JURNAL ILMIAH MANAJEMEN & BISNIS
Jurnal Ilmiah Manajemen dan Bisnis, published by the Departement Management, Faculty of Economics and Business, University of Muhammadiyah Sumatera Utara (UMSU), Medan, North Sumatra, Indonesia, which includes articles on the scientific research field of Management Sciences, includes the results of scientific research original, Jurnal Ilmiah Manajemen dan Bisnis accepts manuscripts in the field of research includes scientific fields relevant to: Human Resource Management, Marketing Management, Financial Management, Strategic Management, Organizational Behavior, Business and Entrepreneurship, the relevant Sector Management Science.
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192 Documents
Model Gaya Hidup Konsumen Dalam Memilih Produk Makanan Dalam Negeri
Reny Andriyanty;
Haswan Yunaz
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 1 (2020): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v21i1.4024
The research objection are to obtain information about the relationship between the young generation lifestyle that related to the domestic food and beverage products consumption (case of warteg). The research methods was descriptive method with 100 samples. The data analyzed by mutlivariance analysis with structural equation modeling. The developed research model 70.7 percent is represented by exogenous variables. Consumption motives in the form of economic and social motives that developed in the young generation, the pleasant experiences of domestic food products consumption, the consumers' perceptions about ethnocentrism and consumer attitudes that appreciate the domestic product are influencing factors for “love domestic product “ lifestyle among the young generation.
Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
Permata Sakti;
Rossanto Dwi Handoyo;
Ake Wihadanto
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 1 (2020): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v21i1.4149
Badan Pusat Statistik has a vision as a provider of quality data needed in the planning, monitoring, and evaluating development for the government and the community. The current focus of BPS is on improving data quality and excellent service so that the role of BPS staff, especially the District Statistics Coordinator (KSK) in improving data quality, is very important. This study aims to analyze the effect of emotional intelligence, organizational commitment, and Organizational Citizenship Behavior on the performance of KSK in Statistics of Regency / Municipality in East Java as many as 447 people using SmartPLS software. The results showed that organizational commitment had a positive effect but did not have a significant impact on the performance of KSK. In contrast, OCB and emotional intelligence partially had a positive and significant effect on KSK performance. Other factors influence variable emotional intelligence, organizational commitment, and OCB influence the performance of KSK by 75.89 percent and by 24.11 percent.
Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
Firman Fauzi;
Armelia Levana
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 1 (2020): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v21i1.4027
This study aims to analyze the effect of Experiential Marketing, Self Efficacy, and Trust in Repurchase Intentions in Royaltrans Premium Bus Services. The data used are primary data compiled using a questionnaire, data analysis using a positive Structural and Equation Model (SEM) using Partial Least Square (smartPLS 3.0). The object of this study is Royaltrans Premium Bus Service customers in the Bekasi region with four customer routes West Bekasi - Blok M, West Bekasi - Kuningan, East Bekasi - Kalideres, East Bekasi - Tebet Jatibening - Kuningan using Royaltrans Premium Bus Service. The sample used amounted to 160 respondents using Royaltrans Premium Bus Service through a purposive sampling technique. The results of the study indicate a positive and significant effect between Experiential Marketing on Repurchase Intention, Self Efficacy on Repurchase Intention, and Trust on Repurchase Intention. From the results of this study indicate the independent variable (Experiential Marketing), (Self Efficacy) and (Trust) to the dependent variable (Repurchase Intention) gives an R-square value of 0.788 which can be interpreted as the construct marketing variable Experiential Marketing, Self Efficacy and Trust of 78, 8% while 21.2% are discussed by other variables beyond those to be submitted.
Model Elektronik Word of Mouth: Citra Destinasi, Kepuasan dan Loyalitas Wisatawan
Muhammad Ras Muis;
Dedek Kurniawan Gultom;
Jufrizen Jufrizen;
Muhammad Elfi Azhar
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 1 (2020): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v21i1.3694
This study aims to analyze the effect of e-WOM on destination image, tourist satisfaction, and tourist loyalty. Analyze the influence of destination image on tourist satisfaction and loyalty, and analyze the effect of satisfaction on tourist loyalty. This research approach is an associative approach. The location of this study was conducted in the tourist destination of the Lake Toba Region in North Sumatra. The population in this study is domestic tourists. This population was chosen, because theoretically and empirically it has various characteristics that are appropriate to the topic and purpose of the study. While the sample size is 145 tourists. Data collection techniques are a list of questions and interviews. The analytical method used in this study is the Structural Equation Model with data processing using the Lisrel 8.0 computer program. The results showed that E-WOM affected Destination Image, Tourist Satisfaction, and Tourist Loyalty, Destination Image influenced Tourist Satisfaction and Tourist Loyalty and Tourist Satisfaction influenced Tourist Loyalty.
Kepemimpinan Spiritual dan Reward Terhadap Kinerja Pegawai Melalui Kualitas Kehidupan Kerja Dan Kepuasan Kerja sebagai Variabel Intervening
Padmayuda Tri Rachmawan;
Dwi Nita Aryani
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 2 (2020): Oktober - Maret
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v21i2.5124
The purpose of this study is to analyze the influence spiritual leadership and reward toward employee performance with quality of work life and job satisfaction as mediating variable. The object of research in this study is Pasuruan Regency Transportation Office. Data analysis uses the Partial Least Square method with the software of SmartPLS. Data is collected by distibuting questionnaire to all of 86 staff as the respondents. The results show Spiritual leadership does not affect the employee performance; reward has no effect on employee performance; Spiritual leadership does not affect employee performance mediated by the quality of work life; Reward cannot influence employee performance through the quality of work life as a mediating variable; Spiritual leadership does not have an effect on employee performance which is mediated by quality of work life; the indirect effect between reward on employee performance through mediating job satisfaction is significant; The quality of work life has insignificant effect on employee performance; Job satisfaction has a positive and significant effect on employee performance. The results give significant implications on practice and literature on the influence of spiritual leadership and reward on performance. This research provides information that can be used as a guideline for the Pasuruan Communication Office to increase employee satisfaction and performance
Peran Citra Merek, Celebrity Endorser, Kualitas Produk Dalam Keputusan Pembelian
Anggi Tri Utami;
Jeanne Ellyawati
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 22, No 1 (2021): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v22i1.6200
Nowadays, almost everyone uses smartphones in their daily activities. This is an opportunity for the smartphone industry to produce good products and create consumer attractiveness so that consumers want to buy them. This study aims to determine the role of brand image, product quality, and celebrity endorser in purchase decisions. Data collection was gathered online via google form using a structured questionnaire. A total of 200 samples were recruited using a purposive sampling method. The sample used as respondents are consumers who have purchased a Vivo brand smartphone during last year. This study uses the SmartPLS statistical tool to process data. The results showed that brand image and product quality had a significant positive effect on purchase decisions. Meanwhile, celebrity endorser has no effect on the purchase decision.
Persepsi Dukungan Organisasi dan Karakteristik Pekerjaan Terhadap Knowledge Sharing: Organizational Citizenship Behavior Sebagai Mediasi
Fitri Handayani;
Sefnedi Sefnedi;
Irwan Muslim
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 22, No 1 (2021): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v22i1.4975
Organizational citizenshipxbehavior has been recognized as an important variable for every organization both in academicians and practitioners. Thexpurpose of this study is to investigate thexrole of organizatinal citizenship behavior as mediator onxthe relationshipxbetween perceivedxorganizational support, job characteritics and knowledge sharing. The number of respondents that could be used in this study was 37 employees of the CivilxServants inxthe Public Works andxPublic Housing Agencyxof the West Sumatra Region of Padang City. The resultsxof analysis showedxthat the perceived organizationalxsupport and jobxcharacteristics did not affect significantly knowledge sharing. Perceived organizationalxsupport wasxfound to have positive effect onxorganizational citizenship behavior and jobxcharacteristics did not influencexorganizational citizenship behavior. Furthermore,xorganizational citizenship behaviorxwas found to havexpositive effect on knowledgexsharing. In addition, organizationalxcitizenship behavior wasxproven to mediate thexrelationship between perceived organizationalxsupport and knowledge sharing.xHowever, it did notxmediate the relationship between jobxcharacteristics and knowledge sharing.
Apakah Kepercayaan Memediasi Pengaruh Reputasi Bank dan Religiusitas Terhadap Purchase Intention?
Hanifah Jasin;
Siti Mujiatun;
Muis Fauzi Rambe;
Rahmad Bahagia Siregar
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 22, No 1 (2021): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v22i1.5630
The purpose of this research is to study the factors that influence trust and purchase intention on Islamic Bank Products in Medan City and produce models for measuring trust and purchase intention on Islamic Bank products in Medan City. In this study the population is unknown, therefore a representative sample with non-probability sampling technique is needed and the method used is purposive sampling. In this study, the number of indicators is 21, so by using ten times the indicator calculation, the required sample size is 170 people. Data collection was carried out using observations, questionnaires and documentation studies. Data analysis in this study was carried out by using the Structural Equation Model (SEM). The results showed that there was a positive and significant influence on Bank Reputation on Trust, There was a positive and significant influence of Religiosity on Trust, there was a positive and significant influence on Bank Reputation on Purchase Intention, there was a positive and significant influence on Religiosity on Purchase Intention, there was a positive and significant influence. trust in Purchase intention. Trust can positively mediate the effect of Bank Reputation on Purchase Intention and Trust can positively mediate the influence of Religiosity on Purchase Intention.
Kepemimpinan transformasional dan transaksional terhadap perilaku inovatif: Mediasi oleh Variabel Psychological Empowerment
Agi Syarif Hidayat;
Hilmiana Hilmiana
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 21, No 2 (2020): Oktober - Maret
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v21i2.5125
and transactional leadership on innovative behavior with psychological empowerment as the moderator variable. The research method used is quantitative research methods. The population in this study were employees of the Regional Drinking Water Company (PDAM) of Cirebon City with a total population of 203 people. The sampling measurement technique used the Slovin formula with a margin of error of 10%, so the number of samples in this study was determined to be 67 respondents. The sampling technique uses the incidental sampling approach. The data collection technique used was a questionnaire with a Likert scale. The data analysis technique used is path analysis. The results showed that transformational leadership had a significant effect on innovative behavior either directly or mediated by psychological empowerment variables. The transactional leadership variable did not have a significant effect on innovative behavior either directly or mediated by psychological empowerment variables. The psychological empowerment variable has a significant effect on increasing innovative behavior.
Membangun Kesiapan Berubah dan Kinerja Karyawan: Kepemimpinan Transformasional versus Transaksional
Masduki Asbari;
John Tampil Purba;
Evo Sampetua Hariandja;
Niko Sudibjo
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 22, No 1 (2021): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA
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DOI: 10.30596/jimb.v22i1.4888
This study aims to measure the effect of transformational and transactional leadership on employee performance in the HVAC industry in Tangerang mediated by readiness for change. The data was collected by using simple random sampling technique and the results of the questionnaire that returned and were valid as many as 224 samples. Data processing using SEM method with SmartPLS 3.0 software. The results of this study concluded that transformational leadership has a significant effect on employee performance and readiness to change. In contrast to transactional leadership which does not have a significant effect on both performance and readiness to change. This study also concludes that readiness to change has a positive and significant effect on the relationship between transformational leadership and employee performance. This new research proposes a model for building employee performance among employees of the HVAC industry in Tangerang through enhancing transformational leadership practices with readiness to change as a mediator. This research can pave the way to improve employee readiness in the face of the industrial revolution 4.0 era.