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Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Published by Lembaga Administrasi Negara
ISSN : 14114917     EISSN : 26209063     DOI : 10.31845/jwk
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Social Sciences
This journal focuses on disseminating problems and issues in public administration and public policy. Published journal article of Jurnal Wacana Kinerja covers areas, including: Public sector human resource management; Public sector organization; Public sector management; Public sector innovation; Public service; Public policy; Local government; and Governance.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 550 Documents
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Model Panca Krama /COACHEE Model (Commitment, Analysis, Choice, Execution, Evaluation): Alternatif Strategi Pengembangan Kompetensi Aparatur Sipil Negara di Indonesia Sobandi, Baban; Nugraha, Hari; Dawud, Joni
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 28, No 1 (2025)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v28i1.989

Abstract

This study aims to formulate and validate an alternative model of Civil Servant (ASN) competency development strategy in Indonesia. This is because competency development is an obligation for every ASN. However, there are still many agencies that have not facilitated it properly, because they have not conducted an analysis of competency development needs and there are no Job Competency Standards. As a result, competency development is partial and not in line with organizational needs. The research was conducted using a mixed method. It begins with a literature review to construct the model, followed by validation and reformulation through triangulation. Validation sites include Pusjar SK TASNAS-LAN, BPSDM of West Java Province, and BKD of Garut Regency, with data collected from Agency Leaders, Division Heads/Coordinators, and Employees. The findings confirm the COACHEE Model as a relevant alternative strategy for ASN competency development. This model emphasizes the importance of commitment; needs analysis based on Activity Competency Standards (SKA); selection of forms and pathways aligned with levels and gap components; implementation integrated with IKU; and an evaluation system tied to IKU and SKP. Recommendations include embedding competency development commitments in planning documents, adopting SKA as an alternative in AKPK, selecting forms and pathways based on levels and gaps, accelerating the Corporate University (Corpu) system for integration with IKU, and establishing an evaluation system that measures IKU and SKP achievement
Analisis Face Recognition Boarding Gate Sebagai Inovasi Peningkatan Kualitas Pelayanan Publik pada PT. Kereta Api Indonesia (Persero) DAOP II Bandung Aprilia, Firda; Ravenska, Nanda; Putrianti, Septiana Dwi; Harahap, Anggi Syahadat
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 27, No 1 (2024)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v27i1.867

Abstract

PT. Kereta Api Indonesia (Persero) as a company engaged in the field of public transportation services certainly has a duty to be able to provide the best service to all service users. One form of digital transformation innovation that is being carried out is by innovating KAI's face recognition boarding gate as an effort to improve the quality of service at the Station. For this reason, this study aims to see and analyze the extent of incremental innovation and service quality from the implementation of the KAI face recognition boarding gate innovation at Bandung Station. The research method used is descriptive research with a qualitative approach, with the type of case study research. From the research results it can be seen that the incremental innovation carried out by PT. Kereta Api Indonesia (Persero) has met the indicators of sustainable management method innovation, continuous process innovation, and sustainable technological innovation. From the research results, the services provided by the face recognition boarding gate officers at the Bandung Station have fulfilled the service dimensions which include the dimensions of tangibles, reliability, responsiveness, assurance, and empathy. There are also things that need to be done by the company, among others, maximizing the face recognition registration process through the KAI application by using the liveness detection stage and socializing usage through social media to attract audiences and increase the number of users.
Penerapan E-Government melalui Aplikasi Masagi Musrenbang di Desa Ciburial Abubakar, Rodlial Ramdhan Tackbir; Prasetya, Dimas Dwi
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 28, No 1 (2025)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v28i1.973

Abstract

The Ciburial Village Government has developed an innovation in order to make changes to the process of compiling a list of community proposals in the Village Development Planning Deliberation (Musrenbang Desa) process, namely through the Masagi Musrenbang application. The Masagi Musrenbang application is a website-based application used to input, store, and inform a list of community proposals through the RW head based on the results of deliberations at the RW level for the purposes of compiling village planning. This study aims to determine the utilization, obstacles and efforts that can be made in the utilization of the Masagi Musrenbang application in Ciburial Village in terms of the success factors of e-Government implementation. This study uses a descriptive qualitative approach. Data collection in this study was carried out through interviews, observations, and documentation studies. The results of this study indicate that the use of the Masagi Musrenbang application in Ciburial Village shows a positive step in the effort to digitize village development planning in a participatory manner. This application has supported the process of inputting community proposals through the RW Head, although it still faces a number of obstacles such as limited human resource capacity, internet infrastructure constraints, differences in user devices, and budget limitations. There are several efforts to support the utilization of the Masagi Musrenbang application produced in this study, including: The Ciburial Village Government needs to immediately strengthen the institution by establishing a clear division of tasks related to the management of the Masagi Musrenbang application and allocating a special budget in the Village Budget for the development and maintenance of the application.
Evaluasi Kinerja Aparatur Pemerintah Desa di Kabupaten Gunungkidul Sumarni Sumarni; Ameliya Ameliya; Arif Kurnianto
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 27, No 1 (2024)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v27i1.863

Abstract

The purpose of this research is to determine the performance of village officials in Gunungkidul Regency. Its significance lies in the crucial role of village officials as the implementing element of regional autonomy at the lowest level. Village governments influence the success of government programs in terms of governance. In this study, we used a qualitative descriptive research approach, sampling all sub-districts in Gunungkidul Regency, selecting 1-3 villages (desa or kalurahan) from each sub-district. In this research, we used indicators such as output quality, output quantity, working hours, attendance rate, and collaboration. The analysis used in this research is the fishbone analysis. The results of this study show that the performance of Village Apparatus still requires support for improving the quality of human resources because the average performance of Village Apparatus is still low.
Bibliometric Analysis on Internet of Things Application in e-Government for Creating Smart Environment Alhilal Yusril Hawari; Utang Suwaryo; Dede Sri Kartini
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 27, No 1 (2024)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v27i1.913

Abstract

Penelitian ini bertujuan untuk mengeksplorasi karakteristik smart environment dalam penggunaan Internet, Bertujuan mendukung E-Government yang menggunakan database Scopus dari tahun 2015 hingga 2023. Penelitian ini menggunakan teknik bibliometrik dimana publikasinya diambil dari database Scopus dan dianalisis dari tahun 2015 hingga 2023. menggunakan Citespace. Jumlah data yang diperoleh dan digunakan dalam penelitian ini sebanyak 3365, dengan penggunaan kata kunci pada dokumen ini adalah Smart Environment dan Internet Of Things. Temuan penelitian menunjukkan bahwa terdapat 10 cluster yang didominasi oleh penulis Darmstadt, DE, dengan topik Smart Environment; penelitian ini dapat menjadi bahan referensi untuk penelitian lebih lanjut mengenai subjek Smart Environment dan Internet of Things E-Government, Kesimpulan yang didapatkan bahwa jumlah analisis data berjumlah 3365 data yang diambil dari data Scopus tahun 2015. -2023 yang menunjukkan adanya 10 cluster.
Efisiensi vs Kualitas : Tinjauan terhadap Kebijakan Pemangkasan Belanja Strategis di Sektor Pemerintahan Miradina, Israini
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 28, No 1 (2025)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v28i1.1008

Abstract

Target efisiensi anggaran sebesar Rp. 306,69 Triliun di awal tahun mulai menunjukkan dampaknya secara nyata di pertengahan tahun ini. Perlambatan ekonomi yang terasa sejak awal tahun kini diperparah oleh kebijakan efisiensi yang diterapkan di sektor pemerintah. Ketidakpastian ekonomi global dan nasional yang terus menguat turut menggoyahkan stabilitas sektor pemerintahan, yang sebelumnya sering dianggap sebagai sektor paling stabil dalam menghadapi fluktuasi ekonomi. Pagu anggaran yang sudah ditetapkan diawal tahun terpaksa mengalami bongkar pasang pasca keluarnya Inpres Nomor 1 Tahun 2025 tentang efisiensi belanja dalam pelaksanaan APBN dan APBD Tahun 2025. Keluarnya Inpres ini menekankan penghematan, dengan memangkas pos-pos yang dianggap “lemak” dalam struktur anggaran kegiatan belanja pemerintah seperti, perjalanan dinas, kegiatan seremonial dan percetakan. Sayangnya, diantara pos-pos anggaran yang dipangkas, terdapat anggaran untuk kegiatan kajian, analisis dan pendidikan, pelatihan (diklat), yang sebenarnya memiliki peran strategis dalam peningkatan kapasitas kelembagaan dan sumber daya manusia aparatur sipil negara. Efisiensi yang dirancang tanpa perencanaan matang sering kali hanya dipahami sebagai pemangkasaan anggaran, bukan sebagai upaya optimalisasi sumber daya.
Bridging Passion and Purpose: Proactive Career Behavior as the Mediator of Affective Commitment and Subjective Career Success Sukendar, Fitriaza Hamidah; Ahman, Eeng
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 28, No 1 (2025)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v28i1.974

Abstract

Studi ini meneliti hubungan antara komitmen afektif (AC) dan kesuksesan karier subjektif (SCS), dengan perilaku karier proaktif (PCB) sebagai variabel mediasi. Penelitian ini berfokus pada guru pendidikan khusus (SET) di Wilayah 6 (KCD 6) Jawa Barat, Indonesia. Sebanyak 77 responden berpartisipasi dalam studi cross-sectional ini, yang dilakukan dari 28 November hingga 14 Desember 2024. Jangka waktu yang singkat mengharuskan desain cross-sectional dipilih daripada pendekatan longitudinal.Data dikumpulkan melalui kuesioner dan dianalisis menggunakan partial least squares structural equation modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa AC tidak memiliki efek langsung pada SCS (p > 0,05), yang mengarah pada penolakan satu hipotesis. Namun, ketika PCB diperkenalkan sebagai mediator, hubungan tersebut menjadi signifikan secara statistik (p < 0,05), yang mengonfirmasi peran mediasi penuh PCB. Sejauh pengetahuan kami, ini adalah studi pertama yang menyelidiki ketiga konstruk ini secara khusus di antara guru pendidikan khusus.Temuan ini memiliki implikasi praktis yang penting. Lembaga pendidikan dapat meningkatkan keberhasilan karier guru dengan mendorong PCB melalui intervensi yang terarah, seperti program bimbingan untuk berbagi pengetahuan, lokakarya pengembangan profesional, dan peluang jaringan terstruktur. Strategi semacam itu pada akhirnya dapat meningkatkan kualitas pendidikan dan memberi manfaat bagi siswa dan masyarakat.
Proses Collaborative Governance pada Pariwisata Banyu Biru, Kabupaten Nganjuk Muzaqi, Ajie Hanif; Tyasotyaningrum, Berlian; Wardhani, Tian Tri
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 27, No 1 (2024)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v27i1.852

Abstract

This study seeks to achieve two main objectives: first, analyzing the collaborative governance model as a strategy to develop “Banyu Biru” tourism in Gondongwetan Village, Nganjuk Regency, and second, knowing the opportunities and challenges of “Banyu Biru” tourism to be able to develop and compete with other tourism. This research is important to be carried out with the first consideration, Nganjuk Regency is weak in developing its tourism potential considering that its potential is sufficient to compete with other districts in East Java. Second, the local government still lacks collaboration in community empowerment, so it seems that the policy is not participatory. The research method we use is qualitative with a case study approach. The results of our analysis show that the starting conditions model has not run optimally due to the closed attitude of the community and local government to collaborate to empower Banyu Biru tourism, making it difficult to develop and accept new concept innovations. However, the natural and cultural tourism owned by Gondang Wetan Village has the potential to make it a tourist attraction, especially Banyu Biru plus the potential of MSMEs owned.  
Cover JWK 25 (2) 2022 Hendra Nugroho
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 2 (2022)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i2.794

Abstract

Rethinking Administrasi Negara;Peran Strategis Admnistrasi Negara Menjawab Tantangan Pembangunan Setiawan, Wawan Dharma
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 9, No 4 (2006)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v9i4.426

Abstract

Suatu yang paradoks ketika suatu bangsa yang kaya akan sumber daya alam dan manusia tetapi selalu tertinggal dibanding negara negara lain yang tidak memiliki sumber daya sebesar negara kita. Pendiri bangsa dan negara telah meletakan dasar dasar yang sangat baik dalam membangun yang tertuang ala Visi Negara yaitu menciptakan masyarakat yang adil dan makmur lahir dan bathin dengan misi melindungi kedaulatan bangsa dan negara, meningkatkan kesejahteraan umum, mencerdaskan kehidupan bangsa serta turut serta dalam perdamaian dunia.

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