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Jurnal Pariwisata Pesona
Published by Universitas Merdeka Malang
ISSN : 14107252     EISSN : 25415859     DOI : -
Core Subject : Social,
Social Sciences
Jurnal Pariwisata Pesona (JPP), is a scientific periodical journal of Diploma of Tourism, University of Merdeka Malang, which includes a variety of research in the field of tourism and hospitality, the analysis of actual case studies, or ideas related to the actual tourism and hospitality studies. This scientific periodical journal is intended as a means of scientific communication and a means of fostering, developing and strengthening knowledge in the field of tourism. Academics, legal practitioners, or anyone interested in the field of tourism and hospitality may submit their papers to the editor with the guidelines in writing. Researchers in all tourism and hospitality fields are encouraged to contribute articles based on recent research.
Arjuna Subject : -
Articles 194 Documents
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The analysis of authenticity on destination loyalty mediated by heritage tourism Ratih Anggraini; Windy Graciela Wang; Dessy Aliandrina
Jurnal Pariwisata Pesona Vol. 9 No. 1 (2024): Edisi Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v9i1.11433

Abstract

Heritage tourism is an attractive destination for many people because it has its own culture and characteristics. The city of Penang is one of the world's cultural heritage destinations which is listed on the World Heritage List by UNESCO as a cultural heritage destination and has preserved the culture that has existed for a long time. The majority of tourists who visit Penang City come from Indonesia. This research aims to analyze the influence of authenticity on destination loyalty mediated by heritage tourism in Penang City and analyze how each variable influences each other, is related, and has a positive and significant impact to each other. This research uses quantitative methods by determining the sample using the purposive sampling method. Data testing was carried out using the PLS-SEM test to test the hypothesis and the influence between variables in this research. The results of the research show that the authenticity of Penang City has a positive and significant influence on destination loyalty with heritage tourism as a mediation for Indonesian national tourists in Batam City. This shows that the authenticity of Penang City influences tourists' travel interests.
Sport tourism quality and its influence on visitor satisfaction and revisit intention: an empirical study of Mandalika MotoGP Clarens Anthony Chandra; Troy Iversen Jaya Kusuma; Serli Wijaya
Jurnal Pariwisata Pesona Vol. 8 No. 2 (2023): Edisi Desember 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i2.10366

Abstract

Sport tourism has been proven as a special interest tourism that contributes positively to the economy and the destination image of the event’s host. MotoGP is an international motorcycle racing championship in the premier class of the Grand Prix motorcycle racing series. This study aims to measure the influence of visitor perceptions on the quality of sport tourism from the Mandalika MotoGP event on satisfaction and intention to visit and attend the same event again in subsequent years. The online survey was distributed to 200 respondents who attended the Mandalika MotoGP in 2022 and stayed at one of the accommodation facilities around the area during the event. This study uses SEM-PLS for primary data processing. The results of the study show that perceptions of the quality of sport tourism have a positive effect on the level of satisfaction which then also encourages tourists to return to the same event in the future. In relation to the four dimensions that determine the quality of sport tourism, contest quality and venue quality are two dimensions that most contribute to shaping tourist satisfaction.
The implementation of Importance Performance Analysis (IPA) to determine the quality of service towards the tourists’ expectations of Al-Fatih tour & travel Alwin Lasarudin; Pradnya Paramita Yoanda
Jurnal Pariwisata Pesona Vol. 9 No. 1 (2024): Edisi Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v9i1.13188

Abstract

Improving service quality to meet diverse tourist expectations. Importance-Performance Analysis (IPA) is an effective method for evaluating and enhancing service quality. Significant transformations in the tourism industry involve global mobility, technology, and changing customer preferences. Tourists now expect friendly personal interactions, fast service, and experiences tailored to their needs. Holistic and structured assessments are required to identify areas needing improvement and to allocate resources effectively. IPA helps BPW management set priorities and improvement strategies based on the differences between the importance and performance of service elements. This study aims to implement IPA in evaluating services at Al-Fatih Tour & Travel, highlighting nine priority services that need enhancement to meet tourists' expectations. The results using the IPA Cartesian diagram show nine priority services to be improved in quality: (1) Environmental conditions, (2) Appearance, (3) Accuracy in fulfilling promises, (4) Booking and delivery services, (5) Fast and accurate service, (6) Readiness to provide service, (7) Providing a sense of security, (8) Knowledge and skills according to their field, (9) Treating tourists with full attention.
The impact of the development of the tourism sector in terms of economic, social population and land cover in Batu City Fardiah Qonita Ummi Naila
Jurnal Pariwisata Pesona Vol. 8 No. 2 (2023): Edisi Desember 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i2.8681

Abstract

The development of the tourism sector has a positive impact on city growth through increased profits and revenues, encouraging competition from city managers in increasing tourist attraction through facilities, investment, employment, and local income. The development of tourism-supporting infrastructure accelerates city growth by increasing population, economic interaction, and land cover transformation. This study identifies the relationship between tourism development, economic transformation, socio-population, and land cover. The 2016-2021 constant price GDP shift-share analysis is used to understand economic transformation, while the 2020-2021 population growth and population density analysis for social aspects. As a result, the socio-population aspect shows a transformation in Batu City, where manufacturing business has shifted to service business as the main occupation, which has an impact on increasing population growth. In land cover, significant changes are seen in built-up, open, plantation, and forest. This research provides a preliminary analysis of the development of the tourism sector from the economic, socio-population, and land cover aspects in 2016-2022. These transformations reflect dynamic changes in the city's economic and social structure, requiring continuous monitoring for better policies.
The Development of digital tourism at the Tebing Tegallinggah temple tourist attraction in Bedulu Village, Gianyar Regency, Bali I Wayan Wiwin; I Made Arsa Wiguna; I Gusti Ketut Indra Pranata Darma; Putu Sabda Jayendra
Jurnal Pariwisata Pesona Vol. 9 No. 1 (2024): Edisi Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v9i1.11660

Abstract

Candi Tebing Tegallinggah is a tourist attraction located in Bedulu Village, Blahbatuh District, Gianyar Regency. Since it opened as a tourist attraction at the end of 2019, the level of tourist visits to Candi Tebing Tegallinggah is still relatively low, this is because access to information regarding the existence of Tebing Tegallinggah  especially through online media is still very minimal. Story posts and reviews on social media regarding the existence of the Candi Tebing Tegallinggah are still very minimal, until March 2023 there were only 11 story posts and 26 reviews. Therefore, this research is very important to carry out to create a digital tourism website application in the development of the Candi Tebing Tegallinggah. Data collection in this research was carried out using in-depth interviews, observation, and document study methods. The data was analyzed descriptively and qualitatively using the digital tourism concept approach, the concept of potential tourist attractions, the concept of destination development, and the social action theory approach. The results of this research show that the potential tourist attraction of Tebing Tegallinggah is in the form of natural potential, cultural potential, and artificial potential. The digital tourism application for the Candi Tebing Tegallinggah tourist attraction takes the form of a website (https://canditebingtegallingah.id) which contains information regarding the location, history, and general description of the Candi Tebing Tegallinggah which contains virtual tour content. The development of Candi Tebing Tegallinggah as a tourist attraction has had a positive impact on the economy, socio-culture, and the surrounding environment. The application of digital tourism applications in developing the Candi Tebing Tegallinggah is expected to increase the number of tourist visits.
Sustainable tourism competitiveness analysis for regional economic enhancement in West Java Muhammad Wahyu Hamijaya; Restu Akbar Suryaman
Jurnal Pariwisata Pesona Vol. 8 No. 2 (2023): Edisi Desember 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i2.11441

Abstract

Tourism is an economic sector that has a large multiplier effect on other economic activities, so that for certain areas that have tourism economic potential, it is very important to pay attention to and increase the competitiveness of tourism as a source of regional economic growth. This research aims to analyze the competitiveness of tourism in districts/cities in West Java. This research uses explanatory analysis and competitiveness mapping methods to identify superior tourism indicators in districts/cities in West Java. The indicators used in this research include the tourism impact index, human resources index, social development index, price competitiveness index and openness indicator. The results of the analysis found that there are only 4 regions that have superior tourism competitiveness in all indicators, namely Cirebon Regency, Indramayu Regency, Sukabumi City and Bekasi City. Based on the results of the analysis, this research recommends that the West Java Government and Regency/City Governments, apart from maintaining the attractiveness of tourism, also need to pay attention to competitiveness aspects so that it is hoped that tourism development in West Java can pay attention to sustainability aspects
Sustainable tourism as an effort to preserve culture and environment in Udjo Ecoland, Cimenyan, Bandung Regency Azmi Kautsar Alim; Mohammad Sapari Dwi Hadian; Evi Novianti; Any Ariani Noor
Jurnal Pariwisata Pesona Vol. 8 No. 2 (2023): Edisi Desember 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i2.11120

Abstract

Mass tourism is an industrial sector that drives economic development significantly but causes many environmental and socio-cultural problems. This is clearly illustrated in Cimenyan, where land conversion for tourism development causes environmental damage and social problems. This research aims to analyze the entity of Udjo Ecoland as a tourism product and its elaboration in the framework of sustainable tourism as an effort to preserve the environment and culture. Qualitative descriptive analysis method was used to get a comprehensive and in-depth picture. Data were obtained from primary sources in the form of field observations and interviews and secondary data in the form of literature review. The results showed that Udjo Ecoland had all four components of tourism destinations (4A) and fulfilled the three pillars of sustainable tourism. The presence of Udjo Ecoland then gradually leads to efforts to preserve culture and environment by forming a new culture that elaborates noble values into a sustainable tourism framework and builds community awareness to create independence with an environmental perspective. Through sustainable tourism management, Udjo Ecoland has succeeded in making a positive contribution to environmental damage and social problems in Cimenyan as an effort to preserve culture and environment.
The implementation of social network analysis in disaster management at Sumber Maron Muhammad Danang Setioko; Ayu Fitriatul 'Ulya
Jurnal Pariwisata Pesona Vol. 9 No. 1 (2024): Edisi Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v9i1.13195

Abstract

Social networks are certainly crucial in social life, ranging from family environments, education, work, to society as a whole. Sumber Marron is a tourist attraction located in Adi Luwih Hamlet, Karangsuko, Pagelaran, Malang. This tourist destination is highly popular among people of all ages, from students to adults. Given its popularity, unwanted incidents may occur. This research aims to examine the social networks of visitors and the management in the event of a disaster. The methods used are Social Network Analysis. The results of the analysis show that visitors of Sumber Maron have more interactions with the other visitors compared to rescue personnel in the event of an accident at the tourist site.
A case study of training and development program in the hotel industry of Malang Khoirul Anam; Siti Asiyah; Pardiman -
Jurnal Pariwisata Pesona Vol. 8 No. 2 (2023): Edisi Desember 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i2.8965

Abstract

Human resources are very important assets for a company in supporting the achievement of goals, so it is a must and necessity for organizations to improve the ability and competence of employees through training and development. Training and development programs aim to ensure that employees acquire the necessary knowledge, skills, competencies, and attitudes to carry out tasks and achieve organizational goals and objectives. This study aims to determine the training and development programs carried out by four-star hotels in the city of Malang. The research subject was a Human Resources Manager who had a training and development program in his organization with a total of 68 employees. The type of research used is a qualitative case study model with research data collection through observation, interviews, and documentation. Various training and development activities are very diverse, but excellent service and communication are considered very important to do. Both types of activities are central values that must be possessed when choosing a profession in the hospitality field. Program results show that attitudes gained from experience have a direct impact on workplace behavior and career development. In addition, such skills ultimately help increase productivity and efficiency in teams . In the future, problem-solving training is needed to improve participants' skills and abilities.
Tourism and Islamic hospitality: measuring halal attributes, satisfaction and expectations of Muslim tourists Anas Pattaray; Herman Herman
Jurnal Pariwisata Pesona Vol. 9 No. 1 (2024): Edisi Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v9i1.12453

Abstract

This study aims to determine the relationship of halal attributes to the satisfaction and expectations of tourists visiting Lombok. This research was conducted to illustrate that halal attributes can be used as a reference for developing facilities and services that suit the needs of Muslim tourists. This research uses a qualitative approach by conducting in-depth interviews to determine attributes that are in accordance with the characteristics of the island of Lombok and using a quantitative approach by distributing questionnaires to tourists. The results showed that there is a positive relationship between halal attributes and tourists' satisfaction and expectations as well as their relationship with friendship. Suggestions that can be given based on the results of this study are the need to improve the quality of halal attributes by paying attention to the motivation of tourists visiting Lombok Island.

Page 17 of 20 | Total Record : 194

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