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Journal of Public Policy and Management Review

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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Articles 1,729 Documents

69 70 71 72 73

KAJIAN MOTIVASI DAN DISIPLIN PEGAWAI DI DINAS KEBUDAYAAN DAN PARIWISATA KOTA SEMARANG Puspitasari, Nilam Yuniar; Sulandari, Susi; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Lack of motivation and discipline in the Dinas Kebudayaan dan Pariwisata Kota Semarang has prompted the author to undertake the study, entitled Study of Motivation and Discipline Employees at the Dinas Kebudayaan dan Pariwisata Kota Semarang.This study aims to describe and analyze the motivation and discipline in the Dinas Kebudayaan dan Pariwisata Kota Semarang. The data was collected through the distribution of questionnaires to a sample population of 64 people and a number of 32 employees in the Dinas Kebudayaan dan Pariwisata Kota Semarang. Type of research is descriptive research. The method of data analysis in this study using qualitative data analysis methods using frequency distribution table to find out the average results.The analysis showed that motivation and discipline in the Dinas Kebudayaan dan Pariwisata Kota Semarang quite good, with a summary score of 2.88 and the motivation variable summary score variable discipline of 3.09.Recommendations from this study were (i) giving compliments to employees who successfully perform the job well, (ii) in accordance with tupoksi staffing, educational background, and experience of employees, (iii) enhance the relationship between subordinates with leadership, (iv ) the need for supervision and sanctions attached to a firm such as payroll deductions for employees who arrive late, (v) conducted similar research outside variables motivation and discipline.

ANALISIS KUALITAS PELAYANAN DANA PENSIUN PT TASPEN (PERSERO) KANTOR CABANG UTAMA SEMARANG Widi Warsita; Endang Larasati Setianingsih; Mochammad Mustam
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This study aims to assess the quality of service retirement fund PT. TASPEN (Persero) Main Branch Office in Semarang and to describe the factors that affect the quality of service in TASPEN PT (Persero) KCU Semarang. The problems that exist in this research is the employee's performance is still less than optimal in providing services. This study was conducted to determine the level of quality of service and to determine the factors that affect the quality of service. In this study, the method used is ekplanator, the type that is used to examine the relationship variables studied. Data obtained based on questionnaires given to 96 participants retiring as a respondent in TASPEN PT (Persero) KCU Semarang. These results indicate that the quality of care judged by the level of performance and the level of Importance is above the average value of the minimum levels of performance and level of importance of service. Implementation of the service is a priority PT TASPEN (Persero) KCU Semarang main priorities of the Cartesius diagram is in quadrant A the ease of access, the certainty of the time, the justice ministry and the security services. For factors that affect the quality of services obtained results showed the presence of a positive and significant correlation with the variable that is no awareness of the correlation coefficient of 0.412 and rules with correlation coefficient 0.572. From the results of these studies PT. TASPEN (Persero) KCU Semarang could improve services seen from a high level of interest by participants who considered retiring but low at the performance of employees ease of access, time and security assurance services. Then increase the awareness of every employee and rules set by the agency.

ANALISIS KINERJA BPJS KETENAGAKERJAAN KANTOR CABANG SEMARANG PEMUDA UNTUK MENINGKATKAN PERLUASAN KEPESERTAAN SEKTOR INFORMAL Armila Ernisa Zulfa; Ida Hayu Dwimawanti
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Social Insurance Program is a form of protection for increasing the welfare of all workers, including informal worker. In conducting social insurance, BPJS Ketenagakerjaan was faced by problem about expansion of membership for informal sector worker in Semarang. This research is aimed to analyse and describe the performance of BPJS Ketenagkerjaan Semarang Pemuda to increase the expansion of membership for informal sector worker based on the performance dimension also analyse and describe the factors that support and inhibit the performance. This research uses descriptive qualitative research method. The technique of collecting data in this research is using interview, observation, and documentation. The result of research shows that the performance of BPJS Ketenagakerjaan Semarang Pemuda has been good because there’re three dimensions has been done. These three dimensions are Service Quality, Responsibility, and Accountability, and one dimensions haven’t been done is Responsiveness. Factor that supporting the performance are technological factor, organizational culture, leadership, political factor, and factor that is found in research which is cooperation, while factor that inhibit the performance is social factor, and factor that is found in research is quantity of human resource. Recommendation for the result of this research is that doing optimal utilization of drive thru facility around, increasing the capacity of information system periodically, increasing cooperation with government, increasing socialization, education, and massive assistance to informal worker, and building relation with academics.

KUALITAS PELAYANAN PUSKESMAS 01 WELERI KECAMATAN WELERI KABUPATEN KENDAL Bayu Putra Pratama; Susi Sulandari; Margareta Suryaningsih
Journal of Public Policy and Management Review Volume 5, Nomor 3, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Public service is the responsibility of the government and implemented by government agencies, be it in the central, local, and the environment of the State Owned Enterprises. One form of public service implemented by the government is fulfilling the needs of public health. Public Health Centre is one of the public organizations that provide health services to the people in the sub-district area. The existence of Public Health Centre because it is became the spearhead of the health services provided by local governments. This study aimed to describe the quality of services provided by 01 Public Health Centre Weleri to know what are the dimensions that hamper and support the service quality in 01 Weleri Public Health Centre. The type of research used is qualitative descriptive which look at the quality of service through the five dimensions of service that is tangible, reliability, responsiveness, assurance, and empathy. The results showed that the dimensions that support the services at the 01 Public Health Centre Weleri are responsiveness and assurance while the dimensions that hamper are tangible, reliability, and empathy. This is proved by the results of interviews and field observations of researcher who showed that patients of 01 Public Health Centre 2 Weleri satisfied with the responsiveness and assurance given but patients are assessing tangible, reliability, and empathy given are still not good.

IMPLEMENTATION OF REGULATION OF THE MINISTER OF SOSIAL OF THE REPUBLIC INDONESIA NUMBER 1 IN 2018 ON PROGRAM KELUARGA HARAPAN IN GAMBIRANOM VILAGE BATURETNO DISTRICT WONOGIRI REGENCY (Study Article 7 Letter b Beneficiary Family Obligations PKH in Education) Rahayu, Rizki Budi; Suwitri, Sri
Journal of Public Policy and Management Review Volume 8, Nomer 3, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

There are still The Beneficiary Family Obligations in Education unfulfilling their rights to conform the current regulation become the background of this research. The purpose of this research are to analyze the implementation of the Program Keluarga Harapan in Gambiranom Village Baturetno District Wonogiri Regency and analyze the obstacle factor in the implementation of the Program Keluarga Harapan in Gambiranom Village. The teory which used by the researcher is the implementation theory by Daniel A. Mazmanian and Paul A. Sabatier, also Van Meter and Van Horn with problem characteristic variables and policy environment. The tecniques which uses to collecting the datas are observation, interview, and documentation. The selection of the informants used purposive technique. The results showed that the implementation of the Program Keluarga Harapan in Gambiranom Village was not yet in line with the purpose of creating behavioral changes in Beneficiary Families seen from mentoring activities, commitment verification, and Family Capacity Improvement Meetings that had not been implemented properly so as not to be able to create behavior change. Factor of the implementation are the level of technical difficulties, the level of plurality of the target group, the proportion of the target group to the total population, the scope of expected behavior changes, socio-economic conditions, and support from interest groups. The suggestion that gives by the researcher are the need restricts child association that causes truancy, granting insight to the target group, surveillance and monitoring the childrean and build the sense of resposibility from the The Beneficiary Family Obligations.

HUBUNGAN KOMPETENSI DAN MOTIVASI DENGAN KINERJA DINAS SOSIAL KABUPATEN WONOSOBO Nilam Adini Rakhma; Susi Sulandari; Maesaroh Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In every organization qualified element is needed to maximize performance. The human resources that the organization has have a variety of characteristics, including job competence, motivation and performance. The role of human resource in the organization is important because this source will become the factor that drives the organization to achieve its intended purpose. This study was conducted to determine the relationship of competence and motivation with the performance of Wonosobo district’s social service. This study used quantitative research with technique of sampling all employees who are 18 respondents. The analysis used was Spearman rank correlation test. Findings from the study indicate that the hypothesis which stated that there is a positive correlation between the ability and motivation to the performance of Wonosobo District’s Social Service is significantly acceptable with correlation coefficient value of each relationship is; the relationship between the performance of Wonosobo District’s Social Service with competence, is 0609 and the relationship between Wonosobo District’s Social Service performance of Wonosobo District’s Social Service with work motivation, is 0662. The result of the study showed a positive and significant relationship between competence and motivation with performance of Wonosobo District’s Social Service. This means that by increasing the competence and organizational performance will increase with increasing the motivation to increase organizational performance .

ANALISIS PERAN STAKEHOLDERS DALAM PENGEMBANGAN OBJEK WISATA PANTAI KARANG JAHE DI KABUPATEN REMBANG Fitri Handayani; Hardi Warsono
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Tourism development aims to increase local revenue. One of the areas that conduct tourism development activities are Punjulharjo village. The potential Punjulharjo village is Karang Jahe beach that has its own uniqueness compared to other beaches in Rembang, therefore the development of tourism involves the role of stakeholders, including governments, local communities and the private sector. The purpose of this study to identify and analyze the role of stakeholders in developing the tourism Karang Jahe beach, the factors that inhibit the role of stakeholders in an effort to developing the tourism of Karang Jahe beach, and formulate efforts to solve the inhibit factors of stakeholders' role in developing the tourism of Karang Jahe beach in rembang district. The method is used qualitative descriptive. The results shows that tourism development Karang Jahe beach involves the role of Dinbudparpora, local communities, and businessmen. The roles ran by each of the stakeholders include policy creator, coordinators, facilitators, implementers and accelerator.The role of stakeholders in tourism development more emphasis on the role of facilitator in physical form. Factors that inhibit the role of stakeholders in tourism development of Karang Jahe Beach are limited land, limited budgets, limited human resources, mindset, regulatory, promotional activities, and cooperation among stakeholders. Efforts are being made to overcome the inhibit factors, namely make cooperation between the managers of Karang Jahe Beach with landowners, build the tourism awareness through the tourism awareness group, and empower villagers to utilize the waste into commercial product, sanctions are regulated in the village in terms of tourism business establishment, improvement Dinbudparpora website related to promotional activities attractions Karang Jahe Beach, as well as the need to do a binding cooperation between stakeholders support through a memorandum of agreement on cooperation.

PENGELOLAAN SAMPAH TERPADU DI KOTA SEMARANG Kustyardhi, Rizky; Suwitri, Sri; Djumiarti, Titik
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Trash problem becomes quite serious problems that faced by government of Semarang city. The volume of trash grows every year. The Law No. 18 Year 2008 about Trash Management is a reference for government of Semarang city to change the way of trash management from get-haul waste into friendly environmental trash management by using the principle of the 3Rs (reduce, recycle, dan reuse).The purpose of this study is not only to describe and to analyze the implementation of integrated trash management in Semarang city but also to identify the inhibiting factors that occur in integrated trash management of Semarang city.To answer the problem and the purpose of this research, the writer uses descriptive qualitative approach by using management theory that focuses on the function of implementation of the plan, staffing, and coordination.The research shows that the inhibitor in the integrated trash management in Semarang city due to inadequate government budget, the difficulties in marketing the products of processed junk, poor coordination, and low public awareness in trash management.To improve the integrated trash management in Semarang city, the advices that can be given by writer to the Department of Hygiene and Gardening of Semarang city are to cooperate with the agencies that concerned in the problems of trash, to improve the coordination systems, to enforce regulations strictly, and to raise awareness continually in order to be wise in trash management.

ANALISIS KINERJA BADAN LINGKUNGAN HIDUP PROVINSI JAWA TENGAH (STUDI PENGAMATAN DI BIDANG PENGENDALIAN PENCEMARAN LINGKUNGAN HIDUP) Eka Yulia Rahmawati Ningsih; Maesaroh Maesaroh; Hesti Lestari; Nina Widowati
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Central Java Environmental Agency was formed with the aim to develop cooperation, strengthen institutional and self-reliance of society for handling pollution and/or environmental damages and biodiversity preservation. This research analyzed central java environmental agency (Observational Study in the Field of Environmental Pollution Control Department). The PERFORMANCE Seen through three dimensions including : service quality, the need for supervision, and responsiveness using qualitative descriptive approach. The data collection techniques used in this research are observation, interviews, documentation, and Library Studies with informants from Central Java Environmental Agency (environmental pollution control Department) Based on the research indicated that performance of Central Java Environmental Agency (Observational study in the Field of Environmental pollution control department) is not optimal, because researcher found some obstacles seen on the Performance dimensions such Human Resources causing unoptimal supervision and ignorance about programs owned by Central Java Environmental Agency, while participation of society is very important to achieve its goals. To Overcome Barriers faced by Central Java Environmental Agency, some suggestions provided to optimalize its performance such as introducing Central Java Environmental Program deeply through several approaches like updating the news about implemented programs as well as conducting trainings shown to employees, engaging society in every programs, recruiting hnrary staff, and doing Periodic Maintenance And Repairing infrastructures quality.

ANALISIS KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS ROWOSARI KECAMATAN TEMBALANG KOTA SEMARANG Khesia Khesia; Ida Hayu Dwimawanti
Journal of Public Policy and Management Review Volume 7, Nomer 3, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Kualitas pelayanan merupakan salah satu ukuran untuk menilai pelayanan publik. Puskesmas Rowosari merupakan unit pelaksana tingkat pertama dalam memberikan pelayanan kesehatan di wilayah kerjanya yakni tingkat kecamatan dan kelurahan. Tujuan dari penelitian ini untuk menilai sejauh mana kualitas pelayanan kesehatan di Puskesms Rowosari dengan menggunakan dimensi Tangibles, Reliability, Responsiveness, Assurance dan Emphaty serta untuk mengidentifikasi faktor yang menghambat kualitas pelayanan kesehatan di Puskesmas Rowosari Metode yang digunakan dalam penelitian ini adalah kualitatif deskriptif. Hasil penelitian menunjukkan bahwa Puskesmas Rowosari telah memberikan pelayanan kesehatan yang baik kepada masyarakatnya. Selain itu, Puskesmas Rowosari masih memiliki hambatan dalam memberikan pelayanan yang dari berasal dari faktor kesadaran kurangnya kesadaran petugas untuk datang tepat waktu, faktor sistem prosedur dan peraturan yaitu banyaknya pasien yang tidak membawa persyaratan yang lengkap, faktor pengorganisasian yaitu adanya tumpang tindih pekerjaan bagi perawat poli gigi, dan faktor sarana pelayanan yaitu kurangnya jumlah kursi di ruang tunggu pasien.

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