology development has become a trigger for business change, therefore the ability to manage human resources in accordance with current developments is something that is absolutely essential for visionary companies in the digital era. Therefore, the aim of this research is to determine and analyze the influence of job promotions and job training on employee performance through career development at the Sijunjung Regency Social Service. The population and sample for this research were 39 employees of the Sijunjung Regency Social Service. Data collection methods are through surveys and distributing questionnaires. This research model is structural equation modeling (SEM), with analysis tools using SmartPLS 3.0. Based on the research results, it shows that there is a positive and significant influence between Job Promotion and Career Development. There is a negative and significant influence between Job Training and Career Development. There is a positive and significant influence between Position Promotion on Employee Performance. There is a positive and significant influence between Job Training and Employee Performance. There is a negative and insignificant influence between Career Development and Employee Performance. There is a negative and insignificant influence between Position Promotion on Employee Performance and Career Development as an intervening variable. There is a negative and insignificant influence between Job Training on Employee Performance and Career Development as an intervening variable.
Pengaruh Kompetensi Dan Disiplin Kerja Terhadap Kinerja Pegawai Melalui Semangat Kerja Sebagai Variabel Intervening Pada Dinas Pekerjaan Umum Dan Penataan Ruang Kota Bukittinggi Gina Salsabilla; Ramdani Bayu Putra; Nila Pratiwi; Hasmaynelis Fitri
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This research aims to determine the extent of the influence of Competency and Work Discipline on Employee Performance, with Work Morale as an intervening variable in the Dinas Pekerjaan Umum dan Penataan Ruang Kota Bukittinggi. The observed phenomenon shows that the performance of employees at the Dinas Pekerjaan Umum dan Penataan Ruang Kota Bukittinggi has not reached the predetermined targets, resulting in employee performance still not being optimal. This research method uses quantitative methods. The data collection method used was a questionnaire with a population and sample of 61 employees at the Bukittinggi City Public Works and Spatial Planning Department. The analytical method used is Structural Equation Modeling (SEM) with Partial Least Square (PLS) 3.0. Based on the results of the hypothesis testing that has been carried out, it is concluded that: Competency has a positive and insignificant effect on Work Morale, Work Discipline has a positive and insignificant effect on Work Morale, Competency has a negative and insignificant effect on employee performance, Work Discipline has a negative and insignificant effect on Employee Performance, Work Discipline has a positive and significant effect on Employee Performance, Competency has a positive and insignificant effect on employee performance through work morale as an Intervening variable, Work Discipline has a positive and insignificant effect on employee performance through work morale as an Intervening variable.
Pengaruh Komunikasi Dan Lingkungan Kerja Terhadap Kinerja Pegawai Dengan Motivasi Kerja Sebagai Variabel Intervening Pada Dinas Pekerjaan Umum Dan Penataan Ruang Kota Bukittinggi Rossa Linda Irsa; Ramdani Bayu Putra; Nila Pratiwi; Hasmaynelis Fitri
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This research aims to determine how much influence Communication and the Work Environment have on Employee Performance with Work Motivation as an Intervening Variable in the Public Works and Spatial Planning Department of Bukittinggi City. The population in this study amounted to 61 respondents. The sample selection technique used a saturated sample and obtained a sample of 61 respondents. The method used is Structural Equation Modeling (SEM) with Partial Least Square (PLS) 3.0. The results of data analysis obtained: (a) Communication has a positive and significant effect on work motivation. (b) The work environment has a negative and insignificant effect on work motivation. (c) Communication has a positive and significant effect on employee performance, (d) the work environment has a positive and insignificant effect on employee performance (e) work motivation has a negative and insignificant effect on employee performance, (f) communication has a negative and insignificant effect on employee performance through work motivation (g) the work environment has a positive and insignificant effect on employee performance through work motivation.
Pengaruh Work Life Balance Dan Pemberian Kompensasi Terhadap Kinerja Dengan Kepuasan Kerja Sebagai Intervening Sarah Rahmiati Meha; Ramdani Bayu Putra; Susriyanti; Hasmaynelis Fitri
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This research aims to determine and analyze whether there is an influence from work-life balance and compensation on employee performance with job satisfaction as an intervention variable for PT Hayati Pratama Mandiri employees, Padang, West Sumatra. This research is a quantitative research with descriptive and explanatory research methods. The population in this study is employees of PT Hayati Pratama Mandiri, Padang, West Sumatra with a total of 54 employees with a research sample of 54 people. Data collection techniques in this research are questionnaires, interviews, and observations. This research model is structural equation modelings (SEM), with analysis tools using SmartPLS 3. The results obtained that work-life balance has a negative and insignificant effect on employee performance. Compensation has a negative and insignificant effect on employee performance. Work-life balance has a positive and significant effect on employee job satisfaction. Compensation has a negative and insignificant effect on employee job satisfaction. Job satisfaction has a negative and insignificant effect on employee performance. Work life balance indirectly through job satisfaction as an intervention variable has a negative and insignificant effect on employee performance. Indirect compensation through job satisfaction as an intervention variable has a negative and insignificant effect on employee performance.
Pengaruh Kompetensi Dan Disiplin Terhdap Kinerja Pegawai Dengan Komitmen Organisasional Sebagai Variabel Intervening Pada Dinas Pendidikan Dan Kebudayaan Kab.Agam Atifah Sakinah; Ramdani Bayu Putra; Nila Pratiwi
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

.This research aims to find out and analyze the influence of Competency and Discipline on Employee Performance through Organizational Commitment. For District Education and Culture Service Office Employees. Agam. The sample used was a saturated sample, where the entire population was sampled, namely 75 respondents. The data collection technique is through a questionnaire that has been tested for validity and reliability. Partial Least Square (PLS) was used to test the hypothesis in this research using SmartPLS 4.0. The results of this research show that there is a positive and significant influence of Competency on Organizational Commitment. There is a positive and significant influence of discipline on organizational commitment. There is a significant positive Competence on Employee Performance. There is a positive and significant Discipline on Employee Performance. There is a positive and insignificant influence of Organizational Commitment on employee performance. There is a positive and insignificant influence of Competency on Employee Performance through Organizational Commitment and there is a positive and insignificant influence of Discipline on Employee Performance through Organizational Commitment
Pengaruh Work-Life Balance Serta Turnover Intention Terhadap Kesejahteraan Karyawan Melalui Kepuasan Kerja Sebagai Variabel Intervening Pada Puskesmas Rimbo Ilir Mutiyah Khansa; Yulasmi; Bayu Pratma Azka
Jurnal Ilmu Manajemen dan Pendidikan | E-ISSN : 3062-7788 Vol. 1 No. 4 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

The aim of this research is to find out how much influence Work Life Balance and Trunover Intention have on Employee Welfare through Job Satisfaction among Rimbo Ilir Jambi Health Center Employees. The sample used was a saturated sample, because the entire population was sampled, namely 42 respondents. Data collection techniques through questionnaires that have been tested for validity and reliability, Partial Least Square (PLS) are used to test the hypothesis in this research using SmartPLS 4.0. The results of this research show that work life balance has a positive and insignificant effect on job satisfaction. and Trunover Intention has a positive and significant influence on job satisfaction, work life balance has a positive and not significant influence on employee well-being, Trunover intention has a positive and significant influence on employee welfare, and job satisfaction has a positive and not significant influence on employee welfare. Work Life Balance has a positive and insignificant effect on employee welfare through job satisfaction. Trunover Intention has a positive and insignificant effect on employee welfare through job satisfaction.

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