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Journal of Public Policy and Management Review
Published by Universitas Diponegoro
ISSN : -     EISSN : -     DOI : -
Core Subject : Humanities, Art,
Arts Humanities
Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro
Arjuna Subject : -
Articles 1,729 Documents
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ANALISIS STAKEHOLDERS DALAM FORMULASI KEBIJAKAN KOTA LAYAK ANAK DI KOTA SEMARANG Andriyanto, Ferdy; Purnaweni, Hartuti
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (257.149 KB) | DOI: 10.14710/jppmr.v6i2.16208

Abstract

The number of issues related to violence against children in city of Semaranghad reached up to 1474 case, drawing attention to Semarang city government to immediately make effort of restraint cases of violence against children. To date, Semarang city government still experiencing difficulties in dealing withcases of violence against children in city of Semarang. Consequently, Policy of eligible children was formulated through Mayor’s regulation Number 20 Year 2010 and Mayor’s decree Number 124 Year 2011 regarding task force formation of worthy cities of children in city of Semarang. The purpose of this study is to understand and analyze influence and interests, commitment, participation of each stakeholders and relation between each stakeholder’s task force of Semarang’s worthy cities of children in policy formulation eligible children in Semarang. This study usedqualitative research methods approach. Data collected through interviews, observation and study of documentation. Furthermore, data analysis done through data reduction, data presentation and conclusion. Research showed that in the Child-Friendly City policy formulation process involving the Bappeda, Bapermasper, KB, Yayasan Setara and KADIN is not going well. This can be seen from Bappeda, Bapermasper, KB and KADIN’s not optimal commitment. Then Bappeda and Bapermasper and KB have a great influence and interests because they have planning and coordination functions. Yayasan Setara don’t have a great influence but have great interests. While KADIN’s don’t have a great influence and interests.
STRATEGI PENGEMBANGAN SITUS PURBAKALA PATIAYAM SEBAGAI ASET PARIWISATA KABUPATEN KUDUS Dea Martha; Tri Yuniningsih; Titik Djumiarti
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (306.313 KB) | DOI: 10.14710/jppmr.v2i2.2453

Abstract

Situs Patiayam, is a new tourism destination in Kabupaten Kudus, that having lots of potential to be developed. But, the condition is not comparable yet, with the potencies. The questions are; what internal and external factors, supporting and inhibiting factors, success factors, and how regional Government Kabupaten Kudus to develop the potencies of Situs Patiayam. This research aims to identify internal and external factors, supporting and inhibiting factors, success factors, and analyze how Regional Government Kabupaten Kudus, to develop the potencies of Situs Patiayam. Using theory of strategic management, this research using SWOT Analysis to identify the strengths, weaknesses, opportunities, and threats, in strategic circle. This research is a qualitative descriptive type of research. Strategic management is important to do, and needed by departement to plan the program. The result shows that there are eight issues, in the process to developing Situs Patiayam. After using Litmus test measurement to evaluate the strategic issues, the two most strategic issues can be found. It is increasing cooperation with investors, also improving quality and variation of facilities in this tourism destination.
ANALISIS KINERJA ORGANISASI BADAN KESATUAN BANGSA DAN POLITIK KOTA SEMARANG Nugrahinni S, Syaidatul; Nurcahyanto, Herbasuki
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.516 KB) | DOI: 10.14710/jppmr.v5i1.10443

Abstract

The purpose of the research is to analyze the performance and determine the performance of the organization in Badan Kesatuan Bangsa dan Politik Kota Semarang. This research uses descriptive qualitative research. The location this study in Badan Kesatuan Bangsa dan Politik Kota Semarang. The qualitative data was obtained through a variety of techniques including data collection suck as interviews, document analysis, and literature. Selection of informants using the purposive technique. Data quality was tested using triangulation techniques. The phenomenon of organizational performance is measured from performance indicators, namely: productivity, quality of service, responsiveness and accountability. Organizational performance factors used are: human resources, organizational culture, and leadership. Performance Badan Kesatuan Bangsa dan Politik Kota Semarang in general need more repair, especially on the dimensions of productivity , namely an element of human resources, infrastructure and funding has not been used even less usefulness. The quality of service, employees do not yet have the required competencies and execution of tasks that are frequently incorrect, have not service strategy. responsiveness, need more repair constrained amount of human resources are lacking, the basic tasks and functions that are very much. Accountability still not good, not the web address as media transparency accountability to the public. The human factor is not well, they are often delaying work. Organizational culture still not good, professionalism is judged from the position not the work, and not good leadership, decision-making and the idea is often resolved by subordinates. Recommendations are given: (1) to improve the quality of human resources, by providing more education and training to employees such as computer training (2) to improve the quality of service by compiling standard operating procedures service (3) to immediately create a website address to increase the transparency of accountability (4) to gives limits subordinate to interfere in the decision-making without prohibiting subordinate ideas expressed opinions.
INOVASI PELAYANAN AKTA GRATIS DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN SEMARANG DI RUMAH SAKIT UMUM UNGARAN Rizkiani, Oktrianita; S., Endang Larasati
Journal of Public Policy and Management Review Volume 7, Nomer 3, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.836 KB) | DOI: 10.14710/jppmr.v7i3.20862

Abstract

A local government, who is organizing a public service, are required to improve the quality of rapidity, simplicity, and efficiency. By the implementation of free certificate service in Ungaran Hospital, it expected to fulfill those demands and increase public awareness to arrange the administration. The objectives of this research are to know the implementation of free certificate’s innovation service and to know the obstacle’s factors of implementation in Ungaran Hospital. This research is a descriptive qualitative research that used interview, observation, and documentation method as collecting the data. The innovation’s attributes are needed in this research. By using three indicators, they are benefit gained, people’s conformity to the needs, and facility of service provided, the result shows that the implementation of the innovation service runs pretty well. The obstacles of doing innovation service are: it is hard to people to understand what are the procedures of service and the hospital’s employees cannot make their own decision, they need to wait for the boss’s decision. For the recommendations, it would be better if the hospital does the evaluation of certificate’s innovation service, adding the guidelines like a banner in the waiting room and the hospital’s corridors, and the last increase the number of employee in the delivery room.
Analisis Kinerja Badan Permusyawaratan Desa (BPD) di Desa Japah Kecamatan Japah Kabupaten Blora Puryanti, Marlina; Nurcahyanto, Herbasuki; Hariani, Dyah
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (194.512 KB) | DOI: 10.14710/jppmr.v3i2.5124

Abstract

This research aims to describe and analysis the performance of Badan Permusyawaratan Desa ( BPD ) at Japah village, Japah sub district, Blora district. Based on the results of the study indicate that performance of Badan Permusyawaratan Desa ( BPD ) has not quite succeeded in Japah vilage, while there are some criteria which is considered very successful, but more will be considered less successful writers. The criteria has not been successful is an effectiveness, input, productivity, and accountability.The conclusions of this study is the overall performance of Badan Permusyawaratan Desa ( BPD ) Japah has not succeeded. Contrainst are owned by limited budgets, limited support of infrastructure and the human resources inadequate. Based on these conclusions, the researchers recommend to Badan Permusyawaratan Desa ( BPD ) Japah to improve the criteria assessed to be less successful, so the performance of Badan Permusyawaratan Desa ( BPD ) Japah can be optimally achieved
EVALUASI PELAKSANAAN MUSYAWARAH PERENCANAAN PEMBANGUNAN (MUSRENBANG) KECAMATAN DI KABUPATEN BANJARNEGARA TAHUN 2015 Lestari, Windy Dwi; Marom, Aufarul
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.194 KB) | DOI: 10.14710/jppmr.v6i2.15533

Abstract

Carried out an effective, efficient, and appropiate regional development need an optimal plan that implemented with involved partisipation from the community,so the impact will be appropiate as the need and the demand of community. subdistrict plan development discussion is a subdistrict stakeholder discussion forum to get an input about the priority activity from the village administrator and cross activity to arrange the district's regional plan work in the next year. This research is aimed to investigate the implementation of Subdistrict Plan Development Discussion and to determine what factors that obstruct the implementation. The used method of this research is descriptive qualitative. This research is based on Regional Regulation Number 15 year 2010 about Stages of Control Preparation Procedures and Implementation Evaluation of Regional Plan Development using evaluation indicators by William N. Duun. The research found that the problem of implementation of Subdistrict Plan Development Discussion is; there is a lot of unrealized communities suggestions, Musrenbang only used as an instrument of legitimation, the lack of escorts from the district, lack of trust from the people, and lack of knowledge to understanding the procedure of how to carry out the Subdistrict Plan Development Discussion. recommendation from this Subdistrict Plan Development Discussion research is; the government and thecommunity have to do cooperate in arranging the development plan, consistence with community's suggestions, cooperation and coordination in arrange the development plan, and the need of clear guidelines and mechanisms.
STRATEGI PENANGANAN GELANDANGAN DI KOTA SEMARANG Intan Nurul Azizah; Herbasuki Nurcahyanto; Mariyam Musawa
Journal of Public Policy and Management Review Volume 1, Nomor 1, tahun 2012
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (60.818 KB) | DOI: 10.14710/jppmr.v1i1.338

Abstract

Masalah sosial seperti gelandangan merupakan fenomena sosial yang tidak bisadihindari keberadaannya dalam kehidupan masyarakat, terutama yang berada di daerahperkotaan. Salah satu faktor yang dominan mempengaruhi perkembangan masalah ini adalahkemiskinan. Masalah kemiskinan di Indonesia berdampak negatif terhadap meningkatnyaarus urbanisasi dari daerah pedesaan ke kota-kota besar, sehingga terjadi kepadatanpenduduk. Terbatasnya lapangan pekerjaan, pengetahuan dan keterampilan menyebabkanmereka banyak yang mencari nafkah untuk mempertahankan hidup dan terpaksa menjadigelandangan. Jumlah gelandangan di Kota Semarang meningkat dari tahun 2009 ke 2010yaitu sebanyak 44 orang menjadi 60 orang ini disebabkan Kota Semarang sebagai tujuan paraurban mencarari lapangan pekerjaan.Penelitian ini mengidentifikasikan nilai-nilai strategis dalam penanganan gelandangandi Kota Semarang, menganalisis lingkungan strategis dan merumuskan strategi yang dapatberfungsi secara efektif dan efisien dalam penanganan gelandangan di Kota Semarang.Penelitian ini merupakan penelitian deskriptif kualitatif yang menggunakan metodemanajemen strategik untuk mengungkapkan isu-isu strategis secara intensif dan mendalamdan komprehensif. Melalui Analisis SWOT dan Uji Litmus sebagai instrumen untukmengukur lingkungan dan mendapatkan strategi yang diperlukan dalam pengoptimalan dalampenanganan gelandangan di Kota SemarangHasil penelitian menunjukkan bahwa dalam penanganan gelandangan di KotaSemarang belum dapat dikatakan optimal, sehingga dibutuhkan strategi untuk meminimalisirkondisi tersebut. Strategi yang disarankan adalah pengoptimalan peran Balai Among Jiwoyang satu-satunya Balai yang dikelola oleh Pemerintah Kota Semarang tidak hanya untuktempat penampungan gelandangan psikotik saja, tetepi juga untuk gelandangan yang nonpsikotik, serta meningkatkan kembali koordinasi dan kerjasama antara Satpol PP dalammasalah operasi di lapangan.
ANALISIS INOVASI AJI ARUM (AKTA JADI ANTAR RUMAH) OLEH DISPENDUKCAPIL KABUPATEN SEMARANG M Chairu Ardani; Endang Larasati
Journal of Public Policy and Management Review Volume 8, Nomer 3, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (185.521 KB) | DOI: 10.14710/jppmr.v8i3.24167

Abstract

The application of innovation Aji Arum (Birth Certificate is completed delivered to homes) is one of the government's efforts Semarang district to improve the quality of public services, especially in the service of the birth certificate. The purpose of this research is to Describing the implementation of Aji Arum innovations held by Dispendukcapil Semarang Regency and identify supporting and inhibiting factors that influence the implementation of innovation. The theory that used in this research is attribute of innovation by rogers to identify the implementation of innovation and Fontana's theory identifies supporting factors and inhibiting factors for public service innovation. This research used a qualitative descriptive approach. The data collection techniques are interviews, literature studies and documentation. Based on the research, it is known that the implementation of innovation Aji Arum by Dispendukcapil Semarang regency is good enough. It is known from the research based on indicators in the attributes of innovation that is a relative advantage, compability, complexity, triability and observability. but there are some obstacles found in the implementation of innovation : POS officer is not timely, limited human resources, infrastructure and budget. Recommendations of the author is Dispendukcapil need to coordinate with the POS, recruiting contract staff in certain positions and carry out careful planning and pay attention to the priority to be executed so that the budget can be managed more efficiently and effectively.
ANALISIS INDEKS KEPUASAN MASYARAKAT PADA PELAYANAN PERIJINAN DI BADAN PENANAMAN MODAL DAN PELAYANAN PERIZINAN TERPADU SATU PINTU (BPMPPTSP) KABUPATEN SEMARANG Nopiyanti, Nopiyanti; Warsono, Hardi; Rihandoyo, Rihandoyo
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (185.144 KB) | DOI: 10.14710/jppmr.v4i3.8665

Abstract

Measurement of Public Satisfaction Index refers to KEMENPAN No. 25 of 2004 on Public Satisfaction Index (IKM). Objective Measurement of Public Satisfaction Index is to determine the development of the unit's performance in the service of the government agency that is implemented by the relevant agencies periodically and can be used as material for their own policies in order to further improve the quality of public services. While the purpose of research measurement IKM : how the level of customer satisfaction, aware of the elements that must be improved and how to improve community satisfaction. Community Satisfaction Measurement indicator by KEMENPAN No. 25 of 2004 was Procedures, Requirements Services, Clarity Service Officers, Disciplinary Officer Service, Responsibility Service Officers, Service Officers Ability, Speed Services, Justice Getting Care, Courtesy and hospitality Officer, Fairness Care Costs, Cost Assurance Services, Assurance Services Schedule , Safety, Environment and Security Services. Based on public satisfaction measurement indicators in the Investment and Services Agency One Stop (BPMPPTSP) in Semarang Regency, Authors recommend as follows: (1) Repair Facilities and Infrastructure support services, and (2) Increased element of comfort for users permissions to create the environment conducive to the user.
Analisis Kepuasan Masyarakat Peserta Program Sarase Warga Sukowati (Saraswati) terhadap Pelayanan di RSUD dr. Soehadi Prijonegoro Kabupaten Sragen (Studi Pelayanan Pasien Rawat Inap) Jayanti, Anisa Novia; Djumiarti, Titik
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.179 KB) | DOI: 10.14710/jppmr.v6i3.16751

Abstract

Society satisfaction is a condition where the service performance received is accordance with or greater than the people expectation of the public service. In order that the implementation of health service provider for poor people can run well and be optimum in improving the level of public health, the Government of Sragen held a regional health insurance program namely Sarase Warga Sukowati (Saraswati). The public health service providers in this study is RSUD dr. Soehadi Prijonegoro in Sragen Regency. The research methodology used was SERVQUAL to measure the satisfaction of Saraswati Program Member based on their expectation on the performance of service which is run by Parasuraman et al (1985). The type of research is descriptive analysis through quantitative approach by involved 90 respondents, namely the Saraswati Program Member which was hospitalized. Then the data analysis technique used Importance Performance Analysis (IPA) in form of gap analysis with compatibility level and cartesian diagram. The result of the study indicates that based on the service quality theory by Parasuraman et al in the dimension of service quality: tangibles, reliability, responsiveness, assurance and emphaty, the overall average dimension of compatibility level is amounted to 90,01% so that it is categorized as satisfying. While the analysis result of cartesian diagram indicates that the indicator of the ease of procedure, waiting room availability and the hospitality of medical personnels are categorized to A quadran so that the performance is less satisfying. Suggestions that the writer can give are to add customer service counters that explain the procedures and assist in completing the inpatient service facilities and provide optimum waiting room for television media facilities, as well as excellent training services on how to tidy, friendly and competent in patient positions; Service ethics and establishment of attitudes/ attitudes of service; Patient type tip; And service role play.

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