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Contact Name
Suci Megawati
Contact Email
sucimegawati@unesa.ac.id
Phone
+6281342706458
Journal Mail Official
publika@unesa.ac.id
Editorial Address
Fakultas Ilmu Sosial dan Hukum UNESA Kampus Ketintang Jalan Ketintang Gedung I3 Lantai 1 Postal Code: 60231
Location
Kota surabaya,
Jawa timur
INDONESIA
Publika
ISSN : -     EISSN : 2354600X     DOI : https://doi.org/10.26740/publika.v9n2
Core Subject : Social,
PUBLIKA is available for free (open access) to all readers. The articles in PUBLIKA include developments and researches in Public Policy, Public Management, and Local Administration (theoretical studies, experiments, and its applications).
Articles 1,286 Documents
ANALISIS STRATEGI KEPEMIMPINAN WANITA DALAM MENINGKATKAN PELAYANAN PRIMA UNTUK CIVITAS AKADEMIKA (Studi Kasus Fakultas Kedokteran UNESA) Muhaiyinatun Masturo; Eva Hany Fanida; Meirinawati; Trenda Aktiva Oktariyanda
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

Kepemimpinan wanita dalam organisasi publik, khususnya di lingkungan perguruan tinggi, masih seringdipersepsikan melalui sudut pandang stereotip gender yang meragukan kapasitas perempuan dalammengelola birokrasi dan memberikan pelayanan prima. Padahal, dalam praktiknya, kepemimpinan wanitamemiliki karakteristik khas yang berpotensi mendukung efektivitas organisasi. Penelitian ini bertujuanuntuk menganalisis strategi kepemimpinan wanita dalam meningkatkan pelayanan prima bagi civitasakademika di Fakultas Kedokteran Universitas Negeri Surabaya. Penelitian ini menggunakan pendekatankualitatif dengan metode studi kasus. Teknik pengumpulan data dilakukan melalui wawancara mendalam,observasi, dan dokumentasi, dengan subjek penelitian meliputi pimpinan fakultas, dosen, tenagakependidikan, serta civitas akademika terkait. Analisis data dilakukan menggunakan pendekatan analisisSWOT untuk mengidentifikasi kekuatan, kelemahan, peluang, dan ancaman dalam penerapan strategikepemimpinan wanita. Hasil penelitian menunjukkan bahwa kepemimpinan wanita di Fakultas KedokteranUNESA memiliki kekuatan pada gaya kepemimpinan yang humanis, komunikatif, disiplin, kolaboratif,dan berorientasi pada pelayanan. Strategi kepemimpinan yang diterapkan mampu meningkatkan efektivitasbirokrasi, mempercepat pengambilan keputusan, serta menciptakan iklim kerja yang kondusif dan inklusif.Peluang yang ada berupa meningkatnya kesadaran kesetaraan gender dan dukungan institusi, sementaratantangan utama berasal dari beban peran ganda dan persepsi stereotip gender. Secara keseluruhan,penelitian ini menyimpulkan bahwa strategi kepemimpinan wanita berperan signifikan dalammeningkatkan kualitas pelayanan prima bagi civitas akademika dan berkontribusi pada penguatan tatakelola fakultas secara berkelanjutan.
INOVASI PEMANFAATAN APLIKASI RENCANA KERJA, ANGGARAN, MONITORING, DAN EVALUASI (RAVASA) DI UNIVERSITAS NEGERI SURABAYA: Studi Pada Kantor Direktorat Perencanaan, Pengembangan, dan Pelaporan Universitas Negeri Surabaya ananto, mario; Meirinawati; Rahaju, Tjitjik; Prabawati, Indah
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

Universitas Negeri Surabaya (UNESA), as a State University with Legal Entity status (PTNBH), is required to implement transparent, accountable, and performance-based governance in planning and budgeting. The growing complexity of institutional management necessitates innovation through integrated information systems, including the Work Plan, Budget, Monitoring, and Evaluation Application (RAVASA). This study aims to analyse the innovation in the utilization of RAVASA in supporting institutional performance and governance at UNESA. A descriptive qualitative approach with a case study method was employed at the Directorate of Planning, Development, and Reporting. Data were collected through interviews, observations, and documentation, and analysed using the Miles and Huberman model within the framework of Rogers’ Diffusion of Innovation theory. The findings indicate that RAVASA provides a relative advantage by integrating planning, budgeting, monitoring, and evaluation processes, thereby improving efficiency, transparency, and accountability in financial management. The system is compatible with organizational needs and PTNBH regulations, although system complexity remains a challenge for some users. This study recommends strengthening human resource capacity and continuous system refinement to optimize the sustainable use of RAVASA.
TINGKAT KEPUASAN MASYARAKAT TERHADAP PELAYANAN TERPADU SATU PINTU DI PENGADILAN NEGERI SURABAYA KELAS 1A KHUSUS Nufus, Baitty Aqilatun; Meirinawati, Meirinawati
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

One Stop Integrated Service (PTSP) is a public service innovation aimed at improving effectiveness transparency and public satisfaction in judicial administrative services. The Surabaya District Court Class 1A Special as a judicial institution with a high caseload and complex service demands is required to implement PTSP optimally and oriented toward service user satisfaction. This study aims to analyze the level of public satisfaction with PTSP services at the Surabaya District Court Class 1A Special based on the Community Satisfaction Survey (SKM) indicators in accordance with the Regulation of the Minister of Administrative and Bureaucratic Reform Number 14 of 2017. This research employed a descriptive quantitative method with data collected through questionnaires distributed to PTSP service users and supported by observation and documentation. Satisfaction measurement was conducted across nine service elements and analyzed using the Community Satisfaction Index (IKM). The results show that the level of public satisfaction with PTSP services falls within the good category with an IKM score of 3.225 or a converted value of 81.35. Facilities and infrastructure obtained the highest score while service completion time received the lowest score. These findings indicate that PTSP services have generally been implemented in accordance with service standards but still require improvement particularly in service completion timeliness and optimization of information delivery to the public.
Analisis Penerapan Good Governance Melalui Pelaksanaan Pengawasan Partisipatif Berbasis Komunitas Pada Pilkada 2024 Di Kabupaten Lamongan (Studi Kasus: Komunitas Disabilitas) Nadiasel Ogsala; Farid Ma'ruf, Muhammad; Wahyu Pradana, Galih; Febriyan Eprilianto , Deby
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

Groups of people with disabilities are one of the vulnerable groups of society that are targeted for strengthening participatory supervision in the 2024 elections. This is stated in Bawaslu Regulation No. 2 of 2023. Although national regulations have emphasized the involvement of people with disabilities, their implementation at the regional level of Lamongan Regency still faces various obstacles to participation. This study aims to analyze the extent to which the General Election Supervisory Agency (Bawaslu) has applied the principles of good governance through community-based participatory supervision in Lamongan Regency which has the largest number of people with disabilities in East Java. This study uses a descriptive qualitative method with case studies as a research approach. Data were collected through in-depth interviews, field observations, and studies of literature, documentation, and analyzed using Griffin's theory of supervisory process principles, which were then strengthened by the use of Pasolong's theory of good governance. The results of the study show that the involvement of disability groups is still very minimal in a series of participatory supervision processes in Lamongan Regency in the 2024 Regional Elections. The main obstacle is found in the lack of strengthening of plans and benchmarks of activity standards so that the resulting outcomes cannot describe the success of the participatory supervision program. This study recommends strengthening more inclusive standards, measuring sustainable programs, and improving Bawaslu's performance in order to encourage the formation of an adequate companion community. Keywords: participatory supervision, disability community, participation, good governance
PERAN BADAN USAHA MILIK DESA (BUMDes) SUKOSARI MAKMUR DALAM PENGELOLAAN WISATA POETOEK SOEKO DI DESA SUKOSARI KECAMATAN TRAWAS KABUPATEN MOJOKERTO Zhara, Tria Maulana; Eprilianto, Deby Febriyan; Pradana, Galih Wahyu; Hidayat , Melda Fadiyah
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

The development of village tourism is a form of utilizing village potential that requires sustainable management. The existence of Poetoek Soeko Tourism provides economic and social benefits for Sukosari Village. However, various obstacles are still encountered in its management, particularly in the implementation of the role of BUMDes. Therefore, this study aims to analyze the role of BUMDes Sukosari Makmur in managing Poetoek Soeko Tourism. The research uses a qualitative approach with descriptive method, employing the theory of roles according to Munir (in Nilawati et al., 2021), which consists of the roles of entrepreneur, coordinator, and facilitator. Data collection techniques were carried out through interviews, observations, and documentation. The results show that BUMDes Sukosari Makmur has performed its roles as an entrepreneur, coordinator, and facilitator in tourism management. The entrepreneur role provides economic and social benefits to the village, such as contributions to Village Original Income and job provision, but it is not yet optimal, especially in terms of tourism attraction innovation. The coordinator role has been implemented through coordination with the village government, employees, and community, but it is still limited to the planning and asset handover stages, with low community participation and no cooperation with external parties. There are still poorly maintained facilities, and tourism promotion has not been effective. Meanwhile, the facilitator role is demonstrated through the provision of tourism facilities, services, and support for community activities, but it still faces challenges such as limited staff numbers, the sustainability of human resource training. Based on these findings, strengthening the role of BUMDes is needed in innovation, continuous coordination, improving human resource capacity, and more planned promotional strategies so that the management of Poetoek Soeko Tourism can run effectively and sustainably.
IMPLEMENTASI PROGRAM DESA WISATA DI DESA SAWAHAN KECAMATAN WATULIMO KABUPATEN TRENGGALEK Azhari, Yolanda; Rahaju, Tjitjik; Prabawati, Indah; Hilmi, Ahmad Nizar
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

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Abstract

Tourism plays a crucial role in economic development and improving community welfare, with management currently focused on the Community-Based Tourism (CBT) approach. This concept encourages community empowerment through the development of tourism villages that integrate natural, man-made, and cultural potential in a participatory manner. Sawahan Village in Watulimo District, Trenggalek Regency, is one of the villages developing a tourism village program. However, its implementation still faces several obstacles. This study aims to describe the implementation of the Tourism Village Program in Sawahan Village. The method used is descriptive qualitative with a bottom-up policy implementation theory approach according to Elmore, Lipsky, O'Porter, and Hjern. The results show that program implementation involves a network of actors, namely the Trenggalek Regency Tourism and Culture Office, the village government, the Duren Sari Tourism Group (Pokdarwis), and the community. The bottom-up policy approach is reflected in the management of tourism packages and homestay businesses by the community as the primary implementer, while the village government acts as a supervisor and the agency as an advisor. Although the actors' roles have been quite successful, program evaluation has not been conducted in a structured and sustainable manner, and training from the agency has not been optimal. Community participation, especially among the younger generation, is also still limited. Therefore, regular evaluation, capacity building of managers, and innovation of tourist attractions are needed so that the benefits of the program are felt more evenly and sustainably.