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Contact Name
Iskandar
Contact Email
iskandarbis86@gmail.com
Phone
+628127645396
Journal Mail Official
iskandarbis86@gmail.com
Editorial Address
Jalan HR. Subrantas No. 57 Panam Pekanbaru
Location
Kota pekanbaru,
Riau
INDONESIA
Eko dan Bisnis: Riau Economic and Business Review
ISSN : 14107988     EISSN : 2614123X     DOI : 10.36975
Core Subject : Economy, Science,
Jurnal ini terbit empat kali setahun pada bulan Maret, Juni, September dan Desember berisi artikel, tulisan ilmiah dalam bentuk hasil penelitian dan non penelitian, kajian analisis, aplikasi teori dan review tentang masalah-masalah ekonomi dan bisnis di masyarakat. Penerbitan jurnal ini bertujuan untuk meningkatkan kuantitas dan kualitas serta menyebarluaskan kajian ilmu ekonomi bisnis sekaligus sebagai wahana komunikasi di antara cendikiawan, praktisi, mahasiswa dan pemerhati masalah-masalah ekonomi bisnis. Jurnal Eko dan Bisnis mengundang akademisi dan peneliti yang melakukan penelitian orisinal di bidang ekonomi, manajemen dan akuntansi, termasuk namun tidak terbatas pada: Manajemen SDM, Manajemen Pemasaran, Manajemen Keuangan, Kewirausahaan dan koperasi.
Articles 393 Documents
Dampak Kualitas Layanan Terhadap Kepuasan Masyarakat: Sebuah Studi Pada Layanan Publik Pedesaan Aqsa, Muhammad Ali
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.562

Abstract

This applied research study, conducted using a survey method, aimed to analyze the impact of service quality on community satisfaction within the context of rural public services. A total of 88 respondents participated in the study, which was carried out at a village office. The collected data were analyzed using a t-test and coefficient of determination analysis. The t-test results confirm that service quality has a significant and positive effect on community satisfaction (t-statistic = 11.128 > t-table = 1.988, with a significance level of p < 0.05). Furthermore, subsequent analysis revealed a strong relationship between the two variables, indicated by a correlation coefficient of 0.768. More specifically, service quality was found to contribute 59.0% (R Square = 0.590) to the variation in community satisfaction levels. This study concludes that in the rural public service context, service quality is a dominant determining factor in shaping community satisfaction.
Peranan Budaya Organisasi Pada CV Nabhan Bertuah Pekanbaru lamin, lamin
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.563

Abstract

This study aims to determine the influence of organizational culture on the work discipline of CV Nabhan Bertuah employees. The sample in this study was 35 employees. Quantitative analysis includes validity and reliability tests, normality tests, hypothesis tests through t-tests and coefficient of determination (R2) analysis tests. The data analysis technique used is simple regression analysis, which serves to prove the research hypothesis. The results of the hypothesis test of this study are t count 4.121> t table 2.034 so that the results of the hypothesis test in this study are organizational culture has a significant effect on the work discipline of CV Nabhan Bertuah employees. The relationship between organizational culture and work discipline of CV Nabhan Bertuah employees is positive as evidenced by the results of the regression coefficient (b) of 0.747 which means that every increase in organizational culture by one unit will be able to increase the work discipline of CV Nabhan Bertuah employees by 0.747 units. The R Square value of 0.340 means that the contribution of organizational culture to the work discipline of CV Nabhan Bertuah employees is 34%.
Pengaruh Beban Kerja Terhadap Kinerja Guru Sekolah Menengah Kejuruan Keuangan Pekanbaru Nurhayana, Nurhayana
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.564

Abstract

This research was conducted at the Vocational School of Finance in Pekanbaru, located on Jl. Gulama, Pekanbaru. The purpose of this study was to determine the effect of workload on teacher performance at the Vocational School of Finance in Pekanbaru. Data analysis in this study used a quantitative method, namely research based on quantifiable data to produce robust estimates. The sample size was 86 people. The results of a simple linear regression were obtained: Y = 15.631 + 639 X. Using the t-test, the t-table value was 1.988 and the calculated t-value was 15.631. This means that t-count = 15.531 > t-table = 1.988, indicating that workload affects teacher performance at the Vocational School of Finance in Pekanbaru. The adjusted R-squared result of 0.530 indicates that workload influences teacher performance at Pekanbaru Financial Vocational School by 53%, with the remaining 47% influenced by other variables not examined in this study.
Pengaruh Kepemimpinan Terhadap Disiplin Kerja Karyawan PT. Bringin Karya Sejahtera Building Management Pekanbaru Syafrina, Nova; Aditya , Warman
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.565

Abstract

This research was conducted at PT. Bringin Karya Sejahtera BuildingManagement Pekanbaru. The purpose of this study was to determine the effect ofleadership on employee work discipline. The population in this study was 50 people.In this study, a saturated sample of 48 people was used because reseachers andleader were not included in the sample, The dlata used were primary and secondary data with analysis using simple linear regression. The results showed that the datawas valid, reliable, and normally distributed. And the results of the linear regressionwere Y=11.775+0.557X which had a positive relationship direction, and theleadership variable had a significant effect on work discipline, this can be seen fromthe t_count valuetable (6.242> 2.0129). Meanwhile, the magnitude of theleadership on work discipline is 45.9% while the remaining 54.1% is influenced byother independent variables not examined in this study, such as the workenvironment and supervision.
Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Pada Dinas Sosial Pekanbaru Dehotman, Khornelis
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.566

Abstract

This study aims to determine the effect of work discipline on employee performance at the Social Service Office of Pekanbaru City. Work discipline is one of the key factors in developing high-quality human resources, especially in government institutions that are required to provide optimal services to the public. This research uses a quantitative approach with a survey method, where data were collected through questionnaires distributed to the entire population of 34 employees. The data analysis technique used is simple linear regression to examine the relationship between work discipline as the independent variable (X) and employee performance as the dependent variable (Y). The results of the simple linear regression equation show a constant (a) of 9.852, meaning that when work discipline (X) is zero or absent, employee performance (Y) is still at 9.852 units. The effect of work discipline (X) on employee performance (Y) is positive, as evidenced by the regression coefficient (b) of 0.717, which means that every one-unit increase in work discipline (X) will increase the employee performance (Y) at the Social Service Office of Pekanbaru by 0.717 units. Based on the t-test results, the calculated t-value is 4.791, which is greater than the t-table value of 2.036, and the significance level is 0.000 < 0.05. This indicates that there is a significant effect of work discipline on employee performance at the Social Service Office of Pekanbaru. The R Square value is 0.418, which means that the contribution of work discipline to employee performance is 41.8%. The remaining 58.2% is influenced by other variables not discussed in this study.
Peran Store Atmosphere dan Ketersediaan Produk dalam Membangun Minat Beli Konsumen Ansori, Putra Budi
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.567

Abstract

The purpose of this study is to determine the influence of store atmosphere and product availability on consumer purchasing intentions at Mandiri Mart Stores in Pekanbaru City. Store atmosphere has been proven to improve mood, perception of quality, and the urge for consumers to make purchases. This research employs a quantitative descriptive approach. Data were collected through observation, questionnaires, and documentation. The population in this study was 973 consumers who purchased household appliances at Mandiri Mart stores in 2025. A sample of 91 people was selected using a purposive sampling method.. Data analysis was conducted using simple linear regression with the assistance of SPSS version 25. The results from the analysis of multiple linear regression equation was formulated:  Y= 13.307 + 0,293X1 + 0,544X2..  The results of the t test (partial test) obtained the value of t arithmetic for Store Atmosphere /X1 (3,388) and product availability/ X2 (5,591) greater than t table of 1,98698, then it has a significant effect on the purchase intention in the Mandiri Mart Pekanbaru. F Test Results (joint test), it is concluded that  F count  is 34.099> F table 3.10 so that simultaneously   the variables of Store Atmosphere and product availability have a significant effect on on the purchase intention in Mandiri Mart Pekanbaru.. There are contribution the influence of Store Atmosphere and product availability on the purchase intention in the Mandiri Mart Pekanbaru of Obtained value of Adjusted R Square equal to 0,424 or 42,4% and 57,6 % influenced by the other factors that are not pursuing in this research. So this research to strengthen previous studies.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Di UPT Puskesmas XY Rupat, Herman; Teuku, Reza Kurniawan
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.568

Abstract

The study aims to determine the effect of service quality on patient satisfaction for outpatient care at the UPT Puskesmas XY. In this study, descriptive and quantitative analysis techniques were used to analyze the data. The sampling technique used was simple random sampling, with a sample of 100 people. Based on the research results, it can be concluded that simple linear regression discussion with the regression equation Y = 1.744 + 0.553X. The constant value of 1.744 means that if the independent variable X (Service Quality) is 0, then the dependent variable Y (Patient Satisfaction) is 1.744. The coefficient of regression value of variable X (Service Quality) is 0.553, meaning that if service quality increases by 1 unit, patient satisfaction will also increase by 0.553 units. The coefficient is positive, indicating a positive influence between service quality and patient satisfaction. The higher the service quality, the higher the patient satisfaction. The t-value for the independent variable Service Quality (X) is 14.520. The table can be seen in the statistical table at a significance level of 0.05/2 = 0.025 with degrees of freedom df = n - k or 100 - 2 = 98. The obtained t-table value is 1.98447 (t-table statistics). From these values, it can be concluded that t-value > t- table or 14.520 > 1.98447, which proves that Ha is accepted, and Ho is rejected, meaning that there is a significant effect of service quality on outpatient patient satisfaction at the UPT Puskesmas XY. The R² value is 0.683 or 68.3%. This value means that service quality contributes to patient satisfaction by 68.3%, while the remaining 31.7% is determined by other variables not present in this research model.
Pengaruh Kompetensi Terhadap Kinerja Karyawan Pada PT. Media Jaya Indonesia Pekanbaru harwina, yulia
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.569

Abstract

This study aimed to determine the effect of competence on employee performance at PT. Media Jaya Indonesia Pekanbaru. Competence was considered one of the crucial factors that influenced the quality and productivity of employee work. The research method used was quantitative descriptive with an associative approach. The population in this study consisted of all employees of PT. Media Jaya Indonesia Pekanbaru, totaling 44 individuals. Since the population was fewer than 100, the sampling technique used was a census, meaning all members of the population were taken as the research sample. The data analysis techniques included validity and reliability tests, simple linear regression analysis, t-test, and coefficient of determination (R²). The results showed that competence had a positive and significant effect on employee performance. This was evidenced by the t-test result, where the t-count was 8.056, which was greater than the t-table value of 2.018, with a significance value of 0.000 < 0.05, indicating that H₀ was rejected and Hₐ was accepted. The regression equation obtained was Y = 15.566 + 0.846X, meaning that for every one-unit increase in competence, employee performance increased by 0.846 units. The coefficient of determination (R²) was 0.607, indicating that competence contributed 60.7% to employee performance, while the remaining 39.3% was influenced by other variables not examined in this study.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Bank Perkreditan Rakyat Syariah Di Pekanbaru Rizqi, Fakhri
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.570

Abstract

This research was conducted at Bank Syariah Pekanbaru which is located at Jalan HR. Soebrantas, No. 105 Kel. Tuah Karya, Kec. Tampan, Pekanbaru City, Riau 28293. The purpose of this study was to determine the effect of service quality on customer satisfaction at PT Bank Perkreditan Rakyat Syariah (BPRS) Pekanbaru. To achieve this goal, a research was conducted using a sample of 99 people, using a simple random sampling method (accidental random sampling). The data analysis method used simple linear regression. Based on the results of the partial t-test test, it was found that service quality had a significant effect on customer satisfaction at PT Bank Perkreditan Rakyat Syariah (BPRS)   Pekanbaru, this was proven based on the t-test found that t-count was greater than t-table (12.645 > 1.985). The magnitude of the influence of the service quality variable on the customer satisfaction variable is 0.622 (62.2%) this is proven based on the results of the determination test where the R2 value is 0.622. Recommendations that can be submitted are expected that the company pays attention to the employees of PT Bank Perkreditan Rakyat Syariah (BPRS) Pekanbaru have expertise in using tools in the service process because this gets the lowest response from respondents.
Pengaruh Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. Daya Mitra Serasi Cabang Pekanbaru Sundari, Rina
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 4 (2025): Penguatan Kinerja, Disiplin, dan Kualitas Layanan melalui Pendekatan Sosial, O
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i4.571

Abstract

This research was conducted at PT. Daya Mitra Serasi Pekanbaru Branch located at Jalan Soekarno-Hatta No. 46 Sidomulyo Barat, Tampan District, Pekanbaru City, Riau. The purpose of this study was to determine the effect of work discipline on employee performance at PT. Daya Mitra Serasi Pekanbaru Branch. The research method used was descriptive with a quantitative approach. With a population of 32 employees. The sampling technique used was saturated sampling, namely the entire population represents the sample. The data analysis technique used was simple linear regression with a t-test hypothesis test. Based on the results of the t-test, the calculated t result was 7.006 > 2.042 with a significance of 5% (α = 0.05) or <0.005 so that the hypothesis Ha was accepted, namely work discipline had an effect on employee performance at PT. Daya Mitra Serasi Pekanbaru Branch. From the results of the simple linear regression test, there is a constant value (a) of 12.907, meaning that the work discipline variable (X) has a value of 0.702, then the dependent variable, namely performance (Y), has a value of 12.907, meaning that if the work discipline variable is increased by 1 unit, the performance variable (Y) will experience an increase of 0.702 units. From the results of the determination coefficient test, the R Square (R²) value is 0.621 if expressed as a percentage, namely 62.1%, meaning that work discipline (X) has a 62.1% effect on the performance (Y) of employees of PT. Daya Mitra Serasi Pekanbaru Branch, and 37.9% is influenced by other factors not included in this study.

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