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Muhammad Azizurrohman
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Yayasan Ghalih Pelopor Pendidikan (Ghalih Foundation), Jl. Anggrek, Komp. Aura Megah Regency No.19, Panggung, Pelaihari, Tanah Laut Regency, South Kalimantan 70815
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Global Review of Tourism and Social Sciences
ISSN : 30641780     EISSN : 30641780     DOI : https://doi.org/10.53893/grtss.v1i1
The Global Review of Tourism and Social Sciences (3064-1780) is a peer-reviewed, interdisciplinary journal committed to advancing research that contributes to the achievement of the United Nations Sustainable Development Goals (SDGs) and promotes inclusive development across global and local contexts. The journal welcomes high-quality original research from diverse fields — including tourism and hospitality, business and management, economics and finance, and cultural studies — as long as the work provides meaningful insights into how these disciplines can help build a more inclusive, equitable, and sustainable future. We are especially interested in topics such as: Sustainable tourism and responsible travel Inclusive business models and ethical leadership Financial strategies that promote equity and development Cultural heritage, identity, and social cohesion Policy and innovation for sustainable economic growth By emphasizing the intersection of scholarly inquiry and real-world impact, the journal aims to support evidence-based dialogue among academics, practitioners, and policymakers worldwide. Published three times a year (February, June, and October), the journal fosters cross-disciplinary understanding of today’s most urgent development challenges.
Arjuna Subject : Umum - Umum
Articles 53 Documents
Security, Trust, and Transaction Convenience in Mobile Banking: A Moderated Mediation Model of Usage Decision and Satisfaction Any Urwatul Wusko
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.443

Abstract

This study examines the structural relationships among security, trust, transaction convenience, usage decision, digital literacy, and user satisfaction in mobile banking. Drawing on Technology Acceptance Theory, trust theory in electronic commerce, and Expectation Confirmation Theory, the study develops a moderated mediation model to explain how and under what conditions mobile banking satisfaction is formed. Data were collected from 278 active users of Livin’ by Mandiri in Indonesia and analyzed using Structural Equation Modeling with Partial Least Squares. The results indicate that security strongly influences trust and directly enhances satisfaction, while transaction convenience and trust significantly affect usage decision. Usage decision is the strongest predictor of satisfaction and mediates the effects of trust and transaction convenience. Digital literacy strengthens the relationship between transaction convenience and usage decision, highlighting user capability as an important boundary condition. The findings provide theoretical advancement and practical insights for improving digital banking strategies in emerging markets.
Digital Transformation for Sustainable Rural Tourism: Evaluating Branding Competencies in Taro and Keliki Tourism Villages Putu Ade Wijana; I Putu Andre Adi Putra Pratama; I Gusti Ngurah Oka Widjaya; Isvari Ayu Pitanatri
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.474

Abstract

Digital transformation has become a key strategy for advancing sustainable rural tourism, yet many destinations struggle to translate digital access into effective branding outcomes. This study examines how digital branding competencies shape sustainable tourism development in two tourism villages in Gianyar, Bali, namely Taro and Keliki. Using a qualitative comparative case study approach, data were collected through in depth interviews with eighteen local stakeholders, participant observation, and a systematic audit of digital platforms. The analysis reveals that differences in digital performance are not primarily driven by technology availability but by variations in governance, human capital, and narrative coordination. Taro demonstrates an integrated digital branding model supported by institutional collaboration and clear role distribution, while Keliki exhibits fragmented practices reliant on individual initiatives. The findings highlight that sustainable digital transformation in rural tourism depends on institutionalized branding competencies rather than technical adoption alone
When High Spending Meets Low Walkability: The Accessibility Paradox in a Living Heritage Urban District Anak Agung Ayu Gita Kusuma Astuti; I Gusti Ngurah Oka Widjaya; Ni Kadek Sri Mirayani; Ni Putu Ariningsih; Ni Wayan Gita Sadhana Savitri
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.479

Abstract

This study examines the structural paradox between high tourist expenditure concentration and infrastructural accessibility constraints in the Gajah Mada Heritage Area, Denpasar. Drawing on secondary data from the 2025 Denpasar Tourist Expenditure Survey, the study analyses micro spending patterns, attraction preferences, and satisfaction with traffic conditions using descriptive and gap analysis approaches. Results reveal that retail spending accounts for 20 percent of average daily domestic tourist expenditure, with visitation to shopping zones exceeding 80 percent, confirming the area’s function as a cultural shopping district. However, 49 percent of domestic visitors report dissatisfaction with traffic congestion, indicating a critical accessibility deficit. Tourist interest in living heritage attractions significantly exceeds that of static historical sites, suggesting a shift toward performative authenticity. The findings demonstrate that spatial constraints generate implicit economic costs by limiting dwell time and consumption opportunities. Revitalization strategies must therefore prioritize walkability oriented planning to sustain economic vitality in urban heritage corridors.
Understanding Tourist Responsibility and Moral Reasoning in Small Island Ecotourism Anak Agung Gde Raka Dalem; Ni Putu Ratna Sari
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.486

Abstract

Small islands are frequently promoted as ecotourism destinations due to their ecological sensitivity and bounded environments, yet little is known about how tourists interpret and negotiate ecological responsibility in these contexts. This qualitative study explores how tourists make sense of ecological responsibility during ecotourism experiences on small islands in Eastern Indonesia. Drawing on in depth interviews with twenty six foreign tourists across multiple island destinations, the study examines moments of environmental awareness, tensions between care and convenience, moral justifications, and perceptions of acceptable ecological impact. The findings show that ecological responsibility is not enacted as a fixed commitment but as a situational and negotiated process shaped by emotional responses, perceived constraints, and responsibility attribution. Tourists often engage in selective and symbolic sustainability practices that allow them to reconcile environmental concern with leisure expectations. By conceptualizing ecological responsibility as moral negotiation, this study contributes to sustainable tourism and ecotourism literature by offering a context sensitive understanding of how sustainability is interpreted and practiced in small island settings. The findings provide insights for designing ecotourism strategies that align ethical responsibility with visitor experience.
Collaborative Governance and Employee Engagement in Cross Sector Organizations: Evidence from East Java Grace Carolina Malau; Tz-Li Wang; Yahya Fikri
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.488

Abstract

This study investigates how collaborative governance quality influences employee engagement and perceived collaborative performance through collaborative leadership, role clarity across organizations, and inter-organizational trust. The study adopts a quantitative, cross-sectional survey design. Data were collected from 332 government employees involved in inter-organizational collaboration across provincial and district-level government organizations in East Java between March and May 2025. The proposed research model was tested using Partial Least Squares Structural Equation Modeling to examine direct and mediating relationships among the constructs. The findings show that collaborative governance quality has a strong positive effect on collaborative leadership and significant indirect effects on role clarity and inter-organizational trust. Collaborative leadership significantly enhances both role clarity and trust, which in turn positively influence employee engagement. Employee engagement emerges as the most proximate and powerful predictor of perceived collaborative performance. Mediation analysis indicates that governance quality affects engagement and performance primarily through leadership, role clarity, and trust rather than through direct effects. This study extends collaborative governance theory by integrating leadership and human resource management perspectives, offering a micro-level explanation of how governance arrangements shape employee engagement and performance.
Digital Volunteering and Organizational Adaptability: The Roles of Conflict Management and Social Capital in Indonesia’s Humanitarian Organizations Eka Kadharpa Utama Dewayani; Dustin Tarinque Loreño
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.461

Abstract

The rapid advancement of digital technology has transformed how humanitarian organizations mobilize and engage volunteers. Within this shift, digital volunteering has become essential for improving coordination, transparency, and responsiveness in disaster management. This study examines the causal relationships among Digital Volunteering (DV), Conflict Management (CM), Social Capital (SC), and Resistance to Change (RC) within the Muhammadiyah Disaster Management Center (MDMC) in East Java, Indonesia. Using a quantitative explanatory design, data were collected from 200 active digital volunteers and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). Results show that Digital Volunteering positively affects Conflict Management and negatively influences Resistance to Change. Furthermore, Conflict Management mediates the link between DV and RC, while Social Capital moderates both DV–RC and CM–RC relationships. These findings highlight how digital engagement enhances communication and collaboration while reducing resistance through effective conflict management and strong social networks. The study contributes to understanding how digital transformation strengthens volunteer adaptability and organizational resilience in humanitarian settings
Employee Capability and Service Quality Linking Leadership to MSME Resilience in Small Hotels Dasmadi; Sri Hartono; Muhammad Ghalih
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.518

Abstract

This study examines how entrepreneurial ecosystem and entrepreneurial leadership influence MSME resilience in the small hotel sector in Indonesia. Drawing on dynamic capability theory, the study proposes that resilience is achieved through the sequential mechanisms of dynamic capability and service quality. Data were collected from 262 owners and managers of small accommodation businesses and analyzed using PLS-SEM. The results indicate that both entrepreneurial ecosystem and entrepreneurial leadership significantly enhance dynamic capability, which in turn improves service quality and ultimately strengthens MSME resilience. The findings further reveal that service quality plays a critical role in translating internal capabilities into sustainable outcomes. This study contributes to the literature by offering a process-based explanation of MSME resilience and highlighting the importance of capability development and service delivery in service-oriented industries. Practical implications are provided for MSME development and tourism policy.
Tourism Activity Without Equitable Income: The Benefit Capture Gap in Upland West Java, Indonesia Endah Djuwendah; Tuti Karyani; Elly Rasmikayati; Zumi Saidah; O Hasbiansyah
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.519

Abstract

Community based agroecotourism is promoted in rural Indonesia as a means of improving livelihoods while supporting environmental conservation and cultural preservation. This study examines who benefits economically from such initiatives through a questionnaire survey of 139 residents involved in agroecotourism across four villages in Bandung Regency, West Java. Sustainability was assessed across six dimensions and disaggregated by village, sex, and principal occupation. The findings reveal a benefit capture gap. Although social, cultural, ecological, and technological sustainability received moderate scores, economic sustainability remained the weakest dimension. Perceived improvement in monthly household income was the lowest rated economic attribute, despite favourable assessments of job creation and business diversification. Women, housewives, traders, and respondents in other occupations reported comparatively lower economic indices, whereas farmers and village officials reported higher scores. Weak benefit sharing arrangements and limited formal partnerships may contribute to this pattern. The study recommends prioritising market access, transparent benefit sharing, and targeted inclusion.
Digital Payment Infrastructure and Household Consumption Growth: Evidence from QRIS and BI FAST in Indonesia Faridah; Herminawaty Abubakar; Thanwain; Sitti Mujahida Baharuddin
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.521

Abstract

This study examines whether the expansion of digital payment infrastructure stimulates household consumption growth in Indonesia. Using a balanced provincial panel covering 2019 to 2024, it estimates the effects of QRIS merchant density and BI FAST exposure on real household consumption per capita through a fixed effects model that controls for regional heterogeneity, macroeconomic shocks, internet penetration, financial depth, economic structure, urbanisation, inflation, and population. The results indicate that greater QRIS merchant density significantly increases household consumption, with stronger effects in provinces characterised by higher informal employment and service sector activity. BI FAST further strengthens consumption growth in regions with greater initial banking access, suggesting that faster and lower cost interbank transfers improve liquidity circulation. These findings demonstrate that payment system modernisation promotes domestic demand in addition to advancing financial inclusion. The study provides new subnational evidence that investments in interoperable digital payment infrastructure can support household consumption, MSME development, and broader macroeconomic policy objectives.
Seaweed-Based Blue Carbon Development in Indonesia: Feasibility and Policy Framework for a Community-Based Pilot in West Nusa Tenggara, Indonesia Supiandi; Kartika Listriana; Dyah Erowati; Suharyanto; Didit Eko Prasetiyo; Muhammad Husnul Aini; Akmal Fathu Rohman
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.522

Abstract

This paper reviews the scientific and regulatory basis for seaweed-based blue carbon development in Indonesia, evaluates the technical and economic feasibility of a proposed pilot project in Seriwe, East Lombok, West Nusa Tenggara, and develops a policy and institutional framework for community-based implementation. Using a mixed-method design that combines a narrative literature review, regulatory document analysis, oceanographic site-suitability assessment, and techno-economic feasibility analysis, the study finds that deep-water storage of cultivated seaweed biomass at depths exceeding 1,000 metres is technically feasible at the study site and yields a preliminary benefit-cost ratio of 1.10, with an estimated net benefit of approximately IDR 16.7 million per hectare. The proposed 4-hectare pilot, developed in partnership with PT Arbon Earth Indonesia, local seaweed farmer groups, and Koperasi Desa Merah Putih, is designed to integrate with Indonesia's national carbon economic value (Nilai Ekonomi Karbon) system under Presidential Regulation No. 110/2025.