cover
Contact Name
Muhammad Thoyib Amali
Contact Email
channel@comm.uad.ac.id
Phone
-
Journal Mail Official
channel@comm.uad.ac.id
Editorial Address
Jl. Ringroad Selatan, Kragilan, Tamanan, Kec. Banguntapan, Bantul, Daerah Istimewa Yogyakarta 55191, Indonesia
Location
Kota yogyakarta,
Daerah istimewa yogyakarta
INDONESIA
CHANNEL: Jurnal Komunikasi
ISSN : 23392681     EISSN : 26212579     DOI : https://doi.org/10.12928/channel
CHANNEL: Jurnal Komunikasi aims to provide a National Indonesian forum for academics, researchers, and professionals to share their ideas to discuss, explore, and disseminate the latest issues and development of communication. The scope of this journal is particularly those related to media studies and digital media in Southeast Asia.
Articles 67 Documents
Exploring Muslim Travelers’ Motives through Netnography: The Image of Non-Muslim Cultural Destinations and Halal Culinary Tourism at Pantai Indah Kapuk 2 Fajrini, Nurkhalila; Yulia, Irla
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1368

Abstract

The growing trend of Muslim travelers exploring non-Muslim destinations highlights new challenges in understanding how communication and perception shape travel decisions. This study examines the factors influencing Muslim tourists' intention to visit non-Muslim cultural destinations, with a particular focus on halal culinary tourism at Pantai Indah Kapuk 2 (PIK 2), Jakarta. Employing a netnography approach guided by the Theory of Planned Behavior (TPB), this research was conducted over six months (January-June, 2024) through virtual observation, online interviews, and qualitative content analysis of Instagram and TikTok posts related to halal culinary experiences. The findings reveal three major determinants of visiting intention: the accessibility of halal information, credibility of peer reviews and influencer recommendations, and the presence of Muslim-friendly cultural representations that enhance comfort and trust. Social media functions as a participatory communication space in which destination images and halal narratives are co-created through user-generated content, thereby influencing travelers’ attitudes, social norms, and perceived behavioral control. The study concludes that digital narratives play a central role in shaping Muslim travelers’ behavioral motives toward non-Muslim destinations. These results provide practical implications for destination managers and tourism marketers to design Muslim-friendly communication strategies, and highlight the urgency for future research to explore digital engagement and intercultural inclusivity in halal tourism development. Insights for destination managers and tourism marketers to design Muslim-friendly and communication-based promotional strategies for halal tourism development.
Fan Labour in Closed Online Spaces: Admin Practices and Dynamics in the Enhypen WhatsApp Fandom Raihani, Vina; Kurnia, Novi
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1440

Abstract

Advancements in media technology have enabled K-pop fans to form active online communities where they express loyalty through fan labour by creating content, organizing projects, and investing personal resources to support their idols. This study explores how WhatsApp community admins perform fan labour and sustain participation within a closed digital environment. Active K-pop fandoms that produce and share fan-made content have evolved into digital communities where fans voluntarily contribute to both idols and entertainment agencies. Using a netnographic method, this study involved four months of participatory observation in the WhatsApp community Engene Team ID (September–December 2024). Data were collected through group interactions, observations, and interviews with six active members, including admins and regular members. Results show that admins play key facilitative roles by managing information flow, coordinating fan projects, and connecting internal members with broader fandom activities through a structured system of recruitment, task division, and collaboration. While these practices are often framed as hobbies or leisure pursuits, they also reflect unpaid digital work characterized by emotional and temporal strain and a desire for non-material recognition. By extending Jenkins’ participatory culture theory and applying Fuchs’ concept of digital work to closed social media spaces, this study demonstrates how collaborative fan labour creates structured roles and shared responsibilities that sustain the fandom ecosystem and blur the boundaries between leisure and labour. Future studies could examine how gendered expectations and exploitation influence leadership and recognition in fandom communities.
How Long Does Agenda Setting Take? A Temporal Analysis of Media-Public Agenda Dynamics During Crisis Events Based on ARIMA Modeling Yang, Yuqi; Sun, Qiang
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1542

Abstract

The decentralized digital media landscape has diversified agenda-setting actors, creating challenges like misinformation and emotional amplification that complicate crisis communication. This study investigates the temporal dynamics of traditional media, social media, and public agendas during crisis events, using the Cathay Pacific incident as a representative case of transnational media discourse. Drawing on agenda-setting theory and the public opinion lifecycle model, it applies ARIMA time-series modeling, social network analysis, and Granger causality testing to analyze interactions and lag structures among communication actors across different stages of crisis evolution. Empirically, the study identifies a distinct 40-hour lag between the peak agenda-setting effectiveness of social and traditional media during the early phase of public opinion formation. Social media demonstrated the highest temporal responsiveness within the first 24 hours, with its influence declining after the sixth day, whereas traditional media exhibited delayed but sustained impact on the agenda. These findings reveal that agenda-setting operates through recursive, time-sensitive influence cycles rather than linear dissemination. By integrating theoretical refinement and practical relevance, this study advances temporal agenda-setting research by quantifying cross-platform lag interactions and modeling bidirectional media–public dynamics. The findings further inform crisis communication management, underscoring the need for synchronized cross-platform timing and proactive interventions to preempt misinformation and foster rational public discourse.
#TimPakeTangan: Leveraging Electronic Word of Mouth for Payakumbuah’s Marketing Strategy on Twitter Pratiwi, Desna Aryana; Perdana, Daffa Zaki; Ramadhani, Rizky Wulan; Utami, Sabrina Rahma; Bramantyo, Bagus Dwi
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1643

Abstract

Consumers increasingly make offline decisions based on online information, often relying on other users’ opinions shared on social media, with hashtags functioning as a form of electronic word of mouth (e-WOM) that amplifies brand messages and shapes audience engagement. This study aims to analyze how the hashtag #TimPakeTangan was utilized as e-WOM in Payakumbuah’s marketing strategy on Twitter. Payakumbuah, a Padang restaurant owned by Arief Muhammad, collaborated with Azizi from JKT48 to popularize the hashtag and enhance brand visibility. Drawing upon Social Proof Theory, this research employs a quantitative approach using Social Network Analysis (SNA) to examine online interactions and network dynamics. Data were collected from Twitter posts containing #TimPakeTangan between January 14 and 16, 2023, and analyzed using Netlytic and Gephi 0.9.7. The analysis identified 3,700 nodes and 5,042 edges, revealing @officialjkt48 as the central actor generating high engagement, while @jeon_sunghye and @a_zeejkt48 played active roles in disseminating the hashtag through replies, retweets, and original posts. The findings indicate that collaborations with influential social media figures significantly enhance e-WOM effectiveness and network reach. Theoretically, this research contributes to understanding how social proof operates within digital communication networks, while practically, it demonstrates how strategic hashtag campaigns and influencer collaborations can strengthen brand awareness and consumer engagement in social media marketing.
Public Voices and Cyber Controversy: A Critical Discourse Analysis of the #Bjorka Trending Topic on Twitter (X) Dirgantari, Tasya Salsabilla; Intyaswati, Drina; Amartiwi, Utih
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1317

Abstract

Trending topics on Twitter (X) play a significant role in highlighting public-interest issues. This study aims to examine the meanings constructed in tweets related to the trending hashtag #Bjorka on Twitter (X). A descriptive qualitative approach was employed, with data collected through textual observation, data scraping, and documentation. The analysis was conducted using Teun A. van Dijk’s critical discourse analysis model across three dimensions: text, social cognition, and social context. In the textual dimension, many tweets expressed frustration and sarcasm toward the government and police for their perceived incompetence in handling the Bjorka case. In the social cognition dimension, tweet authors interpreted that Bjorka was not an actual hacker. In the social context dimension, the public demanded accountability. This study contributes to digital discourse research by demonstrating how public narratives can shift from an initial issue to broader political criticism, underscoring the need for further research on news patterns and issue framing in shaping public discourse. The findings are expected to serve as a reference for both the public and the Indonesian government—particularly the Ministry of Communication and Digital Affairs (Komdigi), the National Cyber and Crypto Agency (BSSN), and the Indonesian National Police (Polri)—to take a more proactive role in addressing cybercrime and strengthening personal data security systems, thereby restoring public trust and preventing similar incidents in the future.
Humor Content and Media Credibility: An Analysis of Audience Engagement on the Instagram Account @simamaungcom Fauza Setiawan, Ramzy; Tri Lestari, Martha
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1375

Abstract

Humor is a powerful communication tool that goes beyond entertainment to build emotional connection, ease tension, and increase message effectiveness. In today’s digital era, it has become a strategic means of capturing attention, shaping perceptions, and sustaining engagement across social media platforms. This study examines the role of humorous content in enhancing audience engagement and strengthening media credibility on the Instagram account @simamaungcom, an independent platform focused on the Persib Bandung supporter community. Using qualitative content analysis of 24 humorous posts uploaded between January and March 2025, the findings indicate that humor significantly increases interaction and meets the audience’s affective, social, and cognitive needs, consistent with the Uses and Gratifications Theory. Two primary forms of humor, identification and clarification, contribute to humanizing communication, simplifying complex football-related information, and reinforcing solidarity within the Bobotoh community. In the context of high social media use and a strong culture of humor among supporters, these results demonstrate that humor functions not only as an entertainment medium but also as an element that supports collective identity formation, sustains emotional closeness, and reduces tension during periods of poor team performance. These findings offer valuable insights for digital media practitioners in designing effective humor strategies to enhance engagement, strengthen audience relations, and uphold credibility within the dynamic environment of sports communication.
Promoting Digital Literacy Through Social Media: Enhancing Unity and Resilience in Indonesia’s Election Discourse King Anugrah Wiguna; Rita Gani; Citra Rosalyn Anwar; Yohannes Adven Sarbani; Niken Puppy Setyawati
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1558

Abstract

Social media is defined as the ideal platform for creating a new public space where information, agendas, and public discourse can meet. In Indonesia, the threat to social media as a public space arises from the proliferation of misinformation, disinformation, and malinformation. This threat becomes particularly evident during election periods. In a democratic society, elections serve as a moment for exchanging aspirations, ideas, and public discourse. Therefore, it is crucial to ensure initiatives that promote unity and digital resilience through social media. This study aims to describe the forms of digital literacy and critical thinking education conducted by Tular Nalar on social media using a qualitative approach. The study analyzes how social media content, as a medium for promoting digital literacy and critical thinking education, can drive unity and digital resilience during election periods. Using content analysis, this research explores the types of content Tular Nalar shares on Instagram. The findings show that using Dialoguer and the Relevance strategy allows Tular Nalar’s social media content to reach its audience effectively. To improve engagement and critical awareness among first-time voters, educators and digital campaigners should use dialogic, relevance-based content. From a policy standpoint, the findings could help organizations like Kominfo, KPU, and Bawaslu create inclusive, participatory, and context-sensitive campaigns to counter false information and bolster digital resilience during election seasons by informing national digital literacy frameworks and election communication guidelines.