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Moh. Musleh
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musleh.mohammad@hangtuah.ac.id
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+6281232070297
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jab@hangtuah.ac.id
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INDONESIA
Journal of Accounting and Business
Published by Universitas Hang Tuah
ISSN : -     EISSN : 29869617     DOI : https://doi.org/10.30649/jab.v3i1
Core Subject : Economy, Education,
Economics, Econometrics & Finance Mathematics
Journal of Accounting and Business (JAB), is published by Department of Business Administration, Hang Tuah University, Surabaya, Indonesia. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 42 Documents
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Analisis Penerapan Integrated Marine Information System (IMAIS) Pada PT Pelindo Marine Service Zahra Nur Annisa; Zsa Zsa Izazi
Journal Of Accounting and Business Volume 3 Nomor 1
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i1.187

Abstract

In a business context, the implementation of information systems is very important both inside and outside the company. This study aims to evaluate the implementation of an Integrated Marine Information System (IMAIS) based information system at PT Pelindo Marine Service. The research method used is a descriptive qualitative approach, where the author explains the problems faced and describes how the management information system is implemented at PT Pelindo Marine Service, as well as evaluating it based on existing theory. The research results show that PT Pelindo Marine Service has succeeded in implementing the information system well. A thorough evaluation needs to be carried out on aspects of data availability, suitability to business needs, regulatory compliance, operational efficiency, usage and service quality. Regular system updates are important for relevance to developing needs. System flexibility in the face of changing business environments depends on continuous evaluation to ensure effectiveness.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Dinas Sosial Provinsi Jawa Timur Syahbani, Ahmad; Kartika Kusmayati, Nindya; Dhyah Wulansari
Journal Of Accounting and Business Volume 3 Nomor 1
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i1.191

Abstract

The aim of this study is to determine how public satisfaction at the Social Service Office of East Java Province is influenced by service quality. A quantitative strategy involving the investigation of hypotheses related to public satisfaction and service quality is the research technique used. The sample, consisting of 35 respondents, represents the research population, which includes individuals receiving assistance from the Social Service Office of East Java Province. A questionnaire that has been tested for validity and reliability, free from heteroskedasticity, multicollinearity, and normally distributed, is the research tool used. Data were tested using standard linear regression techniques in SPSS 29.0.2.0. The equation Y = 7.669 + 0.765X was obtained using basic linear regression analysis. The research results reveal that high-quality services significantly affect public satisfaction. The determination coefficient of 63.4% indicates that although other factors influence the remaining percentage, service quality impacts public satisfaction. This suggests that the better the service quality, the higher the public satisfaction provided. Therefore, to consistently improve the level of public satisfaction, the Social Service Office of East Java Province must continuously enhance its service quality.
Pengaruh Media Sosial Terhadap Niat Beli Produk Trifthing Ditoko Texar Store Surabaya Fikri, Kanzul; Nindya Kartika Kusmayati; Yourini Erawati
Journal Of Accounting and Business Volume 3 Nomor 2
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i2.192

Abstract

The increasing number of people considering social media applications as crucial elements in their daily lives, observing the tendency of individuals to use virtual platforms such as Facebook, Instagram, TikTok, and Twitter. This study involved 37 respondents. Data collection was conducted using snowball sampling method, and analysis was performed using PLS-Structural Equations Modelling (SEM). PR has a significant effect on purchase intention by (0.416) with a t-statistic result (2.468 > 1.96) or p-value (0.014 < 0.05). Changes in PR will significantly develop customer purchase intention. The PI factor also significantly influences purchase intention (0.562) with a t-statistic result (4.637 > 1.96) or p-value (0.000 < 0.05). However, changes in PI will significantly increase customer purchase intention. PC has no significant effect on purchase intention by (-0.096) with a t-statistic result (0.565 < 1.96) or p-value (0.572 > 0.05). Any changes in PC do not influence increasing customer purchase intention.
Pengaruh Kualitas Pelayanan dan Promosi Terhadap Minat Beli Pelanggan di Alfamart Medokan Sawah Kota Surabaya Budi Pratama, Enggar; Kartika Kusmayati, Nindya; Wulansari, Dhyah
Journal Of Accounting and Business Volume 3 Nomor 2
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i2.193

Abstract

This study aims to investigate the influence of service quality and promotion on customer purchase intention at Alfamart Medokan Sawah, Surabaya City. The research method employed is associative, utilizing a questionnaire administered to 65 respondents using a Likert scale. Data collected were analyzed using SPSS version 21 software, including tests for validity, reliability, multiple regression analysis, t-tests, F-tests, and coefficient of determination. The research findings indicate that service quality (X1) and promotion (X2) significantly and positively influence customer purchase intention (Y) at Alfamart Medokan Sawah. Multiple regression analysis yielded the equation Y = 8.883 + 0.282X1 + 0.323X2, demonstrating that improvements in service quality and effective promotional strategies contribute significantly to increased customer purchase intention. With an R Square contribution of 79.4%, the study suggests that a substantial portion of the variation in customer purchase intention can be explained by variables related to service quality and promotion. Practically, this study can serve as a reference for retail business practitioners in formulating more targeted strategies to enhance competitiveness. Academically, this study contributes to the development of literature on factors influencing customer purchase intention, particularly in the context of modern retail.
Pemberdayaan Ekonomi Masyarakat Berbasis pada Wirausaha Keluarga Mandiri di Kelurahan Geluran Sidoarjo Rosyafah, Siti; Tri Lestari; Budi Rianto
Journal Of Accounting and Business Volume 3 Nomor 2
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i2.196

Abstract

The purpose of this study is to describe and analyze efforts to empower independent family entrepreneurs in online-based marketing in the Geluran Village environment, Sidoarjo Regency in the middle. The background of this study is in line with social restrictions due to the Covid-19 pandemic, as well as the development of information technology applications for marketing goods and services, so that it is necessary to accelerate the ability of independent family entrepreneurs in online-based marketing. The method used in this study is qualitative descriptive research to describe various online-based marketing efforts ranging from product packaging to product brand development, to online marketing. The results of the study show that in the midst of social restrictions, the need for independent entrepreneurs for online marketing has become a very large demand, for the sake of the continuity of the community's independent entrepreneurship. So that community empowerment in online-based marketing is a necessity that cannot be avoided anymore.
Analisis Pelayanan Prima pada Klinik ABC Safira Hasan, Elsya; Christian Wiradendi Wolor; Adnan Kasofi
Journal Of Accounting and Business Volume 3 Nomor 2
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i2.197

Abstract

This study is a qualitative study with a descriptive approach that focuses on observing phenomena or events in original conditions. The researcher uses primary and secondary data collection. The data collected for this study were collected directly from the source through observation, documentation, and interview data collection techniques. The purpose of this study was to determine the implementation, obstacles and recommended solutions for excellent service at the ABC Clinic. This study uses the theory of Miles and Huberman regarding interactive model data analysis. Based on the study's results, it can be seen that the implementation of excellent service at the ABC Clinic is good. However, some patients and service officers still feel that there are obstacles. These obstacles include the lack of human resources, unfriendly officers, and differences in understanding between patients and medical officers. From these obstacles, there are several recommended solutions, namely opening job vacancies, participating in facilitated training, and improving good communication techniques.
Pengaruh Store Atmosphere, Harga dan Kelengkapan Produk Terhadap Keputusan Pembelian Konsuemn Pada Farina Femme Beauty Store 'Illiyyun, Labibah
Journal Of Accounting and Business Volume 4 Nomor 1
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v4i1.202

Abstract

The development of the cosmetics industry has led to increasingly fierce and competitive business competition. This demands business actors to determine the right strategies to remain competitive. One such strategy is to develop innovations, such as focusing on store atmosphere and environment. Additionally, pricing and product variety are important marketing tools to attract consumer interest. This study aims to determine the influence of store atmosphere, pricing, and product variety on purchasing decisions, with Farina Femme Beauty Store as the research object. The study employs a quantitative approach using a survey method and SPSS as the analytical tool. The primary data was collected through respondents' answers to a questionnaire comprising 31 questions. Data collection was conducted by distributing the questionnaire to respondents who had purchased products at Farina Femme Beauty Store. The sampling technique used was probability sampling with the simple random sampling method, calculated using Lemeshow formula, resulting in a total sample of 100 respondents.The results of this study indicate a significant partial effect of store atmosphere on purchasing decisions, with a tvalue of 4.427 > ttable of 1.988. Pricing has a negative partial influence on purchasing decisions, with a tvalue of -4.326 < ttable of 1.988. Product variety has a significant partial effect, with a tvalue of 10.096 > ttable of 1.988. Simultaneously, store atmosphere, pricing, and product variety significantly influence purchasing decisions, with an Fvalue of 86.566 > Ftable of 2.70. It is hoped that Farina Femme Beauty Store can enhance and maintain its store atmosphere, pricing, and product variety to attract more consumers and improve purchasing decisions.
Sistem Informasi Pemasaran Berbasis Web Studi Pada Rainbow Tour and Transport Restyafani, Fais; Winarto
Journal Of Accounting and Business Volume 4 Nomor 1
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v4i1.205

Abstract

This study examines the design of a web-based marketing information system for Rainbow Tour and Transport, a travel agency based in Surabaya. The increasing use of the internet in Indonesia presents a significant opportunity for businesses to expand their reach and improve service efficiency through digital platforms. This research aims to address limitations in the current promotional methods, which rely primarily on social media, by developing a comprehensive website to enhance accessibility, provide detailed information, and facilitate customer interactions. Using a descriptive qualitative approach and the prototype system development method, this study designed and implemented a user-friendly website. Key features include service and tour package details, an interactive interface, and a contact section for easy communication. The results indicate that the web-based system significantly improves information dissemination and streamlines the booking process, promoting better customer engagement and operational efficiency. This study highlights the importance of integrating technology into traditional marketing practices for business growth in the digital era.
Analisis Modal Kerja Terhadap Profitabilitas PT. Unilever Indonesia Tbk Yang Terdaftar Pada BEI (2019-2023) Nanda Satria, Gusti
Journal Of Accounting and Business Volume 4 Nomor 1
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v4i1.210

Abstract

This study aims to analyze the effect of working capital on the profitability of PT Unilever Indonesia Tbk listed on the Indonesia Stock Exchange (IDX) during the 2019–2023 period. Working capital is measured using the Current Ratio (CR), Quick Ratio (QR), and Cash Ratio (CaR), while profitability is measured using the Operating Profit Margin (OPM). Effective working capital management is essential to maintaining the company's liquidity, supporting operational activities, and improving profitability. This research employs a quantitative descriptive approach using secondary data obtained from the annual financial statements of PT Unilever Indonesia Tbk published by the Indonesia Stock Exchange and the company's official website. The data were analyzed using descriptive analysis to examine changes in working capital and profitability over the five-year observation period. The results indicate that working capital experienced fluctuating changes, as reflected in the Current Ratio, Quick Ratio, and Cash Ratio. These fluctuations affected the company's profitability, particularly its Operating Profit Margin, indicating that the effectiveness of working capital management plays an important role in generating operating profit. This study provides empirical evidence that changes in working capital components influence the company's financial performance and can serve as a reference for management in optimizing working capital policies to improve profitability.
Pengaruh Penggunaan E-Wallet Dan Gaya Hidup Terhadap Pola Belanja Mahasiswa STIE Mahardhika Surabaya Nova Rahma Dhani; Laura Sitho Devi; Talabiah Susilowati; Nindya Kartika Kusmayati
Journal Of Accounting and Business Volume 4 Nomor 1
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v4i1.214

Abstract

In today's digital era, the use of e-wallets is increasingly widespread and has begun to influence shopping habits, especially among students. Along with changes in lifestyle that are increasingly consumptive, shopping patterns have also shifted. This study raises two main factors, namely E-Wallet Use and Lifestyle, to see their influence on the shopping patterns of STIE Mahardhika Surabaya students. The approach used is quantitative with a survey method, where data was obtained through a questionnaire from 55 respondents and analyzed using multiple linear regression through SPSS. The results of the F test show a significance value of t table 2.007, while the lifestyle variable has a significance value of 0.003, with a calculated t of 3.109 which is greater than the t table 2.007. Therefore, it can be concluded that both have a significant partial influence on student shopping patterns

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