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Benefit: Jurnal Manajemen dan Bisnis
ISSN : 14104571     EISSN : 25412604     DOI : -
Core Subject : Economy, Science,
Benefit: Jurnal Manajemen dan Bisnis is a peer-reviewed journal published by Department of Management, Faculty of Economics and Business, Universitas Muhammadiyah Surakarta, covering a variety of topics in economics, management, business and finance.
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Articles 789 Documents
Analisis Anggaran Belanja Makanan dalam Menentukan Standar Gizi Pasien Rawat Inap di Rumah Sakit PKU Muhammadiyah Gamping Safitri, Teti Anggita; Noviani, Nor Eka; Fathah, Rigel Nurul
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 1 Juni 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i1.9109

Abstract

Food management is a series of management in managing hospital patient food. Food health standards in the form of selecting foods that are suitable for good nutrition are very important for patients. The purpose of this study is to find out how the process of providing patient food at PKU Muhammadiyah Gamping Hospital and the constraints faced when preparing the budget and the efforts made to overcome these obstacles. The method used in this study is a qualitative research method using interview techniques with parties related to the preparation of the patient's food expenditure budget at PKU Muhammadiyah Gamping Hospital. Food expenditure budget in Determining Nutrition Standards for Inpatients at PKU Muhammadiyah Gamping Hospital is based on 1). Standard Operating Procedures include Food Corruption SOP, Food SOP Receipt, Food Distribution SOP and Food SOP SOP; 2). Patient Menu Standards; 3). Standard portion of patient nutrition; 4). Food Cost Unit; 5). Food Budget. The implementation of all activities in the Nutrition Installation PKU Muhammadiyah Gamping Hospital has been going well
Factors that Influence the Intention to Purchase Halal Food Products (Case Study of Universitas Gadjah Mada Students) Habibie, Haq Muhammad Hamka; Donna, Duddy Roesmara
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 1 Juni 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i1.10653

Abstract

Indonesia is a country that has the biggest Moslem population in the world. It causes an increase in demand for Islamic products, especially halal food products. The obligation to consume halal products become a huge market potential for food producers to produce halal products. This research aimed to find out the relation of factors that influence the intention to purchase halal food products.This research uses purposive sampling method with 200 respondents consisting of Muslim students from Universitas Gadjah Mada. Structural Equation Modelling was used to analyze existing data. This research uses halal awareness, product ingredients, Islamic brands, halal certification, product quality, and promotion as many factors that influence purchase intention of halal food products. Results showed that halal awareness, product ingredients, Islamic brands, halal certification, and product quality have a significantly positive effect on purchase intention of halal food products, but halal certification and promotion have no significant effect on purchase intention of halal food products.
Menyelidiki Loyalitas Millenial pada Transportasi Online; Studi Mediasi berbasis SEM-PLS Ashoer, Muhammad; Syahnur, Muhammad Haerdiansyah; Taufan, Rezky Ratnasari; Siangka, Andi Nursiskawanti
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 2 Desember 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i2.11179

Abstract

The massive transformation of consumer behaviour on the online transportation network platform in Indonesia has still not yet answered comprehensively. We have identified and evaluated several latent constructs based on prior research review. Hence, we investigate the effect of electronic customer relationship management (e-CRM) on e-satisfaction and e-loyalty of online transportation costumer. We applied a causality approach method to measure the primary data, and then we selected respondents with purposive sampling technique which have met the predetermined criterion. In total, there was 142 customer have participated in this online survey. To examine the primary data, we used the variance-based analysis of Structural Equation Model (SEM) - Partial Least Square (PLS) analytical instruments. The results have a significant managerial and theoretical contribution to the stakeholder to make a customer keep loyal in ever-changing e-commerce business in Indonesia.
Analisis Anggaran Belanja Makanan dalam Menentukan Standar Gizi Pasien Rawat Inap di Rumah Sakit PKU Muhammadiyah Gamping Bernik, Merita; Putri, Fanisa
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 1 Juni 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i1.9200

Abstract

This research aims to find out how to analyze the quality of the services of a services company integrated with the SERVQUAL (Service Quality) and the Kano Model into the Quality Function Deployment (QFD) in the Clinic Midwife Ides that have decreased the number of patients since 2015-2018.  Data collection in the form of needs and desires of consumers (customer requirements) using a questionnaire derived from the five dimensions of SERVQUAL (Service Quality), there are tangible, reliability, assurance, responsiveness, and empathy as well as data collection technical characteristics (technical requirements) through interviews to the management of the Clinic Midwives Ides. Through a questionnaire, the consumer Clinic Midwife Ides can rate the level of importance (expectations) of each service attribute and evaluate the quality of current service delivery, and assess the level of satisfaction if these attributes are not available (Category dysfunctional Kano Model). In the questionnaire there are 22 attributes are valid and have reliability value 0,926 for the variable hope and 0,953 for the variable the fact the quality of service at this time. After that is done the calculation of the value of consumer satisfaction.  There are 10 attributes with the value of the satisfaction is negative. Having obtained the category for each attribute, then find the value of adjusted importance by multiplying the weight category of the canoe with the value of customer satisfaction and level of importance. Based on the results of the interview, there are 6 technical characteristics related to the customer needs to know the needs and desires of consumers of the Clinic Midwives Ides. Quality Function Deployment (QFD) is carried out using a matrix of House of Quality (HOQ) which is integrated with the Kano Model. In this study, the 3 attributes of customer requirements as well as the attributes of the technical responses that has a percentage rate of interest above the average and should be a priority of improving the quality of service. 
Wealth Allocation Framework : Dalam Kerangka Masalah Budiantoro, Risanda A.; Fitroh Sukono Putra, Febrianur Ibnu; Chasanah, Amalia Nur
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 1 Juni 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i1.10914

Abstract

Allah has given the guidance of Islam that can be a guide in all aspects of life including wealth management. In Islamic finance perspective, Islamic wealth allocation framework is a science issue that focuses on wealth management based on Islamic principles including Shariah maqasid. This is important, considering that as a Muslim must be able to fulfill the need to protect and preserve property (al-maal) as a manifestation of benefit. So the purpose of this study is to explain how wealth management in Islamic perspective is based on sharia maqasid concept to achieve masahah. It is expected that the results of this study can be used as a good reference for readers to better understand the Islamic wealth allocation in the future
Brand Loyalty Mediation in Brand Attachment and Customer Digital Experience towards Smartphone Repurchase Intentions Cornelia, Verina; Pasharibu, Yusepaldo
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 2 Desember 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i2.11278

Abstract

Brand loyalty is one of the most essential component that incumbent company to retain their customers, particularly in order to win the market share. The main reason is that incumbent firms need to maintain their market share and then upscale their market when they have a thorough understanding of the segmentation. Brand loyalty in this study is utilized as a mediating variable to confirm the impact of brand attachment and customer digital experience for the repurchase intention creation of smartphone users.  An online questionnaire was distributed to 100 respondents using a purposive sampling technique. The criteria of respondents in this study are those who are using Samsung smartphone for at least a year, and experience searching the brand using a digital platform. The statistical analysis showed that brand attachment and customer digital experience have a significant positive influence on brand loyalty. Furthermore, brand attachment shows direct and indirect effects to repurchase intentions indicating partial mediation existence of brand loyalty.  Customer digital experience indirectly affects repurchase intentions through brand loyalty. These results highlight the role of brand attachment and customer digital experience has to secure repurchase intentions of customers by utilizing brand loyalty.
Karakteristik Budaya Organisasi Unggul Berbasis Kearifan Lokal di Industri Batik Masaran Sragen Jateng Hakim, Lukman; Sugiyanto, Eko
Benefit: Jurnal Manajemen dan Bisnis Volume 5 No 1 Juni 2020
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v5i1.9205

Abstract

This study aims to: (1) identify the characteristics of superior organizational cultures in the Masaran Sragen Batik Industry in Central Java. (2) identifying the role of superior organizational culture in the Central Java Masaran Batik Industry. (3) analyzing the values that underlie the existence of superior organizational culture in the Masaran Batik Industry of Sragen, Central Java. The study used a qualitative descriptive method with a case study approach. Case study data were obtained from interviews, observations, and documentation or archives. To get data that is truly valid, then the validity of the data checking uses a triangulation technique that is checking or as a comparison of the data. The results of the study can be concluded that the characteristics of superior organizational culture in the Laweyan batik industry, as follows: (1) the nature of transparency, (2) There is the nature of accuracy (detaility) (3) There is a dynamic nature in managing the industry (4) There is a Proactive nature in addressing an ever changing environment. (5) The nature of Professionalism, (6) The existence of mutual cooperation, (7) There is a creative nature in managing the company.
Dimensi Kompetitif Lingkungan Rantai Pasokan Upaya Mencapai Keunggulan Bersaing UMKM di Malang Sri Wahjuni Latifah; Uci Yuliati
Benefit: Jurnal Manajemen dan Bisnis Volume 4 No 1 Juni 2019
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v4i1.7355

Abstract

Research on the competitive environment the supply chain dimension SMALL MEDIUM ENTERPRISES(SMEs) in Malang was conducted on forty (40) the SMEs engaged in the production of foods and beverages such as make tempe, to make fruit, candied fruit, dodol fruit, fruit syrup, bakery or processed foods such as frozen foods. The purpose of this study is to determine the competitive dimension factor of the environment to improve the performance of SMEs in Malang so that it can be used to achieve competitive advantage. Variable dimensions of internal environment include innovation, intelectual knowledge, best practice and internationalisation of economic policy. While the dimensions of the external environment consists of traditional rivalries, the newcomer, substitute products, the production costs of dam model of online marketing. SMEs a competitive advantage is excellence through deferensiasi products, consumer confidence towards products and consumer satisfaction towards products. Data were collected by quetionary, and interview to manager of SME, employees, consumer and management of association of SMEs. Data analysis Teqniquewith descriptive qualitative. Previously the data in the quality test through the validity test, reliability test and fit model test and Regression Analysis.The results showed that the dimensions of the internal environment has no effect against a competitive advantage and the dimensions of the external environment to a competitive advantage. While environmental factors are moderated by internal external environment affect the competitive advantage SMEsKeywors: Environmental dimension, SME, competitive advantage
Peran Moderasi Ekspektasi Supervisor, Norma Kolega Dan Keterikatan Kerja Terhadap Penggunaan Smartphone Dan Gangguan Work-Home Ananda Rizky Rahmadayanti; Nuryakin Nuryakin; Heru Kurnianto Tjahjono
Benefit: Jurnal Manajemen dan Bisnis Volume 6 No 1 Juni 2021
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v6i1.12368

Abstract

Tujuan dari penelitian ini adalah untuk menguji dan menganalisis peran moderasi ekspektasi supervisor, norma kolega dan keterikatan kerja terhadap penggunaan smartphone dan gangguan work-home. Penelitian ini mencoba melihat fenomena baru yaitu penerapan aktivitas work from home akibat Covid-19 dari sisi gangguan. Data dikumpulkan dari 179 responden yang bekerja di PT Taspen (Persero) Cabang Provinsi Daerah Istimewa Yogyakarta dan Jawa Barat. Teknik pengambilan sampel menggunakan metode purposive sampling. Teknik analisis data dalam penelitian ini menggunakan Simple Regression Analysis dan Moderated Regression Analysis (MRA) dengan bantuan IBM SPSS 21. Hasil penelitian ini menunjukkan bahwa (1) penggunaan smartphone berpengaruh positif terhadap gangguan work-home (2) ekspektasi supervisor memoderasi efek penggunaan smartphone pada gangguan work-home (3) norma rekan kerja tidak memoderasi efek penggunaan smartphone pada gangguan work-home (4) keterlibatan kerja memoderasi pengaruh penggunaan smartphone pada gangguan work-home. Penelitian ini menunjukkan bahwa penggunaan smartphone sehari-hari dalam aktivitas work from home dapat menimbulkan gangguan, demikian pula ekspektasi dari supervisor dan keterikatan kerja dapat mempengaruhi pengaruh antara keduanya.
The Role of Brand Awareness in Mediating the Effect of Message Appeals in Media Advertising on Purchase Intention Faizul Muadzin; Sari Lenggogeni
Benefit: Jurnal Manajemen dan Bisnis Volume 6 No 1 Juni 2021
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v6i1.12365

Abstract

Abstract: Competition in telecommunications industry makes industry players look for various ways to get awareness from consumers, one of which is by approaching them through advertising or advertising with the message appeals method that is attracti ve to consumers. The purpose of this study is to determine the message appeald in influencing the purchase intention of XL Axiata prepaid data card users in West Sumatra. The calculation of the number on samples using the Slovin formula with a total sample size of 400 and the sampling of districts / cities from the total sample using cluster random sampling. The collected data were analyzed using the Structural Equation Model (SEM) for all variables. The findings indicate that there is no significant rational appeals effect on purchase intention. Emotional has a significant effect on purchase intention. Rational has a significant effect on brand awareness. Emotional has a significant effect on brand awareness. Brand awareness has a significant effect on purchase intention

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