cover
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota malang,
Jawa timur
INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 1,535 Documents
THE INFLUENCE OF ELECTRONIC WORD OF MOUTH (EWOM), BRAND IMAGE, AND PRICE ON RE-PURCHASE INTENTION OF AIRLINE CUSTOMERS Arif, Moh Erfan
Jurnal Aplikasi Manajemen Vol. 17 No. 2 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.02.18

Abstract

This research aims to investigate the factors which influence the Citilink customer's repurchase intention. This research implements Electronic Word of Mouth (eWOM), brand image, and price as the independent variables that influence customer's repurchase intention. This research applies explanatory research, and the data are collected by employing a survey method. The respondents comprised 180 customers who had purchased Citilink Indonesia minimum in one purchased. The research data and hypothesis are analyzed by using Structural Equation Modeling (SEM) based on Partial Least Square (PLS). Finally, the findings indicated that eWOM and brand image significantly and positively influence Citilink customer's repurchase intention. In conclusion, the more positive the eWOM from the Citilink Indonesia's previous customer, the higher the repurchase intention. In line with it, the more positive (good) brand image of Citilink Indonesia, the higher the repurchase intention of the customers.
DISTRIBUTION AND PRODUCTIVITY OF LABOR ON AGRICULTURAL BUSINESS: EMPIRICAL STUDIES AT CHILI FARMING Jaya, Adisa Putra; Darwanto, Dwidjono Hadi; Waluyati, Lestari Rahayu
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.03.03

Abstract

Chili is classified as a commodity with high economic value and intensive labor absorption. The needs of farmworkerswere usuallygiven from labor in the household and labor outside the household of farmers by different distributions. The research aims to measure the utilization and distribution of labor in the cultivation of chili,determine the factors affecting the working time allocation of the labor in chili cultivation, and measure the feasibility of chili-based on labor productivity. This research was conducted in the Pakem District in Sleman D.I. Yogyakarta. The number of respondents selected in this study was 60 farmers. Thedesign of the study is descriptive analysis, use the Cobb-Douglas analysis functions and the analysis of the labor productivity index. The results showed that the allocation of working time on the farm was 49.70 HKP. Land factors and real wages are positively influential, while the education factor negatively affects the time of labor in the household. Chili cultivated in the Pakem District is feasible based on the productivity index. The Labor productivity index value is 2.81.
TAX AMNESTY: WHY IS IT BEHAVIOR COMPLIANCE? Rahayu, Yayuk Ngesti
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.03.08

Abstract

The main purpose of this paper is to discuss and describe the factors causing taxpayers not to comply with tax obligations in accordance with Law of the Republic of Indonesia Number 11 the Year 2016 regarding tax Amnesty, specifically taxpayers of Malang City, Batu City and Malang Regency. A total of 180 taxpayers who use the Tax Amnesty facility as respondents with purposive sampling criteria, WarpPLS 6.0 as a means of analyzing the mediation test influence of taxpayer awareness of tax compliance with ransom mediation. The results show that tax awareness and ransom influence tax compliance, tax awareness affects ransom. Ransom as a partial mediation can increase the influence of awareness of taxpayer compliance using the tax amnesty facility.
MARKET ORIENTATION TO IMPROVE MARKETING PERFORMANCE THROUGH THE COMPETITIVE ADVANTAGES OF BATIK SMEs Rokhman, M. Taufiq Noor
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/b.jam.2019.017.03.13

Abstract

The purpose of this study was to investigate competitive advantage as a mediator of the effect of market orientation on the marketing performance of Batik UKM in Malang. The population of this research is 100 batik SME owners in Malang. Sampling in this study uses saturated / census sampling, meaning that all populations are used as samples so that the sample of this study amounted to 100 respondents. Data analysis uses Structural Equation Modeling (SEM). The results showed that there was a direct and positive influence of market orientation on the marketing performance of batik SMEs in Malang City and the competitive advantage was able to mediate the influence of market orientation on the marketing performance of batik SMEs in Malang City.
ASSESSMENT OF ENTREPRENEURIAL MARKETING PERFORMANCE IN SMALL AND MEDIUM FOOD AND NON-FOOD INDUSTRY IN INDONESIA USING IPA ANALYSIS Gemina, Dwi; Harini, Sri; Sudarijati, Sudarijati
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.03.18

Abstract

This study aims to analyze perceptions and expectations on SMIs and establish strategies and policies to develop SMI marketing performance. The sample used in this research was 200 SMIs registered in the Department of Industry and Trade of Bandung. The method used was quantitative methods, survey, and descriptive research. The data was collected through questionnaires and interviews with the Head of the Department of Industry and Trade and the business managers. The testsconducted werevalidity and reliability test,while the scale used was the Likert Scale. The strategy implementation was analysed using Importance Performance Analysis (IPA). The results of the study show that the performance of food and non-food SMIs could be improved and developed.therefore, SMIs have to do several things, namely developing their marketing goals, developing their marketing areas, setting prices according to the packaging, developing their marketing channels, and maintaining product characteristics. The method of marketing used by the sample is good. The strategies used by food and non-food SMIs lie on the top priority quadrants by making continuous improvements so that the level of marketing performance increases. The sample developed its marketing objectives and marketing areas by taking into account the desires and needs of consumers. The business managers of food and nonfood SMIs should: improve their marketing method through concepts, strategies, and market intelligence as well as maximize the use of the internet. Meanwhile, future researchers are suggested to expand research locations and add innovation and creativity variables to obtain better and comprehensive results.
SELF-EVALUATION AND THE PERFORMANCE OF COMPETITIVE CREATIVE INDUSTRIES IN ERA 4.0 Harini, Sri; Sudarijati, Sudarijati; Khanifah, Siti
Jurnal Aplikasi Manajemen Vol. 17 No. 4 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.04.03

Abstract

Self-concept that describes employee behavior at work called self-evaluation can affect performance and competitive advantage. This study aims to analyze the influence of self-evaluation (self-esteem, self-efficacy, locus of control, and self-monitoring) of the performance's creative industry. The study used creative population industries. Sample researches were 40 persons as a manager or owner creative industry, proportional random sampling. The instrument test used validity and reliability test. Data were analyzed using multiple linear regressions were subsequently tested hypothesis by the F test and t-test. Based on multiple regressions analysis of the F test and t-test show that self-evaluation (self-esteem, self-efficacy, locus of control, and self-monitoring) simultaneously and partially have a positive and significant effect on performance of creative industry. No research was found on self-evaluation of the performance of creative industry entrepreneurs. Government policies in providing a sense of business security and training of creativity are urgently needed by creative industry players to face competition in imported products.
RELATIONSHIP BETWEEN INVESTMENT DECISIONS, ENVIRONMENTAL CONCERNS AND ENVIRONMENTAL PERFORMANCE ON CORPORATE SOCIAL RESPONSIBILITY Musfialdy, Musfialdy
Jurnal Aplikasi Manajemen Vol. 17 No. 1 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.01.04

Abstract

Corporate Social Responsibility (CSR) is an approach that integrates social care into a company’s business operations and its interactions with stakeholders. The approach is based on voluntary and partnership principles. CSR awareness is needed as a form of concern for the interests of stakeholders. CSR is not only volunteerism, but also it has become a demand for companies if they want to survive and develop. This study aims to analyze the influence of investment decisions, environmental concerns and environmental performance on CSR. The population were all mining companies listed on the Indonesia Stock Exchange from 2013-2016. A total of nine companies met the selection criteria. Results using linear regression indicate that investment decisions, environmental, performance concerns positively and significantly affect the extent of CSR. Further research can extend the period of observation. The samples in other sectors on the Indonesian Stock Exchange.
SUCCESSOR-RELATED FACTORS OF EFFECTIVE INTRA-FAMILY SUCCESSION: AN INTERPRETATIVE PHENOMENOLOGICAL ANALYSIS Hidayati, Aprihatiningrum; Soehadi, Agus W.; Hermawan, Aji; Hartoyo, Hartoyo
Jurnal Aplikasi Manajemen Vol. 17 No. 4 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.04.08

Abstract

Successor-related factors are among the most discussed topic in family firm succession. The purpose of this study is to explore successor-related factors associated with effective intra-family succession among successors. A total of 10 individuals participated in the study. Using interpretative phenomenological analysis (IPA), four themes emerged from participants' personal statements and experiences: 1) autonomous motivation to take over family firm; 2) intense relationship between predecessor and successor; 3) personality traits; and 4) shared vision. The findings indicate that autonomous motivation to take over the family firm leads to effective intra-family succession since successor's passion aligns with family firms' needs. The intense relationship between predecessor and successor leads to effective intra-family succession in a way an open communication does exist. The smooth transfer of shared vision from predecessor to successor leads to effective intra-family succession. The interesting finding is younger successor differs from elderly successors in perceiving shared vision. Younger successors emphasize on individual motives, while elder successors emphasize on social motives. This work provides deeper insight related to successor-related factors, which leads to effective intra-family succession. In the future, it will be important to explore the potential use of a generational cohort concept in exploring successor-related factor in intra-family succession.
EFFECT OF EXPERIENCE IN BUILDING SATISFACTION, TRUST AND LOYALTY Pramita, Putu Eny Guna
Jurnal Aplikasi Manajemen Vol. 17 No. 1 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.01.09

Abstract

The purpose of this study is to explain the effect of experience on satisfaction, trust and loyalty. This study was conducted on inpatients service users in RSIA Puri Bunda Denpasar with a total of 100 respondents. Data analyzed with Partial Least Square technique. The results showed that experience, satisfaction and trust had a positive and significant effect on loyalty, experience had a positive and significant effect on satisfaction and experience had a positive and significant effect on trust. The implications of this study can be used as the basis for the management of the hospital to improve services and facilities, gathering and handling complaints to provide a good experience so that impact on patient loyalty. Suggestions for future research is to complement and enrich empirical studies related to this topic using other variables. Future research also needs to enrich empirical studies using other subjects and even other research locations. And with the technique of determining samples in addition to purposive sampling, for example, random sampling techniques.
STRATEGY DEVELOPMENT FOR CREATING COMPETITIVE ADVANTAGES IN SMALL AND MEDIUM INDUSTRIES (SMIs) Anggadwita, Grisna; Fitria, Sisca Eka; Suyono, Rega Eggitya
Jurnal Aplikasi Manajemen Vol. 17 No. 4 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.04.13

Abstract

Currently, the increasingly dynamic industry development has caused business competition that cannot be avoided by business players, including by TRI as one of the SMIs in Purbalingga Regency, Indonesia. TRI is a business engaged in the automotive field by producing racing exhausts. This study aims to identify the development of competitive strategies carried out by TRI by analyzing the external and internal environment. This research uses the descriptive qualitative method with a case study approach. The sampling technique in this study uses purposive sampling by conducting depth interviews with key people who are considered to know and understand the business processes of TRI. The analysis technique uses EFE, IFE, SWOT, and QSPM matrices. The results show an EFE Matrix score of 2.86 and an IFE Matrix score of 2.88 so that the TRI position is in the IE Matrix on cell V with the priority strategy being to hold and maintain. Based on the SWOT matrix results, the company has five alternative strategies, consisting of 4 market penetration strategies and 1 product development strategy. Alternative strategies that become the top priority based on the QSPM matrix evaluation are market penetration strategies. The recommendations and implications of this study are discussed further.

Page 68 of 154 | Total Record : 1535


Filter by Year

2008 2025


Filter By Issues
All Issue Vol. 23 No. 4 (2025) Vol. 23 No. 3 (2025) Vol. 23 No. 2 (2025) Vol. 23 No. 1 (2025) Vol. 22 No. 4 (2024) Vol. 22 No. 3 (2024) Vol. 22 No. 2 (2024) Vol. 22 No. 1 (2024) Vol. 21 No. 4 (2023) Vol. 21 No. 3 (2023) Vol. 21 No. 2 (2023) Vol. 21 No. 1 (2023) Vol. 20 No. 4 (2022) Vol. 20 No. 3 (2022) Vol 20, No 2 (2022) Vol. 20 No. 2 (2022) Vol. 20 No. 1 (2022) Vol. 19 No. 4 (2021) Vol. 19 No. 3 (2021) Vol. 19 No. 2 (2021) Vol. 19 No. 1 (2021) Vol. 18 No. 4 (2020) Vol. 18 No. 3 (2020) Vol. 18 No. 2 (2020) Vol. 18 No. 1 (2020) Vol. 17 No. 4 (2019) Vol. 17 No. 3 (2019) Vol. 17 No. 2 (2019) Vol. 17 No. 1 (2019) Vol. 16 No. 4 (2018) Vol. 16 No. 3 (2018) Vol. 16 No. 2 (2018) Vol. 16 No. 1 (2018) Vol. 15 No. 4 (2017) Vol 15, No 4 (2017) Vol. 15 No. 3 (2017) Vol. 15 No. 2 (2017) Vol. 15 No. 1 (2017) Vol. 14 No. 4 (2016) Vol. 14 No. 3 (2016) Vol. 14 No. 2 (2016) Vol. 14 No. 1 (2016) Vol. 13 No. 4 (2015) Vol. 13 No. 3 (2015) Vol. 13 No. 2 (2015) Vol. 13 No. 1 (2015) Vol 12, No 4 (2014) Vol. 12 No. 4 (2014) Vol. 12 No. 3 (2014) Vol. 12 No. 2 (2014) Vol. 12 No. 1 (2014) Vol. 11 No. 4 (2013) Vol. 11 No. 3 (2013) Vol. 11 No. 2 (2013) Vol. 11 No. 1 (2013) Vol. 10 No. 4 (2012) Vol. 10 No. 3 (2012) Vol. 10 No. 2 (2012) Vol. 10 No. 1 (2012) Vol 9, No 3 (2011) Vol 9, No 2 (2011) Vol 9, No 1 (2011) Vol 8, No 4 (2010) Vol 8, No 2 (2010) Vol. 9 No. 4 (2011) Vol. 9 No. 2 (2011) Vol 8, No 3 (2010) Vol. 8 No. 3 (2010) Vol 8, No 1 (2010) Vol. 7 No. 4 (2009) Vol. 7 No. 3 (2009) Vol. 7 No. 2 (2009) Vol. 7 No. 1 (2009) Vol. 6 No. 3 (2008) Vol. 6 No. 2 (2008) Vol. 6 No. 1 (2008) More Issue