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Jurnal Ilmu Administrasi Bisnis

jiab
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Published by Universitas Diponegoro

ISSN : - EISSN : 27461297 DOI : 10.14710/jiab

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.

Arjuna Subject : -

Articles 1,510 Documents

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PENGARUH DAYA TARIK DAN WORD-OF-MOUTH TERHADAP KUNJUNGAN ULANG MELALUI KEPUASAN Fitriandini Dwi Parastiwi; Naili Farida
Jurnal Ilmu Administrasi Bisnis Vol 6, No 1 (2017)
Publisher : Universitas Diponegoro

Tourism in Indonesia has been growing rapidly. Ketep Pass is one of the natural attractions in Magelang, Regency Central Java in which the number of visits during 2011 to 2015 hasbeen fluctuating. So that the goverment expect to increase visits to attractions Ketep Pass with satisfaction gained from seeing the sights and the positive impact (WOM). The purpose of this study was to identity the effect of attraction and word-of-mouth through satisfaction to re-visit the sights Ketep pass. This type of research is explanatory research, with data collection through questionnaires and interviews. The sampling technique used purposive sampling technique. The Sample was taken from 100 adult visitor respondents who have travelled to Ketep Pass. This study used quantitative analysis techniques. Quantitative analysis using validity, reliability test, the coefficient of correlation, simple and multiple regression analysis, the coefficient of determination, significance test (t test) in one direction, and Sobel test. The results of this research shown that there is a positive effect of natural attractions and word-of-mouth significantly on satisfaction, and satisfaction has a positive effect on return visits. Based on the analysis of Sobel test, known that the variable of natural attractions and word-of-mouth significant effect on satisfaction. Further variables significantly influence the satisfaction of repeat visits. Based on these results it is recommended to increase the repair and maintained the facilities to the tourist attractions as well as add a cultural event which could be an attraction for visitors to visit a tourist attraction Ketep Pass.

Pengaruh Harga dan Kualitas Pelayanan terhadap Keputusan Berkunjung Kembali melalui Kepuasan Pengunjung sebagai Variabel Intervening pada Pengunjung Ekowisata Taman Air Indonesia, Tlatar, Kabupaten Boyolali Istikhomah, Dewi; Nugraha, Hari Susanta
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (256.976 KB)

Indonesian Water Park Ecotourism is a family-owned tourism business that seeks to realize the implementation of ecological management. Indonesian Water Park Ecotourism (ETASIA) is located in Tlatar Village, Boyolali Regency. This study aims to determine the effect of price and quality of service on the decision to visit again through visitor satisfaction with ETASIA visitors. The type of research used in this study is explanatory research type. Respondents in this study were 100 respondents who were ETASIA visitors. Data collection techniques were carried out using questionnaires and interviews. This study uses analysis with validity, reliability, correlation coefficient, determination coefficient, simple regression, multiple regression and t test with the help of IBM SPSS version 21.0 and sobel analysis to test the effect of intervening variables. The results showed that the price and service quality variables had a positive and significant effect on the decision to visit again through visitor satisfaction as a partially intervening variable. Suggestions that can be given to Ecotourism Water Park Indonesia is to increase visitor satisfaction through price and quality of service to be able to come up with a decision to visit again.

PENGARUH KUALITAS PELAYANAN, STORE ATMOSPHERE DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN SEPEDA MOTOR HONDA (STUDI KASUS PADA KONSUMEN DEALER TUNGGUL SAKTI SEJAHTERA SEMARANG) Desi Trihatmi Yaumil Asri; Wahyu Hidayat; Ngatno Ngatno
Jurnal Ilmu Administrasi Bisnis Vol 4, No 3 (2015)
Publisher : Universitas Diponegoro

Over time human needs are increasingly complex, to support human needs so it takes such transportation, an own vehicles. one of the vehicle is Honda motorcycle. Honda motorcycle purchasing in Semarang done by Astra Motor Region of Semarang is supported by some official dealer in Semarang. One of the official dealers is Tunggul Sakti. In the latest five years 2010-2014 Honda motorcycle purchasing in Tunggul Sakti Sejahtera dealer cannot reach the target, only in 2013 and 2014 it can reach the target. There are some factors influencing the purchasing decision in the dealer. They are service quality, store atmosphere, and location. The aim of this research is to figure out if the service quality, store atmosphere, and location influence the purchasing decision of Honda motorcycle in Tunggul Sakti dealer Semarang. The numbers of taken samples are 98, those are taken with purposive sampling technique. The collecting data techniques are questionnaire and interview. The analysis methods used are cross tabulation, correlation experiment, determination, simple linier regression, multiple linier regression, T experiment and F experiment. The result of the research reveals that partially or simultaneously that there is an influence in the service quality, store atmosphere and location towards purchasing decision. The given suggestion for Tunggul Sakti Sejahtera dealer is that they had better improve the service quality of the Tunggul Sakti Sejahtera dealer’s employees by minimizing mistake, adding an AC so that the room will be cooler, and doing any exhibition in central crowd to get closer with consumers.

PENGARUH CITRA MEREK DAN KUALITAS LAYANAN TERHADAP KEPUTUSAN PENGGUNAAN (Studi pada Penumpang Bis PO. Nusantara Kelas Eksekutif SemarangJakarta) Indra Sulistyowardhana; Sudharto P Hadi
Jurnal Ilmu Administrasi Bisnis Vol 6, No 4 (2017)
Publisher : Universitas Diponegoro

The increasing of people’s mobility encourages the high demand for transportation services. The competition between modes of transportation specially land transportation is very keen. One of transportations that became the choice of Indonesian people to do their activities is a bus. The number of PO. Nusantara’s passengers has decreased since 2014 – 2016. In 2014 to 2015 the number of passenger decreased by 5.01% and in 2015 to 2016 decreased by 6.34%. This study is aimed to identify the effect of brand image and service quality to decision of using P.O Nusantara executive class by route of Semarang-Jakarta. The type of research is explanatory research. The sample used is 100 respondents. The sampling techniques is purposive and accidental sampling. The technique analysis are crosstab, simple linear regression, multiple linear regression, t test and F test with the SPSS program. The result showed that there is a positive influence between brand image and service quality toward usage decision. Based on the results of simple regression analysis, it is known that brand image has influence on usage decision with coefficient of 0,229, while service quality influence usage decision of 0.100. This research recommends PO. Nusantara to strengthen its brand image by renewing the bus design so that consumers are able to clearly distinguish bus of PO. Nusantara with competitor bus. Improvements of service quality are also required, especially the timeliness of departure and arrival time, and also the cleanliness and cosiness of the departure lounge.

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN DI RUMAH SAKIT ISLAM KOTA MAGELANG Putri, Happy Ayuningrum; Saryadi, Saryadi; Dewi, Reni Shinta
Jurnal Ilmu Administrasi Bisnis Volume 2, Nomor 3, Tahun 2013
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (82.039 KB)

This research purpose to find out influence of service quality on hospitalized patient satisfaction at Islamic Hospital Magelang City. This research included in explanatory. Taked 100 respondents as sample with stratified proportionate random sampling method. Collecting data used questionnaire. Hypotheses tested by correlation coefficient, simple linear regression, multiple linear regression, t test, F test, and determination coefficient. The result of this research show that realibility dimension have significant influence to patient satisfaction, responsiveness dimension have significant influence to patient satisfaction, assurance dimension have significant influence to patient satisfaction, empathy dimension have significant influence to patient satisfaction, tangibles dimension have significant influence to patient satisfaction. Realibility, responsiveness, assurance, empathy, and tangibles dimension in partial and simultaneous have significant influence to patient satisfaction.

PENGARUH EARNING PER SHARE (EPS), PRICE EARNING RATIO (PER), DEBT TO EQUITY (DER), RETURN ON ASSET (ROA), DAN RETURN ON EQUITY (ROE) TERHADAP HARGA SAHAM Studi Kasus pada Perusahaan Go Public Sektor Property dan Real Estate yang Terdaftar di Bursa Efek In Putri Hermawanti; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 5, No 3 (2016)
Publisher : Universitas Diponegoro

This research had purpose to analyzed some of the fundamental factors of financial ratios that could be used as a signal for investors to predicted stock prices on companies in a sector that is growth in Indonesia, which was Property and Real Estate sectors. Variables that examined in this study were the Earning Per Share (EPS), Price Earning Ratio (PER), Debt to Equity Ratio (DER), Return on Assets (ROA) and Return on Equity (ROE) on the stock price, either partially or simultaneously on the Property and Real Estate sectors companies that have been listed in the Indonesia Stock Exchange in 2010 - 2014 . This research was an explanatory research with a total sample of 34 companies x 5 years = 170 observation data from a total population of 494 companies from all sectors listed on the Indonesia Stock Exchange, and then conducted a purposive sampling technique in order to got the number of samples. The analysis technique used was multiple regression analysis and hypothesis testing using t test partial, F test simultaneously with the level of significance of 5% and a determination coefficient test. The analysis showed the data have fulfilled classical assumption, including normally distributed data , no symptoms of multikolinearitas, there were no symptoms of autocorrellation and heteroscedasticity. The regression results Earning Per Share (EPS), Return on Assets (ROA) and Return on Equity (ROE) were partially significant effect on stock prices. While Price Earning Ratio (PER) and Debt to Equity Ratio (DER) partially were not significant effect on stock prices. These five variables used in this study (EPS, PER, DER, ROA and ROE) simultaneously affect the stock price of 47.2 %. The variables that had the strongest influence was Earning Per Share (EPS). While the remaining 52.8 % influenced by other factors that were not examined in the research. As a sector that was developing fast, the Company is expected to managed its financial performance well so it could bring out huge profits to expand the business even more widely to the outside of Indonesia without had use a high amount of liabilities.

PENGARUH PELATIHAN KERJA, MOTIVASI KERJA DAN LINGKUNGAN KERJA TERHADAP PRODUKTIVITAS KERJA KARYAWAN BAGIAN PRODUKSI PT. METEC SEMARANG Bagus Dwi Haryo; Handoyo Djoko Waloejo
Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018)
Publisher : Universitas Diponegoro

PT. Metec Semarang is one of the foreign owned companies in Tanjung Emas Semarang bonded area, which is engaged in the manufacture of equipment and equipment Vending Machines (Automatic Sales Machine). The purpose of this study is to determine the effect of job training, work motivation and work environment to work productivity of employees of production PT. Metec Semarang. This type of research uses quantitative methods with research type eksplanatory research, with data collection techniques through questionnaires. Population contained in this research that is employees of production of PT. Metec Semarang with the number of samples taken is 100 respondents with Slovin method. Sampling using purposive sampling technique. Analytical methods used are validity test, reliability test, classical assumption test, correlation test, determination test, simple linear regression, multiple linear regression, T test, and F test. In this research assisted by computer program to process data that is SPSS. Based on the results of the study note that job training, work motivation and work environment have a significant effect on employee work productivity, either partially or simultaneously. The independent variable that has the greatest influence on the use decision is the work environment variable. As for suggestions that can be given that remains consistent and provide a variety of job training so that employees are more enthusiastic to follow pelaithan work given the company, provide more intense motivation both morally or materially, maintain and improve the security, comfort and cleanliness of the work environment at PT . Metec Semarang.

PENGARUH KEPEMIMPINAN MOTIVASI DAN KEPUASAN KERJA TERHADAP KINERJA KARAWAN PT ASTRA MULTI TRUCKS INDONESIA Yudhi Hardiansyah; Ari Pradhanawati; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 3, No 4 (2014)
Publisher : Universitas Diponegoro

Human resource is one of factors which has important role in developing employment performance. To bear in mind the importance of human resource, thus, a company should pay attention to the factors which work onto human resource in working; one of the is a good leadership. Therefore, the employers could work precisely in its standard and no error. In other hand, motivation is also very important, because it is one of a supportive working factors in a company. Since the employees get work satisfaction, hence, their performance will get better. This research is aimed to get to identify the influence of leadership, motivation and working satisfaction variable toward employment performance in PT Astra Multi Trucks Indonesia. The population of this research is the 75 employees of PT Astra Multi Trucks Indonesia which its questionnaires were distributed by census method. Its measurement scale uses Likert scale and its data analysis uses simple linear regretion test and double regretion test with SPSS 15.0 program. From the analysis result, it is known that the leadership, motivation and working satisfaction are working, in addition, the employees performance is excellent. Leadership variable plays role towards employees performance up to 48.4 %. Motivation variable influences employees performance up to 46.8 %. Working satisfaction variable influences employees performance up to 45 %. Thus, statistically, leadership, motivation and working satisfaction towards employees performance is 49.2%. It is expected that the better leadership, motivation and working satisfaction will create the better employee performance. According to this research result, PT. Astra Multi Trucks Indonesia management needs to pay attention to the leadership which is undergoing in the company. It can be conclude that a good, tough and wise leadership should be kept up to keep a good work from the employees and also to improve their performance which is click with that the company wants. The satisfaction of the employees is necessary to be considered, moreover, the satisfaction related with the boss toward the workers; each worker and also the working enviroment. A good harmony in a company must be created and improved to make a condusive working enviroment.

PENGARUH PENGALAMAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN CV. BINTANG UTAMA SEMARANG BAGIAN BODY REPAIR Vicki Anggraeni Purwanto; Agus Hermani
Jurnal Ilmu Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

CV. Bintang Utama Semarang as a company engaged in the service car repair still found some employees lower performance levels as there is still a low quality work, the number of car repair has not yet reached the target, the independence of the employees is still low, and a high level of customer complaints. It is alleged there are work experience due to the employee and employee discipline assessed was still low.This research aims to find out how the influence exerted by work experience and discipline work against employee performance CV. Bintang Utama Semarang. The type of research used is the type of explanation (eksplanatory research). With the number of samples as much as 58 respondents use the sampling approach saturation. Data collection using the questionnaire with likert scale measurements. Methods of data analysis used is test validity and reliability, the correlation coefficient (R), regression test, the coefficient of determination (R2), the significance of the t-test and F-test.The results of this study showed that the variables work discipline and work experience has significant effects, powerful and positive towards the performance of employees. Two variables was tested in stages or together showed results that work experience variables (0.724) and discipline work (0.783) simultaneously have a relationship that is strong against variable employee performance. The magnitude of the contribution that is owned by the variable work discipline is greater than the magnitude 2of donations owned variable work experience, the value of the coefficient of determination (R2) for the variables work experience of 52.5% and 61,4% of work discipline

Pengaruh Kompensasi, Motivasi, dan Budaya Organisasi Terhadap Pada PT. Nasmoco Pemuda Semarang Triana, Nani; Soewarso, Soewarso; Wijayanto, Andi
Jurnal Ilmu Administrasi Bisnis Volume 1, Nomor 1, Tahun 2012
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (52.295 KB)

Employee's performance is not optimal due to several factors, including compensation, motivation and organizational culture. PT. Nasmoco Pemuda is an enterprise engaged in commerce or services. In its development, the volume of sales from year to year has been fluctuating and declining employee performance. The purpose of this study is to demonstrate the influence of compensation, motivation and organizational culture on employee performance. Type of research is explanatory research. The hypothesis is that the compensation (X1), motivation (X2), organizational culture (X3) have a significant impact on employee performance (Y). The conclusion of this study is compensation, motivation, and organizational culture at PT. Nasmoco Pemuda classified as good. The test results show that compensation, motivation, and organizational culture have a significant influence on employee performance.

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Sari Listyorini

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Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sari Listyorini

Contact Email sariadbis96@gmail.com

Phone +6283848898843

Journal Mail Official jiabundip@gmail.com

Editorial Address Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location Kota semarang, Jawa tengah INDONESIA

Abstract

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Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA