Krisnadwipayana International Journal of Management Studies
The objective of this scholarly journal is to publish empirical research, theory, and concepts developed in management studies. The Comprehensive research methods including quantitative, qualitative, and mixed method research in accordance to enrich the scientific articles are welcome. The scope of article published addressing management issues from multidiscipline point of view of research that reflect the diversity of the management studies. Review articles are published biannually in February and August. The blind reviewed paper processed from expert chosen by journal editors, with aim in improving the quality content for the journal. Focus and scope of this journal on Service management, Organizational Behaviour Studies, Research Methods and Modelling in Management Studies, Business Strategy, Human Resource Management, Financial Management, Marketing Management, Operation Management, Business Law, Economics, Econometrics, Industrial Economics and Public Economics, Accounting and Entrepreneurship.
Articles
59 Documents
Implementation of Corporate Social Responsibility Programs At PT Sharp Electronic Indonesia
Sawung Prakoso;
Muhammad Zakaria;
Dedy Setiadi
Krisnadwipayana International Journal of Management Studies Vol 3 No 1 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i1.416
The background of this article is about the implementation of Corporate Social Responsibility (CSR) at PT Sharp Electronic Indonesia. This paper examines the process of implementing CSR programs. The methodology used is a qualitative literature study. In this case community and environmental empowerment is part of PT Sharp Electronic Indonesia's commitment. The results of the analysis show that the concept of CSR is indeed good, but unfortunately, until now there are still many companies that have not implemented it properly. Therefore, it is necessary to carry out an evaluation related to the implementation of the CSR Program so that the program can be implemented in a sustainable manner and can empower the community. So that in the development of the company PT Sharp Electronic Indonesia increasingly raises the pros and cons.
The Role of Professional Ethics in the Implementation of Financial Management in Companies
Deni Sulistyo;
Dewi Setiawati;
Lila Nurdiana
Krisnadwipayana International Journal of Management Studies Vol 3 No 1 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i1.417
This study aims to analyze ethical violations in corporate financial management by analyzing several cases that have occurred in Indonesia. The role of professional ethics in the application of financial management is a field of finance which is a broad and dynamic field. This field directly influences the life of every person and organization concerned. Business ethics is the basis of ethics in the economy or in business and for all stakeholders to avoid deviating from the economy and achieving goals or seeking profit, so we must master economic, legal, ethical and moral perspectives to achieve the desired goals. The conclusion in this article is that efforts to overcome problems that exist in the organizational or corporate environment related to violations or fraud committed by employees and company leaders involved in them have not been properly organized and the examples of cases of violations stated above have not been followed up by authorities. The perpetrators are now rampant so that efforts to overcome the problem of ethical violations must be directed at increasing the sense of corporate responsibility towards society as a whole.
Influence of Training, Work Discipline, and Motivation on Organizational Performance (A Case Study of Members of Samsat, The West Jakarta Regional Police)
Anggi Putra Bonifacius;
Bomer Pasaribu;
Wagiarto Hoesin
Krisnadwipayana International Journal of Management Studies Vol 3 No 1 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i1.426
This study aims to analyze the effect of training, work discipline, through motivation on the performance of members of Samsat, the West Jakarta area. With the results of the data obtained that happened to members of the West Jakarta’s Samsat, namely that training goals and objectives were still not achieved, there was still a lack of work discipline, a lack of motivation to prioritize office work which caused delays in completing assignments, performance results that did not meet the target expected by the agency with complaints from the public. The sampling collection technique used was purposive sampling method where the sampling was taken from the largest population, namely 77 members of the police. The data analysis used was path analysis. The conclusion from this study is that training, work discipline, and motivation directly affect member performance, but indirectly motivation has a greater effect on the performance of West Jakarta’s Samsat members. This shows that work motivation is an intervening variable then it can shape the performance desired by the agency.
The Effect of Service Quality And Price on Customer Satisfaction Through Product Quality (Case study of Kavez Coffee)
Achmad Fahri;
Wagiarto Hoesin;
Eddy Sanusi P Silitonga
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.451
This study aims to analyze service quality and price on customer satisfaction through product quality, analyze service quality and prices on customer satisfaction, analyze the effect of product quality on customer satisfaction, analyze the indirect effect of service and price on customer satisfaction through product quality and analyze the effect of non direct service quality and price to customer satisfaction. The research was conducted at Kavez Coffee involving 30 people. The research sample was taken using probability sampling and simple random sampling. Data analysis using path analysis. Based on data analysis, it is known that there is a direct effect of service quality on customer satisfaction and a direct effect of price on customer satisfaction at Kavez Coffee. Then the results of the analysis of the product quality variable as an intervening variable can be perfectly proven, namely the product variable has an indirect effect on the service quality variable on customer satisfaction and the price variable on customer satisfaction. This statement can be proven by the magnitude of the indirect effect (service quality on customer satisfaction and price on customer satisfaction) through product quality which is identified as an intervening variable
The Influence of Product Quality and Physical Environment on Repurchase Interest Through Customer Satisfaction of Warteg Kharisma Bahari in Bekasi City
Zaky Achmad;
Dr. Ismail Razak, M.Si.
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.540
The purpose of this study is to determine and analyze the effect of product quality and physical environment on repurchasing interest through customer satisfaction on Warteg Kharisma Bahari in Bekasi City. This research is quantitative research using a descriptive correlation design with a cross sectional approach. The population in this study are the customers of Warteg Kharisma Bahari in Bekasi City whose number is unknown. The sample in this study was 100 people who were taken by non-probability sampling technique with incidental sampling technique. The data collection technique is by using a questionnaire. The analytical method used are descriptive analysis method and path analysis method. The results showed that the product quality variable and the physical environment variable simultaneously had a positive and significant effect on customer satisfaction. Product quality and physical environment variables have a negative and not significant effect on repurchasing interest. The variable of customer satisfaction has a positive and significant effect on repurchasing interest. Furthermore, the customer satisfaction variable is able to mediate between the product quality and physical environment variables on the repurchasing interest variable.
The Influence of Organizational Culture and Change Management on Company Performance Through Competitive Advantage at PT. Sarana Abadi Makmur Bersama
Purwanto Aji Kusuma;
Bomer Pasaribu;
Fajar Cahyo Utomo
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.541
This research aims to determine the influence of organizational culture and change management through competitive advantage on company performance at PT. Sarana Abadi Makmur Bersama. The research was carried out using a quantitative approach. The population is 435 employees with a sample of 87 respondents. The data collection technique uses a questionnaire which will be distributed to respondents by random sampling. Data analysis techniques use descriptive analysis, path analysis, regression analysis, and t he Sobel test. The conclusion of the research is that competitive advantage is able to mediate organizational culture and change management on company performance at PT. Sarana Abadi Makmur Bersama. The main findings based on statistical results show that the greatest influence is from direct influence, namely: the change management variable with a beta value of 0.395 then organizational culture with a beta value of 0.297. The suggestion for companies is to focus more on improving change management and organizational culture which will make a greater contribution to improving company performance and increasing the company's competitive advantage.
The Influence of Service Quality and Customer Reference Groups on Consumer Buying Interest In PT. Valve Products. Rame Rekaguna Initiative
Siwi Nur Indriyani;
Ike Irawati
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.542
The aim of this research is to analyze the influence of service quality and customer reference groups on consumer purchasing interest in PT valve products, Rame Rekaguna Prakarsa. This type of research is included in the category of causal associative quantitative research. The research data source is primary data using a questionnaire with a 5 point Likert scale. The sampling technique used was a saturated sample. This research was conducted on 114 consumers of PT. Rame Rekaguna Prakarsa. The analysis technique used in this research is multiple linear regression analysis. The results of the analysis show that service quality and customer reference groups, both partially and simultaneously, have a positive and significant effect on consumer buying interest in PT valve products. Rame Rekaguna Prakarsa. Results of testing data on service satisfaction and reference groups on interest in purchasing valve products at PT. Rame Rekaguna Prakarsa obtained Fcount (12,558) > Ftable (3.18) and a significance level of 0.000 < 0.05. This shows that the significance value of the simultaneous test (f test) was obtained at a value of 0.000, thus it can be concluded that there is a simultaneous influence between Service Quality and Reference Group Customers' interest in buying at PT. Rame Rekaguna Prakarsa. Based on partial research conducted on service quality on interest in purchasing valve products at PT. Rame Rekaguna Prakarsa obtained a significance value greater than α (0.166>0.05) and the calculated t value was smaller than t table (1.404 <1.675). This shows that service quality has no partial effect on interest in purchasing valve products at PT Rame Rekaguna Initiative. So that service satisfaction influences repurchase, or interest in repurchasing a product. Based on partial research conducted on the reference group regarding interest in purchasing valve products at PT Rame Rekaguna Prakarsa, the t count was 4.455, and the significance was 0.000. Therefore, the significance value is smaller than α (0.000>0.05) and the calculated t value is greater than the table (4.455>1.675). This shows that the customer reference group has a partial influence on interest in purchasing valve products at PT. Rame Rekaguna Prakarsa so it can be concluded that the reference group has a positive and significant effect on purchasing interest.
The Influence of Leadership and Organizational Culture on Performance through Compensation for Employees of the Directorate General of the General Judicial Body of the Supreme Court Republic of Indonesia
Puji Mulyani;
Harry Indra Tjahyo;
Iwan Kurniawan
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.543
This research aims to examine the influence of leadership and organizational culture on performance through employee compensation. This research uses quantitative methods by distributing questionnaires to employees of the Directorate General of General Justice of the Supreme Court of the Republic of Indonesia. The population of this research is all Civil Servant s of the Directorate General of General Justice, totaling 113 people within the Directorate General of General Justice. The sampling technique in this research used the Slovin formula. The data analysis method used in this research is multiple linear regression and simple linear regression, namely the F test and T test. This research shows that simultaneously leadership and organizational culture have a positive and significant effect on compensation at the Directorate General of General Justice of the Supreme Court of the Republic of Indonesia. This can be seen from the calculated F value of 122.134. And the R square value is 0.830 or 83% with a significance probability value of 0.000 < 0.05.
The Influence of Motivation and Leadership on Employee Performance Through Job Satisfaction in the Secretariative Bureau Leader of the Secretariat of the House of Representative of the Republic of Indonesia
Muhammad Rodli Kaelani;
Imam Wibowo;
Harry Indratjahyo
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.544
Job satisfaction is something that will support or not support an employee in relation to their work or their condition. Considering that the House of Representative of the Republic of Indonesia’s (DPR RI) Leadership Secretariat Bureau is one of the spearheads which is directly related to optimizing the work of the DPR RI Leadership which is a reflection of the DPR RI institution, it is appropriate for employees within the DPR RI Leadership Secretariat Bureau to provide and demonstrate good and capable performance. Based on this, the author wants to research more deeply into the influence of motivation and leadership on employee performance through job satisfaction. This research is field research conducted at the Secretariat Bureau of the House of Representative of Indonesia. The population of this research is the State Civil Apparatus within the Secretariat Bureau of the Secretariat General of the DPR RI. Meanwhile, the sample used was all 70 employees through distributing questionnaires. The data analysis method uses the Path Analysis model to analyze the relationship patterns between variables with the aim of determining the direct and indirect influence on the independent (exogenous) and dependent (endogenous) variables. The research results show that work motivation and leadership have a positive and significant effect on employee performance. Work motivation and leadership have a positive and significant effect on job satisfaction. Job satisfaction has a positive and significant effect on employee performance. Work motivation and leadership do not have a positive and significant effect on employee performance through job satisfaction in the Secretariat Bureau for the Leadership of the Secretariat General of the DPR RI.
The Influence of Organizational Commitment and Transformational Leadership on Performance through Employee Job Satisfaction of PT Angkasaraya Nusantara
Agus Mulyawan;
Suharto;
Partogi Saoloan Samosir
Krisnadwipayana International Journal of Management Studies Vol 3 No 2 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana
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DOI: 10.35137/kijms.v3i2.546
In the results of this research, statistically the coefficient states that partially the contribution of transformational leadership has a positive but not significant influence on employee performance, while organizational commitment has a positive and significant influence on employee performance. However, if both simultaneously have a significant influence on employee performance. Furthermore, the contribution of organizational commitment and transformational leadership to employee performance both have a positive and significant influence, both partially and simultaneously. The contribution of job satisfaction to employee performance has a positive and significant influence. Furthermore, in the analysis of organizational commitment and transformational leadership on employee performance through job satisfaction, it was found that there was no mediating effect of job satisfaction in the relationship between organizational commitment and employee performance, but a mediating effect of job satisfaction was found in the relationship between transformational leadership and employee performance.