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Global Review of Tourism and Social Sciences
Published by Yayasan Galih Pelopor Pendidikan (Galih Foundation)
ISSN : 30641780     EISSN : 30641780     DOI : https://doi.org/10.53893/grtss.v1i1
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
The Global Review of Tourism and Social Sciences (3064-1780) is a peer-reviewed, interdisciplinary journal committed to advancing research that contributes to the achievement of the United Nations Sustainable Development Goals (SDGs) and promotes inclusive development across global and local contexts. The journal welcomes high-quality original research from diverse fields — including tourism and hospitality, business and management, economics and finance, and cultural studies — as long as the work provides meaningful insights into how these disciplines can help build a more inclusive, equitable, and sustainable future. We are especially interested in topics such as: Sustainable tourism and responsible travel Inclusive business models and ethical leadership Financial strategies that promote equity and development Cultural heritage, identity, and social cohesion Policy and innovation for sustainable economic growth By emphasizing the intersection of scholarly inquiry and real-world impact, the journal aims to support evidence-based dialogue among academics, practitioners, and policymakers worldwide. Published three times a year (February, June, and October), the journal fosters cross-disciplinary understanding of today’s most urgent development challenges.
Arjuna Subject : Umum - Umum
Articles 45 Documents
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Security, Trust, and Transaction Convenience in Mobile Banking: A Moderated Mediation Model of Usage Decision and Satisfaction Wusko, Any Urwatul
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.443

Abstract

This study examines the structural relationships among security, trust, transaction convenience, usage decision, digital literacy, and user satisfaction in mobile banking. Drawing on Technology Acceptance Theory, trust theory in electronic commerce, and Expectation Confirmation Theory, the study develops a moderated mediation model to explain how and under what conditions mobile banking satisfaction is formed. Data were collected from 278 active users of Livin’ by Mandiri in Indonesia and analyzed using Structural Equation Modeling with Partial Least Squares. The results indicate that security strongly influences trust and directly enhances satisfaction, while transaction convenience and trust significantly affect usage decision. Usage decision is the strongest predictor of satisfaction and mediates the effects of trust and transaction convenience. Digital literacy strengthens the relationship between transaction convenience and usage decision, highlighting user capability as an important boundary condition. The findings provide theoretical advancement and practical insights for improving digital banking strategies in emerging markets.
Digital Transformation for Sustainable Rural Tourism: Evaluating Branding Competencies in Taro and Keliki Tourism Villages Putu Ade Wijana; Pratama, I Putu Andre Adi Putra; Oka Widjaya, I Gusti Ngurah; Pitanatri, Isvari Ayu
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.474

Abstract

Digital transformation has become a key strategy for advancing sustainable rural tourism, yet many destinations struggle to translate digital access into effective branding outcomes. This study examines how digital branding competencies shape sustainable tourism development in two tourism villages in Gianyar, Bali, namely Taro and Keliki. Using a qualitative comparative case study approach, data were collected through in depth interviews with eighteen local stakeholders, participant observation, and a systematic audit of digital platforms. The analysis reveals that differences in digital performance are not primarily driven by technology availability but by variations in governance, human capital, and narrative coordination. Taro demonstrates an integrated digital branding model supported by institutional collaboration and clear role distribution, while Keliki exhibits fragmented practices reliant on individual initiatives. The findings highlight that sustainable digital transformation in rural tourism depends on institutionalized branding competencies rather than technical adoption alone
When High Spending Meets Low Walkability: The Accessibility Paradox in a Living Heritage Urban District Astuti, Anak Agung Ayu Gita Kusuma; Widjaya, I Gusti Ngurah Oka; Mirayani, Ni Kadek Sri; Ariningsih, Ni Putu; Savitri, Ni Wayan Gita Sadhana
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.479

Abstract

This study examines the structural paradox between high tourist expenditure concentration and infrastructural accessibility constraints in the Gajah Mada Heritage Area, Denpasar. Drawing on secondary data from the 2025 Denpasar Tourist Expenditure Survey, the study analyses micro spending patterns, attraction preferences, and satisfaction with traffic conditions using descriptive and gap analysis approaches. Results reveal that retail spending accounts for 20 percent of average daily domestic tourist expenditure, with visitation to shopping zones exceeding 80 percent, confirming the area’s function as a cultural shopping district. However, 49 percent of domestic visitors report dissatisfaction with traffic congestion, indicating a critical accessibility deficit. Tourist interest in living heritage attractions significantly exceeds that of static historical sites, suggesting a shift toward performative authenticity. The findings demonstrate that spatial constraints generate implicit economic costs by limiting dwell time and consumption opportunities. Revitalization strategies must therefore prioritize walkability oriented planning to sustain economic vitality in urban heritage corridors.
Understanding Tourist Responsibility and Moral Reasoning in Small Island Ecotourism Raka Dalem, Anak Agung Gde; Ratna Sari, Ni Putu
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.486

Abstract

Small islands are frequently promoted as ecotourism destinations due to their ecological sensitivity and bounded environments, yet little is known about how tourists interpret and negotiate ecological responsibility in these contexts. This qualitative study explores how tourists make sense of ecological responsibility during ecotourism experiences on small islands in Eastern Indonesia. Drawing on in depth interviews with twenty six foreign tourists across multiple island destinations, the study examines moments of environmental awareness, tensions between care and convenience, moral justifications, and perceptions of acceptable ecological impact. The findings show that ecological responsibility is not enacted as a fixed commitment but as a situational and negotiated process shaped by emotional responses, perceived constraints, and responsibility attribution. Tourists often engage in selective and symbolic sustainability practices that allow them to reconcile environmental concern with leisure expectations. By conceptualizing ecological responsibility as moral negotiation, this study contributes to sustainable tourism and ecotourism literature by offering a context sensitive understanding of how sustainability is interpreted and practiced in small island settings. The findings provide insights for designing ecotourism strategies that align ethical responsibility with visitor experience.
Collaborative Governance and Employee Engagement in Cross Sector Organizations: Evidence from East Java Malau, Grace Carolina; Wang, Tz-Li; Fikri, Yahya
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.488

Abstract

This study investigates how collaborative governance quality influences employee engagement and perceived collaborative performance through collaborative leadership, role clarity across organizations, and inter-organizational trust. The study adopts a quantitative, cross-sectional survey design. Data were collected from 332 government employees involved in inter-organizational collaboration across provincial and district-level government organizations in East Java between March and May 2025. The proposed research model was tested using Partial Least Squares Structural Equation Modeling to examine direct and mediating relationships among the constructs. The findings show that collaborative governance quality has a strong positive effect on collaborative leadership and significant indirect effects on role clarity and inter-organizational trust. Collaborative leadership significantly enhances both role clarity and trust, which in turn positively influence employee engagement. Employee engagement emerges as the most proximate and powerful predictor of perceived collaborative performance. Mediation analysis indicates that governance quality affects engagement and performance primarily through leadership, role clarity, and trust rather than through direct effects. This study extends collaborative governance theory by integrating leadership and human resource management perspectives, offering a micro-level explanation of how governance arrangements shape employee engagement and performance.

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