cover
Contact Name
Sari Listyorini
Contact Email
sariadbis96@gmail.com
Phone
+6283848898843
Journal Mail Official
jiabundip@gmail.com
Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Ilmu Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : -     EISSN : 27461297     DOI : 10.14710/jiab
Core Subject : Economy,
Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.
Arjuna Subject : -
Articles 1,396 Documents
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN (STUDI KASUS PADA RUMAH MAKAN WAJAN MAS KUDUS) Denny Aditya Rachman; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 6, No 4 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (424.977 KB) | DOI: 10.14710/jiab.2017.17605

Abstract

The development and competition of the culinary services business is increasing rapidly. They compete in providing the best service to retain their customers. This research was conducted on Rumah Makan (RM) Wajan Mas Kudus. From sales data of RM Wajan Mas Kudus it can be found that there are fluctuations of sales and amount of RM Wajan Mas Kudus consumer’s complaints related service quality and food delicacy. As a company that engaged in service sector, RM Wajan Mas Kudus must provide good service to its customers, good service is equal with price according to what is given by RM Wajan Mas Kudus.This study aims to determine the effect of service quality (X1) and price (X2) on consumer purchasing decisions (Y) on RM Wajan Mas Kudus. Type of research that used is explanatory research with data collection methods using interviews and data collection tools using questionnaires with a sample of 100 respondents RM Wajan Mas Kudus customers using the Purposive Sampling method. The analysis technique used are validity test, reliability test, simple linear regression, multiple linear regression, t test, and F test with SPSS 16.From the result of research indicate that service quality have strong influence to purchasing decision equal to 61,4%, while price influence strong enough to decision of purchase equal to 34,3%. It shows that service quality variable to purchase decision variable has higher influence than price variable.Researcher suggests to improve purchase decision is to improve the service quality of RM Wajan Mas Kudus which is considered important by the service user but still get less attention from the company, such as the willingness of employees in serving the needs of the consumers, provide a clear menu list, the willingness of employees in serving each complaint, friendliness and courtesy of employees to consumers, as well as recognizing consumers as customers.
PENGARUH FITUR (FEATURES) DAN TARIF (FARE) TERHADAP LOYALITAS PELANGGAN KARTU INDOSAT PADA MAHASISWA ADMINISTRASI BISNIS ANGKATAN 2009 REGULER 1 DAN REGULER 2 FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS DIPONEGORO Jatmiko, Ibnu; Lubis, Nawazirul; Listyorini, Sari
Jurnal Ilmu Administrasi Bisnis Volume 2, Nomor 3, Tahun 2013
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (354.379 KB)

Abstract

Consumers loyalty affected by many factors, between features and fare. Based on problem in this research is decline of Indosat costumers amount at 2009 as much as 3,4 million costumers and Indosat’s strongest competiters not experiencing this. This research purpose to find out whether have influences between features and fare on consumers loyalty.This research used explanatory research type. Take 77 respondents as sample by saturated sample. Collecting data used questionnaire. Hypotheses tested by correlation coefficient, determination coefficient, t test, and F test.Result this research show that features have positive influence and significant on consumers loyalty. Fare have positive influence and significant on consumers loyalty. Features and fare simultaneous have positive influences and significant on consumers loyalty.For headmaster of Indosat proposed to develop features on Indosat’s provider and establish affordable fare to keep consumers loyalty. Developing of features and establishing affordable fare be able to compete with the other provider. For next research need to research about factors be sides features and fare influences on consumers loyalty.
THE INFLUENCE OF THE PRODUCT, THE PRICE AND PROMOTION OF THE DECISION OF THE PURCHASE OF TOYOTA AVANZA ON PT NASMOCO GOMBEL SEMARANG Evan Rathomy; Rodhiyah Rodhiyah; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 5, No 2 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (406.9 KB) | DOI: 10.14710/jiab.2016.11321

Abstract

Decision making consumers involves the intergration combining knowledge to evaluate two or more alternative behavior and choose the one of them. Many factors that must be considered in the decision to buy a product for consideration in decision making. Departing from consideration of for decision purchase, few customers choose car products other similar since goods was more offer design for affordable more dynamic and abreast of developments. This means that declining sales Avanza at PT. Toyota Gombel Semarang. Research purposes is to analyze the influence of products, price, and promotion of the decision to buy Toyota Avanza in PT. Nasmoco gombel semarang. The population research is customers toyota has bought avanza unit in nasmoco gombel semarang about 701 a person of years of 2011 until 2013. Sampling using slovin formula so that the number of samples used in this study as many as 100 people. Data were analyzed using test validity, reliability, simple linear regression analysis, multiple regression analysis, the coefficient of determination, t-test and F test calculation using the computer program SPSS version 23 for Windows. The results showed that the product t count variable ( 7,336 ) t table ( 1,984 ) so ho turned down and ha accepted that is a difference between variables the purchase of the decision, the price t count variable ( 5,766 ) t table ( 1,984 ) so ho turned down and ha accepted that is a difference between variables of the decision purchase price, the variable t count promotion ( 6,678 ) and t table ( 1,984 ) so ho turned down and ha accepted that is a difference between variables promotion of the decision purchase , the variable f count product , price , and promotion of 19,806 f table of 2,70 so ho turned down and ha accepted that means simultaneously, products, price, and promotion significant of the decision purchase. Conclusions research is variable products have leverage on variables decision purchase, variable prices have leverage on variables decision purchase, variable promotion have leverage on variables decision purchas , and variable product, price, and promotion have leverage of the decision purchase. Advice provided for products were PT. Toyota astra motor should remain evaluate and development periodically so in the eyes of consumer products will better. The price, PT. Nasmoco gombel should stay esteem worthy the consumers are based on incomes and the competition a family car. For the promotion of companies should keep the promotion and story products more accurate given the current competition a family car more stringent.
PENGARUH RETURN ON ASSETS (ROA), RETURN ON EQUITY (ROE), EARNING PER SHARE (EPS), PRICE BOOK VALUE (PBV), DAN DEBT TO EQUITY RATIO (DER) TERHADAP RETURN SAHAM Fransiska Sepriana; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (118.639 KB) | DOI: 10.14710/jiab.2018.21903

Abstract

When an investor wants to make an investment, investor should consider the things that can affect the return. The technical and fundamental analysis has become a solution for the investor to predict the stocks’ price. Specifically, this study discusses about fundamental analysis by appraising the companies’ performance which is depicted on the companies’ financial report with ratio as a tool to analyze the financial report. This study aimed to analyze the influence of Return On Assets (ROA), Return On Equity (ROE), Earning Per Share (EPS), Price to Book Value (PBV) and Debt to Equity Ratio (DER) either partially or simultaneously toward Stock’s return on property & real estate companies sector listed in Indonesia Stock Exchange period 2012 -2016. The data used in this analysis is the reference point secondary data in the form of financial report published by IDX. The samples in this study were 33 property and real estate sub-sector companies. Analysis technique used in this research are simple and multiple linear regression.Results of the study stated that partially ROA, ROE, and EPS have significant effect on stock return. PBV and DER has no significant effect on stock return, and simultaneously there was significant influence between ROA, ROE, EPS, PBV, and DER to stock return and it is found that EPS has dominant influence to the stock return.It is recommended that property and real estate sub-companies can maintain returns by improving strategy and cost efficiency in order to increase profitability, and using earning per share ratios in performing company performance analysis.
ANALISIS PENGARUH PERAN SUPERVISOR DAN PELATIHAN TERHADAP KINERJA TENAGA PENJUALAN PT. NASMOCO GOMBEL SEMARANG Ika Putri Utami; Agus Hermani; Sendhang Nurseto
Jurnal Ilmu Administrasi Bisnis Vol 3, No 4 (2014)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (88.667 KB) | DOI: 10.14710/jiab.2014.6567

Abstract

the most important elements in an organization is the human being. So that organization needs employees who are skilled and improve the performance continual. This research aims to describe  the influence of the role of supervisor and training on the salesperson performance of PT.Nasmoco gombel. Collection data methods was  using the study of library research,questionnaire and interviews. The sample method is  census of the entire population of 39 respondents were sampled. Measurement was using Likert Scale.Analysis technique was using qualitative and quantitative method. the results it can be concluded partially variable training have more influence  than role of supervisor. It can be proved by regression test that the role of supervisor has positive influence on salespeople performance  of 38,1%,and  the variable training has positive influence on salesperson performance of 63,6%. Simultaneously variables role of supervisors and training has a positive influence on the salesperson performance of 65.9%.
PENGARUH STORE ATMOSPHERE KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN (STUDI KASUS DI KAFE SALWA HOUSE SIROJUDIN SEMARANG) Agung Meiyanto S; Bulan Prabawani
Jurnal Ilmu Administrasi Bisnis Vol 6, No 1 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (427.926 KB) | DOI: 10.14710/jiab.2017.14602

Abstract

The research was motivated by the growth of business, especially in the field of culinary or food. The food service businesses were challenged to make a difference or characteristic so the consumers can distinguish. Therefore, businesses should prepare a strategy that can be pleasing and build the enthusiasm of consumers, so its become an experience in consuming products and services.The purpose of this study to determine the effect of store atmosphere, quality products, and services quality on purchasing decisions at Salwa House Sirojudin Tembalang Cafe. This type of research is explanatory research, data collection technique through the questionnaires, literature study and interviews. The sampling technique used purposive sampling technique. The sample in this study amounted to 100 respondents who were visit to Salwa House Sirojudin Tembalang Cafe.The results of this study indicate that the store atmosphere (X1), product quality (X2) and service quality (X3) each simultaneously influence purchasing decisions (Y). Based on the results of the regression, the variable that has the most dominant influence is service quality (X3). Suggestions in this study the Salwa House Cafe needs to consider the atmosphere instore or outstore is balanced, has a variant characteristic menu and attentive service provided with adequate facilities.
PENGARUH KOMUNIKASI INTERNAL, KOMPENSASI, LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN MELALUI MOTIVASI PADA CV.MEDINDA SEMARANG Hastuti Purnaningrum; Ari Pradanawati; Reni Shinta Dewi
Jurnal Ilmu Administrasi Bisnis Vol 1, No 2 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (76.989 KB) | DOI: 10.14710/jiab.2012.852

Abstract

In achieving its objectives, CV.Medinda Semarang should consider factors that can affect the performance of the employees. Among them are internal communications, compensation, work environment, and motivation. The purpose of this study was to determine how much influence internal communications, compensation, work environment, employee performance motivation. The problem in this research is the company already provides internal communications, compensation, work environment that supports and provides motivation to employees to be more passion in work but are less target is reached. The results of the calculation is Y = (-2833) + 0,277 X1 + 0,164 X2 + 0,426 X3 + 0,222 Z that indicates that the work environment (X3) have a greater influence on performance (Y) when compared to internal communications (X1), compensation (X2) and Motivation (Z). It can be proved that the internal communications, compensation, work environment affects performance. The conclusion of this study is that there is influence between internal communications, compensation, work environment on performance through motivation at CV. Medinda Semarang. Suggestions for improving the performance of employees to improve the company's attention to aspects of internal communications, compensation, work environment, supported by a motivation to its employees to be more spirit in the work that will ultimately improve the performance of the employees.
ANALISIS PERBANDINGAN RETURN DAN RISK SAHAM KONVENSIONAL DAN SYARIAH (Studi pada Jakarta Islamic Index (JII) dan IDX 30 Periode 2014-2018) Rahma Putra, Ivan Yulian; Purbawati, Dinalestari
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (994.967 KB)

Abstract

In 2016, JCI experienced the highest decline in the history of the Indonesia Stock Exchange, but in 2017 to 2018 it experienced a very high increase up to the point of 6,000, in that same year Islamic and conventional stock indexes experienced a volume increase of 167% for Islamic stocks and 130% for conventional shares. With an increase of this magnitude whether Islamic stocks show better profits than conventional stocks ,This research arranged to know the difference of average Return and Risk of sharia stock in Jakarta Islamic Index (JII) and conventional stock in IDX30 in the period 2014 until 2018. The type of this research is descriptive research with quantitative approach. The location of this research is the website of Indonesia Stock Exchange www.idx.co.id as a secondary data’s provider which provide issuer’s names included in JII and IDX30 and closing price of monthly stock period 2014 until 2018. Data analysis technique used in this research is descriptive and inferential statistic analysis. The results of descriptive analysis within 5 years showed that the average return of sharia stock is 0,185328952 or 18.5% while the average return of conventional stock is 0,174286182 or 17,42%. The Risk level of Sharia stock fora period of 5 years is 0,04180884 or 4,1% while the level of risk of conventional stock is 0,047664339 or 4,76%. Based on the results of inferential analysis by using different test (Independent Sample t-test) obtained result that there is no significant difference between return and risk of sharia stock with conventional stock. 
PENGARUH DESAIN PEKERJAAN DAN BUDAYA KERJA TERHADAP KINERJA KARYAWAN PEMASARAN MELALUI KEPUASAN KERJA KARYAWAN PT NYONYA MENEER SEMARANG Nurul Fidiyah; Nawazirul Lubis; Reni Shinta Dewi
Jurnal Ilmu Administrasi Bisnis Vol 4, No 3 (2015)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (115.064 KB) | DOI: 10.14710/jiab.2015.8914

Abstract

Marketing job performance its achievements sales target that was determined in accordance with. Design a good job, work culture that appropriate and job satisfaction, will be able to increase performance marketing. But the achievement results sales that is not suitable target and decreased if compared with previous period is still happen. This Research using census sampling techniques to 56 marketing employees of  PT Nyonya Meneer Semarang by using this method interview and instrument data collection questionnaire and guiding interview. Data analyzed in qualitative and quantitative with through tests the validity, and trial reliability. While data analysis done by using regression analysis simple linear regression, multiple linear regression, t-test, F test, path analysis and sobel test. Results of the study showed that job design and work culture significantly affect satisfaction to work and performance. Based on the results count analysis of the line and sobel test showed that the job satisfaction employees is a partial variable mediation between the job design and work culture and suggestions to employees performance that was given. should also be able to build a relationship a harmonious relationship with the owner outlet jamu (northen outlet) that will be able to increase sales PT Nyonya Meneer Semarang.
PENGARUH BRAND EQUITY DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN MOBIL TOYOTA YARIS (Studi pada Konsumen PT. New Ratna Motor di Kota Semarang) Febri Mindi Nurani; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 7, No 1 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (370.622 KB) | DOI: 10.14710/jiab.2018.19121

Abstract

PT. New Ratna Motor sebagai ATPM mobil Toyota di daerah Jawa Tengah dan DIY juga masuk ke segmen hatchback. Toyota meluncurkan merek Yaris untuk merambah pasar mobil hatchback. Hasilnya Toyota Yaris berhasil menjadi salah satu merek yang mendominasi mobil segmen hatchback di Indonesia setelah Honda Jazz. Selama 3 tahun berturut-turut dari tahun 2013-2015 penjualan Toyota Yaris mengalami pergerakan yang fluktuatif. Penjualan Toyota Yaris pada tahun 2014 mengalami penurunan hingga 17,57%. Penelitian ini dilakukan untuk mengetahui pengaruh brand equity (X1) dan kualitas produk (X2) terhadap keputusan pembelian (Y) mobil Toyota Yaris di PT. New Ratna Motor Semarang. Tipe penelitian ini adalah explanatory research, dengan responden sebanyak 87 responden yang membeli dan menggunakan mobil Toyota Yaris. Pemilihan sampel pada penelitian ini menggunakan nonprobability sampling. Teknik pengambilan sampel menggunakan purposive sampling. Data dikumpulkan melalui wawancara dan kuesioner. Metode analisis data yang digunakan menggunakan uji validitas, uji realibilitas, tabulasi silang, korelasi, koefisien determinasi, regresi sederhana, regresi berganda, uji t dan uji F dengan menggunakan aplikasi SPSS. Hasil penelitian menunjukan bahwa variabel brand equity memiliki pengaruh yang signifikan terhadap keputusan pembelian mobil Toyota Yaris sebesar 47,8%. Variabel kualitas produk juga memiliki pengaruh signifikan terhadap keputusan pembelian mobil Toyota Yaris sebesar 39,6%. Variabel brand equity dan kualitas produk memiliki pengaruh secara bersama-sama terhadap keputusan pembelian sebesar 54,1%. Berdasarkan hasil penelitian dapat disimpulkan bahwa persepsi konsumen tentang brand equity dan kualitas produk dalam kategori kuat dan baik serta keputusan pembelian yang tergolong cukup tinggi. Maka perusahaan disarankan untuk memperkuat brand equity dengan cara meningkatkan strategi pemasaran terutama pada peningkatan kualitas produk mobil Toyota Yaris.

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