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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
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Articles 12 Documents
 1   2 
Search results for , issue "Vol 13, No 3, (2021): OE November 2021" : 12 Documents clear
Model Sensitivitas Kenaikan Tarif Dasar Listrik Terhadap Keberlangsungan Usaha UMKM Di Kota Bandung Vita Sarasi; Ina Primiana; Umi Kaltum; Merita Bernik
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.034

Abstract

Micro Small and Medium Enterprises (MSMEs) are often faced with a number of problems that are very influential on their growth and can reduce their competitiveness, where one of them is the increase in Basic Electricity Tariff. The increase in Basic Electricity Tariff will occur every three months and the average annual increase is 15%, which will result a direct impact on surging production costs. The increase in Basic Electricity Tariff will result in declining growth of MSMEs, making it difficult to compete because MSMEs have to make adjustments to prices and ultimately result in weakening purchasing power. The Sensitivity Analysis of Basic Electricity Tariff increase on the sustainability of MSME businesses aims to (1) Know the structure of production costs in relation to electricity usage and (2) Create a sensitivity model for TDL increase on the sustainability of MSME businesses using Data Envelopment Analysis (DEA). This research is analytical descriptive and useful as an effort to focus on actions in anticipating the sensitive increase in Basic Electricity Tariff on the sustainability of MSME businesses. These actions include reducing the ratio of electricity costs to production costs and increasing capital to increase business turnover. This research is focused on MSMEs which are very sensitive to the increase in the Basic Electricity Tariff. 
Application of The AWBA Method in Oyster Mushroom Farmers to Reduce Work-related Musculoskeletal Disorders Lina Dianati Fathimahhayati; Theresia Amelia Pawitra; Willy Tambunan; Markus Hartono; Fisca Riana Sari
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.031

Abstract

WMSD frequently occurs in agriculture works, because the working conditions that require awkward posture in standing or sitting position as well as lifting and carrying heavy loads. Preliminary study showed that oyster mushroom farmers experienced pain in several of body parts especially their waist.  Therefore, this paper aims to evaluate the working posture of oyster mushroom farmers using AWBA (Agriculture Whole Body Assessment) and provide recommendation to reduce risk of musculoskeletal disorder. AWBA evaluates working posture and duration of upper (AULA) and lower extremities (ALLA). The result showed that activity of oyster mushroom production was risky, since 46,7% of all activities were categorized as “very high” and “high” level. Skor of AWBA posture correlated significantly with ALLA (0.812) and and AULA (0,56). Regression analysis showed that AWBA positively correlated with AULA and ALLA. Duration analysis showed that 86,7% working duration were classified as “very high”. The riskiest activity was harvested mushroom from top shelf. Furthermore, distribution and mixing raw materials, taking out baglog from sterilizer, harvesting mushroom from middle shelf, and packaging mushroom into plastic bag also risky activities, since the duration and posture measurement were classified as very high and high, respectively. Recommendation for reducing WMSD were redesigning working area and facilities of oyster mushroom production, such as design ergonomics baglogs’ shelves so that farmers position when reached the baglog was neutral, utilizing table and chair with suitable height in filling media into baglog, inoculation, releasing baglogs’ ring, and packaging activities. 
Performance Management System Design of Inspection Bodies in Indonesia Saefulah Saefulah
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.035

Abstract

In order to increase economic growth through infrastructure development in Indonesia, the Government has agreed to increase strategic projects that are urgent to be implemented in the short term. The total project investment reaches IDR 4.183 trillion must be controlled and managed properly, this is where the Inspection Body is needed. The number of Inspection Bodies in Indonesia registered with the National Accreditation Committee (KAN) is 169 institutions. Of the total inspection bodies, 120 are active and have ISO 17020 certificates, while 44 other inspection bodies have their operational licenses revoked and 5 other inspection bodies have been suspended. Seeing this phenomenon, the question arises, why do 26% of the total inspection bodies in Indonesia have their operational permits revoked and the other 3% are frozen? Whereas the existence of this Inspection Agency is very strategic and needed in assisting the supervision of the implementation of national development projects, especially with the large potential benefits, namely 1% of the total value of national projects? This research uses the Balanced Scorecard with Analytical Hierarchy Process (AHP) weighting, the results of performance measurement at inspection service companies in 2020, the high score is financial performance 84%, second place is customer performance at 68%, learning, and growth with a score of 42% is in third place, and the last position is 38% of internal business processes. The total score of the inspection service company's performance is 231% (with an average of 57.76%) which means that the performance of the inspection body/company is currently not good. To test employee satisfaction, a questionnaire was conducted on 23 respondents from 4 inspection companies who were randomly selected from various positions ranging from managers to field inspectors, the results were still quite good, namely 3.99 (scale 1-5).
Usulan Model Pemeliharaan Distribusi Tenaga Listrik Menggunakan Metode TRDX Untuk Meningkatkan Keandalan Pada Pelanggan Industri Musthopa Musthopa; Budi Harsanto; Akhmad Yunani
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.032

Abstract

Reliability of electricity supply is urgently needed by modern industry because disruptions can directly impact production levels, costs and company profitability. The purpose of this study is to determine the characteristics of the existing maintenance of electric power distribution to industrial customers of PT PLN (Persero) UP3 Karawang and to propose appropriate maintenance methods to improve its performance. The method used is a case study with data collected through observation, interviews, and analysis of relevant documents. The results of the study indicate that the trend of feeder disturbances during 2017-2020 has not met expectations, the realization of the average interruption frequency index (SAIFI) system continues to increase in succession 3.12; 3.85; 5.47; and 6.92 times/customer, as well as the realization of the system average interruption duration index (SAIDI) with an increasing trend, respectively, 182.97; 314.31; 1015.55; and 612 minutes/customer. The three highest causes of disturbances were jointing (39%), followed by third party causes (36%) and cubicle damage (15%). The author proposes the TRDX method to improve the reliability of electric power supply to industrial customers.
Peningkatan Produksi Plastik Injection dengan Analisis Overall Equipment Effectiveness dan Single Minute Exchange of Dies Supriyati Supriyati; Tri Ngudi Wiyatno; Heru Darmawan
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.036

Abstract

The automotive industry is a mainstay because it has a contribution to the national economy. To maintain existence and survive in the midst of intense competition, every industry must be able to continuously improve the quality and performance company in general. Plastic injection manufacturing companies for automotive components are experiencing a decline in machine performance. Machine performance is related to losses that occur in the company. To find out the cause of a decline in machine performance, research is carried out by identifying processes, outputs, losses that occur and taking other actions if needed. Results of OEE calculation analysis, machine 7 has the lowest performance of a total of 8 machines. Low OEE value is influenced by availability, performance, and quality, of three components, the lowest average availability value is only 90%, machine 7 OEE is 81%. Factors affecting OEE are low because the value of availability is low. After analyzing with fishbone diagram, the cause of low availability is due to machine and method factors. Improvement to machine 7 using the SMED method showed a decrease in setup time by 36%, while improvements were made by changing setup flow, replacing machine components, and purging process. Impact of improvements increased availability by 96%, performance, and quality by 99%, while machine efficiency/OEE increased by 93,98%.
Review of The Literature, Prospects, and The Impact of Bancassurance on The Stability of The Banking Industry Anita Hakim Nasution; Lukmandono Lukmandono
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.029

Abstract

Existing literature, as well as empirical studies on Bancassurance, emphasize that there has been a shifting business in the bank from selling bank products to IKNB (Non-Bank Financial Industry). In this study, Bancassurance is one of the IKNBs that must be sold because the feather-based income is quite large and has a small risk because the bank is a referral as a distribution agent. The purpose of this research is to determine the characteristics of Bancassurance in various countries for the first time in Indonesia so that our human resources are not unfamiliar with the insurance sold in banks and can adjust the strategy to market characteristics in Indonesia. This paper discusses Bancassurance with various methodologies ranging from Expert Judgment to Risk Management by involving 15 international journal studies related to the implementation of Bancassurance in various countries including Google Scholar, Elsevier, and Science Direct. This paper will be useful as a topic for further research where researchers can identify the effect of bancassurance on banking, risks that occur in bancassurance practice, solutions to sales strategies, and system bottlenecks that occur between bank sales and sales bancassurance. The result of this research is the reluctance of selling banks to sell insurance products because they do not understand the concept of life insurance and unit link. In addition, bancassurance sales resources placed in the bank are not as good as insurance agents in general due to different incentives, incentive problems, and bottlenecks in the sales execution flow also make insurance targets cannot be achieved optimally. The solution is that Re-skills must be done in the "Virtual Century" era because the insurance link unit has also shifted from offline meetings to online so that all systems are done digitally. Coordination between resources is expected to go through a digitization process so that customer claims are quickly resolved, referrals are quickly executed and periodic coaching can be carried out by prohibited branch heads/superiors. Bancassurance with unit link customization/personalization will be a new value proposition.
Kajian Ergonomi pada Alat dan Perlengkapan TNI dalam Rangka Mendukung Kepentingan Pertahanan Negara Ainun Habibah; Hardianto Iridiastadi; Sigit Permana
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.033

Abstract

This study purpose to determine the feasibility and ergonomics aspects of the P-1 and Ranpur Panser APS 1 6X6 produced by PT. Pindad. The data was collected using a survey method through filling out a questionnaire with a purposive sampling method, interviews, and observations. Questionnaires were distributed to 350 TNI soldiers for the use of the P-1 Pistol and 180 of the TNI soldier. Measurement of anthropometric data and fatigue of Ranpur Panser APS soldiers was carried out on 30 soldiers who were randomly drawn from 180 soldiers. The results showed that the Pistol P-1 produced by PT. Pindad in general was still safe, comfortable, and accurate to shoot. However, the addition of infrared will make it easier for soldiers to shoot the targets. The results of the research on the application of ergonomic aspects at Ranpur Panser APS 1 6X6 resulted in a value of 57.47% for the effective criteria, 66.83% for the safe criteria, 69.56% for the comfortable criteria, 75.83% for the healthy criteria, and 80.17% for the efficient criteria. The results show that Ranpur Panser APS fulfill overall EASNE aspects with several notes discussed. Related to the fatigue test, results obtained a significance value of 0.01<0.05 which indicates a significant correlation between fatigue before and after using Ranpur Panser APS 1 6X6.
Peningkatan Kualitas Pelatihan Dengan Metode Servqual dan Quality Function Deployment: Studi Kasus di Perusahaan Reasuransi Zarica Halimmah
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i2.025

Abstract

PT. Reinsurance Indonesia Utama (Persero) is the first reinsurance company of the government (BUMN). As a company that is very concerned about their employees, PT. Reinsurance Indonesia Utama (Persero) intensively held some training for their employee. But unfortunately, there is no evaluation regarding the satisfaction of the participants. Therefore, this research was conducted to determine the level of participant satisfaction using the ServQual method and proceed with using the Importance-Performance Analysis (IPA) method to determine the attributes that need improvement. After knowing the attributes that need improvement, the research continuing with QFD method to find out the improvement efforts that need to be done. The questionnaire was used as a data collection method and involved 70 respondents from PT. Reinsurance Indonesia Utama (Persero). The results of ServQual method showed that all attributes tested were negative. This indicates that the services provided have not satisfied the participants. The study continued with the IPA method and obtained 5 attributes in quadrant A that needed improvement. The five attributes are then spelt out in the HOQ matrix and obtained 6 technical responses as the company's response to the participants' needs.
Analisa Risiko Rantai Pasok Produk Kosmetik Sistem Make to Order Dengan Metode House of Risk Glory Riama Hosianna; Sawarni Hasibuan; Juliza Hidayati
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.027

Abstract

Risk is a factor that hinders supply chain operations that cannot be avoided but can be minimized or eliminated by carrying out appropriate risk management. This research was conducted at a cosmetic factory with a make-to-order business system. The purpose of this research is to identify the various risks that occur, analyze the sources of risk and create mitigation strategies. The method used in this research is the House of Risk Model to identify and determine the priority of the handling strategy. There are 7 risks that become a priority for mitigation, namely sudden demand, increased demand, dependence on one supplier, supplier lead time too long, delays in delivery schedules, inappropriate alternative supplier selection, and delays in the purchasing process. In this case, the planning and sourcing processes must be improved.
Quality Improvement of NH1X36B Pre-Printed Box with QM-CRISP DM Approach at PT X Anik Nur Habyba; Rina Fitriana; Tania Theodora
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.028

Abstract

PT X is a manufacturer of cardboard box whose products are indispensable for various fields. The problem identified in NH1X36B pre-printed box, which is a shoes box, is the high defect rate that exceed company target of 2%. This study aims to reduce the defect rate of the product. The Quality-Management (QM) and Cross Industry Standard Process for Data Mining (CRISP-DM) approach was conducted by integrating Six Sigma and data mining. The Business Understanding phase was intended to define business and data mining objectives, SIPOC (Supplier-Input-Process-Output-Customer) diagram, and Critical-to-Quality (CTQ). In Data Understanding phase, it is known that the Defects Per Million Opportunities (DPMO) value is 1210.12. Data preparation phase was carried out with data cleaning, reduction, and discretization. Based on the Modeling result using Decision Tree C4.5 and FP-Growth algorithm, it is known that the dominant attributes causing high rejection are smeared ink, white spots, uneven varnish, and delamination. Decision Tree model accuracy of 90.24% indicates that the model is performing well. Analysis using FMEA yielded priority correction to the causes of smeared ink, uneven varnish, and delamination. Process improvement in Deployment phase was the application of plate cleaning and mounting form, printing process checklist, and SOP for sheet inspection. The improvement plans managed to improve the quality by rising sigma level from 4.533 to 4.648 sigma and decrease defect rate to 1.559%.

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