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Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia
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Jurnal Ilmu Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : -     EISSN : 27461297     DOI : 10.14710/jiab
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.
Arjuna Subject : -
Articles 1,510 Documents
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PENGARUH KOMPENSASI DAN JOB INSECURITY TERHADAP TURNOVER INTENTION PADA BURUH DI KABUPATEN KUDUS (STUDI KASUS PADA PT. PURA BARUTAMA UNIT OFFSET DIVISI PRODUKSI) Farizka Ayuningtyas; Hari Susanta Nugraha
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (339.85 KB) | DOI: 10.14710/jiab.2018.20922

Abstract

Human resources is an important factor in the company as it can support the achievement of goals in the company. Hence, the company must maintain human resources in order not to leave the company and find work in other companies. So to suppress human resources especially laborers out of the company (turnover intention) the company should pay attention to the factors that support turnover intention, including compensation and job insecurity factors.  This study aims to determine the effect of compensation and job insecurity on turnover intention in case study at PT. Pura Barutama Unit Offset Production Division. This type of research using explanatory research and sampling technique using nonprobability sampling technique with purposive sampling method, data collection technique using questionnaire method. The number of samples used in this study as many as 100 respondents. This research uses quantitative and qualitative analysis with validity test, reliability test, correlation coefficient, coefficient of determination, regeresi sedehanand multiple test, and significance of T and F test.  The results of this study indicate that the compensation and job insecurity variables have a strong influence on turnover intention variables. The compensation variable has a strong influence as well as the direction of negative relationship to the turnover intention variable. While job insecurity variables have a very strong influence and have a positive relationship direction to the variable turnover intention.
PENGARUH KEBIJAKAN HARGA, ATMOSFER TOKO DAN PELAYANAN TOKO TERHADAP PERILAKU IMPULSE BUYING KONSUMEN ROBINSON DEPARTMENT STORE SEMARANG Herukalpiko, Diah Kenanga; Prihatini, Apriatni Endang; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Volume 3, Nomor 1, Tahun 2014
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.311 KB)

Abstract

This study aimed to test the influence of pricing policy, store atmospheric and store service on impulse buying behaviour of consumers in Robinson Department Store Semarang. The samples in this research are 100 customers who shop in Robinson Department Store Semarang. The author used SPSS 16.0 program to test the regression on the data analysis. And the study results indicate that pricing policy has a positive and significant influence on the impulse buying behavior of consumers, with coefficient determination is 36,4%, store athmospheric has a positive and significant influence on the impluse buying behavior of consumers, with coefficient determination is 32,2%, store service has a positive and significant influence on the impulse buying behavior of consumers, with coefficient determinaion is 71,2%, and pricing policy, store atmospheric and store service has a positive and significant influence on the impulse buying behavior of consumers, with the coefficient determination is72,2%. Results of this study indicate that in order to enhance the impulse buying behavior, Robinson Department Store Semarang should consider the pricing policy, store atmospheric and store service.
PENGARUH POINT OF PURCHASE, DISCOUNT DAN STORE ATMOSPHERE TERHADAP IMPULSE BUYING KONSUMEN Hidayati, Annisa; DS, Agus Hermani
Jurnal Ilmu Administrasi Bisnis Volume 5, Nomor 4, Tahun 2016
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.536 KB)

Abstract

Retail developments are increasing and causing a tight competition among retailers. Tight competition is causing the rise and fall turnover received retailers. This research specifically discusses consumer on Swalayan Mutiara Cahaya Slawi. This report aims to determine the effect of Point of purchase, Discount, and Store Atmosphere on Impulse Buying on consumers Swalayan Mutiara Cahaya Slawi. Type explanatory research, data collection techniques are based interviews questionnaires, sampling technique accidental sampling and purposive sampling with a sample size of 100. The data were analyzed through the validity, reliability, crosstab, coefficient correlation, simple linear regression, multiple linear regression, t test and F, and the coefficient of determination. Quantitative data were analyzed using SPSS 18. The results showed that its categorization impulse buying is high. Then the Point of Purchase categorization is quite interesting, Point of Purchase has a moderate influence on the impulse buying (26.4 percent) as well as the significant and positive impact on impulse buying (0.381). Discount categorization is quite interesting, Discount has a low impact on impulse buying (11.2 percent) as well as the significant and positive impact on impulse buying (0.289). Store Atmosphere categorization was quite comfortable, Store Atmosphere has a strong influence (42.4 percent) as well as the significant and positive impact on impulse buying (0.221). Point of Purchase, Discount and Store Atmosphere has a strong influence on the impulse buying (46.5 percent). In conclusion Point of Purchase, Discount Store Atmosphere and the higher the higher the impulse buying. Swalayan Mutiara Cahaya Slawi is suggested that further improve the product structuring, diversity of discounts products, the frequency of discounts, service and comfort. In addition Swalayan Mutiara Cahaya Slawi in its business of doing business must be accordance with ethics of business. And for consumers to be more careful and wise in shopping activities in order to avoid regret.
ANALISIS STRATEGI PENGEMBANGAN USAHA PADA UKM KAMIR DI KAMPUNG ARAB, KABUPATEN PEMALANG Avi Puspita Desifrida; Bulan Prabawani
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (459.86 KB) | DOI: 10.14710/jiab.2019.23710

Abstract

Problem occurs in this research is because the stagnancy development of UKM Kamir in Arab Resident of Pemalang Regency. Because of less-trained profesionality and enterprenurship inside global competition, the Kamir entrepreneur need training about assets, human resource, technology and marketing. This research is made to explain: 1) asset’s view of development, 2) human resource’s view of development, 3) technology’s view of development and 4) marketing’s view of development. Using qualitative approaching with sentralized case study to Kamir entrepreneur in Arab Resident, using 6 (six) resource person by purposive sampling method. Researcher inner is coming in to deep questions and answers section with resource person to expound and explain about business development strategy of Kamir. The result is showing the average of assets development is on 11,67 (good). The average score of human resource is on 9,25 (average). Development from the technology used is sbout 11,00 (average). Kamir’s business development from marketing view is showed in 10,00 (average).
PENGARUH KUALITAS PRODUK, HARGA DAN IKLAN TERHADAP LOYALITAS PELANGGAN SHAMPO SUNSILK (STUDI KASUS PADA MAHASISWA PEREMPUAN DI FAKULTAS KESEHATAN MASYARAKAT UNIVERSITAS DIPONEGORO SEMARANG) Jayanti, Emma Nur; Hermani, Agus; Nurseto, Sendhang
Jurnal Ilmu Administrasi Bisnis Volume 4, Nomor 2, Tahun 2015
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (413.191 KB)

Abstract

This research is motivated by the level of competition in the business field in Indonesia that is more getting strict in this globalization era. One product that has been competed by the manufacturer in this era is the woman’s shampoo product. Sunsilk Shampoo It had become first rank in the Top Brand Index (TBI) in Indonesia since 2010 until 2011. However, in 2012 until 2014, Sunsilk had not been longer at the first rank and the percentage was continously decline. If the declination is not immediately fixed, then Sunsilk shampoo will be fall down. Wherefore, there are so many brands of shampoos on the market that are most likely to shift the position of Sunsilk popularity in Indonesia nowadays.This research aims to detect the influence of product quality, price, advertising for Sunsilk shampoo’s customer loyalty. This type of research is explanatory, within collecting data through questionnaires and interviews. The sampling technique used purposive sampling technique. The sample amounted to 96 people who are female students users of Sunsilk shampoo at Faculty of Public Health Diponegoro University, Semarang. This research used a qualitative analysis and quantitative analysis technique. Quantitative analysis uses validity, reliability test, correlation coefficient, simple and multiple regression analysis, coefficient of determination, significance test (t test and F test).The results of this analysis showed that the variable of product quality, price and advertisement has a positive and significant effect partially for customer loyalty. Three variables were analyzed partially and simultaneously, the coefficient of the variable of product quality is greater than the other two variables. From three variables also obtained the result that the variable of product quality has greatest influential on customer loyalty of Sunsilk shampoo users. It was 0.583, while the price variable about 0.217 and 0,215 for advertising variables. While the coefficient of determination (R2) from variable of product quality, price and advertisement toward variable of customer loyalty was 36.2%. It meant that 36.2% of variable of customer loyalty can be explained by these three variables, while the remaining 63.8% is explained by other variables.Suggestions in this research is Sunsilk shampoo should improve the quality of their products function in order to their hair problems can be overcome well and not make new hair problems, create an aroma for all variants so that more visible the special of Sunsilk shampoo, increase the durability of Sunsilk shampoo’s aroma that could be durable more than one day, and increase the clarity of message from the advertisement by creating the short slogans but has clear meaning from the message conveyed in order to Sunsilk shampoo can stick out in the competition as today.
PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJATERHADAP KINERJA KARYAWAN PT. KERETA API INDONESIA (PERSERO) DAOP IV SEMARANG Robin Petrus Simanjuntak; Handoyo Djoko Waluyo; Widiartanto Widiartanto
Jurnal Ilmu Administrasi Bisnis Vol 5, No 1 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (83.178 KB) | DOI: 10.14710/jiab.2016.10290

Abstract

Human resources is one factor that is strategic and fundamental in the organization. The role of human resources will determine the success or failure of the organization in achieving its vision and mission that has been set. In order to determine the extent to which the presence, role and contribution of human resources in achieving organizational success, of course necessary performance measurement. Organizational culture and work discipline have influence in improving the performance of employees of PT. Kereta Api Indonesia (DAOP IV) Semarang. Good organizational culture will enhance good performance. This study aims to determine the influence of organizational culture and work discipline on employee performance. This study uses census sampling technique sampling of 58 employees of PT. Kereta Api Indonesia (DAOP IV) Semarang. Collecting data in this study using a questionnaire and interviews with technical research instruments using a questionnaire with Likert scale. The data obtained were analyzed qualitatively and quantitatively through validity and reliability test. While the test data analysis, correlation analysis, coefficient determination test, simple linear regression analysis, multiple linear regression, t-test and F test with SPSS 20.0.Statistical results known that organizational culture accounted for 22.3% and discipline accounted for 18.2% have a positive influence on employee performance.  Based on the coefficient of determination in jointly influence organizational culture and work discipline against the employee's performance of 32.5%, value F count (13.233) > F table (3.16) with a significance of 0.000 < 0.05 significance level it is known that '' there is the influence of organizational culture, and work discipline on the performance of employees ". Based on this research can be concluded that there is a positive and significant influence between organizational culture and work discipline on the performance of employees of PT. Kereta Api Indonesia (DAOP IV) Semarang. Advice can be given is to further increase focus on organizational culture variables and disciplined work well for the performance of employees is increasing and becoming good also.
PENGARUH SUASANA TOKO DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN (Studi Kasus pada Pelanggan ICOS Cafe) Krisjayanti, Monika; DS, Agus Hermani
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (705.788 KB)

Abstract

In this day and age, the culinary industry has grown rapidly, especially cafes. Culinary competition is so tight that culinary entrepreneurs begin to pay attention to the wants and needs of customers or consumers. ICOS Café as one of the culinary industry there are still customers who are not loyal. This is due to the growing number of competing cafes that have sprung up and can provide a more attractive shop atmosphere and better service quality so customers turn to competitor cafes. This study aims to determine how the influence provided by the store atmosphere and quality of service to customer loyalty ICOS Café. Type of sampling using purposive sampling. Type of research used is explanatory research while the data collection techniques using questionnaires and interviews. The number of samples used in this study as many as 100 respondents consists of all customers ICOS Café. The results of this study indicate that store atmosphere and service quality variables each have a significant, strong and positive influence on customer loyalty. Two variables have been tested in stages and together show that the variables of store atmosphere (0.745) and service quality (0.734) simultaneously have a strong relationship to customer loyalty variables. The amount of contribution owned by store atmosphere variables greater than the amount of donation owned by the quality of service, the coefficient of determination (R ²) for store atmosphere variables by 55.5% and service quality of 53.8%. Suggestion that can be submitted in this research is company can increase customer loyality hence company need to improve shop atmosphere to be more modern and instagramable, so as not to lose with cafe competitor and society interested to visit cafe. Cafes are also advised to improve the quality of service related to the accuracy of employees in the calculation of payments, cafes are also advised to increase employee knowledge of ICOS Café products so as to provide optimal service quality to customers.
PENGARUH PERAN TOTAL QUALITY MANAGEMENT DAN KOMPENSASI TERHADAP KUALITAS SUMBER DAYA MANUSIA PT. DJARUM (STUDI KASUS PADA PABRIK BL 53 KUDUS) Devita Mayangsari; Sudharto P Hadi; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 3, No 2 (2014)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (136.354 KB) | DOI: 10.14710/jiab.2014.5182

Abstract

PT Djarum is one of the biggest where the production and operational takes place in Kudus. This research intended to find out impact role of total quality management (X1) and Compensation (X2) to the human resource quality (Y) of BL 53 Factory PT Djarum Kudus. The type of this research is explanatory research, with the population all of BL 53 Factory employee with total of 644 employees. 87 respondents used as sample which counted with Slovin Formula with simple random sampling technique. data collection techniques are interview and questioner. data analysis technique using validity test, reliability test, simple linear regression, double linear regression, T test and F test with SPSS 21.0. Based on regression equation and correlation coefficient can be seen that quality management and compensation had impact to the human resource quality.  From the determination coefficient total quality management had 60,8% and compensation had 59,1% of human resource quality.. In Conclusion the better or higher application of either total quality management and compensation will increase the human resource quality.
PENGARUH ATRIBUT PRODUK WISATA DAN WORD OF MOUTH TERHADAP KEPUTUSAN BERKUNJUNG PADA OBJEK WISATA TAMAN MARGASATWA SEMARANG Widya Muna Mayasari; Agung Budiatmo
Jurnal Ilmu Administrasi Bisnis Vol 5, No 4 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.525 KB) | DOI: 10.14710/jiab.2016.13596

Abstract

Tourism is one of industry that is growing rapidly. As a result, traveled has become a part of the human necessities . This phenomenon causes the number of tourist arrivals in the city of Semarang is increasing. Has contributed to an increase experienced by Taman Margasatwa Semarang, a tourist attraction concept Conservation, Recreational, Education, and Research in the area of West Semarang. This study aims to determine the influence of Tourism Product Attribute and Word of Mouth to the Tourism Decision to visit Taman Margasatwa Semarang. This type of research is explanatory research where data collection techniques used is by means of questionnaire, the selected sample of 100 people with purposive sampling. Respondents are visitor attractions Taman Margasatwa Semarang who had never been at the Taman Margasatwa Semarang and find out information Taman Margasatwa Semarang from others.The results showed that the attributes of travel products and significant influence on the decision to visit by contributing 32.7% and the rest is explained by other factors. Word of mouth and significant influence on the decision to visit by donating 35% and the rest is explained by other factors. Meanwhile, simultaneous attributes of the tourism product and word of mouth influence and significant impact on the decision to visit. Means the better attributes of the tourism product and word of mouth, the higher the decision been Attractions: Wildlife Areas Semarang. Besides word of mouth has the most dominant influence with regression coefficient of 0.472. The results obtained by analyzing primary data using validity, reliability test, correlation coefficient, determination coefficient, simple linear regression, multiple linear regression, and a significance test (t test and F) with SPSS 22.0.Based on the results of the study, the researchers suggested that UPTD Taman Margasatwa Semarang re-analyze the pricing policy in order to get the quality and benefit traveled better, increasing promotion through a wide range of marketing communications, and gives a good impression on visitors.
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PENUMPANG MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi pada penumpang Kereta Api Kaligung Relasi Semarang – Tegal) Nugrahandini, Shinta Ayuni; Purbawati, Dinalestari
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (541.627 KB)

Abstract

PT KAI is a company engaged in the field of public transport train services in Indonesia. The fierce competition in transportation services and the failure of Kaligung train to achieve targets of passenger in 2016, has made PT KAI strive to carry out various strategies to maintain its costumers. Companies are required to be able to provide good service balanced with price that are in accordance with what is given, so costumer will always use the services. This type of research used explanatory research with questionnaire as a method of collecting data. The sample in this study amounted to 100 passengers in the Kaligung train relation Semarang - Tegal using accidental sampling technique. The result showed that any effects positively and significant on service quality as well as price on passenger’s satisfaction and passenger’s loyalty, along with passenger’s satisfaction to passenger’s loyalty. Based on the sobel test, there was an effect between service quality toward passengger’s loyalty through passengger’s satisfaction with full-mediated. While for the effect between price toward passengger’s loyalty through passengger’s satisfaction, there was a partial-mediation. The suggestions for this research is to increase the service quality by coaching all of the employees who directly interact with passengers and provide security to control traffic for pasenggers’s ease in the station. So that, the pasengger would be satisfy and loyal to use Kaligung train

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